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Apart-hotel

InTown Suites Extended Stay Murfreesboro TN - MTSU

Propiedad de 2.0 estrellas

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Galería de fotos de InTown Suites Extended Stay Murfreesboro TN - MTSU

Una habitación de hotel con una cama, un escritorio, un televisor, un sofá y una mesa de comedor con un plato y cubiertos.
Televisión de pantalla plana de 49 pulgadas con canales vía satélite
Refrigerador, microondas, parrilla de estufa y congelador
Refrigerador, microondas, parrilla de estufa y congelador
Wifi gratis y ropa de cama

Opiniones

6.2 de 10,

Servicios principales

  • Cocina
  • Estacionamiento incluido
  • Wifi gratuito
  • Aire acondicionado
  • Lavandería

Explora la zona

Ver en el mapa
1345 Old Fort Pkwy, Murfreesboro, TN, 37129
  • Place, Centro comercial Stones River
    ‪14 min a pie‬
  • Place, Parque de ocio Go USA Fun Park
    ‪3 min en auto‬
  • Place, Centro de ocio familiar Strike and Spare de Murfreesboro
    ‪3 min en auto‬
  • Airport, Nashville, TN (BNA-A. Internacional de Nashville)
    ‪34 min en auto‬

Opciones de habitación

Abrir todas las fotos de Estudio Premium, 1 cama Queen size

Wifi gratis y ropa de cama

Estudio Premium, 1 cama Queen size

  • 1 habitación
  • 2 personas
  • 1 cama Queen
  • Wifi gratuito

Abrir todas las fotos de Estudio Premium, 2 camas matrimoniales

Wifi gratis y ropa de cama

Estudio Premium, 2 camas matrimoniales

  • 1 habitación
  • 4 personas
  • 2 camas matrimoniales
  • Wifi gratuito

Abrir todas las fotos de Estudio Premium, 1 cama Queen size, tina para personas con discapacidad

Wifi gratis y ropa de cama

Estudio Premium, 1 cama Queen size, tina para personas con discapacidad

  • 1 habitación
  • 2 personas
  • 1 cama Queen
  • Wifi gratuito

Abrir todas las fotos de Departamento Premium, 1 cama King size y sofá cama, tina para personas con discapacidad

Wifi gratis y ropa de cama

Departamento Premium, 1 cama King size y sofá cama, tina para personas con discapacidad

  • 1 habitación
  • 2 personas
  • 1 cama King y 1 sofá cama individual
  • Wifi gratuito

Abrir todas las fotos de Departamento Premium, 1 cama King size y sofá cama

Wifi gratis y ropa de cama

Departamento Premium, 1 cama King size y sofá cama

  • 1 habitación
  • 4 personas
  • 1 cama King y 1 sofá cama individual
  • Wifi gratuito

Abrir todas las fotos de Estudio Premium, 1 cama Queen size y sofá cama

Wifi gratis y ropa de cama

Estudio Premium, 1 cama Queen size y sofá cama

  • 1 habitación
  • 2 personas
  • 1 cama Queen y 1 sofá cama individual
  • Wifi gratuito

Abrir todas las fotos de Estudio Premium, varias camas

Wifi gratis y ropa de cama

Estudio Premium, varias camas

  • 1 habitación
  • 5 personas
  • 2 camas matrimoniales y 1 sofá cama individual
  • Wifi gratuito

Abrir todas las fotos de Estudio superior, 1 cama Queen size

Wifi gratis y ropa de cama

Estudio superior, 1 cama Queen size

  • 1 habitación
  • 2 personas
  • 1 cama Queen
  • Wifi gratuito

Abrir todas las fotos de Estudio superior, 1 cama Queen size, tina para personas con discapacidad

Wifi gratis y ropa de cama

Estudio superior, 1 cama Queen size, tina para personas con discapacidad

  • 1 habitación
  • 2 personas
  • 1 cama Queen
  • Wifi gratuito

Abrir todas las fotos de Estudio superior, 2 camas matrimoniales

Wifi gratis y ropa de cama

Estudio superior, 2 camas matrimoniales

  • 1 habitación
  • 4 personas
  • 2 camas matrimoniales
  • Wifi gratuito

Abrir todas las fotos de Estudio superior, 1 cama King size

Wifi gratis y ropa de cama

Estudio superior, 1 cama King size

  • 1 habitación
  • 3 personas
  • 1 cama King
  • Wifi gratuito

Abrir todas las fotos de Estudio estándar, 1 cama Queen size

Wifi gratis y ropa de cama

Estudio estándar, 1 cama Queen size

  • 1 habitación
  • 2 personas
  • 1 cama Queen
  • Wifi gratuito

Abrir todas las fotos de Estudio Grand, 1 cama Queen size y sofá cama

Wifi gratis y ropa de cama

Estudio Grand, 1 cama Queen size y sofá cama

  • 1 habitación
  • 3 personas
  • 1 cama Queen y 1 sofá cama individual
  • Wifi gratuito

