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Hotel New Otani Makuhari

4.0 star property
Boardwalk/promenade hotel with 5 restaurants and full-service spa

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Photo gallery for Hotel New Otani Makuhari

Indoor pool, outdoor pool
Exterior
Premium bedding, down comforters, in-room safe, desk
Premium bedding, down comforters, in-room safe, desk
Aerial view
Reviews
9.0

Wonderful

Popular amenities

  • Hot TubHot TubHot Tub
  • PoolPoolPool
  • Breakfast available
  • SpaSpaSpa
  • Parking includedParking includedParking included
  • RestaurantRestaurantRestaurant

Check out the area

Map
2-120-3 Hibino, Mihama-ku, Chiba, Chiba-ken, 261-0021
  • Popular LocationMitsui Outlet Park Makuhari1 min walk
  • Popular LocationMakuhari Messe14 min walk
  • Popular LocationMakuhari Beach20 min walk
  • AirportTokyo (NRT-Narita Intl.)33 min drive

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Room options

View all photos for Standard Double Room, Non Smoking

Premium bedding, down comforters, in-room safe, desk

Standard Double Room, Non Smoking

  • 279 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Twin Room, Non Smoking

Premium bedding, down comforters, in-room safe, desk

Standard Twin Room, Non Smoking

  • 279 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Moderate Double Non Smoking

Premium bedding, down comforters, in-room safe, desk

Moderate Double Non Smoking

  • 387 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Twin Room, Smoking

Premium bedding, down comforters, in-room safe, desk

Standard Twin Room, Smoking

  • 279 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Twin Room, Non Smoking

Premium bedding, down comforters, in-room safe, desk

Superior Twin Room, Non Smoking

  • 430 sq ft
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Moderate Triple Non Smoking

Premium bedding, down comforters, in-room safe, desk

Moderate Triple Non Smoking

  • 387 sq ft
  • Sleeps 3
  • 3 Twin Beds

View all photos for Moderate Twin Room, Smoking

Premium bedding, down comforters, in-room safe, desk

Moderate Twin Room, Smoking

  • 387 sq ft
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Superior Double Room, Non Smoking

Premium bedding, down comforters, in-room safe, desk

Superior Double Room, Non Smoking

  • 430 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Twin Room, Non Smoking, Corner

Premium bedding, down comforters, in-room safe, desk

Superior Twin Room, Non Smoking, Corner

  • 548 sq ft
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Superior Double Room, Non Smoking, Corner

Premium bedding, down comforters, in-room safe, desk

Superior Double Room, Non Smoking, Corner

  • 548 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Triple Room, Non Smoking, Corner

Premium bedding, down comforters, in-room safe, desk

Superior Triple Room, Non Smoking, Corner

  • 548 sq ft
  • Sleeps 3
  • 3 Twin Beds

View all photos for Junior Suite Twin Room, Non Smoking, Ocean View

Premium bedding, down comforters, in-room safe, desk

Junior Suite Twin Room, Non Smoking, Ocean View

  • 688 sq ft
  • Ocean view
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Junior Suite Double Room, Non Smoking, Ocean View

Junior Suite Double Room, Non Smoking, Ocean View | Premium bedding, down comforters, in-room safe, desk

Junior Suite Double Room, Non Smoking, Ocean View

  • 688 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Moderate Twin Room, Non Smoking

Premium bedding, down comforters, in-room safe, desk

Moderate Twin Room, Non Smoking

  • 387 sq ft
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Ocean Suite Twin

