Palazzo Caracciolo Naples

4.0 star property
Luxury hotel with a fitness center and a steam room

Choose dates to view prices

Photo gallery for Palazzo Caracciolo Naples

Indoor pool
Daily buffet breakfast (EUR 15 per person)
Lobby
Indoor wedding
Breakfast, lunch and dinner served

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Pool
  • Gym
  • Parking available

Explore the area

View in a map
Via Carbonara 112, Naples, NA, 80139
  • Place, Naples National Archaeological Museum
    ‪12 min walk‬
  • Place, Port of Naples
    ‪20 min walk‬
  • Place, Molo Beverello Port
    ‪3 min drive‬
  • Airport, Naples (NAP-Naples Intl.)
    ‪4 min drive‬

Room options

Deluxe Room, 1 King Bed

9.6 out of 10
Exceptional
(4 reviews)
  • 226 sq ft
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed with Sofa bed

  • 258 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Junior Suite, 1 King Bed

  • 377 sq ft
  • Sleeps 3
  • 1 King Bed

Junior Suite, 1 King Bed (Duplex)

  • 431 sq ft
  • Sleeps 3
  • 1 King Bed

Junior Suite, 1 King Bed (Nobili)

  • 452 sq ft
  • Sleeps 4
  • 1 King Bed

Room, 1 Queen Bed

7.4 out of 10
Good
(3 reviews)
  • 183 sq ft
  • Sleeps 2
  • 1 Queen Bed

Deluxe Room, 1 Queen Bed

  • 226 sq ft
  • Sleeps 2
  • 1 Queen Bed

Junior Suite, 1 Queen Bed

  • 431 sq ft
  • Sleeps 3
  • 1 Queen Bed

Room, 1 Queen Bed, Terrace

  • 205 sq ft
  • Sleeps 2
  • 1 Queen Bed

Family Room, 1 Queen Bed

  • 323 sq ft
  • Sleeps 3
  • 1 Queen Bed

Room, 2 Twin Beds

10.0 out of 10
Exceptional
(2 reviews)
  • 183 sq ft
  • Sleeps 2
  • 2 Twin Beds

Deluxe Room, Multiple Beds

8.0 out of 10
Very good
(4 reviews)
  • 258 sq ft
  • Sleeps 3
  • 2 Twin Beds and 1 Double Sofa Bed

Junior Suite, 2 Twin Beds (Duplex)

  • 431 sq ft
  • Sleeps 3
  • 2 Twin Beds

Junior Suite, 2 Twin Beds (Scaramanzia)

  • 667 sq ft
  • Sleeps 4
  • 2 Twin Beds

Room, 2 Twin Beds, Terrace

10.0 out of 10
Exceptional
(1 review)
  • 205 sq ft
  • Sleeps 2
  • 2 Twin Beds

Junior Suite, 1 Queen Bed

  • Sleeps 3
  • 1 Queen Bed

Suite, 1 Bedroom

  • Sleeps 4
  • 1 Queen Bed

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About the neighborhood

Naples

Palazzo Caracciolo Naples places you in Naples City Centre, within a leisurely stroll of popular sights such as Spaccanapoli and Naples National Archaeological Museum. This 145-room, 4-star hotel has a restaurant along with conveniences like an indoor pool and a gym.

What's nearby

  • Spaccanapoli - 8 min walk - 0.5 miles
  • Naples National Archaeological Museum - 12 min walk - 0.7 miles
  • Port of Naples - 20 min walk - 1.1 miles
  • Molo Beverello Port - 3 min drive - 1.6 miles
  • Via Toledo - 3 min drive - 1.6 miles

Getting around

  • Piazza Cavour Station - 7 min walk
  • Naples (INP-Naples Central Rail Station) - 13 min walk
  • Naples Intl. Airport (NAP) - 56 min drive

Restaurants

  • ‪Bar Schlemmer - ‬5 min walk
  • ‪Cafeteria Spaccanapoli - ‬5 min walk
  • ‪Bruno’s Food Drink And Coffee - ‬7 min walk
  • ‪Lombardi 1892 - ‬6 min walk
  • ‪Bar Donna Regina - ‬5 min walk

About this property

Palazzo Caracciolo Naples

Luxury hotel with a fitness center and a steam room
Guests of Palazzo Caracciolo Naples have access to an indoor pool, a gym, and a steam room. Valet parking is EUR 30 per day if you plan to drive, or hop aboard the airport shuttle (available 24 hours) for EUR 30 per vehicle one-way. The 24-hour front desk has multilingual staff ready to assist with securing valuables, concierge services, and dry cleaning/laundry. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this luxury hotel include free WiFi in public areas, meeting rooms, and a conference center.
Guests can expect to find LCD TVs with satellite channels. Beds are dressed in premium bedding and pillow menus, and bathrooms offer hair dryers and bathrobes. Minibars, free newspapers, and safes are also standard. Change of towels is available on request.
Recreational amenities at the hotel include an indoor pool, a steam room, and a fitness center.