Abrir todas las fotos de Habitación Grand

Wifi gratis y ropa de cama

Habitación Grand

  • 1 habitación
  • 7 personas
  • 2 camas King y 1 sofá cama individual o 1 cama Queen y 1 sofá cama individual
  • Wifi gratuito

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  • Tina de hidromasaje
  • Acepta mascotas
  • Estacionamiento incluido
8.6 de 10, Excelente, 1,005 opiniones
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El precio actual es de $114
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Información de la zona

Murfreesboro

A pocos minutos a pie de Centro comercial Stones River y a unos 2 kilómetros de Fortaleza Rosecrans se encuentra InTown Suites Extended Stay Murfreesboro TN - MTSU. Las 136 habitaciones de este apart-hotel están equipadas con una cocina, un área de comedor y un refrigerador.
Ver más apart-hoteles en NashvilleSe abrirá en una nueva ventana

Qué hay cerca

  • Fortaleza Rosecrans - A 11 min a pie - 1.0 km
  • Centro comercial Stones River - A 14 min a pie - 1.2 km
  • Cannonsburgh Village - A 3 min en auto - 2.1 km
  • Parque de ocio Go USA Fun Park - A 3 min en auto - 2.4 km
  • Centro de ocio familiar Strike and Spare de Murfreesboro - A 3 min en auto - 2.8 km

Medios de transporte

  • Aeropuerto Internacional de Nashville (BNA) - 34 min en auto

Restaurantes

  • ‪Chick-fil-A - ‬A 2 min en auto
  • ‪Farmers Family Restaurant - ‬A 19 min a pie
  • ‪Tailgate Brewery Murfreesboro - ‬A 7 min a pie
  • ‪Sam's Sports Grill - ‬A 11 min a pie
  • ‪Steak 'n Shake - ‬A 3 min en auto

Información de la propiedad

InTown Suites Extended Stay Murfreesboro TN - MTSU

En InTown Suites Extended Stay Murfreesboro TN - MTSU dispondrás de diversas amenidades e instalaciones, como lavandería. Para los que viajan en auto, hay estacionamiento gratis. En este apart-hotel no se permite fumar en la propiedad disfrutarás también de máquina expendedora.

Propiedades similares

Lobby
Ramada by Wyndham Murfreesboro
Murfreesboro
  • Alberca
  • Desayuno incluido
  • Acepta mascotas
  • Estacionamiento incluido
6.8 de 10, 1,006 opiniones
$59 por noche
El precio actual es de $71
12 ago. - 13 ago.
Total con impuestos y cargos
Ramada by Wyndham Murfreesboro

Servicios de la propiedad

Internet

  • Disponible en el departamento: wifi gratis

Estacionamiento y transporte

  • Estacionamiento gratis en la propiedad
  • Estacionamiento limitado en la propiedad
  • Estacionamiento con acceso para silla de ruedas disponible

Cocina

  • Congelador
  • Microondas
  • Parrilla de estufa
  • Refrigerador

Comidas

  • Mesas

Habitaciones

  • Se proporcionan sábanas

Baño

  • 1 baño privado
  • Jabón
  • Papel de baño
  • Se ofrecen toallas
  • Tina con regadera

Áreas comunes para sentarse

  • Área de comedor independiente
  • Mesa

Entretenimiento

  • TV de pantalla plana de 49 pulgadas con canales satelitales premium

Lavandería

  • Lavandería

Aire acondicionado y calefacción

  • Aire acondicionado
  • Calefacción

Mascotas

  • No se aceptan mascotas

Facilidades de acceso

  • Si tienes necesidades de acceso especial, comunícate con la propiedad utilizando los datos que figuran en la confirmación de la reservación.
  • Acceso para silla de ruedas (puede tener limitaciones)
  • Estacionamiento con acceso para silla de ruedas
  • Lugar de estacionamiento para personas con discapacidad
  • Sin elevador
  • No se permite fumar en la propiedad