Living area | LED TV

Ocean Suite Twin

  • Sleeps 3
  • 2 Double Beds

View all photos for Bay Suite Twin

View from property

Bay Suite Twin

  • Sleeps 3
  • 2 Double Beds

Superior Double Room-Smoking

  • Sleeps 2
  • 1 King Bed

Moderate Triple Room-Non-Smoking

  • Sleeps 3
  • 3 Twin Beds

Moderate Twin Room-Smoking

  • Sleeps 2
  • 2 Double Beds

Superior Twin Room-Smoking

  • Sleeps 2
  • 2 Double Beds

View all photos for Superior Corner Quadruple Room Non-smoking

Premium bedding, down comforters, in-room safe, desk

Superior Corner Quadruple Room Non-smoking

  • Sleeps 4
  • 2 Double Beds and 2 Twin Beds

View all photos for Standard Twin or Double Room Smoking

Premium bedding, down comforters, in-room safe, desk

Standard Twin or Double Room Smoking

  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Balcony Suite Twin

Interior

Balcony Suite Twin

  • Sleeps 2
  • 2 Double Beds

View all photos for Standard Triple Room-Smoking

Premium bedding, down comforters, in-room safe, desk

Standard Triple Room-Smoking

  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Connecting Room-Non-Smoking

Premium bedding, down comforters, in-room safe, desk

Connecting Room-Non-Smoking

  • Sleeps 4
  • 4 Twin Beds

Junior Suite Twin-Non Smoking

  • Sleeps 3
  • 2 Double Beds

View all photos for Standard Double Room-Non-Smoking

Premium bedding, down comforters, in-room safe, desk

Standard Double Room-Non-Smoking

  • Sleeps 2
  • 1 King Bed

Standard Twin Room -Smoking

  • Sleeps 2
  • 2 Twin Beds

Standard Double Room-Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Superior Corner Double Room

Premium bedding, down comforters, in-room safe, desk

Superior Corner Double Room

  • Sleeps 2
  • 1 King Bed

Superior Double Room-Non-Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Superior Corner Twin Room-Smoking

Premium bedding, down comforters, in-room safe, desk

Superior Corner Twin Room-Smoking

  • Sleeps 2
  • 2 Double Beds

View all photos for Junior Suite Double-Smoking

Premium bedding, down comforters, in-room safe, desk

Junior Suite Double-Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Superior Corner Twin Room-Non-Smoking

Premium bedding, down comforters, in-room safe, desk

Superior Corner Twin Room-Non-Smoking

  • Sleeps 2
  • 2 Double Beds

View all photos for Superior Twin Room-Non-Smoking

Premium bedding, down comforters, in-room safe, desk

Superior Twin Room-Non-Smoking

  • Sleeps 2
  • 2 Double Beds

View all photos for Superior Corner Triple Room-Smoking

Premium bedding, down comforters, in-room safe, desk

Superior Corner Triple Room-Smoking

  • Sleeps 3
  • 2 Double Beds and 1 Twin Bed

Junior Suite Double-Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Moderate Triple Room-Smoking

Premium bedding, down comforters, in-room safe, desk

Moderate Triple Room-Smoking

  • Sleeps 3
  • 3 Twin Beds

View all photos for Moderate Double Room

Premium bedding, down comforters, in-room safe, desk

Moderate Double Room

  • Sleeps 2
  • 1 King Bed

Superior Corner Triple Room-Non-Smoking

  • Sleeps 3
  • 1 Twin Bed and 2 Double Beds

Moderate Twin Room-Non-Smoking

  • Sleeps 2
  • 2 Double Beds

Standard Twin Room-Non-Smoking

  • Sleeps 2
  • 2 Twin Beds

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About the neighborhood

Chiba

Located in Mihama, Hotel New Otani Makuhari is adjacent to Mitsui Outlet Park Makuhari and within a 10-minute walk of other popular attractions like Makuharikaihin Prefectural Park. This 418-room hotel has 5 restaurants along with conveniences like a full-service spa and an outdoor pool.

What's nearby

  • Mitsui Outlet Park Makuhari - 1 min walk
  • Makuhari Messe - 14 min walk
  • AeonMall Makuhari New City - 15 min walk
  • ZOZO Marine Stadium - 16 min walk
  • Makuhari Beach - 20 min walk

Getting around

  • Makuharitoyosuna Station - 3 min drive
  • Narashino Kaihin-Makuhari Station - 14 min walk
  • The nearest major airports are:<br />Haneda Airport (HND): 43-min drive, 26 mi/41.8 km<br /> Narita Intl. Airport (NRT): 33-min drive, 25 mi/40.3 km<br /> <p>The preferred airport is Narita Intl. Airport (NRT). </p>

Restaurants

  • 吉野家 - 6 min walk
  • パティスリー SATSUKI - 4 min walk
  • さくら水産 - 4 min walk
  • サンマルクカフェ プレナ幕張店 - 4 min walk
  • 和味庵 - 3 min walk

