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Grand Hotel Europa

3.0 star property
Hotel with a restaurant, near Via Toledo

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Photo gallery for Grand Hotel Europa

Front of property
Reception
Interior
Interior detail
Bar (on property)

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Pet friendly
  • Room service
  • 24/7 front desk
  • Housekeeping

Explore the area

View in a map
Corso Meridionale 14, Naples, NA, 80143
  • Place, Molo Beverello Port
    ‪3 min drive‬
  • Place, Via Toledo
    ‪3 min drive‬
  • Place, Port of Naples
    ‪3 min drive‬
  • Airport, Naples (NAP-Naples Intl.)
    ‪4 min drive‬

Room options

View all photos for Duplex with mezzanine/room with loft

Duplex with mezzanine/room with loft | Premium bedding, down comforters, in-room safe, individually decorated

Duplex with mezzanine/room with loft

9.0 out of 10
Wonderful
(2 reviews)
  • 237 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed and 1 Twin Sofa Bed OR 1 Double Bed and 2 Twin Beds

View all photos for Triple Room

Triple Room | Premium bedding, down comforters, in-room safe, individually decorated

Triple Room

9.0 out of 10
Wonderful
(2 reviews)
  • 226 sq ft
  • City view
  • Sleeps 3
  • 3 Twin Beds OR 1 Double Bed and 1 Twin Bed

View all photos for Double Room Single Use

Double Room Single Use | Premium bedding, down comforters, in-room safe, individually decorated

Double Room Single Use

10.0 out of 10
Exceptional
(2 reviews)
  • 172 sq ft
  • City view
  • Sleeps 1
  • 1 Double Bed

View all photos for Standard Double or Twin Room

Standard Double or Twin Room | Premium bedding, down comforters, in-room safe, individually decorated

Standard Double or Twin Room

8.0 out of 10
Very good
(29 reviews)
  • 172 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Family Room

Family Room | Premium bedding, down comforters, in-room safe, individually decorated

Family Room

8.8 out of 10
Excellent
(10 reviews)
  • 269 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds OR 1 Double Bed and 2 Twin Beds

View all photos for Single Room

Single Room | Premium bedding, down comforters, in-room safe, individually decorated

Single Room

8.6 out of 10
Excellent
(14 reviews)
  • 129 sq ft
  • Sleeps 1
  • 1 Twin Bed

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About the neighborhood

Naples

Located in Naples City Centre within a short walk of Spaccanapoli, Grand Hotel Europa is within 2 miles (3 km) of other popular sights such as Via Toledo. This 89-room, 3-star hotel has a restaurant, free in-room WiFi, and a conference center.

What's nearby

  • Piazza Giuseppe Garibaldi - 7 min walk - 0.4 miles
  • Spaccanapoli - 10 min walk - 0.6 miles
  • Molo Beverello Port - 3 min drive - 1.9 miles
  • Via Toledo - 3 min drive - 1.9 miles
  • Port of Naples - 3 min drive - 1.4 miles

Getting around

  • Naples (INP-Naples Central Rail Station) - 3 min walk
  • Piazza Garibaldi Station - 5 min walk
  • Naples Intl. Airport (NAP) - 5 min drive

Restaurants

  • ‪Eccellenze costiera - ‬3 min walk
  • ‪McDonald's - ‬3 min walk
  • ‪Chalet Ciro - ‬4 min walk
  • ‪Cuori di Sfogliatella - ‬2 min walk
  • ‪Caffe' Mexico - ‬4 min walk

About this property

Grand Hotel Europa

Hotel with a restaurant, near Via Toledo
Grand Hotel Europa features free WiFi in public areas, a conference center, and a business center. Multilingual staff at the 24-hour front desk can assist with securing valuables, tours or tickets, and luggage storage. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Additional amenities include coffee/tea in a common area, a refrigerator in a common area, and a computer station.
32-inch flat-screen TVs come with digital channels, and guests can stay connected with free WiFi. Beds are dressed in premium bedding and down comforters, and bathrooms offer hair dryers and bidets. Safes, phones, and desks are also standard.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily continental breakfast available 7:00 AM to 10:00 AM for a fee: EUR 12.90 for adults and EUR 12.90 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Hosted evening meal available daily for a fee of EUR 29.90; reservation required
  • Snack bar/deli

Restaurants on site

  • La Falena

Things to do

  • Library
  • TV in common areas

Family friendly

  • In-room crib
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Shared refrigerator
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • 4 meeting rooms
  • Business center
  • Computer station
  • Conference center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 1900
  • Communal living room
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Bidet
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with digital channels

Food and drink

  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Individual decor
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: EUR 35.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property welcomes pets for free
  • Pet weight must not exceed 22 lbs per pet
  • Food and water bowls are available
  • Service animals exempt from fees

Children and extra beds

  • One child 3 years old or younger stays free when using existing bedding
  • Rollaway/extra beds are available for EUR 10.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: EUR 4.50 per person, per night, up to 14 nights. This tax does not apply to children under 14 years of age.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for continental breakfast: approximately EUR 12.9 for adults and EUR 12.9 for children
  • Late check-out fee: EUR 35.00 (subject to availability)
  • Rollaway bed fee: EUR 10.0 per night
  • Hosted evening meal: EUR 29.90

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 2:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a smoke detector.

