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Smart Hotel Napoli

4.0 star property

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Photo gallery for Smart Hotel Napoli

Exterior
Lobby lounge
Exterior
Bar (on property)
Junior Suite, 1 Double Bed, Jetted Tub | Premium bedding, down comforters, pillowtop beds, minibar

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Business services

Explore the area

View in a map
Stazione Marittima, Naples, Città Metropolitana di Napoli, 80133
  • Place, Molo Beverello Port
    ‪5 min walk‬
  • Place, Port of Naples
    ‪8 min walk‬
  • Place, Via Toledo
    ‪10 min walk‬
  • Airport, Naples (NAP-Naples Intl.)
    ‪7 min drive‬

Room options

View all photos for Deluxe Double Room

Deluxe Double Room | Premium bedding, down comforters, pillowtop beds, minibar

Deluxe Double Room

9.0 out of 10
Wonderful
(4 reviews)
  • Marina view
  • 237 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Camera Standard (Tripla)

Camera Standard (Tripla) | Premium bedding, down comforters, pillowtop beds, minibar

Camera Standard (Tripla)

9.2 out of 10
Wonderful
(7 reviews)
  • 258 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Standard Double Room, 1 Double or 2 Twin Beds, No Windows

View from room

Standard Double Room, 1 Double or 2 Twin Beds, No Windows

9.2 out of 10
Wonderful
(14 reviews)
  • 215 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Superior Double Room, Mezzanine

Premium bedding, down comforters, pillowtop beds, minibar

Superior Double Room, Mezzanine

9.2 out of 10
Wonderful
(10 reviews)
  • Marina view
  • 237 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Standard Quadruple Room

Standard Quadruple Room | Premium bedding, down comforters, pillowtop beds, minibar

Standard Quadruple Room

8.8 out of 10
Excellent
(13 reviews)
  • 248 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds OR 4 Twin Beds

View all photos for Junior Suite, 1 Double Bed, Jetted Tub

Junior Suite, 1 Double Bed, Jetted Tub | Premium bedding, down comforters, pillowtop beds, minibar

Junior Suite, 1 Double Bed, Jetted Tub

  • 484 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room, 1 Double Bed, No Windows

View from room

Standard Double Room, 1 Double Bed, No Windows

8.0 out of 10
Very good
(1 review)
  • 215 sq ft
  • Sleeps 1
  • 1 Double Bed

View all photos for Double Room, Patio, Ground Floor

Double Room, Patio, Ground Floor | Premium bedding, down comforters, pillowtop beds, minibar

Double Room, Patio, Ground Floor

8.8 out of 10
Excellent
(19 reviews)
  • Marina view
  • 226 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Room, 1 Double Bed, Jetted Tub

Room, 1 Double Bed, Jetted Tub | Private spa tub

Room, 1 Double Bed, Jetted Tub

10.0 out of 10
Exceptional
(1 review)
  • 215 sq ft
  • Sleeps 2
  • 1 Double Bed

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About the neighborhood

Naples

Located in Naples City Centre, Smart Hotel Napoli is within a 5-minute walk of Gulf of Naples and within 15 minutes of other popular attractions like Molo Beverello Port. This 63-room, 4-star inn has conveniences like free breakfast, a restaurant, and free in-room WiFi. It's connected to the convention center in central Naples, and also a short walk from Port of Naples and Via Toledo.
View more Inns in NaplesOpens in a new window

What's nearby

  • Maritime Station - 1 min walk - 0.0 miles
  • Piazza del Municipio - 3 min walk - 0.2 miles
  • Molo Beverello Port - 5 min walk - 0.3 miles
  • Port of Naples - 8 min walk - 0.5 miles
  • Via Toledo - 10 min walk - 0.6 miles

Getting around

  • Napoli Marittima Station - 2 min walk
  • Via Colombo - Porto Tram Stop - 5 min walk
  • Naples Intl. Airport (NAP) - 29 min drive

Restaurants

  • ‪Gran Caffè San Marco - ‬7 min walk
  • ‪Caffè e Sapori - ‬7 min walk
  • ‪Trattoria Castel Nuovo - ‬5 min walk
  • ‪Vinecò Ristorante&Pizzeria - ‬7 min walk
  • ‪Osteria da Antonio - ‬7 min walk

About this property

Smart Hotel Napoli

Smart Hotel Napoli features free WiFi in public areas, conference space, and a business center. The front desk has multilingual staff on hand 24/7 to help with luggage storage, concierge services, and securing valuables. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Additional amenities include a vending machine, a TV in a common area, and a porter/bellhop.
42-inch Smart TVs come with digital channels, and guests can stay connected with free WiFi. Pillowtop beds sport premium bedding and pillow menus, and bathrooms offer hair dryers and free toiletries. Minibars, electric kettles, and free long-distance calls are also standard.

