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Hotel Zara

2.0 star property
Hotel with a restaurant, 8-minute walk to Spaccanapoli

Choose dates to view prices

Photo gallery for Hotel Zara

Bar (on property)
Standard Double Room | Hypo-allergenic bedding, in-room safe, desk, free WiFi
Hallway
Hallway
Superior Double or Twin Room | Hypo-allergenic bedding, in-room safe, desk, free WiFi

Reviews

7.0 out of 10
Good

Popular amenities

  • Bar
  • Room service
  • Housekeeping
  • Air conditioning
  • 24/7 front desk
  • Free WiFi

Explore the area

View in a map
Via Firenze 81, Naples, NA, 80142
  • Place, Spaccanapoli
    ‪7 min walk‬
  • Place, Naples National Archaeological Museum
    ‪20 min walk‬
  • Place, Port of Naples
    ‪3 min drive‬
  • Airport, Naples (NAP-Naples Intl.)
    ‪5 min drive‬

Room options

View all photos for Standard Double Room

Standard Double Room | Hypo-allergenic bedding, in-room safe, desk, free WiFi

Standard Double Room

8.4 out of 10
Very good
(5 reviews)
  • 161 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Triple Room

Standard Triple Room | Hypo-allergenic bedding, in-room safe, desk, free WiFi

Standard Triple Room

  • 215 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Standard Quadruple Room

Standard Quadruple Room | Hypo-allergenic bedding, in-room safe, desk, free WiFi

Standard Quadruple Room

  • 269 sq ft
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Standard Room, 2 Twin Beds, Shared Bathroom

Standard Room, 2 Twin Beds, Shared Bathroom | Hypo-allergenic bedding, in-room safe, desk, free WiFi

Standard Room, 2 Twin Beds, Shared Bathroom

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Room with Balcony

Family Room with Balcony | Hypo-allergenic bedding, in-room safe, desk, free WiFi

Family Room with Balcony

  • 388 sq ft
  • Sleeps 5
  • 1 Queen Bed OR 3 Twin Beds

View all photos for Classic Single Room

Classic Single Room | Hypo-allergenic bedding, in-room safe, desk, free WiFi

Classic Single Room

  • City view
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Double Room Single Use

Hypo-allergenic bedding, in-room safe, desk, free WiFi

Standard Double Room Single Use

  • Sleeps 1
  • 1 Double Bed

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About the neighborhood

Naples

Located in Naples City Centre within a short walk of Spaccanapoli, Hotel Zara is within a mile (2 km) of other popular sights such as Naples Underground. This 14-room hotel welcomes guests with conveniences like a restaurant, a bar/lounge, and free in-room WiFi.

What's nearby

  • Spaccanapoli - 7 min walk - 0.4 miles
  • Naples Underground - 15 min walk - 0.8 miles
  • Naples National Archaeological Museum - 20 min walk - 1.1 miles
  • Port of Naples - 3 min drive - 1.2 miles
  • Piazza del Plebiscito - 4 min drive - 2.1 miles

Getting around

  • Principe Umberto Tram Stop - 2 min walk
  • Naples (INP-Naples Central Rail Station) - 4 min walk
  • Naples Intl. Airport (NAP) - 33 min drive

Restaurants

  • ‪McDonald's - ‬4 min walk
  • ‪Cuori di Sfogliatella - ‬4 min walk
  • ‪Caffe' Mexico - ‬5 min walk
  • ‪Pizzeria Scugnizzo - ‬3 min walk
  • ‪Pasticceria Eredi Carraturo - ‬4 min walk

About this property

Hotel Zara

Hotel with a restaurant, 8-minute walk to Spaccanapoli
Hotel Zara features free WiFi in public areas, coffee in a common area, and a library. Offsite parking is available for a fee. The front desk has multilingual staff standing by 24 hours a day to assist with luggage storage and securing valuables. Additional amenities include express check-in, express check-out, and a TV in a common area.
Guests can expect free WiFi and 18-inch LCD TVs with digital channels. Hair dryers, safes, and desks are other standard amenities.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking; discounts available

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Library
  • Stereo
  • TV in common areas

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator
  • Tile flooring in room

More

  • 2 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 18-inch LCD TV with digital channels

Food and drink

  • Room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Safe

Policies

Check-in

Check-in start time: 12:30 PM; Check-in end time: 10:00 PM
Express check-in available

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: EUR 3.50 per person, per night, up to 14 nights. This tax does not apply to children under 14 years of age.