Guests under 14 years old are not allowed in the fitness facility or hot tub.

Awards and affiliations

The property is a member of Historic Hotels of the World.

Similar properties

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • 24-hour train station pick-up and drop-off shuttle (surcharge)
  • Cruise terminal shuttle (surcharge)
  • Ferry terminal shuttle (surcharge)
  • Valet parking on site (EUR 30 per day)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: EUR 15 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Gym
  • Indoor pool
  • Steam room
  • TV in common areas

Family friendly

  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • 8 meeting rooms
  • Computer station
  • Conference center

Outdoors

  • Garden
  • Terrace

Spa

  • Couples treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices in meeting rooms
  • Elevator (31 inch wide door)
  • Smooth flooring in room
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (47 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 3 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1500
  • Designated smoking areas (fines apply)
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reusable cups
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Bidet
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the cruise terminal, ferry terminal, airport, and train station (surcharges may apply); to arrange pick-up, contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from September 1 to April 30:
  • Swimming pool
The following facilities are closed on Monday and Sunday:
  • Full-service spa
  • Sauna
  • Hot tub

Access methods

Staffed front desk

Pets

  • This property welcomes pets for EUR 20 per pet, per day
  • Dogs and cats only
  • 1 total (11 lbs is the maximum weight per pet)
  • Food and water bowls are available
  • Service animals exempt from fees

Children and extra beds

  • Up to 2 kids 16 years old and younger stay free when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: EUR 150 per stay
  • A tax is imposed by the city: EUR 5.50 per person, per night, up to 14 nights. This tax does not apply to children under 14 years of age.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately EUR 15 per person
  • Airport shuttle fee: EUR 30 per vehicle (one-way, maximum occupancy 3)
  • Valet parking fee: EUR 30 per day
  • Pet fee: EUR 20 per pet, per day
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Spa fee: EUR 15 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM—-anytime
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the shuttle service to and from the airport (available 24 hours) or the train station (fees apply). Driving? This property offers valet parking (fees apply).
Property Registration Number IT063049A13CX7WUL5

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and a first aid kit.

Additional information about polices, regulations, and more:

  • Upon check-in, all guests, including children, must be present to show their passport or government-issued photo ID.
  • Due to national regulations, cash transactions can't exceed EUR 5000 at this property. For additional details, contact the property using the contact information on your booking confirmation.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

MGallery Caracciolo Napoli
MGallery Palazzo Caracciolo Napoli
Palazzo Caracciolo Napoli MGallery
Palazzo Caracciolo Napoli MGallery Collection
Palazzo Caracciolo Napoli MGallery Collection Hotel
Palazzo Caracciolo Napoli MGallery Collection Hotel Naples
Palazzo Caracciolo Napoli MGallery Collection Naples
m Gallery Palazzo Caracciolo Hotel Naples
Palazzo Caracciolo Napoli MGallery Sofitel Hotel Naples
Palazzo Caracciolo Napoli MGallery Sofitel Hotel
Palazzo Caracciolo Napoli MGallery Sofitel Naples
Palazzo Caracciolo Napoli MGallery Sofitel
Palazzo Caracciolo Napoli
Palazzo Caracciolo Naples Hotel
Palazzo Caracciolo Naples Naples
Palazzo Caracciolo Napoli MGallery
Palazzo Caracciolo Naples Hotel Naples

Frequently asked questions

Is a free cancellation option available at Palazzo Caracciolo Naples?

Palazzo Caracciolo Naples provides free cancellation on some room rates. For additional details, look at the cancellation policy on Orbitz.

How much does it cost to stay at Palazzo Caracciolo Naples?

As of Oct 24, 2025, prices found for a 1-night stay for 2 adults at Palazzo Caracciolo Naples on Nov 9, 2025 start from $153.54, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see near Palazzo Caracciolo Naples?

This hotel is situated in Naples City Centre within a short 7-minute walk of Spaccanapoli and also 12 minutes on foot from Naples National Archaeological Museum. You'll also find Via Toledo and Molo Beverello Port within a short drive.

Is parking available on site at Palazzo Caracciolo Naples?

Yes, valet parking is offered for EUR 30 per day.

Is a spa located at Palazzo Caracciolo Naples?

Spa services at the hotel include couples treatments. The spa is closed on Mondays and Sundays.

Does Palazzo Caracciolo Naples have a casino at the property?

No, Palazzo Caracciolo Naples doesn't have a casino.

Will I find an indoor pool at Palazzo Caracciolo Naples?

Yes, this hotel has an indoor pool.

What amenities will couples enjoy at Palazzo Caracciolo Naples?