Similar properties

Exterior
Holiday Inn Naples by IHG
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
8.2 out of 10, Very Good, 1,000 reviews
$100 nightly
The price is $121
Mar 1 - Mar 2
Total with taxes and fees
Holiday Inn Naples by IHG

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Molo10

Things to do

  • Art gallery
  • Designer stores
  • TV in common areas

Family friendly

  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Turndown service

Business services

  • 861 square feet of conference space
  • Business center
  • Coworking space
  • Meeting room

Outdoors

  • Dock
  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator
  • Smooth flooring in room
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 2 floors
  • Art Deco architecture
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Built in 2018
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • No plastic drinking straws
  • No plastic soft drink bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch smart TV with digital channels

Food and drink

  • Champagne service
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Free long-distance calls
  • Heating
  • Individual decor
  • Individual furnishings
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 10:30 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
This property is located within a secured customs area, and guests must pass through security to access it. The nearest vehicle access point is 164 feet (50 meters) away.

Access methods

Staffed front desk

Pets

  • This property welcomes pets for EUR 10 per pet, per day, plus a deposit of EUR 100 per stay
  • Dogs only
  • 1 total (11 lbs is the maximum weight per pet)
  • Pets may not be left unsupervised
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Children 1 year old and younger stay free when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: EUR 5.00 per person, per night, up to 14 nights. This tax does not apply to children under 14 years of age.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet deposit: EUR 100 per stay
  • Pet fee: EUR 10 per pet, per day
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a smoke detector and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM—-2:00 AM
  • Check-out: 10:30 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day.
Property Registration Number IT063049A1CDFEU64O

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • This property uses eco-friendly cleaning products.
  • Onsite safety features include a smoke detector and a security system.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Upon check-in, all guests, including children, must be present to show their passport or government-issued photo ID.
  • Due to national regulations, cash transactions can't exceed EUR 5000 at this property. For additional details, contact the property using the contact information on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Smart Hotel Napoli Inn
Smart Hotel Napoli Naples
Smart Hotel Napoli Inn Naples

Frequently asked questions

Is a free cancellation option available at Smart Hotel Napoli?

Smart Hotel Napoli offers free cancellation on some room rates. For more details, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at Smart Hotel Napoli?

As of Feb 21, 2026, prices found for a 1-night stay for 2 adults at Smart Hotel Napoli on Mar 3, 2026 start from $129.49, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do close to Smart Hotel Napoli?

This inn is situated in Naples City Centre, just steps from Molo Beverello Port, and within a 10-minute walk of Port of Naples and Gulf of Naples. You'll also find Via Toledo and Piazza del Plebiscito less than a mile away.

Will I be able to park at Smart Hotel Napoli?

Yes, there is accessible parking available.

Does Smart Hotel Napoli have a casino on the premises?

No, Smart Hotel Napoli doesn't have a casino.

Is there an indoor pool at Smart Hotel Napoli?

No, there is no indoor pool at this inn.

What will couples enjoy most about a stay at Smart Hotel Napoli?

There are many amenities for couples at this inn, including Champagne service as well as a bar and an ocean-view restaurant.

Does Smart Hotel Napoli have a hot tub?

Yes, this inn offers private indoor spa tubs in some guestrooms.

Does Smart Hotel Napoli feature a restaurant that includes a breakfast menu?

Yes, Smart Hotel Napoli serves free buffet breakfast at Molo10 each morning.

Does Smart Hotel Napoli allow pets to stay for free?

Although they can't stay for free, dogs are welcome at Smart Hotel Napoli for a fee of EUR 10 per pet, per day. The property also provides food and water bowls. A deposit of EUR 100 per stay is collected.

Does Smart Hotel Napoli have connecting rooms?

No, this inn doesn't feature connecting guestrooms.

What is the closest airport to Smart Hotel Napoli?

The closest major airport to Smart Hotel Napoli is Naples Intl. Airport (NAP), which is 4.2 mi away (29 minutes by car).

Are there rooms with balconies at Smart Hotel Napoli?

Yes, some guestrooms at this inn offer either a balcony or a patio where guests can enjoy harbor views.

