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Recent guest reviews

The hotel was clean, friendly and well located for our requirements. The pool was out of order for a number of days which was a great disappointment to one of our party to whom we had recommended this hotel to.

Avoid this place at all costs. We were given a room where upon walking in, a family was already in there with the wife taking a shower in the bathroom. We went to the lobby to inform the front desk (Alex G.) and ended up asking to cancel since the front desk service we received was so poor. They were uncooperative, passive aggressive (giving us the wrong number to call Orbitz for cancellation), and a chick who doesn’t even work at the hotel was behind the counter with Alex chatting up guests it seemed like she knew. Also, the hotel lobby smells like weed and they have never heard of air conditioning in the hallways. Orbitz was extremely helpful to us throughout the cancellation, even having to deal with uncooperative Alex G. over the phone. We ended up going to a much nicer hotel in the heart of Yale Campus for a LOWER price (by the way they take a $150 incidental fee upon check in which is the highest fee I have ever seen any hotel take) and much better amenities. AGAIN AVOID AT ALL COSTS!!!! They just want your money here.

Nice hotel with friendly staff. Very safe area with a gas station and diner located conveniently close. Travel to New Haven was quick and easy, only about 15 minutes

My room was 85 degrees when I checked in because the AC was off. There was no air conditioning in the fitness room on a 90 degree day. I would not recommend this hotel to anyone.

The hotel is pet friendly, I am not. The dogs barked, we changed rooms, even though its a non smoking hotel, the room stunk of smoke.

Needed a room and light breakfast to sleep for two-week period while visiting newborn grandchild. Perfect and reasonably priced. Older hotel next to a good, respected diner near a major highway w/o noise! Solid 4.0!

Hotel was dark and dumpy. Bedding was wrinkled and it's a very old hotel needs updating badly

I only booked at this hotel because They had a pool, which was Very important to me. The heat was broken making it unusable. Nothing was done to accommodate me. I stayed 3 nights for a business conference. I like being comfortable. I left a nice gratuity the first day for housekeeping requesting 2 extra coffee packets for the morning. They never filled that request. Was going to use jacuzzi but there were dirty towels laying everywhere...

Room was dingy and run down. Immediate area surround the hotel is a touch seedy as well. Staff were really friendly but I think the hotel is overpriced considering multiple factors.

Short stay - comfortable, clean! Would use again. Good location, good breakfast

The Clarion Hotel is the most convenient when staying in Hamden. The lobby was going through a much needed renovation. But the rooms were clean and spacious. I would stay there again.

My family stay at this hotel could've been better! When I ordered the room online it said the hotel had a cafe in it! Once we all got there the lobby area was closed off due to maintenance and they no longer had a cafe in their hotel! There was no refrigerator or microwaves in the rooms as they said. I think it was a lot of false advertising!!

Hotel was Ok for business but would not bring family.Location is good but overall condition is tired and needing upgrading.

The hotel was easily accessible from the highway and close to our destination. The hotel staff were very nice but it was noisy in our room, pipes banging sounds at night.i it would have been nice to have coffee available before 630 am for early risers.

Whitney Ave Hamden CT

Hotel highlights

  • Free continental breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining

Located 1.8 mi (2.9 km) from Ireland's Great Hunger Museum, Clarion Hotel & Suites Hamden-New Haven is within a 5-minute drive of Eli Whitney Museum. This 103-room hotel has conveniences like free breakfast, free in-room WiFi, and free self parking.


Dining

Free continental breakfast is included with your stay and awaits you each morning from 6:30 AM to 10 AM. This hotel is home to a restaurant and a bar/lounge.


Rooms

All 103 heated rooms provide microwaves, refrigerators, and coffee makers. Guests can expect to find free WiFi and 32-inch TVs with cable channels and pay movies. Bathrooms have hair dryers and free toiletries. Free newspapers, free local calls, and ironing boards are also standard.


Property features

Guests of Clarion Hotel & Suites Hamden-New Haven enjoy access to free WiFi in public areas, a meeting room, and a business center. If you decide to drive, there's free parking. The 24-hour front desk has multilingual staff ready to help secure valuables, and answer any questions about the area. Additional amenities include coffee/tea in a common area, free newspapers, and a terrace.

Room options

Suite, Multiple Beds, Non Smoking

2 Double Beds and 1 Double Sofa Bed | Sleeps 6

Suite, 1 Queen Bed with Sofa bed, Accessible, Non Smoking (Upgrade)

1 Queen Bed and 1 Twin Sofa Bed | Sleeps 4

Suite, 1 Queen Bed with Sofa bed, Accessible, Non Smoking

1 Queen Bed and 1 Double Sofa Bed | Sleeps 4

Standard Room, 2 Queen Beds, Non Smoking

2 Queen Beds | Sleeps 4

Guest reviews for Clarion Hotel & Suites Hamden-New Haven

Everyone (13) Business (5) Couples (1) Family (6) Other (3)
5
Everyone

By on Sep 28, 2020

Review comment responded on Sep 30, 2020

Thank you for your review. We do look forward to seeing you in the future

2
Everyone

By on Jan 16, 2020

Review comment responded on Jan 22, 2020

We apologize for the unpleasantness of your stay and for the incontinences that occurred on the night of your stay. As a hotel we stride to accommodate every one of our guests needs to the fullest of our capabilities. Once again we are apologize for the unpleasantness of your stay.

4
Family Partner Couples Family

The hotel was clean, friendly and well located for our requirements. The pool was out of order for a number of days which was a great disappointment to one of our party to whom we had recommended this hotel to.

By on Aug 21, 2019

2
Everyone

By on Aug 10, 2019

1
Family Family

Avoid this place at all costs. We were given a room where upon walking in, a family was already in there with the wife taking a shower in the bathroom. We went to the lobby to inform the front desk (Alex G.) and ended up asking to cancel since the front desk service we received was so poor. They were uncooperative, passive aggressive (giving us the wrong number to call Orbitz for cancellation), and a chick who doesn’t even work at the hotel was behind the counter with Alex chatting up guests it seemed like she knew. Also, the hotel lobby smells like weed and they have never heard of air conditioning in the hallways. Orbitz was extremely helpful to us throughout the cancellation, even having to deal with uncooperative Alex G. over the phone. We ended up going to a much nicer hotel in the heart of Yale Campus for a LOWER price (by the way they take a $150 incidental fee upon check in which is the highest fee I have ever seen any hotel take) and much better amenities. AGAIN AVOID AT ALL COSTS!!!! They just want your money here.

By on Jul 22, 2019

5
Everyone

By on Jul 11, 2019

4
Everyone

By on Apr 10, 2019

3
Everyone

By on Jan 31, 2019

4
Everyone

Nice hotel with friendly staff. Very safe area with a gas station and diner located conveniently close. Travel to New Haven was quick and easy, only about 15 minutes

By , from NJ on Nov 7, 2018

Review comment responded on Dec 2, 2018

Thank you for your feedback. We are glad you enjoyed your stay and that your experience here was great. we are happy that are staff was really friendly and helpful. thank you

3
Everyone

My room was 85 degrees when I checked in because the AC was off. There was no air conditioning in the fitness room on a 90 degree day. I would not recommend this hotel to anyone.

By on Jul 27, 2018

Clarion Hotel & Suites Hamden-New Haven

2260 Whitney Ave, Hamden, CT 06518
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