There are plenty of amenities for couples at this hotel, including an indoor pool, a bar, and a restaurant.

Does Palazzo Caracciolo Naples have a hot tub?

No, but this hotel does have a steam room.

Does Palazzo Caracciolo Naples have a restaurant with a breakfast menu?

Yes, Palazzo Caracciolo Naples serves buffet breakfast each morning for a surcharge from its restaurant.

Does Palazzo Caracciolo Naples allow pets to stay for free?

Although they can't stay for free, cats and dogs are welcome at Palazzo Caracciolo Naples for a fee of EUR 20 per pet, per day. The property also provides food and water bowls.

Does Palazzo Caracciolo Naples have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

Where is the closest airport to Palazzo Caracciolo Naples?

The closest major airport to Palazzo Caracciolo Naples is Naples Intl. Airport (NAP), which is 5 mi away (56 minutes by car).

Are there rooms with balconies at Palazzo Caracciolo Naples?

Yes, some guestrooms at Palazzo Caracciolo Naples offer a balcony and may feature city views.

Reviews

Palazzo Caracciolo Naples Reviews

8.6

Excellent

8.8/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.0/10

Eco-friendliness
Rating 10 - Excellent. 474 out of 1001 reviews
Rating 8 - Good. 359 out of 1001 reviews
Rating 6 - Okay. 105 out of 1001 reviews
Rating 4 - Poor. 36 out of 1001 reviews
Rating 2 - Terrible. 27 out of 1001 reviews

Reviews

10/10 Excellent

Aaron

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a very nice hotel smack in the middle of a pigeon’s paradise. The streets are dirty, the city is loud. Do not attempt (women) walking the city in open toed footwear.
Stayed 1 night in Jul 2025

10/10 Excellent

Natalia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

8/10 Good

Brandy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was memorable being in such a historic building. We had a nice evening in the bar in the covered courtyard. Our room was good and we had what we needed.
Stayed 2 nights in Jun 2025

10/10 Excellent

Elizabeth

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is a gem in Naples. Highly recommend.
Stayed 2 nights in Jun 2025

10/10 Excellent

Anthony, Atlanta

Stayed 1 night in May 2025

10/10 Excellent

susan

Traveled with partner
Liked: Cleanliness, amenities
The hotel service was extremely nice. The lobby, bar and restaurant were all updated and looked great. The room was very comfortable but a bit worn. The door had scratches all over it. It would have been nice to have a coffee pot in the room with pods. Breakfast was wonderful.
Stayed 2 nights in Jun 2025

8/10 Good

IRFAN

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in May 2025

6/10 Okay

Hannah

Liked: Cleanliness
Disliked: Staff & service
Rooms were okay, they were clean and served a purpose. Would not recommend Naples to anyone - it is very disappointing as a city and not as nice as the other cities in Italy. There is very high unemployment in Naples, graffiti everywhere and rubbish overflowing. The front desk was rude on arrival and the waitress at breakfast was very rude to us when we explained that we had free breakfast and had paid extra for this online - she phoned the front desk and spoke in Italian to him saying “free breakfast, bla bla bla” which was extremely rude. We then had to go to the front desk to clarify and he was also rude and spoke in Italian to a bystander (presumingly about us by the tone of his voice). They do not seem to like the English very much there. Go to Sorrento - it is absolutely lovely, the people there are friendlier, the atmosphere is wonderful, food is better and the sunsets are stunning.
Stayed 3 nights in May 2025

8/10 Good

John, OAKLAND

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the place to stay if you want a nice hotel with big rooms and friendly staff. The area around it is not great but the staff helped us get taxis and it felt safe while on the grounds. Breakfast was very good but not amazing. Taxis about 15 Euros to get to most places My brother stayed at the Renaissance which seemed like a nicer hotel (great upstairs rooftop bar/restaurant) but he paid $200 more per night. We were in town for his son’s event so he wanted a fancy place
Stayed 2 nights in Jun 2025

10/10 Excellent

Laura

Traveled with family
Liked: Cleanliness, property conditions & facilities
The rooms are very clean and comfortable! The staff is very nice and helpful.
Stayed 1 night in May 2025

8/10 Good

Richmond

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Large hotel, walk to much of central Naples.
Stayed 1 night in Apr 2025

10/10 Excellent

Janine Clare

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful building, clean room,
Stayed 4 nights in Apr 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

4/10 Poor

Stacy

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The hotel needs some work. Our ac unit barely worked and we couldn’t open the window, so our room was incredible hot and stuffy. The facilities need to be renovated. There’s worn out furniture in the hallway, tile falling off in the bathroom. The one positive was that the staff was amazing! Hilton needs to put some money into this hotel because it has the potential to be great. The courtyard area is nice and a quiet relief from the extremely noisy city.
Stayed 1 night in Apr 2025