Smart Hotel Napoli Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 349 out of 554 reviews
Rating 8 - Good. 142 out of 554 reviews
Rating 6 - Okay. 42 out of 554 reviews
Rating 4 - Poor. 12 out of 554 reviews
Rating 2 - Terrible. 9 out of 554 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

carolyn

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff was exceptional! Room was very comfortable and clean. The only thing that we didn’t realize when we booked is that when there’s a cruise ship docked there is absolutely no view, all you see is the side of a ship. However when there is not one docked, it is beautiful and very peaceful! We loved the location and felt very safe.
Stayed 2 nights in Nov 2025

10/10 Excellent

Shaul

Traveled with group
Liked: Cleanliness, staff & service, amenities
Yes
Stayed 1 night in Nov 2025

10/10 Excellent

Kathy

Liked: Cleanliness, staff & service, amenities
Very clean, very quiet and modern and roomy.
Stayed 1 night in Nov 2025

10/10 Excellent

Edgar

Stayed 1 night in Nov 2025

10/10 Excellent

Charles

Stayed 1 night in Oct 2025

10/10 Excellent

Phuong

Stayed 1 night in Oct 2025

10/10 Excellent

Michael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would definitely stay there again
Stayed 5 nights in Oct 2025

10/10 Excellent

Franklin

Stayed 2 nights in Oct 2025

10/10 Excellent

Joseph

Stayed 2 nights in Sep 2025

10/10 Excellent

Beatrice

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Joseph

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Desk service was great, location for what we wanted to see was perfect. Clean, new, just a nice experience.
Stayed 3 nights in Oct 2025

10/10 Excellent

Burtrum

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was friendly and welcoming. The room was lovely and quiet with great views of the port. The restaurant had excellent food with very friendly staff. The adjacent location to the terminal was phenomenal.
Stayed 2 nights in Sep 2025

8/10 Good

Vincent

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Orina and Sabrina are great, give them a raise!
Stayed 4 nights in Oct 2025

8/10 Good

Philip

Traveled with group, Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Being located between cruise ships made for little views and did not have the Italian “vibe”we were looking for….
Stayed 3 nights in Oct 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Rose

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was right at the port where all the major cruise ships dock…the rooms were very spacious and an added plus was that whatever drinks were in the refrigerator was free, not too many hotels do that! Breakfast was also included. We thought it was very walkable to get where we wanted to go from hotel… had a great stay and will stay there again.
Stayed 1 night in Sep 2025

10/10 Excellent

Melissa

Stayed 2 nights in Sep 2025

10/10 Excellent

Nineveh

I highly recommend this place. It is very good in every aspect.
Stayed 1 night in Sep 2025

2/10 Terrible

eleanor, Covina

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
N/a
Stayed 2 nights in Sep 2025

10/10 Excellent

Nital

Liked: Cleanliness
Close to port for ferry
Stayed 1 night in Sep 2025

10/10 Excellent

Jonathan

Stayed 1 night in Sep 2025

10/10 Excellent

casey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location if going on a cruise from Naples. Walk out the door and you’re at the ship.
Stayed 1 night in Sep 2025

10/10 Excellent

Zaira

Stayed 2 nights in Sep 2025

10/10 Excellent

Kristina

Stayed 2 nights in Sep 2025

8/10 Good

PETER

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
So I booked this property not knowing much about it. It is unique in its location in that it is inside the Stazione Maritimma, a huge building that is the entry of cruise ships into Naples. Very nice boutique property, modern, clean and quiet, out of the manic bustle of Naples but walkable to everything, and transportation 24/7 with buses and taxis. The staff were wonderful albeit their English could be better. Special shout out to Tina & Francesco at the bar who were a joy to be around with at the end of long days of touring. 2 big issues. 1. The rules of the hotel state you cannot bring in outside food or drink which I think is ridiculous given that the hotel policy also is that you only have the in room mini bars stocked your first day and do not restock it after! So you have to rely on a vending machine working for drinks. The machine did not always work & I found myself being thirsty in my own room with nothing but tap water, which was pretty annoying especially in the middle of the night. I will say there was a young man, maintenance (?) who noticed my struggles with the vending machine & helped me without me asking. 2. They do not understand the concept charging your bar tab to your room. They take your room number, and when you are finished the bartender walks you to the front desk where you pay for what you had. Silly, unusual, inefficient, and hard on the bar staff. All in all I reccomend the property but be aware of these weird little quirks.
Stayed 3 nights in Sep 2025

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