I liked that it was quick to get to where I was located. I didn't particularly appreciate seeing two people come off the elevator high, there was the smell of smoke, weed, and dog barking and walking towards my room. The chair in the room was stained and looked like someone may have burned a cigarette hole in the fabric, and the rug was dusty, found myself sneezing frequently.
There was a theft in the building when we checked in. A man went into a room, robbed the people staying in the room and barricaded himself in the room. The police were there trying to find him. I asked for a refund because we did not feel safe there and was told we probably would not be able to get one.
Is an OLD prooerty that had a en a lousy facelift, parking inadequate. Room dreary Old. Not even a banana for breakfast. Just horrible. Felt like a 60s flashback. You only succeeded in putting lipstick on a pig. Horrible example of what’s normally a good chain.
m
Not worth the money since the property was not as advertised. There was no pool. There was no internet access. The doors to the outside of the building didn't lock (or even close all the way). Our room (booked for 5 people) had 2 towels in it. The room was dark and outdated. The only aspect that met expectations was the free breakfast which was actually wonderful.
No towels in room except for a wet bath mat. AC not working. Really old and dirty. However, staff was very friendly, breakfast was good, and wifi worked well.
This place was not well kept and dirty.
Due to the rain hotel was leaking and i was whete they housed homeless soy anmivasary was terriblle
The hotel was clean, friendly and well located for our requirements. The pool was out of order for a number of days which was a great disappointment to one of our party to whom we had recommended this hotel to.
Avoid this place at all costs. We were given a room where upon walking in, a family was already in there with the wife taking a shower in the bathroom. We went to the lobby to inform the front desk (Alex G.) and ended up asking to cancel since the front desk service we received was so poor. They were uncooperative, passive aggressive (giving us the wrong number to call Orbitz for cancellation), and a chick who doesn’t even work at the hotel was behind the counter with Alex chatting up guests it seemed like she knew. Also, the hotel lobby smells like weed and they have never heard of air conditioning in the hallways. Orbitz was extremely helpful to us throughout the cancellation, even having to deal with uncooperative Alex G. over the phone. We ended up going to a much nicer hotel in the heart of Yale Campus for a LOWER price (by the way they take a $150 incidental fee upon check in which is the highest fee I have ever seen any hotel take) and much better amenities. AGAIN AVOID AT ALL COSTS!!!! They just want your money here.
Nice hotel with friendly staff. Very safe area with a gas station and diner located conveniently close. Travel to New Haven was quick and easy, only about 15 minutes
Clarion Hotel & Suites Hamden - New Haven places you within a few miles (5 km) of Quinnipiac River State Park and Sleeping Giant State Park. This 103-room hotel has conveniences like free breakfast, free in-room WiFi, and free self parking.
Free continental breakfast is offered each morning. This hotel is home to a restaurant and a bar/lounge.
32-inch TVs come with cable channels and pay movies, and guests can stay connected with free WiFi. Bathrooms have hair dryers and free toiletries. Refrigerators, microwaves, and coffee makers are other standard amenities.
Guests of Clarion Hotel & Suites Hamden - New Haven enjoy access to free WiFi in public areas, a business center, and coffee in a common area. If you decide to drive, there's free parking. The 24-hour front desk has multilingual staff ready to help secure valuables, and answer any questions about the area. Additional amenities include a meeting room, free newspapers, and a terrace.
I liked that it was quick to get to where I was located. I didn't particularly appreciate seeing two people come off the elevator high, there was the smell of smoke, weed, and dog barking and walking towards my room. The chair in the room was stained and looked like someone may have burned a cigarette hole in the fabric, and the rug was dusty, found myself sneezing frequently.
There was a theft in the building when we checked in. A man went into a room, robbed the people staying in the room and barricaded himself in the room. The police were there trying to find him. I asked for a refund because we did not feel safe there and was told we probably would not be able to get one.
Is an OLD prooerty that had a en a lousy facelift, parking inadequate. Room dreary Old. Not even a banana for breakfast. Just horrible. Felt like a 60s flashback. You only succeeded in putting lipstick on a pig. Horrible example of what’s normally a good chain.
m
Not worth the money since the property was not as advertised. There was no pool. There was no internet access. The doors to the outside of the building didn't lock (or even close all the way). Our room (booked for 5 people) had 2 towels in it. The room was dark and outdated. The only aspect that met expectations was the free breakfast which was actually wonderful.
No towels in room except for a wet bath mat. AC not working. Really old and dirty. However, staff was very friendly, breakfast was good, and wifi worked well.
Thank you for taking the time to review our property. We are working to improve our property . We do hope you return to see the improvements and hope that you and your family stay safe.
This place was not well kept and dirty.
We are trying to improve the property as things come in . We also had guest staying with us that where displaced due to fire and stayed with us. We are working had to refresh everything
Due to the rain hotel was leaking and i was whete they housed homeless soy anmivasary was terriblle
Thank you for the review. We will take your feed back and share it with housekeeping and management to see how we can solve these and make your future stays better
thank you for the review, We are speaking currently to staff. As we wish to give the best possible service to all whom stay with us.