Additional information about polices, regulations, and more:

  • Upon check-in, all guests, including children, must be present to show their passport or government-issued photo ID.
  • Due to national regulations, cash transactions can't exceed EUR 5000 at this property. For additional details, contact the property using the contact information on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • Noise-free rooms can't be guaranteed.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Europa Grand
Europa Grand Hotel
Grand Europa Hotel
Grand Europa Naples
Grand Hotel Europa Naples
Hotel Grand Europa
Grand Hotel Europa Hotel
Grand Hotel Europa Naples
Grand Hotel Europa Hotel Naples

Frequently asked questions

Is a free cancellation option available at Grand Hotel Europa?

Grand Hotel Europa offers free cancellation on certain room rates. If you'd like to learn more, look at the cancellation policy on Orbitz.

What can I see near Grand Hotel Europa?

This hotel is situated in Naples City Centre within a 10-minute walk of Piazza Giuseppe Garibaldi and Corso Umberto I. You'll also find Via Toledo and Molo Beverello Port within a short drive.

Is there parking available at Grand Hotel Europa?

No, there isn't parking available at the hotel.

Does Grand Hotel Europa have a casino?

No, Grand Hotel Europa doesn't have a casino.

Will I find an indoor pool at Grand Hotel Europa?

No, there is no indoor pool at this hotel.

Is Grand Hotel Europa a good place to stay for couples?

Couples staying at this hotel will appreciate amenities like premium bedding and a turndown service as well as a bar.

Are there hot tubs at Grand Hotel Europa?

No, this hotel doesn't have a spa tub.

Does Grand Hotel Europa have a restaurant with a breakfast menu?

Yes, Grand Hotel Europa serves continental breakfast for a surcharge each morning at La Falena.

Will Grand Hotel Europa allow pets to stay for free?

Yes, pets stay free at Grand Hotel Europa and the property also provides food and water bowls for pets.

Does Grand Hotel Europa have connecting rooms?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

What is the closest airport to Grand Hotel Europa?

The closest major airport to Grand Hotel Europa is Naples Intl. Airport (NAP), which is 2.8 mi away (5 minutes by car).

Are there rooms with balconies that I can book at Grand Hotel Europa?

No, there aren't any guestrooms with balconies at Grand Hotel Europa.

Grand Hotel Europa Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 294 out of 1005 reviews
Rating 8 - Good. 466 out of 1005 reviews
Rating 6 - Okay. 176 out of 1005 reviews
Rating 4 - Poor. 46 out of 1005 reviews
Rating 2 - Terrible. 23 out of 1005 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Vacation

Breakfast was amazing every morning, the restaurant for the lunch and dinner not that great. But for how old the hotel is, everything is good shape, comfortable, housekeeping was great. Area around the train station is real gritty, but the hotel was worth the stay
Stayed 6 nights in Jul 2025

8/10 Good

Maria

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness
Hotel is clean and comfortable. The location is like a slum. Dirty and smells like urine. Lot of homeless people and graffiti everywhere.
Stayed 1 night in Jul 2025

8/10 Good

Keith W

Traveled with family
Liked: Staff & service
Disliked: Cleanliness
Very new to the train station lots of homeless people. Congested walking area garbage all over the place very filthy. The property itself was clean.
Stayed 1 night in Jul 2025

8/10 Good

Adrian O

Liked: Cleanliness, amenities, property conditions & facilities
The stuff was very nice
Stayed 2 nights in Jun 2025

8/10 Good

Adrian O

Liked: Cleanliness, property conditions & facilities
The stuff was very nice.
Stayed 1 night in Jul 2025

10/10 Excellent

Robert

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Helpful, friendly and communicative staff

Really friendly and helpful staff. Lots of communication and they were able to help us out with a travel cot, non-smoking room and even a last minute late check out. Breakfast was excellent - best coffee I’ve ever had at a hotel breakfast. While the area around the station was a little busy it didn’t disturb us and we never felt unsafe.
Stayed 1 night in Jul 2025

