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Duomo Hermes Relais

Guesthouse in Naples, 7-minute walk to Spaccanapoli
VIP Access

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Photo gallery for Duomo Hermes Relais

Deluxe Room | Premium bedding, down comforters, minibar, in-room safe
Reception
Reception
Reception
Front of property

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Laundry
  • Air conditioning
  • Free WiFi

Explore the area

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305 Via Duomo, Naples, NA, 80133
  • Place, Spaccanapoli
    ‪3 min walk‬
  • Place, University of Naples Federico II
    ‪3 min walk‬
  • Place, Port of Naples
    ‪8 min walk‬
  • Airport, Naples (NAP-Naples Intl.)
    ‪5 min drive‬
VIP Access
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  • Extra savings and perks for Rewards members
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Room options

View all photos for Classic Double or Twin Room

Classic Double or Twin Room | Premium bedding, down comforters, minibar, in-room safe

Classic Double or Twin Room

8.0 out of 10
Very good
(3 reviews)
  • 172 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Classic Single Room

Classic Single Room | Premium bedding, down comforters, minibar, in-room safe

Classic Single Room

  • 107 sq ft
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Deluxe Room

Deluxe Room | Premium bedding, down comforters, minibar, in-room safe

Deluxe Room

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 Double Bed

View all photos for Comfort Quadruple Room

Comfort Quadruple Room | Premium bedding, down comforters, minibar, in-room safe

Comfort Quadruple Room

10.0 out of 10
Exceptional
(2 reviews)
  • 194 sq ft
  • City view
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Classic Room

Premium bedding, down comforters, minibar, in-room safe

Classic Room

10.0 out of 10
Exceptional
(2 reviews)
  • 161 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Classic Room

Classic Room | Premium bedding, down comforters, minibar, in-room safe

Classic Room

  • 151 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

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About the neighborhood

Naples

Located in Naples City Centre, Duomo Hermes Relais is a leisurely stroll from popular sights such as Port of Naples and Spaccanapoli. This 7-room guesthouse welcomes guests with in-room amenities like minibars, coffee makers, and flat-screen TVs.
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What's nearby

  • Spaccanapoli - 3 min walk - 0.2 miles
  • University of Naples Federico II - 3 min walk - 0.2 miles
  • Via San Gregorio Armeno - 5 min walk - 0.3 miles
  • Naples Underground - 8 min walk - 0.5 miles
  • Port of Naples - 8 min walk - 0.5 miles

Getting around

  • Via Marina - Duomo Tram Stop - 2 min walk
  • Naples Central Station - 16 min walk
  • Naples Intl. Airport (NAP) - 64 min drive

Restaurants

  • ‪L'Antica Pizzeria da Michele - ‬6 min walk
  • ‪Bar N'Amore è Cafè - ‬1 min walk
  • ‪Pizzeria D'Angeli - ‬5 min walk
  • ‪jamme cafe - ‬5 min walk
  • ‪laura bistro - ‬5 min walk

About this property

Duomo Hermes Relais

Guesthouse in Naples, 7-minute walk to Spaccanapoli
At Duomo Hermes Relais, guests have access to free WiFi in public areas. Airport transportation is made easy with an airport shuttle (available 24 hours) for EUR 50.00 per vehicle one-way. Front-desk staff can assist with securing valuables, concierge services, and luggage storage.
36-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Beds are dressed in premium bedding and down comforters, and bathrooms offer hair dryers and designer toiletries. Minibars, coffee makers, and safes are other standard amenities.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • 24-hour roundtrip airport shuttle (surcharge)

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 steps to reach entrance
  • Bathroom emergency pull cord
  • Elevator (31 inch wide door)
  • Handrails in stairways
  • Hardwood flooring in room
  • Well-lit path to entrance

More

  • Smoking not allowed

Room amenities

Bedroom

  • Down comforter
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 36-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Air conditioning
  • Desk
  • Heating
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 8:00 PM
Early check-in subject to availability
Late check-in subject to availability
Late check-in fee: EUR 30 for check-in between 8:00 PM and midnight
Minimum check-in age: 18

Check-out

Check-out before 10:30 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: EUR 25

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 2:00 PM - 8:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • This property doesn't allow pets

Children and extra beds

  • Cribs/infant beds are available for EUR 10.0 per day

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: EUR 4.50 per person, per night, up to 14 nights. This tax does not apply to children under 14 years of age.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Airport shuttle fee: EUR 50.00 per vehicle (one-way)
  • Late check-in fee: EUR 30 for check-in between 8:00 PM and midnight
  • Late check-out fee: EUR 25 (subject to availability)
  • Crib (infant bed) fee: EUR 10.0 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 2:00 PM—-8:00 PM
  • Check-out: 10:30 AM
  • Minimum check-in age: 18
The front desk is available during limited hours. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a smoke detector.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Upon check-in, all guests, including children, must be present to show their passport or government-issued photo ID.
  • Due to national regulations, cash transactions can't exceed EUR 5000 at this property. For additional details, contact the property using the contact information on your booking confirmation.