Servicios e instalaciones

  • Llamadas de larga distancia gratuitas
  • Llamadas locales gratuitas
  • Máquina expendedora
  • Servicio de limpieza semanal
  • Teléfono

Actividades

  • Golf en los alrededores

Características de seguridad

  • Detector de monóxido de carbono (el anfitrión indicó que la propiedad cuenta con un detector de monóxido de carbono)
  • Detector de humo (el anfitrión indicó que la propiedad cuenta con un detector de humo)
  • Extintor de incendios

Descripción general

  • 1 edificio
  • 136 unidades
  • 3 pisos

Políticas

Check-in

Inicio de check-in: 11:00. Fin de check-in 18:00
Edad mínima para hacer el check-in: 21 años

Check-out

Check-out antes de las 11:00

Instrucciones especiales de check-in

La recepción está abierta de lunes a sábado (de 11:00 a 18:00).
Los huéspedes pueden acceder al hospedaje a través de una entrada privada.
No es posible hacer el check-in fuera del horario indicado en esta propiedad.
Si tienes preguntas, comunícate con la propiedad. Los datos de contacto aparecen en la confirmación de tu reservación.
La información proporcionada por la propiedad podría estar traducida con herramientas de traducción automática.

Formas de acceso

Personal de recepción y entrada privada

Formas de pago

Información importante

Información importante

Podría aplicarse un cargo por persona extra, que varía según la política de la propiedad
Es posible que debas presentar una identificación oficial con fotografía y una tarjeta de crédito, una tarjeta de débito o hacer un depósito en efectivo en el check-in para cubrir cualquier gasto imprevisto
Las solicitudes especiales no se pueden garantizar. Están sujetas a disponibilidad al momento del check-in y pueden tener un costo extra
El nombre en la tarjeta de crédito proporcionada en el check-in para imprevistos debe coincidir con el nombre del contacto principal que aparece en la reservación de la habitación
Esta propiedad acepta tarjetas de crédito. No se acepta efectivo
El anfitrión indicó que hay un detector de monóxido de carbono en la propiedad
El anfitrión indicó que hay un detector de humo en la propiedad
El equipamiento de seguridad de esta propiedad incluye extintor de incendios

Otros nombres de la propiedad

InTown Suites Extended Stay Murfreesboro TN Old Fort Pkwy
InTown Suites Extended Stay Murfreesboro TN - MTSU Apartotel
InTown Suites Extended Stay Murfreesboro TN - MTSU Murfreesboro

Preguntas frecuentes

Are free cancellation options available at InTown Suites Extended Stay Murfreesboro TN - MTSU?

InTown Suites Extended Stay Murfreesboro TN - MTSU provides free cancellation on select room rates. For specific requirements, take a look at the cancellation policy on Orbitz.

What's there to do near InTown Suites Extended Stay Murfreesboro TN - MTSU?

This aparthotel is located in Murfreesboro, a short 12-minute walk from Stones River Mall and also 16 minutes on foot from Fortress Rosecrans. You'll also find Go USA Fun Park and The Avenue Murfreesboro within a short drive.

Will I be able to park at InTown Suites Extended Stay Murfreesboro TN - MTSU?

Yes, self parking is offered for free at the aparthotel. Wheelchair-accessible parking is also available for guests.

Does InTown Suites Extended Stay Murfreesboro TN - MTSU have a casino at the property?

No, InTown Suites Extended Stay Murfreesboro TN - MTSU doesn't have a casino.

Will I find an indoor pool at InTown Suites Extended Stay Murfreesboro TN - MTSU?

No, there is no indoor pool at this aparthotel.

What will couples enjoy most about a stay at InTown Suites Extended Stay Murfreesboro TN - MTSU?

Couples will appreciate amenities at this aparthotel, including a kitchen in each apartment plus a courtyard view and free WiFi in some.

Are there hot tubs at InTown Suites Extended Stay Murfreesboro TN - MTSU?

No, there isn't a spa tub at this aparthotel.

Does InTown Suites Extended Stay Murfreesboro TN - MTSU have a restaurant with a breakfast menu?

No, InTown Suites Extended Stay Murfreesboro TN - MTSU doesn't have a restaurant that serves breakfast.

Will InTown Suites Extended Stay Murfreesboro TN - MTSU allow pets to stay for free?

No, pets aren't allowed at InTown Suites Extended Stay Murfreesboro TN - MTSU.

Are there connecting rooms at InTown Suites Extended Stay Murfreesboro TN - MTSU?

