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Hotel Zara

2.0 star property
Hotel with a restaurant, a quick walk to Spaccanapoli

Choose dates to view prices

Photo gallery for Hotel Zara

Bar (on property)
Hallway
Hallway
Standard Double Room | 1 bedroom, hypo-allergenic bedding, in-room safe, desk
Superior Double or Twin Room | 1 bedroom, hypo-allergenic bedding, in-room safe, desk

Reviews

6.8 out of 10

Popular amenities

  • Bar
  • Room service
  • Housekeeping
  • Air conditioning
  • 24/7 front desk
  • Free WiFi

Explore the area

Map
Via Firenze 81, Naples, NA, 80142
  • Spaccanapoli
    ‪7 min walk‬
  • Naples National Archaeological Museum
    ‪20 min walk‬
  • Port of Naples
    ‪3 min drive‬
  • Naples (NAP-Naples Intl.)
    ‪5 min drive‬

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Room options

View all photos for Standard Triple Room

Standard Triple Room | 1 bedroom, hypo-allergenic bedding, in-room safe, desk

Standard Triple Room

  • 215 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Standard Room, 2 Twin Beds, Shared Bathroom

Standard Room, 2 Twin Beds, Shared Bathroom | 1 bedroom, hypo-allergenic bedding, in-room safe, desk

Standard Room, 2 Twin Beds, Shared Bathroom

  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Quadruple Room

Standard Quadruple Room | 1 bedroom, hypo-allergenic bedding, in-room safe, desk

Standard Quadruple Room

  • 269 sq ft
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Family Room with Balcony

Family Room with Balcony | 1 bedroom, hypo-allergenic bedding, in-room safe, desk

Family Room with Balcony

  • 388 sq ft
  • Sleeps 5
  • 1 Queen Bed OR 3 Twin Beds

View all photos for Classic Single Room

Classic Single Room | 1 bedroom, hypo-allergenic bedding, in-room safe, desk

Classic Single Room

  • City view
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Double Room Single Use

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Standard Double Room Single Use

  • Sleeps 1
  • 1 Double Bed

View all photos for Standard Double Room

Standard Double Room | 1 bedroom, hypo-allergenic bedding, in-room safe, desk

Standard Double Room

  • 161 sq ft
  • Sleeps 2
  • 1 Double Bed

About the neighborhood

Naples

Located in Naples City Centre within a short walk of Spaccanapoli, Hotel Zara is within a mile (2 km) of other popular sights such as Naples Underground. This 14-room hotel welcomes guests with conveniences like a restaurant, a bar/lounge, and free in-room WiFi.

What's nearby

  • Spaccanapoli - 7 min walk - 0.4 miles
  • Naples Underground - 15 min walk - 0.8 miles
  • Naples National Archaeological Museum - 20 min walk - 1.1 miles
  • Port of Naples - 3 min drive - 1.0 mile
  • Piazza del Plebiscito - 4 min drive - 1.9 miles

Getting around

  • Principe Umberto Tram Stop - 2 min walk
  • Naples (INP-Naples Central Rail Station) - 4 min walk
  • Naples Intl. Airport (NAP) - 33 min drive

Restaurants

  • ‪Caffè Mexico - ‬5 min walk
  • ‪Gran Caffè Novara SRL - ‬4 min walk
  • ‪I Sapori di Parthenope - ‬3 min walk
  • ‪Pasticceria Eredi Carraturo - ‬3 min walk
  • ‪McDonald's - ‬1 min walk

About this property

Hotel Zara

Hotel with a restaurant, a quick walk to Spaccanapoli
Hotel Zara features free WiFi in public areas, coffee in a common area, and a library. Offsite parking is available for a fee. The front desk has multilingual staff standing by 24 hours a day to assist with securing valuables and luggage storage. Additional amenities include express check-in, express check-out, and a TV in a common area.
Guests can expect free WiFi and 18-inch LCD TVs with digital channels. Hair dryers, safes, and desks are other standard amenities.

Languages

English, Italian, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking; discounts available

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Library
  • Stereo
  • TV in common areas

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator
  • Tile flooring in room

More

  • 2 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 18-inch LCD TV with digital channels

Food and drink

  • Room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Safe

Policies

Check-in

Check-in start time: 12:30 PM; Check-in end time: 10:00 PM
Express check-in available

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: EUR 3.50 per person, per night, up to 14 nights. This tax does not apply to children under 14 years of age.

These are all of the charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 12:30 PM
  • Check-out: 11 AM
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers discounted parking nearby.
Property Registration Number IT063049A1ZJ2YBQZG

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher, a smoke detector, and a first aid kit.

