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Recent guest reviews

Enjoyed my stay.

Very clean stayed at another hotel prior to that day that was twice as much money and that did not compare. Very friendly staff at front desk.

Staff,location

The staff. The gentleman at the desk when i checked in (Thursday evening) was excellent. He was the best.

Clean rooms. Clean halls. There was no chemical smell to mask anything. Just perfectly clean. Rooms feel new and spacious. Bathroom well supplied. Breakfast on Sunday included hot options. On weekdays was simple continental, but included gluten free options. The only minus for me was that the curtain in the room was see-through and light woke me up in the morning.

Convenient location, clean updated room. Breakfast included. Elevator was slow, but there’s always the stairs!

Hotel staff was AWESOME. Friendly and available. Everyone was happy - a great culture.

We received a wake up call at 4:00 AM which we did not request. It was a stormy and treacherous night. My wife and I both froze when the phone rang thinking the worst and never were able to go back to sleep. When I wrnt to the front desk in the morning they did not even offer a apology.

Red stain on carpet. Loud neighbors at 12:30 a.m. First night. The next night kids running back and forth. No hand towels. No conditioner. Furniture was older and one arm chair. Bed uncomfortable. Hotel staff was rude at check out.

Staff is very polite from front desk to cleaning employees. We were late to breakfast and staff allowed us to have breakfast anyway. The location is very quiet and easy access to I-95.

No hot water and broken bathroom light, definitely not worth what I paid. Very disappointed

The hotel was great! Breakfast excellent! Location and cleanliness wonderful! Staff was very friendly. Heated pool was NOT heated and needed serious vacuuming! Hot tub sign said 103°. It sure felt like 110°! We could only get in up to our knees and we are hot tub lovers! That was very disappointing. Though I would recommend this hotel to friends I would certainly clue them in about the pool and hot tub!

I give it a great review, my only complaint is the paper thin walls, or lack of insulation, something. You can here the person(s) entire conversation either side. Very noisy, had to wear ear plugs.

Location is excellent for I95 travelers - only one minute away from exit. The staff is not overly friendly. Hotel is well maintained. There is a Japanese restaurant and a burger type restaurant right across the street. The latter offers nice atmosphere, good food and very friendly staff!

This hotel was a great stop off on our way through Connecticut. The public areas of the hotel and the room were bright and clean. The staff was friendly and happy to accommodate any requests, like forgotten toiletries. For the price, a lot of features were included- full breakfast, internet, pool, small workout room. I would stay here again if I was in the area.

Wall were very thin!!!!!! People partying next door and I thought they were in my room!!!! Staff did take care of situation when called on . I don't think I'd stay there again for the risk of lack of sleep again!!!

E Main St Branford CT

Hotel highlights

  • Free buffet breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining

Located within 2 miles (3 km) of Stony Creek - Thimble Islands Historic District, Holiday Inn Express Branford-New Haven, an IHG Hotel places you within a few miles (5 km) of Stony Creek Brewery. This 96-room hotel has conveniences like free breakfast, an indoor pool, and free in-room WiFi.


Dining

Free buffet breakfast is included with your stay. The onsite restaurant is perfect for a quick bite to eat.


Rooms

Flat-screen TVs come with satellite channels, and free WiFi keeps guests connected. Bathrooms have hair dryers and free toiletries. Other amenities include refrigerators, coffee makers, and free newspapers.


Property features

At Holiday Inn Express Branford-New Haven, an IHG Hotel, guests enjoy an indoor pool, a gym, and free WiFi in public areas. You can put free parking to good use if you drive. The 24-hour front desk has multilingual staff ready to assist with securing valuables and dry cleaning/laundry. Additional amenities include conference space, a business center, and a computer station.

Room options

Standard Room, 1 King Bed, Accessible (Mobil Tub)

1 King Bed | Sleeps 3

Standard Room

1 King Bed | 1 Queen Bed | Sleeps 2

Standard Room, 2 Queen Beds

2 Queen Beds | Sleeps 4

Standard Room, 2 Queen Beds, Accessible (Comm, Mobil Tub)

2 Queen Beds | Sleeps 4

Guest reviews for Holiday Inn Express Branford-New Haven, an IHG Hotel

Everyone (9) Business (5) Couples (6) Family (11) Other (2) Friends (1)
5
Everyone

Enjoyed my stay.

By , from Foley on Oct 9, 2021

Review comment responded on Oct 11, 2021

Thank you for being a guest with us, glad your stay went well.

5
Friends

Very clean stayed at another hotel prior to that day that was twice as much money and that did not compare. Very friendly staff at front desk.

By on Aug 28, 2021

Review comment responded on Sep 9, 2021

So happy to hear that guest relations is strong. Please feel free to visit us anytime.

5
Business Business

Staff,location

By on Jul 18, 2021

Review comment responded on Jul 20, 2021

Thank you for staying with us.

4
Family Business Business

The staff. The gentleman at the desk when i checked in (Thursday evening) was excellent. He was the best.

By on May 29, 2021

Review comment responded on May 29, 2021

He was I don't believe it, thank you so much for staying with us. Guests here are number 1 and I look forward to seeing you again.

5
Family with small children Family

Clean rooms. Clean halls. There was no chemical smell to mask anything. Just perfectly clean. Rooms feel new and spacious. Bathroom well supplied. Breakfast on Sunday included hot options. On weekdays was simple continental, but included gluten free options. The only minus for me was that the curtain in the room was see-through and light woke me up in the morning.

By , from Boston, MA on Nov 2, 2020

Review comment responded on Nov 3, 2020

Thank you for staying with us during this time. The Clean Promise is number one to us and are glad you noticed will share with the staff. Look forward to you staying with us again soon.

5
Everyone

By on Aug 20, 2019

Review comment responded on Aug 20, 2019

Thank you so much for the great review! We are very glad to hear you enjoyed your recent stay at the Holiday Inn Express of Branford! We look forward to your next visit!

3
Everyone

By on Aug 14, 2019

Review comment responded on Aug 17, 2019

Thank you for your feedback. We hope you give us the opportunity to raise that 3 to a 5 on your next visit to our property!

4
Family Family

Convenient location, clean updated room. Breakfast included. Elevator was slow, but there’s always the stairs!

By on Aug 10, 2019

Review comment responded on Aug 10, 2019

Thank you so much for the wonderful review! We look forward to your next visit with us and the opportunity to turn that 4 into a 5 next time!

4
Everyone

By on May 31, 2019

Review comment responded on Jun 2, 2019

Thank you so much for your feedback. We will share this with the staff. We look forward to your next visit!

5
Everyone

Hotel staff was AWESOME. Friendly and available. Everyone was happy - a great culture.

By on Nov 17, 2018

Review comment responded on Dec 9, 2018

Thank you for your kind words about our staff. Please be our guest again soon.

Holiday Inn Express Branford-New Haven, an IHG Hotel

309 E Main St, Branford, CT 06405
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