2/10 Terrible

Faiz

Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
First off the room was nothing like the pictures. Next, literally loose tiles in the bathroom. Next, no hot water in the shower. So many more issues but I will be taking it up with Expedia how they are allowing this hotel to operate on their platform. And Hilton, is there no quality control? How this hotel is still operating is beyond me. The staff was more interested in socializing among themselves rather than addressing their guests, and when they would have a break between their chit chatting they would be rude to the guests. Literally the worst stay I have ever had anywhere in Europe. Avoid like the plague.
Stayed 2 nights in Mar 2025

10/10 Excellent

Guill

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A royal gem in Naples

Let me start with the fact that I don’t like Naples. But this hotel is like an island inside the not so inviting city. Used to be a real palace that turned into a luxurious hotel. When you walk to your room you really feel the royal atmosphere. Everything is new, clean and of excellent design, inside and outside the room. And the service is one of the best I’ve seen in many countries. The perfect choice if you ever in Naples.
Stayed 1 night in Jan 2025

6/10 Okay

olivier

Liked: Cleanliness, property conditions & facilities

Great location, lack of international comfort

Centrally located, the hotel is within walking distance of the historical center. Room was large but mattress was not great. TV had no foreign speaking channel at all, which is surprising for a Hilton hotel and one for business people. Also only one international plug in the room.
Stayed 2 nights in Jan 2025

8/10 Good

Verified traveler

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel in a not so great area.

This hotel grew on me. The room wasn’t warm and inviting, but I liked the high ceilings. There were lovely parts of the hotel we did not have time to explore. It was disappointing to have the “pool” be only a jacuzzi that closes early and was closed completely on Christmas Day. I book hotels to specifically use the pool and gym. Otherwise it was nice. It is in a not so great neighborhood. Lots of men just hanging out in front of stores late at night. There is a laundromat down the street you can do coin operated self-service.
Stayed 2 nights in Dec 2024

2/10 Terrible

kai

Disliked: Cleanliness, staff & service, property conditions & facilities
Fell down the narrow stair in our room Water was to hot Staff was rude Super hot in the room
Stayed 1 night in Dec 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fun trip!

Great place to stay. Traffic noise was evident but quieted down substantially by 9pm. We would stay here again.
Stayed 2 nights in Nov 2024

10/10 Excellent

dana

Traveled with partner
Restaurant is expensive and not great.. but all the rest is very nice
Stayed 3 nights in Oct 2024

2/10 Terrible

Elizabeth

Business traveler
Disliked: Cleanliness, property conditions & facilities, room comfort

A scam hotel not as described on website

Not at all as described. We booked the hotel because of the hot tub and sauna which I wanted to use every day. Nothing on the website explained this had to be pre-booked for a large fee, and that it would frequently be booked up. I was there for five days and we never got to use the hot tub or sauna. False advertising. Service was absolutely appalling. The room was only made up for one person, and when we asked for a second bathrobe for my partner they never provided it, after repeated requests. To top off a terrible stay, they have now charged an additional £1,100.50 to my card, 24 hours after we checked out. The total bill of £1400+ was charged to my card at check out, and after repeated calls to the hotel, they keep simply denying that they made this charge and have been very rude over the phone. So now I am having to take time after my business trip to have very rude hotel staff tell deny that this charge was made. I travel to Italy several times per year and this was simply the worse hotel experience I have ever had in 20 years of business travel to the country. Book this terrible over-priced hotel if you enjoy rude staff,outright lies about what amenities the hotel has, and being charged almost double 24 hours after check out. After hours on the phone to both my hotel and the bank, the hotel has yet to do anything to apologise, refund the £1100.50 or make any attempt to rectify this situation.
Stayed 6 nights in Oct 2024

10/10 Excellent

Alexander

Stayed 1 night in Sep 2024

10/10 Excellent

Smita

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff!!
Stayed 2 nights in Oct 2024

6/10 Okay

Lisanne

I don't know if the rooms they keep for Expedia customers are the very bottom or what, but based on my room this is NOT a four star hotel. This is a 3-star hotel. First of all, I ONCE AGAIN found dark hair on the floor of my bathroom, in the room by my bed and under the desk. There was no bidet. The weird half glass partition that one finds in Europe didn't keep the floor from getting very wet every time I showered. I just left another towel on the floor to catch the water. At one point, I was being hit on by the staff in the hallway which I ignored. There are lots of stairs to get to the lobby. Luckily, there was someone to help me with my bags. The room was nice and bright but very shabby. The bed was a bit lumpy & sunk in on one side. Overall, I will NOT be staying at this place again. Nor can I recommend it. While it is walkable, there are a number of very dark and narrow alleys to walk through to get to some of the main streets. I took a taxi just to avoid those.
Stayed 3 nights in Oct 2024