Hotel San Francesco Al Monte4.0 out of 5.0
Recent guest reviews
I travelled to Naples at the beginning of a 2-week trip to Italy with a friend. We only stayed at the San Francesco al Monte for one night (our first night of the trip), but we were very happy with our quick visit. The reception staff were very helpful - gave us a map with detailed walking and sightseeing tips, called us a taxi, answered several questions -- all very friendly, helpful and prompt. Our room was spacious and clean with an incredible view of the city and Vesuvious. We really enjoyed breakfast (lots of options) and the view from the restaurant and upper floor terraces.
Having stayed at the Hotel San Francisco al Monte for 10 days, I can confirm that what others write here about this quieter location is spot on. Rooms at this hotel on the Volmero Hillside enjoy sweeping views of the city and port of Naples with Mount Vesuvius as a backdrop. You'll be removed from the over-crowded hustle and bustle of Naples and tiresome non-stop congestion. Despite the exclusive location, getting into the city from Volmero Hill and the Hotel San Francisco al Monte is simple and can be great fun if you like to walk. The Hotel San Francisco al Monte is at a confluence of the “Stairs of Naples”, ancient pedestrian paths connecting Volmero Hill with the city center and the coast. Provided in this review are directions to a few attractions that can be reached on foot from Hotel San Francisco al Monte and how to do it. Do get a street map. These walks are fairly long, so good walking shoes are in order. Your visit to Volmero isn’t complete without a trip up the Pedamentina San Martino. Built in the 14th Century, this zig-zagging 416-tread stone staircase leads 650 meters up the hill to Sant'Elmo Castle and the Certosa di San Martino complex with beautiful views along the way. To get to the Pedamentina, follow the sidewalk north (out the door of the Hotel San Francisco and left) for about 5 minutes until you see a large orange-ish building across the street inscribed, “Istituto Tecnico Commerciale A. Serra”. A couple steps more, and immediately to your left is the ground level entrance to the Pedamentina. Once you have reached the top, you'll discover upscale shopping, some nice restaurants, bank ATMs, and the funicular station that will take you down the hill the easy way if you like, right back to where you started. Your first stop should be Certosa di San Martino, a don’t-miss attraction. It’s an over-the-top baroque monastery gushing with fine frescoes, stunning inlaid stone floors and mosaics, intricate wood inlays, plus a wonderfully interesting art collection and on-site museum. Ready to go to city center? One can walk down from Volmero via the “Stairs of Naples” and through the narrow cobbled streets north of the Spanish Quarter all the way to Via Toledo, relishing the sights, sounds, and smells of everyday life in Naples. From the Hotel San Francisco al Monte, proceed back to the Pedamentina San Martino as before, but walk on another 500 feet or so. Across the street is the entrance to the Scala di Montesanto, a grand staircase and pedway that eventually continues on for several blocks as the Via Montesanto and to Via Tarsia (follow the downward incline) to Via Toledo. You can always use the funiculars to get to and from Volmero. But, if you are in a walking mood, this can be a fun way to see parts of Naples that most travelers will miss. Take these walks in the daytime. If you are very adventurous, a little athletic, and would like a nice walk through nature, stroll through the vineyard and fruit tree paths up to the foot of Certosa di San Marino directly from the back side of the top story patio of the San Francisco di Monte hotel. You cannot enter Certosa di San Marino from this side (you’ll get in trouble if you try), but it's a pleasant place to explore, and you can peek over the walls into the gardens and walkways of the monastery perimeter (off limits to tourists). Be advised, this is not exactly an official destination. Also, you must explore the San Francisco al Monte Hotel itself thoroughly. The building is a restored wing of the 16th Century monastery of Santa Lucia al Monte. Go floor to floor and snoop around to find all the monastery rooms and passageways. It's fun. You may also find a shortcut from your room to the restaurant.
This hotel is located in Vomero, on a hill above the city of Naples. It has wonderful views across Naples to Mt. Vesuvius. Breakfast on the terrace was delightful. It was easy to get around once you discovered the funicular railways, both within a short walk, they linked to the metro and therefore all the sites in Naples. Being up the hill it was out of the frenetic pace of Naples and a great place to retreat to and recharge.
We spent three nights here and found it a lovely oasis of calm above the hectic city. The views from our room, the restaurant terrace and the rooftop bar were stunning and ever-changing in the shifting light; Vesuvius and the Bay of Naples take some beating. Our room was comfortable and clean, the staff were helpful and the series of weddings held here provided lots of people-watching to enjoy! Breakfast was good with a variety of fruit and pastries to sample. The building is great to explore, as reported by others here - well worth some time to wander around. The only disappointment was dinner the night we arrived; expensive (not surprisingly given the setting) but not as good as we'd hoped. The baby squid I ordered was distinctly chewy.
I selected this hotel very carefully for my partner's landmark birthday. Chosen scrupulously from the Telegraph, Timeout and Tripadvisor reviews. Just as we were leaving the airport on the day of our arrival, I received a response from the hotel to an email I just sent warning them of our late arrival. They claimed they had emailed the previous day (I had received no email) to say there was a piping problem in the hotel which affected our room, and had moved us to another hotel. They said they would reimburse our taxi fare the next day to their hotel by way of compensation. We arrived the next day. There are as no apology whatsoever and we were told the room wasn't ready because they were cleaning it after the guest's departure. This was baffling given we'd been led the believe it hadn't been habitable the previous night. By the time the room was ready it was after 12 noon so we had effectively wasted half a day of our precious trip (5 days). I emailed the hotel to say this wasn't good enough, and suggested a reimbursement of 25% of the cost of the stay - to which they agreed. Since then, I have sent numerous emails to chase them and ask for confirmation of the transfer. It is now 2 and a half weeks later and still no reply. This would be unacceptable for any trip but the fact they knew - in advance of the stay - that it was a special occasion, leaves us very dissatisfied.