Additional information about polices, regulations, and more:

  • Upon check-in, all guests, including children, must be present to show their passport or government-issued photo ID.
  • Due to national regulations, cash transactions can't exceed EUR 5000 at this property. For additional details, contact the property using the contact information on your booking confirmation.
  • No rollaway or extra beds are available.

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Hotel Zara
Hotel Zara Naples
Zara Naples
Zara Hotel Naples
Hotel Zara Hotel
Hotel Zara Naples
Hotel Zara Hotel Naples

Frequently asked questions

Is a free cancellation option available at Hotel Zara?

Hotel Zara provides free cancellation on select room rates. For more details, look at the cancellation policy on our site.

What is there to do within easy reach of Hotel Zara?

This hotel is situated in Naples City Centre within a short 8-minute walk of Spaccanapoli and also 16 minutes on foot from Naples Underground. You'll also find Via Toledo and Port of Naples within a short drive.

Is there parking available at Hotel Zara?

No, there isn't parking at the hotel but you'll find nearby parking with discounts available.

Does Hotel Zara have a casino?

No, Hotel Zara doesn't have a casino.

Is there an indoor pool at Hotel Zara?

No, there is no indoor pool at this hotel.

What do couples enjoy most about Hotel Zara?

There are many amenities for couples at this hotel, including a bar and a restaurant plus some guestrooms feature Champagne service.

Are there hot tubs at Hotel Zara?

No, there isn't a spa tub at this hotel.

Does Hotel Zara have a restaurant with a breakfast menu?

No, Hotel Zara doesn't have a restaurant that serves breakfast.

Does Hotel Zara allow pets to stay for free?

No, pets aren't allowed at Hotel Zara.

Are there connecting rooms at Hotel Zara?

No, this hotel doesn't feature connecting guestrooms.

Where is the closest airport to Hotel Zara?

The closest major airport to Hotel Zara is Naples Intl. Airport (NAP), which is 4.7 mi away (33 minutes by car).

Are there rooms with balconies that I can book at Hotel Zara?

Yes, some guestrooms at Hotel Zara offer a balcony and may feature city views.

Hotel Zara Reviews

Reviews

6.8
Rating 10 - Excellent. 53 out of 317 reviews
Rating 8 - Good. 105 out of 317 reviews
Rating 6 - Okay. 97 out of 317 reviews
Rating 4 - Poor. 38 out of 317 reviews
Rating 2 - Terrible. 24 out of 317 reviews

7.6/10

Cleanliness

7.6/10

Staff & service

6.2/10

Amenities

6.6/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

4/10 Poor

Brendan

Traveled with group
Disliked: Cleanliness, amenities, property conditions & facilities
Property was gross- Shower was so small we couldnt use it. In a very sketchy neighborhood .
Stayed 1 night in Mar 2025

2/10 Terrible

Trevor

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

4/10 Poor

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not great

Bad smell in the hallway of that connected the rooms. Same bad smell inside the room. The shower head looked to be in really poor conditions. There was a hole in the main door. No wifi, kettle or fridge. Beds and pillows were uncomfortable
Stayed 1 night in Mar 2025

2/10 Terrible

Roberto

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Couldn’t stay. Awful hotel, awful service, dangerous zone. Went to the NH hotel at 1 am
Stayed 2 nights in Jan 2025

8/10 Good

achhar

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
All good but no cleanex papers in room. Noisy room .
Stayed 1 night in Oct 2024

2/10 Terrible

Rebecca

Disliked: Cleanliness, staff & service, property conditions & facilities
We arrived and they did not have a room for us so they walked us to another hotel and it was not a good area of the city. It was a terrible experience do not book at this hotel.
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel

Good hotel to stay in close to the station if you are planning to explore Naples
Stayed 2 nights in Aug 2024

10/10 Excellent

david

Liked: Cleanliness, property conditions & facilities, room comfort
Hotel is in a good spot read bad reviews but had no problems. Staff were friendly and helpful. Room was clean and cleaned in our 3 night stay. Just be aware at night (late) as in any big cities.
Stayed 3 nights in Jun 2024

2/10 Terrible

Rob

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
This was one of the most stressful stays we have ever had. The area the hotel is in is very unsafe and unclean. The hotel it self is unclean and not a place I would ever want to stay again. Would not recommend.
Stayed 1 night in Jun 2024

