Grand Hotel Europa

3.0 star property
Hotel with a restaurant, near Via Toledo

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Photo gallery for Grand Hotel Europa

Front of property
Reception
Bar (on property)
Interior
Interior detail

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Pet friendly
  • Room service
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
Corso Meridionale 14, Naples, NA, 80143
  • Molo Beverello Port
    ‪3 min drive‬
  • Via Toledo
    ‪3 min drive‬
  • Port of Naples
    ‪3 min drive‬
  • Naples (NAP-Naples Intl.)
    ‪4 min drive‬

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Room options

Family Room

8.6 out of 10
Excellent
(7 reviews)
  • 269 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds OR 1 Double Bed and 2 Twin Beds

Double Room Single Use

10.0 out of 10
Exceptional
(2 reviews)
  • 172 sq ft
  • City view
  • Sleeps 1
  • 1 Double Bed

Single Room

9.0 out of 10
Wonderful
(9 reviews)
  • 129 sq ft
  • Sleeps 1
  • 1 Twin Bed

Standard Double or Twin Room

7.8 out of 10
Good
(21 reviews)
  • 172 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

Junior suite with mezzanine

8.0 out of 10
Very good
(1 review)
  • 237 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed OR 1 Double Bed and 2 Twin Beds

Triple Room

9.0 out of 10
Wonderful
(2 reviews)
  • 226 sq ft
  • City view
  • Sleeps 3
  • 3 Twin Beds OR 1 Double Bed and 1 Twin Bed

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About the neighborhood

Naples

Located in Naples City Centre within a short walk of Spaccanapoli, Grand Hotel Europa is within a mile (2 km) of other popular sights such as Naples Underground. This 89-room, 3-star hotel has a restaurant, free in-room WiFi, and a conference center.

What's nearby

  • Spaccanapoli - 10 min walk - 0.6 miles
  • Naples National Archaeological Museum - 2 min drive - 1.6 miles
  • Molo Beverello Port - 3 min drive - 1.9 miles
  • Via Toledo - 3 min drive - 1.9 miles
  • Port of Naples - 3 min drive - 1.4 miles

Getting around

  • Naples (INP-Naples Central Rail Station) - 3 min walk
  • Piazza Garibaldi Station - 5 min walk
  • Naples Intl. Airport (NAP) - 5 min drive

Restaurants

  • ‪Caffè Mexico - ‬4 min walk
  • ‪Gran Caffè Novara SRL - ‬3 min walk
  • ‪I Sapori di Parthenope - ‬4 min walk
  • ‪Pizzeria Pellone - ‬4 min walk
  • ‪Europa Grand Hotel & Restaurant - Sea Hotels - ‬1 min walk

About this property

Grand Hotel Europa

Hotel with a restaurant, near Via Toledo
Grand Hotel Europa features free WiFi in public areas, a conference center, and a business center. Multilingual staff at the 24-hour front desk can assist with securing valuables, tours or tickets, and luggage storage. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Additional amenities include coffee/tea in a common area, a refrigerator in a common area, and a computer station.
32-inch flat-screen TVs come with digital channels, and guests can stay connected with free WiFi. Beds are dressed in premium bedding and down comforters, and bathrooms offer hair dryers and bidets. Safes, phones, and desks are also standard.

Languages

English, French, Italian, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily continental breakfast available 7:00 AM to 10:00 AM for a fee: EUR 9.90 for adults and EUR 9.90 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Hosted evening meal available daily for a fee of EUR 29.90; reservation required
  • Snack bar/deli

Restaurants on site

  • La Falena

Things to do

  • Library
  • TV in common areas

Family friendly

  • In-room crib
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Shared refrigerator
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • 4 meeting rooms
  • Business center
  • Computer station
  • Conference center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 1900
  • Communal living room
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Bidet
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with digital channels

Food and drink

  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Individual decor
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: EUR 35.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property welcomes pets for free
  • Pet weight must not exceed 22 lbs per pet
  • Food and water bowls are available
  • Service animals exempt from fees

Children and extra beds

  • One child 3 years old or younger stays free when using existing bedding
  • Rollaway/extra beds are available for EUR 10.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: EUR 4.50 per person, per night, up to 14 nights. This tax does not apply to children under 15 years of age.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for continental breakfast: approximately EUR 9.90 for adults and EUR 9.90 for children
  • Late check-out fee: EUR 35.00 (subject to availability)
  • Rollaway bed fee: EUR 10.0 per night
  • Hosted evening meal: EUR 29.90

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 2:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a smoke detector.

