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The Neighborhood Hotel-New Buffalo

2.0 star property

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Photo gallery for The Neighborhood Hotel-New Buffalo

Front of property
Full-size fridge, microwave, oven, dishwasher
Staircase
Property grounds
Egyptian cotton sheets, premium bedding, memory foam beds

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Free WiFi
  • Air conditioning
  • Laundry
  • Kitchen

Explore the area

View in a map
18 W Merchant St, New Buffalo, MI, 49117
  • Place, New Buffalo City Hall
    ‪6 min walk‬
  • Place, Local
    ‪8 min walk‬
  • Place, New Buffalo Public Beach
    ‪11 min walk‬
  • Airport, South Bend, IN (SBN-South Bend Intl.)
    ‪35 min drive‬

Room options

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Room | Egyptian cotton sheets, premium bedding, memory foam beds

Room

10.0 out of 10
Exceptional
(1 review)
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 1 Twin Bunk Bed
  • Free WiFi

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Interior

Room

  • 2 bedrooms
  • Sleeps 3
  • 1 King Bed and 1 Large Twin Bed
  • Free WiFi

View all photos for Apartment

Egyptian cotton sheets, premium bedding, memory foam beds

Apartment

10.0 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room

Egyptian cotton sheets, premium bedding, memory foam beds

Room

10.0 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room

Room | Egyptian cotton sheets, premium bedding, memory foam beds

Room

7.0 out of 10
Good
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Room

Egyptian cotton sheets, premium bedding, memory foam beds

Room

10.0 out of 10
Exceptional
(6 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room

Egyptian cotton sheets, premium bedding, memory foam beds

Room

9.2 out of 10
Wonderful
(5 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Room

Room | Egyptian cotton sheets, premium bedding, memory foam beds

Room

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Room

Room | Egyptian cotton sheets, premium bedding, memory foam beds

Room

  • 2 bedrooms
  • Sleeps 3
  • 1 King Bed and 1 Large Twin Bed
  • Free WiFi

About the neighborhood

New Buffalo

Located in Downtown New Buffalo, The Neighborhood Hotel-New Buffalo is within a 5-minute walk of sights such as New Buffalo Public Library and New Buffalo Township Public Library. Each of the 9 rooms at this hotel includes a refrigerator, a microwave, and a coffee maker.

What's nearby

  • New Buffalo Public Library - 3 min walk - 0.2 miles
  • New Buffalo Township Public Library - 3 min walk - 0.2 miles
  • New Buffalo City Hall - 6 min walk - 0.4 miles
  • Local - 8 min walk - 0.5 miles
  • New Buffalo Public Beach - 11 min walk - 0.6 miles

Getting around

  • New Buffalo Station - 3 min walk
  • South Bend Intl. Airport (SBN) - 42 min drive

Restaurants

  • ‪The Buffet at Four Winds Casino - ‬9 min drive
  • ‪Four Winds Sports Bar - ‬9 min drive
  • ‪McDonald's - ‬3 min drive
  • ‪Timbers at Four Winds Casino - ‬11 min drive
  • ‪Copper Rock Steakhouse - ‬4 min drive

About this property

The Neighborhood Hotel-New Buffalo

At The Neighborhood Hotel-New Buffalo, guests have access to free WiFi in public areas, express check-in, and express check-out. You can put free parking to good use if you drive. Additional amenities include laundry facilities, barbecue grills, and a picnic area.
Guests can expect free WiFi and 50-inch Smart TVs with digital channels. Memory foam beds sport Egyptian cotton sheets and bathrooms offer hair dryers and designer toiletries. Other standard amenities include refrigerators, microwaves, and ovens. Housekeeping is available on request.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free covered self parking on site
  • Wheelchair-accessible parking available

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room microwave
  • Laundry facilities

Conveniences

  • Guidebooks
  • Laundry facilities
  • Virtual front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)

Business services

  • Coworking space

Outdoors

  • Barbecue grill
  • Firepit
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom

More

  • Banquet hall
  • Communal living room
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Memory foam mattress

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch smart TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Freezer
  • Full-sized refrigerator/freezer
  • Ice maker
  • Kitchen island
  • Microwave
  • Oven
  • Paper towels
  • Restaurant dining guides
  • Shared kitchen access

More

  • Air conditioning
  • Heating
  • Laptop workspace
  • Mobile key entry

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

There is no front desk at this property
Guests will receive an email within 24 hours before arrival with check-in instructions and an access code; access will be through a private entrance
Prior to arrival, you must complete online registration via a secure link
A virtual front desk provides assistance to guests
Information provided by the property may be translated using automated translation tools

Access methods

Access code, private entrance

Pets

  • This property doesn't allow pets

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and outdoor lighting
  • Check-in: 3:00 PM—-anytime
  • Check-out: 11:00 AM
  • Minimum check-in age: 21
Checking in and out are easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and outdoor lighting.
  • Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

The Neighborhood New Buffalo
The Neighborhood Hotel-New Buffalo Hotel
The Neighborhood Hotel-New Buffalo New Buffalo
The Neighborhood Hotel-New Buffalo Hotel New Buffalo

Frequently asked questions

Is free cancellation available at The Neighborhood Hotel-New Buffalo?

The Neighborhood Hotel-New Buffalo offers free cancellation on certain room rates. For more details, review the cancellation policy on our site.

What can I see within easy reach of The Neighborhood Hotel-New Buffalo?

This hotel is situated in Downtown New Buffalo, just steps from New Buffalo Public Library and New Buffalo Township Public Library, and within a short walk of Local. You'll also find Lake Michigan and Four Winds Casino New Buffalo within a short drive.

Is parking available on site at The Neighborhood Hotel-New Buffalo?

Yes, covered self parking is offered for free at the hotel. Wheelchair-accessible parking is also available for guests.

Does The Neighborhood Hotel-New Buffalo include a casino on the premises?

No, The Neighborhood Hotel-New Buffalo doesn't have a casino.

Will I find an indoor pool at The Neighborhood Hotel-New Buffalo?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at The Neighborhood Hotel-New Buffalo?

Couples staying at this hotel will appreciate amenities like Egyptian cotton sheets and a smart TV as well as an outdoor entertainment area.

Does The Neighborhood Hotel-New Buffalo have a hot tub?

No, this hotel doesn't have a spa tub.

Does The Neighborhood Hotel-New Buffalo have a restaurant with a breakfast menu?

No, The Neighborhood Hotel-New Buffalo doesn't have a restaurant that serves breakfast.

Will The Neighborhood Hotel-New Buffalo allow pets to stay for free?

No, pets aren't allowed at The Neighborhood Hotel-New Buffalo.

Does The Neighborhood Hotel-New Buffalo have connecting rooms available?

No, there aren't connecting guestrooms at this hotel.

What is the closest airport to The Neighborhood Hotel-New Buffalo?

The closest major airport to The Neighborhood Hotel-New Buffalo is South Bend Intl. Airport (SBN), which is about 23.3 mi away.

Are there rooms with balconies that I can book at The Neighborhood Hotel-New Buffalo?

Yes, some guestrooms at The Neighborhood Hotel-New Buffalo offer a furnished balcony/patio.

The Neighborhood Hotel-New Buffalo Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 90 out of 102 reviews
Rating 8 - Good. 8 out of 102 reviews
Rating 6 - Okay. 3 out of 102 reviews
Rating 4 - Poor. 0 out of 102 reviews
Rating 2 - Terrible. 1 out of 102 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Lisa, Joliet

Stayed 2 nights in Jan 2026

10/10 Excellent

Katie

Liked: Cleanliness, staff & service, amenities
Great room - awesome to be so close to everything in downtown! Would definitely stay here again.
Stayed 2 nights in Jan 2026

10/10 Excellent

Stephanie

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very cute and cozy. Centrally located in town. Nicely equipped community kitchen. Just perfect.
Stayed 2 nights in Jan 2026