8/10 Good

Tim

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in May 2024

4/10 Poor

JOHN

Stayed 2 nights in May 2024

2/10 Terrible

Abdul

Stayed 1 night in Apr 2024

4/10 Poor

Hannah

Traveled with group
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
This was a very convenient location because it was right next to the train station, but the hotel itself was not in a very safe place we felt (two girls). The man running it was very kind, and we were glad it was cheap. Would reccomend if you’re only there to quickly sleep and get out… shared bathroom/shower
Stayed 1 night in May 2024

2/10 Terrible

becky

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk men were very impatient and not friendly.
Stayed 2 nights in Apr 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Staff & service, room comfort

Handy hotel but not with a family

We stayed here for two nights and the location was great if you use a train to get in and out of the city, but expensive if you park a car. The room was comfortable but not really for a family with a young child due to it being very basic and not the cleanest. I would stay here if I backpacked, which would be much more suitable. The staff on the front desk were very kind and helpful, they gave us many recommendations of restaurants and experiences. Lastly I need to add, the location of the hotel is next to the main train station which is renowned for not being too safe. We were safe every time we went out but only stayed out whilst the sun was visible due to having a baby and there were lots of army/police by the train station due to the amount of junkies locally. Cheap and easy hotel if not with a family!
Stayed 2 nights in Apr 2024

8/10 Good

Bert

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent place near the train and metro station. Basic but comfortable bed, good a/c and shower water pressure. Common area elevator.
Stayed 1 night in Nov 2023

4/10 Poor

Andrew

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 11 nights in Jul 2023

8/10 Good

Fernanda, Cote St Luc

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value for the price . Clean tecently renovated room and bathroom . Reception staff very patient and efficient . Good location for those transiting to airport or train station or visiting Naples for 2-3 days . Also a short walk to historic centre . Some visitors may be detereed by the area but thats what one expects around most train stations .
Stayed 1 night in Oct 2023

6/10 Okay

Robert, Bournemouth

on arriving the first impression of the entrance is very disappointing , dirty and probably not decorated for many many years. however my room was spacious and clean, the bed was comfortable and its only 5 minutes from the railway station. so if you can look past the entrance the room was good.

6/10 Okay

Nick

Traveled with family
Liked: Cleanliness
Disliked: Property conditions & facilities

Alright but nothing to write home about

Room was ok, but noting special. It's close to the station and had late check-in which were ideal for us. If you're not arriving late and don't need to be close to the station for an early departure, then you can probably find better for the money.
Stayed 1 night in Aug 2023

8/10 Good

Peter

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

One night stay Napoli

Nice basic hotel, very close to station. Clean, beds okay, be open minded. The area seems dodgy around the hotel, but it's actually not and all the folk we encountered were friendly. Some great pizza places within 10 minutes walk north.
Stayed 1 night in Aug 2023

6/10 Okay

Taylor

Stayed 2 nights in Jul 2023

10/10 Excellent

Trey

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel is located less than a 5 minute walk from the central train station. Rooms are clean, bathroom is clean, water in the shower is HOT, and the AC in the rooms is strong (even waking up several times in the night cold!). Yes the neighborhood around the hotel isn’t the best, but the staff at the hotel has no control over that, and we even noticed that’s how a majority of Naples is (do your research on the city itself before visiting). For the price of the hotel I really don’t know where the bad reviews come from. People want a 5 star hotel for the price of 60 Euro a night. Also, the manager is very kind, polite, and hospitable. We had no issues while staying here and would definitely return for the price that we paid for the room. The building and the hotel itself are very secure, requiring to be buzzed in for entry to both. The bed is also comfortable considering some of the other locations we have stayed in in the country. Overall, a great experience if you want a very central location for a very good price.
Stayed 2 nights in Jun 2023

10/10 Excellent

Sylvia

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Easy access to train station and taxis rank Lots of cafes in nearby square
Stayed 3 nights in Jun 2023

6/10 Okay

Lilly

Traveled with partner
Disliked: Staff & service, property conditions & facilities
The area that the hotel is situated is dirty and scary. Did not feel comfortable walking around during the day, let alone at night. The entrance to the hotel is also dirty and dark. You have to be buzzed into the area where your room is every time. they don’t give you a key and sometimes take a while to answer the buzzer. Linen and bedding was stained and dirty. Tv didn’t work Aircon remote didn’t work. Had to stand up on the bed to turn it on and couldn’t change the settings or temperature. Shower had bugs that came out of the drain overnight after a shower. Dirty towel left in the room from guests before Lots of noise coming from the other rooms and hallways (not soundproof) Our room was entered by housekeeping staff but not locked again and left ajar all day. The hotel is cheaper than other places in Naples but just avoid staying in this area around the central station all together. Would rather spend a lot extra to stay somewhere else.
Stayed 3 nights in May 2023