No, there aren't connecting guestrooms at this aparthotel.

What is the closest airport to InTown Suites Extended Stay Murfreesboro TN - MTSU?

The closest major airport to InTown Suites Extended Stay Murfreesboro TN - MTSU is Smyrna, TN (MQY), which is 17.5 mi away (21 minutes by car). Another top airport is Nashville International Airport (BNA), which is around 24.4 mi away.

Can I book a room with a balcony at InTown Suites Extended Stay Murfreesboro TN - MTSU?

No, there aren't any apartments at InTown Suites Extended Stay Murfreesboro TN - MTSU that offer a balcony.

Opiniones de InTown Suites Extended Stay Murfreesboro TN - MTSU

Opiniones

6.2
Puntuación de 10, es decir, Excelente. Basada en 97 de 509 opiniones
Puntuación de 8, es decir, Bueno. Basada en 116 de 509 opiniones
Puntuación de 6, es decir, Aceptable. Basada en 103 de 509 opiniones
Puntuación de 4, es decir, Malo. Basada en 80 de 509 opiniones
Puntuación de 2, es decir, Terrible. Basada en 113 de 509 opiniones

6.4/10

Limpieza

6.8/10

Servicio y personal

4.0/10

Servicios

5.8/10

Condiciones de la propiedad

Opiniones

Opinión verificada

2/10 Terrible

Karen

Le gustó: Comunicación
No le gustó: Limpieza y comodidad de las habitaciones
Reserved a room and went to hotel. Walked into weed haze. The front desk associate Tamika I think, was very nice. Ride up there and the room were gross… noped out real quick
Se hospedó 7 noches en marzo de 2025
Opinión verificada

2/10 Terrible

BOJUN

No le gustó: Condiciones de la propiedad y comunicación
No check in after 7:00pm is absurd…. No body wash, shampoo in bathroom, no hair dryers… is this for homeless to live?
Se hospedó 11 noches en noviembre de 2025
Opinión verificada

2/10 Terrible

Shannon

No le gustó: Limpieza, servicios, comunicación
Staff is rude and unprofessional
Se hospedó 7 noches en septiembre de 2025
Opinión verificada

2/10 Terrible

Sandra

No le gustó: Servicios y comunicación
Room was fine. Keycard was constantly needing updated. No staff before 11am or after 7pm. Pipe burst in building and everyone was sent to the local SHELTER. Paid for a week but only received 2 days of our money back even though we paid for 7 and cancelled the reservation. GRIMEY
Se hospedó 24 noches en diciembre de 2025
Opinión verificada

10/10 Excelente

Cliente verificado

Le gustó: Limpieza y servicios
We didn't know Sunday was closed because Expedia did not tell us. We arrived late and didn't know how to enter. After spending the night in another hotel, we asked In Town Suites to refund our first night. They did so with ease. They were very helpful, friendly and accommodating. There are not cooking utensils, plates, silverware or dish soap, but there are towels and toilet paper for the first week.
Se hospedó 7 noches en enero de 2019
Opinión verificada

2/10 Terrible

Cliente verificado

No le gustó: Limpieza, servicios, condiciones de la propiedad
Nothing when I walked in thought I was at the wrong address the place looked like a crack house! The front desk office was closed for lunch and had a rolling steel door! The room was small with a metal frame thin wire from mattress bed, so uncomfortable. Small refrigerator, 2 burner stove on a timer and rusty microwave! The room had a foul odour and dirt socks in the closet and behind the chair from the previous client! When you looked down the hall felt like you were in “The Shining “ pass this one up!!
Se hospedó 7 noches en diciembre de 2018
Opinión verificada

6/10 Aceptable

Loretta

Le gustó: Limpieza, servicio y personal, comodidad de las habitaciones

Prefer Hotels over extend stay hotels

Not use to a hotel that doesn't open the office until 10 am and closes at 7 pm, they always took care of things but its a hassle and the security guard did not always like it. The check in was a problem because hotels.com messed up on the booking but took care of the problems more than I expected and very well. I don't like hotels that do not give you the basics which is why I like hotels vs extend stay hotels, I like the personal service of hotels, daily maid service, the little soaps that keep me from having to purchase any. I like the service of hotels, extend stay hotels do not provide services or are very limited.
Se hospedó 8 noches en noviembre de 2018
Opinión verificada