Property is also known as

Hermes Inn Apartments Napoli
Hermes Inn Apartments
Hermes Inn Apartments Napoli Naples
Hermes Inn Apartments Napoli
Hermes Napoli Naples
Hermes Napoli
Guesthouse Hermes Inn Apartments Napoli Naples
Naples Hermes Inn Apartments Napoli Guesthouse
Guesthouse Hermes Inn Apartments Napoli
Hermes Inn Apartments Napoli Naples
Duomo Hermes Relais Naples
Hermes Inn Apartments Napoli
Duomo Hermes Relais Guesthouse
Duomo Hermes Relais Guesthouse Naples

Frequently asked questions

Is a free cancellation option available at Duomo Hermes Relais?

Duomo Hermes Relais provides free cancellation on some room rates. If you'd like to learn more, review the cancellation policy on our site.

What can I see close to Duomo Hermes Relais?

This guesthouse is situated in Naples City Centre within a short 13-minute walk of Port of Naples and also 7 minutes on foot from Spaccanapoli. You'll also find Via Toledo and Molo Beverello Port less than a mile away.

Will I be able to park at Duomo Hermes Relais?

No, there isn't parking available at the guesthouse.

Does Duomo Hermes Relais include a casino?

No, Duomo Hermes Relais doesn't have a casino.

Is there an indoor pool at Duomo Hermes Relais?

No, there is no indoor pool at this guesthouse.

What will couples enjoy most about a stay at Duomo Hermes Relais?

Couples staying at this guesthouse will appreciate amenities like a minibar and premium bedding as well as concierge services.

Are there hot tubs at Duomo Hermes Relais?

No, but some accommodations at this guesthouse feature jetted bathtubs.

Does Duomo Hermes Relais feature a restaurant that includes a breakfast menu?

No, Duomo Hermes Relais doesn't have a restaurant that serves breakfast.

Does Duomo Hermes Relais allow pets to stay free of charge?

No, pets aren't allowed at Duomo Hermes Relais.

Are there connecting rooms at Duomo Hermes Relais?

No, there aren't connecting guestrooms at this guesthouse.

Where is the closest airport to Duomo Hermes Relais?

The closest major airport to Duomo Hermes Relais is Naples Intl. Airport (NAP), which is 5 mi away (64 minutes by car).

Are there rooms with balconies that I can book at Duomo Hermes Relais?

Yes, some accommodations at this guesthouse offer a balcony where guests can enjoy city or courtyard views.

Duomo Hermes Relais Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 99 out of 168 reviews
Rating 8 - Good. 40 out of 168 reviews
Rating 6 - Okay. 15 out of 168 reviews
Rating 4 - Poor. 8 out of 168 reviews
Rating 2 - Terrible. 6 out of 168 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Eva

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We're happy about the property, very clean . Convenient to shops and restaurants. Transportation, just 2 minutes walk to Metro train and 15 minutes walk to the pier for ferry.
Stayed 3 nights in Aug 2025

6/10 Okay

Verified traveler

Disliked: Property conditions & facilities
Way too expensive for what I got from the room, old and poor condition and tiny bathroom.
Stayed 1 night in Jun 2025

8/10 Good

Sam

Liked: Cleanliness, property conditions & facilities, room comfort
Great location in the city. Close to key areas for food and travel. The completely virtual check in worked ok for us (maybe trickier for less digitally confident people). The room was basic but clean and comfortable. Had a couple of small issues that didn't get fixed but we knew we'd booked a relatively basic stay so nothing that drastically impacted our stay. The walls are quite thin so you're reliant on self aware guests in other rooms which we did have. I'd recommend staying again if you're just looking for a place to put your head down at the end of the day but if you're looking for something more it might not be for you. Our contact on WhatsApp was very helpful and could sort out taxis for the morning etc, but again a couple of issues weren't sorted while we were there.
Stayed 6 nights in May 2025