My room was clean and had the amenities I would expect. The shutters did an amazing job at cutting out the road noise and the air con worked well. But that is where it ends. As a solo traveller my overall experience felt like the staff couldn’t be bothered with me. The check in process felt purely functional and I had to ask to have my passport returned as the staff member was in such a rush to get rid of me he had forgotten. Breakfast is pretty basic and again, no pleasant welcome. Bath soak in my room when I only had a shower lacked attention to detail. Housekeeping staff who were so attentive I returned to discover they had rearranged by belonging significantly more than I would expect. I asked some advise about getting to Central Station and the response was basic and not particularly helpful. These feels like a conference venue hotel and did not give a warm feeling.
The hotel is rather lovely, positioned as it is in a 16th century monastery above the city. Full of history, it also has a wonderful open air restaurant and bar, with sweeping views over Naples. Truly spectacular. We had booked a room with balcony so were allocated one without window(door only) to a sheltered balcony with same view as above. Beautiful. Sadly for a non smoking hotel however, the pot plant and dying foliage, were strewn with cigarette butts, indicating for our 3 night stay, that housekeeping did not manage this area at all...huge oversight. The previous smokers in the room were probably also responsible for the unpleasant room deodorizer that penetrated the room on our first night....I suspect this was to disguise the smell of smoke...But the room was dark and very quiet. The bathroom was way too small, with bidet, toilet and most ridiculous shower cocoon ever experienced. Its uneven flooring was nauseating and tiny size impossible to enjoy. The spa jets were also broken. Totally out of character for such an old establishment and replacement with something simple yet functional,highly recommended.The air conditioning was also very, very loud. Reception and waiting staff were attentive and friendly. No complaints there. Overall, a well positioned, fairly priced hotel (we walked everywhere from here)
The hotel was wonderful and the view honestly breathtaking. You wake up looking at the Vesuv and just instantly want to go explore this crazy city. Everything was very clean and they managed the mix of modern and ancient styles very well. Staff was always very friendly and helpful. We could not use the pool because it was already too cold but it seems really nice. Oh, and great Location to explore the city/islands/Pozzuoli etc
We stayed here for a long weekend 15-18 September and chose the hotel based on the trip Advisor reviews and were not disappointed the hotel certanley lived up to its reputation. We booked a superior room and were allocated number 61 which was on the 6th floor. The room was just fantastic with views of the bay of naples and vesuvius, You must explore the hotel as each floor holds a surprise from old monks cells to lavish nativity scenes, the best floor to explore is the 3rd which is like a small museum. we found the hotel a great base to explore the city below and the best way to get up and down the hillside was using the funicular railway which is only a couple of hundred metres from the hotel and only costs 1.10 euro each way. We dined in the restaurant on 2 nights and found the food and service very good. The one thing that makes the hotel stand out is the customer service as every member of staff went out of their way to make sure we had a special stay. The reception gentleman and ladies were just great, helping to arrange visits to local attractions and explaining where we needed to go and how to get there. Many thanks for the wine and chocolates in the room for my wife who was celebrating her birthday. The stay was that good that we are already planning to return next May and for a longer stay
We spent four nights at this fantastic hotel to celebrate our silver wedding anniversary. From the moment we checked in all the staff were extremely friendly, efficient and professional. We had a junior suite which was both spacious and charming with stunning views across the Bay of Naples to Vesuvius. We ate at the hotel every night because the food, service, atmosphere and view was unbelievably good. A special mention for the restaurant manager and staff ( including the pianist ) who made us feel very welcome every time we visited the 4th floor terrace. The reception staff were excellent and really helped us by booking us on excursions to Capri and Pompeii at short notice. They really care about their guests and seem proud to work in this beautiful hotel. Overall it would be very difficult to get a better hotel than the Hotel San Francesco al Monte which is why we will definitely be going back.
- Walking distance to Carthusian Monastery of San Martino and Teatro di San Carlo
- Free buffet breakfast
- Free WiFi in rooms and public areas
- Onsite dining
Located in Historical Center, Hotel San Francesco Al Monte is a leisurely stroll from popular sights such as Carthusian Monastery of San Martino and Teatro di San Carlo. This 45-room, 4-star hotel has 2 restaurants, free in-room WiFi, and a health club. Santa Chiara and Castel Sant'Elmo are also within a short walk.
Free buffet breakfast is served each morning from 7 AM to 10:30 AM. Enjoy dining at one of 2 onsite restaurants including La Terrazza dei Barbanti, which specializes in Italian cuisine. Savor a meal from the comfort of your room with room service, or make new friends over drinks at the bar/lounge.
All 45 soundproofed rooms provide minibars, safes, and desks. LCD TVs come with satellite channels, and free WiFi keeps guests connected. Beds are dressed in premium bedding and bathrooms offer jetted tubs, hydromassage showers, hair dryers, and free toiletries.
Hotel San Francesco Al Monte offers a health club, a rooftop terrace, and free WiFi in public areas. Valet parking is EUR 25.00 per day if you plan to drive, or hop aboard the shuttle from the airport to the hotel (available 24 hours) for EUR 45 per room. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, luggage storage, and securing valuables. Additional amenities include a meeting room, a business center, and a seasonal outdoor pool.
Reviews from Trip Advisor
76% of guests recommend this hotelTotal of 924 reviews