About this property

Hotel New Otani Makuhari

Boardwalk/promenade hotel with 5 restaurants and full-service spa
Guests of Hotel New Otani Makuhari enjoy a full-service spa, an indoor pool, and an outdoor pool. There's free parking and a free theme park shuttle. The front desk has multilingual staff on hand 24/7 to help with securing valuables, tours or tickets, and dry cleaning/laundry. Other amenities at this spa hotel include a gym, a sauna, and free WiFi in public areas.
LED TVs come with digital channels, and guests can stay connected with free WiFi and wired Internet. Beds are dressed in premium bedding and down comforters, and bathrooms offer hair dryers and free toiletries. Refrigerators, electric kettles, and safes are other standard amenities.
An outdoor tennis court, an indoor tennis court, and a health club are featured at the hotel. An indoor pool, an outdoor pool, and a spa tub are on site. Other recreational amenities include a sauna and a fitness center.

Guests under 18 years old are not allowed in the swimming pool, health club, or fitness facility.

Guests can indulge in a pampering treatment at the hotel's full-service spa, クラブ＆クラブ. Services include facials and body treatments. The spa is open select days.

Languages

Chinese (Mandarin), English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free theme park shuttle
  • Free self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available for a fee: JPY 5,000 for adults and JPY 3,000 for children
  • 2 bars/lounges
  • 2 coffee shops/cafes
  • 5 restaurants
  • A poolside bar

Restaurants on site

  • Isshin
  • Keyaki
  • SATSUKI
  • Senbazuru
  • Taikan En

Things to do

  • Full-service spa
  • Health club
  • Indoor pool
  • Indoor tennis court
  • Outdoor pool
  • Outdoor tennis court
  • Sauna
  • Shopping
  • Spa tub
  • Steam room

Family friendly

  • Free theme park shuttle
  • In-room refrigerator
  • Indoor pool
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Guidebooks
  • Hair salon
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Meeting rooms

Outdoors

  • Garden
  • On the boardwalk/promenade
  • Terrace

Full-service spa

  • Body treatments
  • Facials
  • Spa open select days

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 24 floors
  • Built in 1993
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels

Entertainment

  • LED TV with digital channels

Food and drink

  • Electric kettle
  • Limited room service
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Please note: The Breakfast Included rate plan includes breakfast for guests age 4 and older. Additional fees apply to children 0-3 years old for breakfast.
Some room names indicate varying check-in and check-out times, which override posted check-in and check-out hours.
Guests must be at least 20 years of age to stay in a smoking room.

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately JPY 5000 for adults and JPY 3000 for children
  • Facilities fee: JPY 5500 per person and includes use of: sauna; spa tub; swimming pool; fitness facilities

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: noon
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 

Additional information about polices, regulations, and more:

  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • No cribs or infant beds are available.

Property is also known as

Hotel Makuhari
Hotel New Otani Makuhari
Hotel Otani Makuhari
Makuhari Hotel
Makuhari New Otani
Makuhari New Otani Hotel
New Otani Hotel Makuhari
New Otani Makuhari
New Otani Makuhari Hotel
Otani Makuhari
New Otani Makuhari Chiba
Hotel New Otani Makuhari Hotel
Hotel New Otani Makuhari Chiba
Hotel New Otani Makuhari Hotel Chiba

Frequently asked questions

Is a free cancellation option available at Hotel New Otani Makuhari?

Hotel New Otani Makuhari offers free cancellation on certain room rates. For additional details, look at the cancellation policy on Orbitz.

How much does it cost to stay at Hotel New Otani Makuhari?

As of May 10, 2024, prices found for a 1-night stay for 2 adults at Hotel New Otani Makuhari on May 14, 2024 start from $116.49, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do close to Hotel New Otani Makuhari?

This hotel is situated in Mihama within a 10-minute walk of Mitsui Outlet Park Makuhari and Makuharikaihin Prefectural Park. You'll also find Tokyo Bay and ZOZO Marine Stadium within a short drive.

Will I be able to park at Hotel New Otani Makuhari?

Yes, self parking is offered for free at the hotel. Though parking is limited, accessible parking is also available.

Is a spa located at Hotel New Otani Makuhari?