4/10 Poor

Glenn

Stayed 3 nights in Jun 2025

10/10 Excellent

Elena

Liked: Cleanliness, staff & service, property conditions & facilities
It pefect the Metro station is in the coner, close to good dining close to shopping and safe area
Stayed 3 nights in May 2025

6/10 Okay

Samantha

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Didn’t realize it wasnt hotel
Stayed 1 night in Jun 2025

2/10 Terrible

Deb

Traveled with group
Disliked: Amenities, property conditions & facilities
The location was in the flight path of jets.. overhead frequently, and on a very busy/loud street. The AC did not work, and not even a fan was provided. We left early and were unable to receive any refund. Beware!!
Stayed 1 night in May 2025

4/10 Poor

Sophie

Traveled with group

Not as expected, very basic

Very confusing property- this is basically a room within a corridor or rooms, within an apartment block, within a courtyard, in a very poor area of Naples. Remote entry to the property with a lift to the first floor once you have gone up a flight of stairs- so not suitable for those with mobility issues (plus getting through the small entrance off the street would be a struggle). There is no local parking and the area feels generally unsafe (would not recommend for solo or female travellers). The room was very basic, bedding was clean but the bathroom was mouldy. The noise from the street at night is considerable. There are no VIP benefits, to be honest I am amazed this has made it onto Hotels.com
Stayed 1 night in May 2025

10/10 Excellent

Giusy

Stayed 1 night in Apr 2025

10/10 Excellent

jingle

Stayed 2 nights in May 2025

8/10 Good

Blanka

Stayed 1 night in May 2025

10/10 Excellent

pete

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice stay

Nice bright clean modern room that was cleaned by the maid both days. easy check in via polite and friendly whatsapp messages
Stayed 2 nights in Jan 2025

8/10 Good

Patricia

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Didn’t like admitting self with multiple steps. OK once you figured it out. The room was clean and modern. We only stayed in that area for pickup the next morning.
Stayed 1 night in Oct 2024

10/10 Excellent

Michael

Liked: Cleanliness, property conditions & facilities
Stayed 5 nights in Oct 2024

10/10 Excellent

Felicia

nice location，cleaning rooms，communication is timely。
Stayed 3 nights in Oct 2024

10/10 Excellent

John

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really great location, next to the main station. Very comfortable and easy check in/out process. One thing to bear in mind, the location is near a lot of sketchy looking characters, didn’t feel that safe walking at night.
Stayed 3 nights in Oct 2024

10/10 Excellent

Lucas E

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2024

6/10 Okay

Amy

Liked: Cleanliness
Disliked: Staff & service
Stayed 2 nights in Sep 2024

8/10 Good

Inha

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This was a very good stay. The area is very close to the center and getting around is a breeze. The unit itself was very clean, we came extra early and saw them scrubbing the unit clean. Communication with the host was also easy. It is a bit of a process to get in but it was explained well and the reply's were prompt. The only downside to this unit we found that the bathroom we had the water would go cold every so often. It was a bit uncomfortable to be hit with freezing water unexpectedly. Other than that it was great.
Stayed 2 nights in Sep 2024

10/10 Excellent

Chelsey

Liked: Staff & service, property conditions & facilities
Really enjoyed our stay.
Stayed 1 night in Sep 2024

10/10 Excellent

Emily

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The manager was great, very helpful, clean place close to the best pizza I ever ate.
Stayed 1 night in Aug 2024

8/10 Good

Julia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Balcony was beautiful and room was comfortable
Stayed 3 nights in Jul 2024

10/10 Excellent

Andrea

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
There were many door to this property that made it a bit hard to find but also made it safe from the street. The room was clean and quiet.
Stayed 2 nights in Jul 2024

6/10 Okay

Louise Holly

Liked: Cleanliness
Gated away from the main road
Stayed 3 nights in Jul 2024

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Great stay

The room was great! it was somewhat small but ok for one person. they gave me two free bottles of water in the fridge and the bathroom was very clean and small but had enough counterspace. my only complaint would be about the reception. I tried going to reception around 5pm on sat - when they're supposed to be open, however, no one was there. the person to contact on Whatsapp was fairly responsive but not when I absolutely needed it- like when I needed to check out. overall though, I'd stay here again
Stayed 3 nights in Jun 2024