4/10 Mala

Myielle

No le gustó: Limpieza y condiciones de la propiedad
This hotel is horrible. The water was shut off due to repairs and it took over three days to correct and the hotel never made accommodation for the guest. They did however kept lying about the time it would take to fix. The toilet kept backing up from the water being shut off so you can image the level of nastiness. I would never recommend this hotel ever. I wanted a discount for the trouble and was refused.
Se hospedó 7 noches en septiembre de 2018
Opinión verificada

4/10 Mala

Sue

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
This place said it had a continental breakfast! A coffee pot, Hair dryer, kitchen. It didn't have a coffee pot. We had to run to Dunkin Donuts every morning for coffee. There wasn't any breakfast. No Utensils in the kitchen . No plates or silverware. We were given 2 wash cloths for the 5 nights, and 2 towels each.for the 5 nights. We went out, and bought utenstils, towels, and dishes.
Se hospedó 5 noches en junio de 2018
Opinión verificada

2/10 Terrible

Robby

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
No le gustó: Comodidad de las habitaciones
This place is REALLY seedy.
Se hospedó 2 noches en junio de 2018
Opinión verificada

4/10 Mala

Cliente verificado

No le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones

My Goodness and you pay to stay here

The police were in and out, had a false fire alarm almost midnight, the smell of old musk in the room, the couch smells of vomit, the carpet needs cleaning..
Se hospedó 14 noches en junio de 2018
Opinión verificada

2/10 Terrible

Cliente verificado

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
First off, I thought I was booking the DoubleTree and it was an extended stay. Then when we checked in, they could not make keys and we were told someone would have to take us to our room. We decided to go eat first and then came back and had to call the night mgr on duty to get to our room. The entire place smelled of smoke. I will NEVER use expedia again. I was not planning on doing so in the first place but I booked thru my employee perks and that is where it directed me. I have copied of the picture of the DoubleTree but with the address of In Towne Suites, pretty confusing.
Se hospedó 1 noche en junio de 2018
Opinión verificada

2/10 Terrible

Ashley

No le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Found hair that wasn’t ours in the beds when we got there....trash under the beds...tv didn’t work properly( only one channel worked) and there was no one to call about it after hours....also the walls are very thin!! Heard everything going on next door to us!!!! Not to mention the door wouldn’t lock properly from the outside!! I would NEVER stay here again!!
Se hospedó 2 noches en mayo de 2018
Opinión verificada

2/10 Terrible

Sgb

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones

Nasty Intown Suites

This was the nasty hotel I ever stayed in. There were doritos bags and cigarette butts under the bed. I got up the very next morning and a spider was in the tub. There pubic hair in the towels, and shower curtain, I was afraid to use, so I went to Walmart and purchase bath towels, face towels. I reserved the rom thru Expedian for Doubletree, and they the hotel was for InTown Suites, this was a classic Bait and Switch situation, my confirmation was for Doubletree not InTown Suites...the address is for InTown Suites but pictures show Doubletree...I am going to go to extreme to get my money back.
Se hospedó 1 noche en mayo de 2018
Opinión verificada

4/10 Mala

Cliente verificado

No le gustó: Limpieza y condiciones de la propiedad
For starters, there is NO one at the desk. Two, there is garbage is the parking lot that for some reason people leave and sometimes gets picked up and other times does not. Three, it took me some one hour to check in! I had to call Expedia twice. Dont understand to this day why they did NOT have the information. Four, the room had torn furniture that could have been repaired and fixed. Five, the parking lot is neglected. It NEEDS to be repaved! Finally, this is NOT a first class operation and thus they NEED to come down on their prices when you quantify the above problems.
Se hospedó 15 noches en abril de 2018
Opinión verificada

8/10 Buena

joey

Le gustó: Limpieza y condiciones de la propiedad

Nice for us

Affordable and comfortable. Overall me and my husband we're satisfied with this property
Se hospedó 7 noches en abril de 2018
Opinión verificada

6/10 Aceptable

Cliente verificado

Le gustó: Servicio y personal
The room itself was clean, but there is only maid service once a week. The only time someone is at the front desk is from 10-7, and no one there on Sunday. We were not there much but it was hard to get clean towels since we would leave early in the morning and be back later in the evening.
Se hospedó 4 noches en abril de 2018
Opinión verificada

2/10 Terrible

Lachanda

No le gustó: Servicio y personal, condiciones de la propiedad, comodidad de las habitaciones

Bad

I didn't like my stay and they don't refund people money when they don't stay the full reservation that's not right
Opinión verificada

2/10 Terrible

Axel

No le gustó: Condiciones de la propiedad y comodidad de las habitaciones

Police are quick!