10/10 Excellent

Eric

Traveled with family
Liked: Cleanliness, staff & service, amenities
Very clean room.
Stayed 2 nights in Jan 2026

10/10 Excellent

Monte

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Ease of check in, amenities, location!
Stayed 3 nights in Jan 2026

10/10 Excellent

Penny

Liked: Cleanliness, property conditions & facilities
Great location. Walking distance to most anything you need. Cute small intimate hotel.
Stayed 2 nights in Dec 2025

10/10 Excellent

Rebekah

Stayed 1 night in Nov 2025

10/10 Excellent

Linda

Liked: Cleanliness, amenities
Easy check in, clean room and common areas. Loved our room with a porch. Communication was prompt. The whole house and separate party room were wet well kept. Close to several restaurants, shopping, and beach.
Stayed 2 nights in Nov 2025

10/10 Excellent

mitch

Stayed 1 night in Oct 2025

10/10 Excellent

Kevin

Liked: Cleanliness
Stayed 3 nights in Oct 2025

10/10 Excellent

Billie Jo

Stayed 3 nights in Oct 2025

10/10 Excellent

Abigail

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

10/10 Excellent

Tao

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed this place and loved its small town appeal. The private porch is great. There’s also a nice Italian restaurant right across from the hotel, super convenient.
Stayed 1 night in Oct 2025

10/10 Excellent

Merze

Expedia made our booking stress free! Thank you
Stayed 1 night in Oct 2025

10/10 Excellent

Joseph, Arlington

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A Great Stay

Very nice, clean, quiet place to stay - walkable to everything in New Buffalo. No staff on site, but the crew keeping the place looking amazing were super friendly and welcoming :) Communicating via text with the property mgmt was great - very fast and helpful.
Stayed 2 nights in Sep 2025

10/10 Excellent

Alex

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean, quiet, and quant. 5 stars! Lots to do walking distance from the hotel
Stayed 2 nights in Sep 2025

10/10 Excellent

Adam

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Heather

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Rachael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

6/10 Okay

Jamila

Traveled with group
Liked: Property conditions & facilities
Disliked: Cleanliness
The location of this hotel is absolutely unbeatable — a true 10/10. It’s within walking distance of shops and restaurants, parking was easy, and the outdoor space and landscaping were well maintained. These factors alone make it tempting to return. That said, the overall experience fell short considering the high cost of the stay. The biggest issue was cleanliness. The carpet in our room had visible stains and was so dirty that our feet turned black just walking on it. The windowsills were very dusty, and every time we opened a window, we had to immediately wash our hands. The shared restroom on the property also appeared unattended during our stay — a dirty diaper sat in there for three days without being removed. Inside the room, the bathroom lacked functionality. There was poor water pressure, no shelves in the shower for toiletries, and very little storage space overall. Lighting was also a problem: the room was extremely dim, making it hard to get ready, and one lightbulb flickered nonstop until we removed it ourselves. The bunk bed mattresses were also uncomfortable — fine for children, but definitely not suitable for an adult. In short, while the location and outdoor areas were excellent, the condition and upkeep of the rooms were disappointing for the price we paid. With better attention to cleanliness, comfort, and maintenance, this hotel could be a fantastic place to stay. Until then, it feels overpriced for what you get.
Stayed 3 nights in Aug 2025

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the the private porch
Stayed 2 nights in Jun 2025

10/10 Excellent

Renee

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Top Notch!

Neighborhood Hotel was just what we needed to relax and feel the slow pace of vacation. Being a block from the main street of town was super nice for walking. The housekeeping staff were happy to help and maintained a clean and tidy environment. Security was good and private parking was awesome:). Well done!
Stayed 2 nights in Aug 2025

6/10 Okay

Mary

Liked: Cleanliness, property conditions & facilities

Refunf never came

The air conditioningvwentnoutbour last night there. The owners said they would refund us obe night's stsy and said you would reimburse me. That never happened. Please advise
Stayed 3 nights in Jun 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025