Additional information about polices, regulations, and more:

  • Upon check-in, all guests, including children, must be present to show their passport or government-issued photo ID.
  • Due to national regulations, cash transactions can't exceed EUR 5000 at this property. For additional details, contact the property using the contact information on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • Noise-free rooms can't be guaranteed.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Europa Grand
Europa Grand Hotel
Grand Europa Hotel
Grand Europa Naples
Grand Hotel Europa Naples
Hotel Grand Europa
Grand Hotel Europa Hotel
Grand Hotel Europa Naples
Grand Hotel Europa Hotel Naples

Frequently asked questions

Is a free cancellation option available at Grand Hotel Europa?

Grand Hotel Europa offers free cancellation on certain room rates. If you'd like to learn more, look at the cancellation policy on Orbitz.

What can I see near Grand Hotel Europa?

This hotel is situated in Naples City Centre within a 10-minute walk of Piazza Giuseppe Garibaldi, Corso Umberto I, and Castel Capuano. You'll also find Via Toledo and Molo Beverello Port within a short drive.

Is there parking available at Grand Hotel Europa?

No, there isn't parking available at the hotel.

Does Grand Hotel Europa have a casino?

No, Grand Hotel Europa doesn't have a casino.

Will I find an indoor pool at Grand Hotel Europa?

No, there is no indoor pool at this hotel.

Is Grand Hotel Europa a good place to stay for couples?

Couples staying at this hotel will appreciate amenities like premium bedding and a turndown service as well as a bar.

Are there hot tubs at Grand Hotel Europa?

No, there isn't a spa tub at this hotel.

Does Grand Hotel Europa have a restaurant with a breakfast menu?

Yes, Grand Hotel Europa serves continental breakfast for a surcharge each morning at La Falena.

Will Grand Hotel Europa allow pets to stay for free?

Yes, pets stay free at Grand Hotel Europa and the property also provides food and water bowls for pets.

Are there connecting rooms at Grand Hotel Europa?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

What is the closest airport to Grand Hotel Europa?

The closest major airport to Grand Hotel Europa is Naples Intl. Airport (NAP), which is 2.8 mi away (5 minutes by car).

Are there rooms with balconies that I can book at Grand Hotel Europa?

No, at Grand Hotel Europa, there aren't any guestrooms that list a balcony.

Grand Hotel Europa Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 289 out of 1005 reviews
Rating 8 - Good. 473 out of 1005 reviews
Rating 6 - Okay. 176 out of 1005 reviews
Rating 4 - Poor. 45 out of 1005 reviews
Rating 2 - Terrible. 22 out of 1005 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Okay

KHALIL

Traveled with family
Liked: Cleanliness, staff & service
The hotel is very noisy and the rooms are not soundproof, so if you are searching for a place to sleep well and relax, this is not it. The breakfast is basic and the coffee does not reflect the real Italian coffee.
Stayed 3 nights in Mar 2025

8/10 Good

Yuchao

Liked: Amenities, property conditions & facilities
Should support coffee maker or water
Stayed 2 nights in Feb 2025

8/10 Good

dianne

Traveled with partner
Liked: Amenities
Perfect location for us , well run x
Stayed 3 nights in Dec 2024

10/10 Excellent

ALFONSO

Liked: Cleanliness, staff & service, property conditions & facilities
It is very good for the price
Stayed 1 night in Dec 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is an incredible value for the location,services, and price. Folks that left reviews that they left before checking in or checked out early due to poor neighborhood I think live very sequestered lives. The entire city of Naples is filled with energy, grit, generosity along with some next level antiquity. Bring ear plugs though!
Stayed 3 nights in Dec 2024