6/10 Okay

Monica

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Clean, convenient, working AC, close to the central station. Did not have the shared access to a fridge as advertised, however the main desk said they had a fridge they could keep things for us and since it was a 24hr desk, then we would always have access if we needed our items. Also didn’t have a water dispenser as advertised. Thankfully there’s plenty of water fountains all over town to refill your bottle. Overall not bad. Area around is dirty and rundown for sure with sus people around. However, they never bothered and kept to themselves. Never felt unsafe but for sure need to keep aware of your surroundings.
Stayed 4 nights in Jul 2025

8/10 Good

Diana

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Clean room, good service, excellent breakfast. Very convenient location, just a 5 minutes waking to main station, with a lot of choices fast food. However around the hotel is very dirty and chaotic. If you don't care it is very good choice.
Stayed 3 nights in Jul 2025

8/10 Good

MARCO

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Stayed here a few times now very happy , close to our family x
Stayed 2 nights in Jul 2025

4/10 Poor

Johana

Traveled with partner
Liked: Staff & service
Disliked: Amenities
The area around this hotel is pretty unsafe, but it is very close to the train station, that’s biggest perk and it has A/C.
Stayed 2 nights in Jun 2025

10/10 Excellent

Braden

Liked: Cleanliness, amenities, property conditions & facilities
Great staff! Lovely restaurant
Stayed 3 nights in Jun 2025

10/10 Excellent

Edward

Stayed 1 night in Jun 2025

10/10 Excellent

Bernard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel near stations and public transport. Centro storica walkable
Stayed 2 nights in Jun 2025

10/10 Excellent

Charity, Franklinton

Traveled with group, Traveled with family
The area around the property seemed a little sketchy.
Stayed 2 nights in Jun 2025

10/10 Excellent

Trena

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this property. Have stayed twice now. Great location for easy access Be clear about which room you book This second time I had to upgrade on arrival. But did so easily for 25€
Stayed 1 night in May 2025

6/10 Okay

Thomas

Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in May 2025

8/10 Good

Samiha, London

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, especially Giano and Marcello who were super welcoming and helpful. The double room was smaller than what I thought I'd get but as I was alone, I didn't mind it. It would have been way too small for 2 people though. The bathroom was not very large but it looked newly refurbished and was working well. The room was cleaned daily. Breakfast was continental, served from 7 am to 10 am. The hotel is conveniently located within minutes of the Central train station, about 20 mn walk from the historical side of Naples. The streets around the hotel didn't feel too safe or clean though, so I used to come back early to avoid being out there at night. Please note the lift only goes up to the 2nd floor. If your room is on the 3rd floor, you'll have to use the stairs from the 2nd floor, not a big issue if you have small suitcases but it can be annoying if you have large pieces of luggage. Vending machines are available throughout the hotel for water and drinks. The hotel also has a restaurant and offers in room dining options.
Stayed 4 nights in May 2025

6/10 Okay

Luciano

Traveled with family
Liked: Cleanliness, property conditions & facilities
Having stayed at the Decumani Hotel De Charme on the way in, this hotel was a bit of a come down. It's very close to the train station but the area is pretty rundown and quite away from the centre. The room was fine but looked better on the photo. The staff were excellent but during breakfast, the staff were singing along to the music (why play pop music in the morning?) which displayed a lack of professionalism. The staff at the previous hotel were beyond courteous, while here they were a little 'rough and ready'. Overall, fine, but nothing special.
Stayed 1 night in May 2025

6/10 Okay

griselle

Traveled with partner
Liked: Cleanliness
It is very well situated, almost across the street from the train station, surroundings are not that pretty and felt not so safe. Rooms are small, and elevator reaches only the second floor, so if you are on the third floor, you must carry your luggage via stairs. The restaurant is not so good and expensive for Napoli.
Stayed 2 nights in May 2025

10/10 Excellent

Miryam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overnight stay

They gave us a loft type of room very ample space. Good for an over ight and half a block from Napoli Centralle train station
Stayed 1 night in May 2025

8/10 Good

GHASSAN

Liked: Cleanliness, staff & service
Stayed 1 night in May 2025

8/10 Good

Elena

Liked: Cleanliness, staff & service
Stayed 3 nights in May 2025

8/10 Good

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good, serviceable hotel

The property was spotless, clean, conveniently located by the Napoli main station. The Neighbourhood is not fancy, but it’s safe.Breakfast was excellent, and the staff very attentive. The hotel also has a excellent restaurant, where we enjoyed the good dinner.
Stayed 2 nights in May 2025

8/10 Good

Karen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is nice, and very close to two train stations, which is great if you are planning to visit Pompei/Caserta/Sorrento etc. and travel by train. No cabs required! The neighbourhood is a bit rough.
Stayed 2 nights in May 2025

10/10 Excellent

Hong

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, clean room, transportation convenient and good service. recommended!
Stayed 1 night in Apr 2025