These are all of the charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 12:30 PM
  • Check-out: 11 AM
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers discounted parking nearby.
Property Registration Number IT063049A1ZJ2YBQZG

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher, a smoke detector, and a first aid kit.

Additional information about polices, regulations, and more:

  • Upon check-in, all guests, including children, must be present to show their passport or government-issued photo ID.
  • Due to national regulations, cash transactions can't exceed EUR 5000 at this property. For additional details, contact the property using the contact information on your booking confirmation.
  • No rollaway or extra beds are available.

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Hotel Zara
Hotel Zara Naples
Zara Naples
Zara Hotel Naples
Hotel Zara Hotel
Hotel Zara Naples
Hotel Zara Hotel Naples

Frequently asked questions

Is a free cancellation option available at Hotel Zara?

Hotel Zara provides free cancellation on select room rates. For more details, look at the cancellation policy on our site.

What is there to do within easy reach of Hotel Zara?

This hotel is situated in Naples City Centre, just steps from Piazza Giuseppe Garibaldi, and within a 10-minute walk of Spaccanapoli and Corso Umberto I. You'll also find Via Toledo and Port of Naples within a short drive.

Is there parking available at Hotel Zara?

No, there isn't parking at the hotel but you'll find nearby parking with discounts available.

Does Hotel Zara have a casino?

No, Hotel Zara doesn't have a casino.

Is there an indoor pool at Hotel Zara?

No, there is no indoor pool at this hotel.

What do couples enjoy most about Hotel Zara?

There are many amenities for couples at this hotel, including a bar and a restaurant plus some guestrooms feature Champagne service.

Are there hot tubs at Hotel Zara?

No, this hotel doesn't have a spa tub.

Does Hotel Zara have a restaurant with a breakfast menu?

No, Hotel Zara doesn't have a restaurant that serves breakfast.

Does Hotel Zara allow pets to stay for free?

No, pets aren't allowed at Hotel Zara.

Are there connecting rooms at Hotel Zara?

No, this hotel doesn't feature connecting guestrooms.

Where is the closest airport to Hotel Zara?

The closest major airport to Hotel Zara is Naples Intl. Airport (NAP), which is 4.7 mi away (33 minutes by car).

Can I book a room with a balcony at Hotel Zara?

Yes, some guestrooms at Hotel Zara offer a balcony and may feature city views.

Hotel Zara Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 57 out of 333 reviews
Rating 8 - Good. 111 out of 333 reviews
Rating 6 - Okay. 101 out of 333 reviews
Rating 4 - Poor. 39 out of 333 reviews
Rating 2 - Terrible. 25 out of 333 reviews

7.6/10

Cleanliness

7.6/10

Staff & service

6.4/10

Amenities

6.6/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

6/10 Okay

Natalia

Liked: Staff & service
Good
Stayed 2 nights in Jul 2025

6/10 Okay

Rat

Traveled with family
Good location, close to transportation accross the city.
Stayed 1 night in Jul 2025

6/10 Okay

Rat

Traveled with family
Liked: Staff & service
The location is ok, right near the main train station. Area had a lot of street sales people harrassing you when you leave the building.
Stayed 2 nights in Jul 2025

10/10 Excellent

Carlos

Liked: Cleanliness
The hotel is hard to find, the sing is there but it hard to tell the door of the hotel. Also hard to communicate with the reception desk person.
Stayed 2 nights in Jun 2025

6/10 Okay

Eliza

Traveled with group
Liked: Cleanliness
Nice, cleanly hotel with friendly staff. Poor area around the hotel however close to transport links and nicer areas.
Stayed 3 nights in Jun 2025

4/10 Poor

James

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not very good. Wasn’t greeted when I arrived. Standard of room very poor and the location was very unsafe and rough with every night bundles of people outside the entrance and across the street selling second hand goods on the pavement. The city in general was not a nice place.
Stayed 3 nights in Jun 2025

