Friendly staff. Clean and quiet rooms. And the price was unbelievably affordable. What a fantastic find this place is.
This hotel is in trouble. They've been dropped from the Choice Network and cannot honor any online reservations. Furthermore, they will not recognize credit cards and are only accepting cash. I ended up being forced to stay elsewhere and Orbitz is refunding my payment. Beware!
Very Clean and quiet.
We bought 3 nights. On the 2nd night we had bugs. And i mean fill a dixie cup full. I had a conversation with staff before we left for the day. She said she would take of it. We came back 12hrs later and absolutely nothing was done about it. The morning we left i brought it up again to the staff and got no answer or reaction. Absolutely bullcrap.
My family was so excited when we pulled up to this new eco friendly hotel for the kids first time staying in a hotel. All the kids had talked about was swimming in a hotel pool. Kids were dressed in their suits to find out there was no water in the pool! Website should not show pictures of a filled pool if there is no pool! Was on the phone with Oribitz for 3 hours to get no help and had to book and pay for another hotel!
The rooms are huge!! Very modern and clean. Every room has its own balcony too. The full breakfast was really good. I can't say enough good things about the hotel and the staff. Just wonderful!
everything the reviews said and the pictures show are correct. this is a 5 star hotel even the sunset was perfect, the breakfast delicious. what a great time.
Very modern, unusual for the i70 corridor. I have stayed in some real dives in this trip.
It’s a fantastic gem along the highway! Be sure to stay if you have a chance!
Pool was non useable. Was closed for use due to cloudiness. They claimed they had tried to have it fixed but could give no answer for if or when it would become useable. (Unfortunately traveling with children the pool is a primary factor for picking a hotel, so this was very disappointing. ) Other features were also closed due to disrepair. Staff was extremely unenthusiastic and unhelpful. When we had to call down for extra bedding for the sofa sleeper, and then for more towels (there were only 3 in the room) the desk staff required that we come down to fetch them ourselves (saying she couldn't leave the front desk, however when wife went down to get them, there were 3 or 4 staff members just standing at the desk talking with each other, and not one even acknowledged her until she addressed them directly. ) they also didn't have enough pillowcases clean even though it was already after 5:30 pm when we checked in. Overall disappointing experience. I feel like we should at least receive a partial refund.
Nice and clean quiet but our room was looking at the solar panels lol
It was a quiet, spacious, and clean stay. Everyone was so pleasant and helpful. Only issue we had was the livingroom area was a little too warm for us and we weren't able to change the thermostat. Lucky it was nice and we could open the door. We'll be back for sure though. The pool was a little on the cold side and very heavy with salt/ chemicals. The hot tub wasn't quite hot enough and the jets were a little low to hit the sore spots from a long drive. Still it was very pleasant.
We were very tired after a long drive. The hotel was very nice and comfortable. The room was large and had everything we needed for an overnight stay. Breakfast in the morning was wonderful. We would stay there again.
The hotel was Very clean, friendly staff and nice breakfast. Convenient to highways
Very close off highway. Convenient in and out! We came in after midnight and they were right there to check us in and also get us a VERY comfortable rollaway bed. This was a great place to stay for very little money!!!
Excellent customer service,they are willing to answer any of your questions right away withplenty of smile...
Garland Hotel places you within 2 miles (3 km) of John and Annie Glenn Historic Site and Muskingum University. This 76-room hotel has free breakfast along with conveniences like free in-room WiFi and free self parking.
Start your day off right with a free self-serve breakfast, served each morning from 6:00 AM to 10:00 AM. At the end of the day, relax with a drink at the bar/lounge.
42-inch flat-screen TVs are available for entertainment, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries, and beds are dressed in premium bedding. Balconies, refrigerators, and microwaves are also standard.
At Garland Hotel, guests have access to a gym, free WiFi in public areas, and coffee in a common area. You can take advantage of free parking if you drive. The 24-hour front desk has staff standing by to help with dry cleaning/laundry and securing valuables. Additional amenities include a meeting room, free newspapers, and a terrace.
Friendly staff. Clean and quiet rooms. And the price was unbelievably affordable. What a fantastic find this place is.
This hotel is in trouble. They've been dropped from the Choice Network and cannot honor any online reservations. Furthermore, they will not recognize credit cards and are only accepting cash. I ended up being forced to stay elsewhere and Orbitz is refunding my payment. Beware!
Very Clean and quiet.
We bought 3 nights. On the 2nd night we had bugs. And i mean fill a dixie cup full. I had a conversation with staff before we left for the day. She said she would take of it. We came back 12hrs later and absolutely nothing was done about it. The morning we left i brought it up again to the staff and got no answer or reaction. Absolutely bullcrap.
My family was so excited when we pulled up to this new eco friendly hotel for the kids first time staying in a hotel. All the kids had talked about was swimming in a hotel pool. Kids were dressed in their suits to find out there was no water in the pool! Website should not show pictures of a filled pool if there is no pool! Was on the phone with Oribitz for 3 hours to get no help and had to book and pay for another hotel!
The rooms are huge!! Very modern and clean. Every room has its own balcony too. The full breakfast was really good. I can't say enough good things about the hotel and the staff. Just wonderful!
Thank you for the kind review, we appreciate your business. Hope you will stay with us again in the future if your travels bring you through New Concord.
everything the reviews said and the pictures show are correct. this is a 5 star hotel even the sunset was perfect, the breakfast delicious. what a great time.
Thank you for the kind review. We appreciate your business and we look forward to you returning again. May your travels be blessed. Respectfully, Linda Riffle
Thank you for your kind review. We appreciate your business and hope to see you again soon!