Enjoyed my stay.
Very clean stayed at another hotel prior to that day that was twice as much money and that did not compare. Very friendly staff at front desk.
Staff,location
The staff. The gentleman at the desk when i checked in (Thursday evening) was excellent. He was the best.
Clean rooms. Clean halls. There was no chemical smell to mask anything. Just perfectly clean. Rooms feel new and spacious. Bathroom well supplied. Breakfast on Sunday included hot options. On weekdays was simple continental, but included gluten free options. The only minus for me was that the curtain in the room was see-through and light woke me up in the morning.
Convenient location, clean updated room. Breakfast included. Elevator was slow, but there’s always the stairs!
Hotel staff was AWESOME. Friendly and available. Everyone was happy - a great culture.
We received a wake up call at 4:00 AM which we did not request. It was a stormy and treacherous night. My wife and I both froze when the phone rang thinking the worst and never were able to go back to sleep. When I wrnt to the front desk in the morning they did not even offer a apology.
Red stain on carpet. Loud neighbors at 12:30 a.m. First night. The next night kids running back and forth. No hand towels. No conditioner. Furniture was older and one arm chair. Bed uncomfortable. Hotel staff was rude at check out.
Staff is very polite from front desk to cleaning employees. We were late to breakfast and staff allowed us to have breakfast anyway. The location is very quiet and easy access to I-95.
No hot water and broken bathroom light, definitely not worth what I paid. Very disappointed
The hotel was great! Breakfast excellent! Location and cleanliness wonderful! Staff was very friendly. Heated pool was NOT heated and needed serious vacuuming! Hot tub sign said 103°. It sure felt like 110°! We could only get in up to our knees and we are hot tub lovers! That was very disappointing. Though I would recommend this hotel to friends I would certainly clue them in about the pool and hot tub!
I give it a great review, my only complaint is the paper thin walls, or lack of insulation, something. You can here the person(s) entire conversation either side. Very noisy, had to wear ear plugs.
Location is excellent for I95 travelers - only one minute away from exit. The staff is not overly friendly. Hotel is well maintained. There is a Japanese restaurant and a burger type restaurant right across the street. The latter offers nice atmosphere, good food and very friendly staff!
This hotel was a great stop off on our way through Connecticut. The public areas of the hotel and the room were bright and clean. The staff was friendly and happy to accommodate any requests, like forgotten toiletries. For the price, a lot of features were included- full breakfast, internet, pool, small workout room. I would stay here again if I was in the area.
Wall were very thin!!!!!! People partying next door and I thought they were in my room!!!! Staff did take care of situation when called on . I don't think I'd stay there again for the risk of lack of sleep again!!!
Located within 2 miles (3 km) of Stony Creek - Thimble Islands Historic District, Holiday Inn Express Branford-New Haven, an IHG Hotel places you within a few miles (5 km) of Stony Creek Brewery. This 96-room hotel has conveniences like free breakfast, an indoor pool, and free in-room WiFi.
Free buffet breakfast is included with your stay. The onsite restaurant is perfect for a quick bite to eat.
Flat-screen TVs come with satellite channels, and free WiFi keeps guests connected. Bathrooms have hair dryers and free toiletries. Other amenities include refrigerators, coffee makers, and free newspapers.
At Holiday Inn Express Branford-New Haven, an IHG Hotel, guests enjoy an indoor pool, a gym, and free WiFi in public areas. You can put free parking to good use if you drive. The 24-hour front desk has multilingual staff ready to assist with securing valuables and dry cleaning/laundry. Additional amenities include conference space, a business center, and a computer station.
Enjoyed my stay.
Very clean stayed at another hotel prior to that day that was twice as much money and that did not compare. Very friendly staff at front desk.
So happy to hear that guest relations is strong. Please feel free to visit us anytime.
Staff,location
Thank you for staying with us.
The staff. The gentleman at the desk when i checked in (Thursday evening) was excellent. He was the best.
He was I don't believe it, thank you so much for staying with us. Guests here are number 1 and I look forward to seeing you again.
Clean rooms. Clean halls. There was no chemical smell to mask anything. Just perfectly clean. Rooms feel new and spacious. Bathroom well supplied. Breakfast on Sunday included hot options. On weekdays was simple continental, but included gluten free options. The only minus for me was that the curtain in the room was see-through and light woke me up in the morning.
Thank you for staying with us during this time. The Clean Promise is number one to us and are glad you noticed will share with the staff. Look forward to you staying with us again soon.
Thank you so much for the great review! We are very glad to hear you enjoyed your recent stay at the Holiday Inn Express of Branford! We look forward to your next visit!
Thank you for your feedback. We hope you give us the opportunity to raise that 3 to a 5 on your next visit to our property!
Convenient location, clean updated room. Breakfast included. Elevator was slow, but there’s always the stairs!
Thank you so much for the wonderful review! We look forward to your next visit with us and the opportunity to turn that 4 into a 5 next time!
Thank you so much for your feedback. We will share this with the staff. We look forward to your next visit!
Hotel staff was AWESOME. Friendly and available. Everyone was happy - a great culture.
Thank you for your kind words about our staff. Please be our guest again soon.
Thank you for being a guest with us, glad your stay went well.