I had a great stay- staff was friendly and bed was comfortable.
Good for kids
The hallways smelled of urine like how nursing homes smell and my room was not clean. I realize they were limiting services still because of Covid but I have pictures of basic issues that should be common sense house cleaning issues.
Good location easy to get to
Tried to get extra towels and told no with a rude comment. AC didn't with properly. Went to get our stuff before check out and keys had already been turned off 30 minutes before check out.
Good place to stay
Dirty and very outdated. Had a bad smell in the entire building. Junk filled property behind the motel, which was our window view. Very limited breakfast. Roach crawled on the wall and nightstand. Would never stay here again, especially for that high price.
It was quite, clean, comfortable and close to what we needed.
Everything was great except housekeeping. Stayed 3 nights. Did not empty trash cans at all. Didn’t replace wash cloths. Did replace coffee. Straightened beds. No bug deal except trash overflowed.
Decent place for the money. Friendly service, convenient location and clean rooms. This location offered free breakfast which was nice, but being out of coffee before 9 am was NOT a good thing
Carpet in room was filthy. Didn’t look like it had been vacuumed or cleaned. Room wasn’t very clean you could see wrappers on the floor from candy. No hot breakfast which we understood due to COVID. The outside of the facility where the swimming pool was looked to be falling apart. The stay was ok. Nothing spectacular.
Convenient to Gruene historic district Easy access from freeway
Facility was very clean. Staff was very friendly & helpful. I called several times for questions & directions.
I will be coming back again for sure. Excellent service and very clean accommodations. I recommend.
Fast check in with front desk clerk who was very friendly
Property very clean and staff was great! Vending machine is broken and none on the other floors so we had to buy side from the Sundry shop which was way more expensive. Other than that, it was great.
Wingate by Wyndham New Braunfels places you within 3 miles (5 km) of popular attractions like Guadalupe River and Gruene Hall. This hotel has 72 rooms and welcomes guests with conveniences like free breakfast, an indoor pool, and free in-room WiFi.
Free on-the-go breakfast is served each morning from 6:00 AM to 9:00 AM.
The 72 rooms have an array of amenities, including microwaves, coffee makers, and free weekday newspapers. Guests can expect to find free WiFi and flat-screen TVs with cable channels. Bathrooms have hair dryers and free toiletries. Free local calls, safes, and ironing boards are other standard amenities.
At Wingate by Wyndham New Braunfels, guests enjoy an indoor pool, a gym, and free WiFi in public areas. You can put free parking to good use if you drive. Front-desk staff can answer questions 24/7, and assist with luggage storage, concierge services, and securing valuables. Additional amenities include a spa tub, a business center, and express check-out.
I had a great stay- staff was friendly and bed was comfortable.
Good for kids
Thanks for staying with us. We appreciate your feedback!
The hallways smelled of urine like how nursing homes smell and my room was not clean. I realize they were limiting services still because of Covid but I have pictures of basic issues that should be common sense house cleaning issues.
Good location easy to get to
Thank you for your stay!
Tried to get extra towels and told no with a rude comment. AC didn't with properly. Went to get our stuff before check out and keys had already been turned off 30 minutes before check out.
Thank you for your stay and feedback, we will immediately address any amenity shortage. Maintenance has inspected the a/c unit. Our keys run off of a light magnetism and do occasionally demagnetize for any number of reasons, but we have front desk staff available 24/7 to re-magnetize them for you.
Good place to stay
Thank you for your feedback. We will be addressing your concerns. Please contact the hotel manager with any further questions or concerns about your stay.
Dirty and very outdated. Had a bad smell in the entire building. Junk filled property behind the motel, which was our window view. Very limited breakfast. Roach crawled on the wall and nightstand. Would never stay here again, especially for that high price.
Thank you for your feedback. We will be addressing your concerns.
It was quite, clean, comfortable and close to what we needed.
Thanks for staying with us. We appreciate your feedback!
Everything was great except housekeeping. Stayed 3 nights. Did not empty trash cans at all. Didn’t replace wash cloths. Did replace coffee. Straightened beds. No bug deal except trash overflowed.
Thanks for staying with us. This is not the quality of service we like to hold, and we will try our best to fix the issues. Thanks for staying with us. We appreciate your feedback
Thanks for staying with us. We appreciate your feedback!