Disappointing from the time we checked in to the time we left 3 days later. Room was dark, drab, badly in need of an update or remodel. We requested a handicap accessible room for my wife in a wheelchair, and not only did that not happen, we were placed about as far away from the elevator as they could place us. Attendant in breakfast area was terribly rude. If he were my employee he would not be employed for long. I walked in second day when I thought breakfast was included (it wasn’t, $15 which was fine but unexpected) to get a cup of coffee and there was no creamer. He walked by and I asked if I could get some creamer to which he responded “nope”, turned around and walked away. I was stunned wondering why they would have this guy dealing with their customers. And the room, it sure didn’t look like the nice pictures in their advertising, not even close. We stay in Oshkosh 12-15 days a year visiting grandkids but I definitely won’t be returning to this hotel. Too many other nice hotels in the area to endure their nonsense.