8/10 Good

noslen

Stayed 1 night in Sep 2024

4/10 Poor

TECK

Stayed 2 nights in Nov 2024

10/10 Excellent

Alberto, Coral Gables

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2024

10/10 Excellent

Lilibeth, SOUTH SALT LAKE

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

cristina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Ian, Edinburgh

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location; next to Garibaldi train station and central in the city. Good size room and nice bathroom. Didn’t use the bar or breakfast so can’t comment. Staff no different to others in Italy, indifferent.
Stayed 2 nights in Oct 2024

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location, friendly staff

Being next to the main station, this was excellently located for us. The staff were very pleasant. A bit of late night noise, besides that an enjoyable stay.
Stayed 1 night in Sep 2024

10/10 Excellent

Graeme

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Grand Hotel Naples

A good stay and the room was clean and tidy A very helpful desk and we were offered a free coffee as well -Excellent over all
Stayed 2 nights in Oct 2024

6/10 Okay

Patcharaporn

No refrigerator in a room that I didn’t like about it.
Stayed 1 night in Sep 2024

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities
Very conveniently located and staff was very helpful with any questions I had. The room was very nice for the price perfect for a quick stay!
Stayed 1 night in Oct 2024

8/10 Good

Patricia

Traveled with group
Liked: Cleanliness, staff & service
Nice looking hotel. Area around not great. Had to lug suitcase to third floor.
Stayed 1 night in Sep 2024

10/10 Excellent

Vinay

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at Grand Europa during our Italy trip in Sep 2024. Hotel is good with clean rooms , helpful staff, convenient location and good restuarant. The area around the hotel is noisy. Overall good value for money deal.
Stayed 1 night in Sep 2024

10/10 Excellent

Janice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Begum

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
I chose this hotel because of the location and budget friendly. Pros. Friendly staff, easy public transports, and tour facilities Con. Bathroom has no shower curtain, bathroom door needs to be tinted.
Stayed 4 nights in Aug 2024

8/10 Good

Adrienne

Traveled with family
Liked: Staff & service, amenities
Room was fine. Welcoming and accommodating staff. Good breakfast with a number of choices. Area around the hotel is trash filled, dirty and run down and this appears to be the case throughout the city.
Stayed 1 night in Aug 2024

6/10 Okay

EDNA

Traveled with family
Liked: Cleanliness, property conditions & facilities
We stayed at the hotel for 2 nights and the woman who helped us at check-in was not very friendly. Seeing that we arrived with suitcases and were hot, she didn't even come out and said in a rude manner that we must pay the hotel fee right now. She handed over the key, indicated where the elevator was and that was it. I'm not asking for a party every time a guest arrives but empathy would be great for us visitors. Then we asked for a fan and she sent a technician to check the a/c who said it was working fine but I needed a fan because the heat was really horrible. This technician said she would call us in 2 minutes and she never called. When her shift changed we called again and the gentleman who helped us was very friendly and efficient. The breakfast is good but they limit it because they have a gentleman who serves you, they don't let you use the tables unless it's with small trays...I felt like I was in a military dining room. There is a restaurant in the hotel for dinner but it is closed so there are no places to eat in the area and really because it is right next to the Central Station it is not very pleasant to walk around, it is unsafe.
Stayed 2 nights in Aug 2024

6/10 Okay

Krish

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel, thin walls

Very nice hotel, spacious, bright room. However I give it a 3 star overall, because the walls were very thin. Every morning I could hear the person in the next room when they use their toilet. The loud sounds of water and the usage of the bathroom facilities kept waking me up a lot earlier than I'd like to. And for me sleep is very important, especially on a holiday, disturbing my sleep results in deduction of 2 stars. However everything else about the hotel is perfectly fine.
Stayed 3 nights in Aug 2024

6/10 Okay

Marek

Disliked: Property conditions & facilities, room comfort
Stayed 4 nights in Aug 2024

8/10 Good

Tony

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very close to napoli centrale for train travellers very clean hotel helpful starr
Stayed 2 nights in Aug 2024