6/10 Okay

Elizabeth

Disliked: Property conditions & facilities, room comfort
This is a very old, no-frills hotel near the central train station in Naples. If you just want to save money with a bare bones room, this place is sufficient, and the desk staff are very nice. There just isn’t much in the way of perks - no breakfast offered, and beds that are hard as a rock (which is somewhat normal for Italy though). It did the job for a one night stay, but I probably wouldn’t book for an extended trip.
Stayed 1 night in Jun 2025

4/10 Poor

Thomas

Traveled with family
Disliked: Amenities, property conditions & facilities
It is not a hotel in the sense most people would consider a hotel. It is one floor of an apartment building. Area is filthy and very sketch . It was close to metro station. Staff was nice . Do not rent the shared bathroom . Shower was always clogged up . It had Spiders and mosquitoes in it often. Naples it very dirty and filled with shady people that just walk around or sell things on cardboard at all hours of the night. Police were friendly. WiFi worked well. AC worked but could not adjust it much. .
Stayed 8 nights in Jun 2025

4/10 Poor

Melissa

Traveled with group
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
The building looked extremely neglected when we arrived—dirty, full of cobwebs, like something out of a horror movie. The room itself was fine, but the next day the cleaning staff came knocking on our door before the check-out time. When we told them it wasn’t time yet, they were extremely rude.
Stayed 1 night in Jun 2025

2/10 Terrible

FURHATH

Disliked: Cleanliness, amenities, property conditions & facilities
unsafe for family, I had reservation for 4 nights but checked out the next morning. I don’t want to stretch any further but this is NOT a family friendly hotel. Inappropriate activities were also taking place at night in rooms, doors don’t lock as the master keys are out at the front desk. On top of that, shower didn’t work … water clocked and horrible smell. But most importantly, with kids never pick this as an option! I am happy that one night is over. No refund or anything, but we found contrasting option on the Piazza Garibaldi square. Expensive than this horror show but totally worth it.
Stayed 4 nights in May 2025

4/10 Poor

Ali

Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Very unsafe neighborhood
Stayed 1 night in May 2025

6/10 Okay

Charisse

Disliked: Property conditions & facilities
The old man at desk was very gracious so no complaints there. Location is super seedy and location felt unsafe at night for solo female traveler.
Stayed 1 night in May 2025

10/10 Excellent

Yordan

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Apr 2025

4/10 Poor

Brendan

Traveled with group
Disliked: Cleanliness, amenities, property conditions & facilities
Property was gross- Shower was so small we couldnt use it. In a very sketchy neighborhood .
Stayed 1 night in Mar 2025

2/10 Terrible

Trevor

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

4/10 Poor

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not great

Bad smell in the hallway of that connected the rooms. Same bad smell inside the room. The shower head looked to be in really poor conditions. There was a hole in the main door. No wifi, kettle or fridge. Beds and pillows were uncomfortable
Stayed 1 night in Mar 2025

2/10 Terrible

Roberto

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Couldn’t stay. Awful hotel, awful service, dangerous zone. Went to the NH hotel at 1 am
Stayed 2 nights in Jan 2025

8/10 Good

achhar

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
All good but no cleanex papers in room. Noisy room .
Stayed 1 night in Oct 2024

2/10 Terrible

Rebecca

Disliked: Cleanliness, staff & service, property conditions & facilities
We arrived and they did not have a room for us so they walked us to another hotel and it was not a good area of the city. It was a terrible experience do not book at this hotel.
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel

Good hotel to stay in close to the station if you are planning to explore Naples
Stayed 2 nights in Aug 2024

10/10 Excellent

david

Liked: Cleanliness, property conditions & facilities, room comfort
Hotel is in a good spot read bad reviews but had no problems. Staff were friendly and helpful. Room was clean and cleaned in our 3 night stay. Just be aware at night (late) as in any big cities.
Stayed 3 nights in Jun 2024

2/10 Terrible

Rob

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
This was one of the most stressful stays we have ever had. The area the hotel is in is very unsafe and unclean. The hotel it self is unclean and not a place I would ever want to stay again. Would not recommend.
Stayed 1 night in Jun 2024

8/10 Good

Tim

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in May 2024

4/10 Poor

JOHN

Stayed 2 nights in May 2024

2/10 Terrible

Abdul

Stayed 1 night in Apr 2024