The elevator buttons have been burned with lighters so as to be blackened and unreadable. People found the need to spit things on the walls in the elevator. I stayed form Friday April 6th until Monday the 9th. The police were there on Saturday and Sunday night. The Sunday night police action involved 3 cruisers and some a foot race that the police lost. The mattresses are wrapped in plastic so they make horrible noise every time you move in your sleep. The entire place smelled of cigarettes the minute you walked in the front doors. I was literally so amazed I made myself stay and not go book another room elsewhere. Do yourself a favor and spend the extra 20+ a night and go somewhere else. Lesson learned!!
Se hospedó 3 noches en abril de 2018
Opinión verificada

8/10 Buena

Mary

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad

Worked for us

No frills but clean and for the price it was good. Wished the bed was more comfortable though.
Opinión verificada

4/10 Mala

Cliente verificado

Le gustó: Servicio y personal
No le gustó: Limpieza y condiciones de la propiedad

In Murfreesboro, Tn

The staff was great, friendly and helpful. I had accidently reserved a smoking room. The third floor constantly strongly smelled like an old dirty ashtray and body odor. The elevator was questionable.... the laundry room is nice. The first floor didn't stink. The owners should really appreciate their staff because they made my stay better. The owners should invest money in upkeep of this place because they could have a really nice place there. It is in a great location, close to a park, shopping and restaurants.
Se hospedó 14 noches en marzo de 2018
Opinión verificada

6/10 Aceptable

Mark

Le gustó: Servicio y personal
No le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones

Scary Hotel

We'll not be back. We had friends arrive late to find the front desk had closed as of 7 PM with no notice on their reservation whatsoever. The staff were in the building and kind enough to assist but said their reservation was for the 16th and not the 17th. My friend showed them his confirmation in email and they got them their room. Their room was nice, two double beds, sofa, decor. Our reservation for a Studio, 1 Queen Bed, Non Smoking. ended up being a double bed in a room that looked like it was gutted. A mattress on a metal frame with legs, two night stands, bare white walls, tilted refrigerator, sliver of wrapped soap and a half-used roll of toilet paper. We joked we got the room after the crime scene investigators finished. Downgraded at the check-in without so much as an apology or an offer of some sort of compensation. We were in non-smoking room 314. To get to 314 we had to walk down a hallway that smelled like an old ashtray. The elevator was filthy and of questionable operational safety. At least it was close to a major road if a hasty escape was required. Road? More like a pock-marked side street. We passed the "hotel" twice before we found the unmarked side street that led to the front door. When were were searching hotels this came up as part of DoubleTree. Now it comes up as Crestwood. The online photos are beautiful. The reality was a horror. Never again.
Se hospedó 1 noche en marzo de 2018
Opinión verificada

2/10 Terrible

Luna

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones

No check-in allowed after office hrs & NO Refund!!

Do NOT bother booking with this hotel if you are unable to check-in during regular office hours! They would not make accommodations for me to check in after hours, and they would NOT refund $$ when I tried to cancel the booking after the 'free cancellation' period. Hotels.com information had the following in the fine print: "Important notices: The front desk is open during the following times: Monday - Saturday: 10 AM - 7 PM Sunday - Sunday: 3 PM - 8 PM If you are planning to arrive after 6 PM please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact this property in advance for check-in instructions and key retrieval information. For more details, please contact the property using the information on the reservation confirmation received after booking." However, when I tried to contact InTown Suites during office hours for instructions on how to check-in after hours, they said I could not, and that I should try to contact the booking site to see if they would refund the price for the reservation. I called hotels.com re: the issue, and they just contacted InTown Suites, who refused to cancel or refund the reservation. I am *very* unhappy with the customer service from both hotels.com and InTown Suites, as I had to pay for a room that I never stayed in because of InTown Suites refusal to accommodate a late check-in. Don't waste your time or $$ with this place!!
Se hospedó 1 noche en marzo de 2018
Opinión verificada

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones

Nice

Loved the fact that I could cook in the room. Room is nice and spacious. Only thing is you gotta have your own dishes
Se hospedó 2 noches en marzo de 2018
Opinión verificada

6/10 Aceptable

Cliente verificado

Le gustó: Servicio y personal
There were ladybugs n room the whole week and didnt know where they were coming from and couple spiders
Se hospedó 11 noches en febrero de 2018

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