クラブ＆クラブ is the hotel's spa and services include body treatments and facials. The spa is not open daily but only on select days.

Does Hotel New Otani Makuhari feature a casino on the premises?

No, Hotel New Otani Makuhari doesn't have a casino.

Will I find an indoor pool at Hotel New Otani Makuhari?

Yes, this hotel has an indoor pool as well as an outdoor pool and a spa tub.

What do couples enjoy most about Hotel New Otani Makuhari?

There are plenty of amenities for couples at this hotel, including an outdoor pool, a poolside bar, and an ocean-view restaurant.

Does Hotel New Otani Makuhari have a hot tub?

Yes, guests can enjoy a spa tub at this hotel.

Does Hotel New Otani Makuhari feature a restaurant that includes a breakfast menu?

Yes, Hotel New Otani Makuhari has 5 restaurants, and serves buffet breakfast each morning for a surcharge.

Will Hotel New Otani Makuhari allow pets to stay for free?

No, pets aren't allowed at Hotel New Otani Makuhari.

Does Hotel New Otani Makuhari have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

Where is the closest airport to Hotel New Otani Makuhari?

The closest major airport to Hotel New Otani Makuhari is Haneda Airport (HND), which is 26 mi away (43 minutes by car). Another top airport is Narita Intl. Airport (NRT), which is located 25 mi away (33-minute drive).

Are there rooms with balconies that I can book at Hotel New Otani Makuhari?

Yes, some guestrooms at this hotel offer a balcony where guests can enjoy ocean or city views.

Does Hotel New Otani Makuhari have a wedding venue?

If you plan to exchange vows during your trip, consider the wedding services available at Hotel New Otani Makuhari.

Hotel New Otani Makuhari Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 516 out of 895 reviews" "
Rating 8 - Good. 284 out of 895 reviews" "
Rating 6 - Okay. 67 out of 895 reviews" "
Rating 4 - Poor. 20 out of 895 reviews" "
Rating 2 - Terrible. 8 out of 895 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Lawrence

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024

8/10 Good

Jeffrey

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Connected to Makuhari Messe (exhibition center) and Kaihimmakuhari station by a covered walkway. Close to shopping areas like Mitsui Park Outlets and Aeon Mall. Unfortunately, no convenience stores inside and hotel is due for a renovation, feels really old.
Stayed 3 nights in Jan 2024

10/10 Excellent

Minh

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Piyada

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I am a first time traveler to Japan and Hotel New Otani was my first proper hotel that I have stayed longer than 24 hours besides The Royal Park at Haneda Airport which I had stayed only 6 hours after my flight from Bangkok….. I am impressed with the service, the attentiveness, caring, professionalism of the staffs and cleanliness of the hotel is top notch 🙏 I am definitely coming back next year! どうもありがとうございます
Stayed 2 nights in Dec 2023

10/10 Excellent

Luciano

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel. Best in class.
Stayed 3 nights in Nov 2023

10/10 Excellent

IL HO

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convinient location to acces Makuhari Messe .
Stayed 1 night in Sep 2023

10/10 Excellent

Brandon

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gym was amazing
Stayed 2 nights in Aug 2023

8/10 Good

Fong Yee

Liked: Cleanliness, staff & service, property conditions & facilities
We love the indoor tennis court and nearby seaside. It happened that morning has a favourable weather with breeze & no summer heat where I enjoyed a jog from the hotel to the seaside.
Stayed 2 nights in Jul 2023

10/10 Excellent

sue

Liked: Cleanliness, staff & service, property conditions & facilities
A classic hotel with amazing staffs. Rooms are quit and clean. Foods are fresh and delicious.
Stayed 1 night in Jun 2023

6/10 Okay

James

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gym hours are inconvenient
Overall, the hotel is a decent, if non-descript, option in Makuhari for attending/working an expo at the Makuhari Messe. The restaurants were good. However, the hours of the physical fitness facility, 12-8 pm and closed on Monday, are terribly inconvenient. If working the expo, and then going to dinner with co-workers (which happened almost every night of my stay), it is impossible to use the gym. The hotel needs to expand the gym hours to be at least 6am - 10pm every day.
Stayed 4 nights in Mar 2023