I didn't have a great experience...and I will never go back too that hotel
Just what we needed! Just a placec to sleep! It wss awesome! Bed was great!
After my wife called and confirmed they would be late for check in, she arrived and was told the room was already sold. The desk told her Orbitz said they called at 3 PM to let us know the hotel room was not available. This made my wife have to drive around for hours looking for available rooms for her and my two children to stay in at 11 PM at night. To say that I was pissed off is an understatement and I'm very close to switching from a site I've used for over 15 years. Very unhappy customer!!!!
Awful. Classic Seinfeld situation: they take the reservation but forgot that holding the reservation was the most important part of the reservation process. I booked, called and confirmed and advised that I'd be arriving late. Went over the late check in instructions. Arrived at 1130 pm and was told that they were "overbooked". In other words, they gave my room to someone without a reservation, no help to find another place so I'm forced to drive another 3 hours to get home. Lesson learned on my end. Never try to stay here qgain
Very clean however my shoes were stolen out of my room
It was a great 4 night stay! The staff was awesome, they were friendly and accommodating to the fullest! We will stay there again and recommend this place to anyone wanting to stay in the Murfreesboro area. My son lives in Murfreesboro, so it feels nice to know I will always have a go to hotel when I want to visit! Thank you WoodSpring Suites for the great stay!!
Turned back the covers and there was bugs in the bed! We left!
Located within a mile (2 km) of Go USA Fun Park, WoodSpring Suites Murfreesboro is within 2 miles (3 km) of Stones River Mall. The 121 rooms at this hotel include kitchens, sitting areas, and refrigerators.
All 121 recently renovated accommodations feature kitchens and space to spread out with sitting areas. 32-inch flat-screen TVs come with digital channels, and guests can stay connected with free WiFi. Phones and desks are also standard. Limited housekeeping is available.
WoodSpring Suites Murfreesboro features free WiFi in public areas, express check-out, and laundry facilities. You can put free parking to good use if you drive. Staff members can answer questions about accommodations, and also provide front-desk service during limited hours. This smoke-free hotel also has a vending machine.
I didn't have a great experience...and I will never go back too that hotel
Just what we needed! Just a placec to sleep! It wss awesome! Bed was great!
It is so rewarding to read that you had a wonderful stay with us. Thank you for your comments. I am glad to read that you were pleased with our staff. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area.
After my wife called and confirmed they would be late for check in, she arrived and was told the room was already sold. The desk told her Orbitz said they called at 3 PM to let us know the hotel room was not available. This made my wife have to drive around for hours looking for available rooms for her and my two children to stay in at 11 PM at night. To say that I was pissed off is an understatement and I'm very close to switching from a site I've used for over 15 years. Very unhappy customer!!!!
Awful. Classic Seinfeld situation: they take the reservation but forgot that holding the reservation was the most important part of the reservation process. I booked, called and confirmed and advised that I'd be arriving late. Went over the late check in instructions. Arrived at 1130 pm and was told that they were "overbooked". In other words, they gave my room to someone without a reservation, no help to find another place so I'm forced to drive another 3 hours to get home. Lesson learned on my end. Never try to stay here qgain
Thank you so much for posting a review of our property. I'm so pleased to hear that you enjoyed your stay. Thank you again for sharing your comments with us. We look forward to hosting you again in the future.
Thank you so much for posting a review of our property. I'm so pleased to hear that you enjoyed your stay. Thank you again for sharing your comments with us. We look forward to hosting you again in the future.
Very clean however my shoes were stolen out of my room
Thank you for taking the time to write a review of your stay. I am sorry to hear that you experienced an issue with you stay. I really appreciate you bringing this to our attention and if we can assist you please contact the property to resolve this for you. We do hope you will choose to stay with us again so we can have the opportunity to provide you with a better experience.
It was a great 4 night stay! The staff was awesome, they were friendly and accommodating to the fullest! We will stay there again and recommend this place to anyone wanting to stay in the Murfreesboro area. My son lives in Murfreesboro, so it feels nice to know I will always have a go to hotel when I want to visit! Thank you WoodSpring Suites for the great stay!!
It is so rewarding to read that you had a wonderful stay with us. Thank you for your comments. I am glad to read that you were pleased with our staff. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area.
Turned back the covers and there was bugs in the bed! We left!
The staff and I read your comments about your stay with us. The pest issue you described is unacceptable, and I sincerely apologize for your experience. To prevent this from happening again, my team has contacted our pest control company to resolve the issue you encountered. I am grateful for the feedback you provided so we are able to continually improve our hotel. We hope that you will give us the opportunity to provide you with a better experience the next time you're in the area.
Thank you for taking the time to write a review of your stay. I am sorry to hear that you did not enjoy your stay. I really appreciate you bringing this to our attention. We do hope you will choose to stay with us again so we can have the opportunity to provide you with a better experience.