21 Broad Hotel

3.5 star property
Hotel in Nantucket with free breakfast and a 24-hour front desk

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Photo gallery for 21 Broad Hotel

View from property
Creator video
Building design
Lobby sitting area
Lobby lounge

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • 24/7 front desk
  • Housekeeping
  • Air conditioning
  • Free WiFi

Explore the area

View in a map
21 Broad Street, Nantucket, MA, 02554
  • Place, Whaling Museum
    ‪2 min walk‬
  • Place, Nantucket Atheneum
    ‪3 min walk‬
  • Place, Nantucket Ferry Terminal
    ‪5 min walk‬
  • Airport, Nantucket, MA (ACK-Nantucket Memorial)
    ‪8 min drive‬

Room options

Room, 1 Queen Bed

9.4 out of 10
Exceptional
(10 reviews)
  • 125 sq ft
  • Sleeps 2
  • 1 Queen Bed

Petite King

9.6 out of 10
Exceptional
(5 reviews)
  • 120 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed

9.2 out of 10
Wonderful
(10 reviews)
  • 175 sq ft
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed Accessible

9.6 out of 10
Exceptional
(12 reviews)
  • 193 sq ft
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed, Harbor View

8.8 out of 10
Excellent
(3 reviews)
  • 178 sq ft
  • Harbor view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

About the neighborhood

Nantucket

Located in Nantucket Town, 21 Broad Hotel is next to Quaker Meeting House and Peter Foulger Museum. The 27 rooms at this 3.5-star hotel include refrigerators and LED TVs and guests can enjoy free breakfast.

What's nearby

  • Whaling Museum - 2 min walk - 0.1 miles
  • First Congregational Church - 2 min walk - 0.1 miles
  • Nantucket Atheneum - 3 min walk - 0.2 miles
  • Children's Beach - 5 min walk - 0.3 miles
  • Nantucket Ferry Terminal - 5 min walk - 0.3 miles

Getting around

  • Nantucket, MA (ACK-Nantucket Memorial) - 7 min drive

Restaurants

  • ‪Brotherhood of Thieves - ‬1 min walk
  • ‪The Rose and Crown - ‬2 min walk
  • ‪Lemon Press - ‬3 min walk
  • ‪Island Coffee - ‬2 min walk
  • ‪Stubbys - ‬2 min walk

About this property

21 Broad Hotel

Hotel in Nantucket with free breakfast and a 24-hour front desk
Guests of 21 Broad Hotel enjoy free WiFi in public areas, free newspapers, and a terrace. The 24-hour front desk has staff standing by to help with concierge services, and answer any questions about the accommodations.
Guests can expect free WiFi and 40-inch LED TVs with cable channels. Bathrooms offer hair dryers and designer toiletries, and beds are dressed in premium bedding. Other standard amenities include refrigerators and ironing boards.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Free buffet breakfast available daily 8:00 AM to 10:00 AM

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby

Guest services

  • Concierge services
  • Housekeeping (daily)

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel

More

  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 40-inch LED TV with cable channels

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Iron/ironing board

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - C0012871970
This property accepts credit cards; cash is not accepted
  • Check-in: 4:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • Tax ID number is C0012871970.
  • This property accepts credit cards. Cash is not accepted. 

Additional information about polices, regulations, and more:

  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

21 Broad Hotel Nantucket
21 Broad Hotel
21 Broad Nantucket
21 Broad
Nesbitt Hotel Nantucket
Nesbitt Inn Nantucket
21 Broad Hotel Hotel
21 Broad Hotel Nantucket
21 Broad Hotel Hotel Nantucket

Frequently asked questions

What can I see near 21 Broad Hotel?

This hotel is situated in Nantucket Town, just steps from Whaling Museum and Nantucket Atheneum, and within a short walk of Nantucket Ferry Terminal. You'll also find Children's Beach and Jethro Coffin House less than a mile away.

Will I be able to park at 21 Broad Hotel?

No, this hotel doesn't offer parking.

Does 21 Broad Hotel include a casino?

No, 21 Broad Hotel doesn't have a casino.

Will I find an indoor pool at 21 Broad Hotel?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at 21 Broad Hotel?

Couples will appreciate amenities at this hotel, including premium bedding and bathrobes in each guestroom with some featuring harbor views.

Does 21 Broad Hotel have a hot tub?

No, this hotel doesn't have a spa tub.

Does 21 Broad Hotel have a restaurant that serves breakfast?

21 Broad Hotel offers free buffet breakfast each morning though there is no restaurant.

Will 21 Broad Hotel allow pets to stay for free?

No, pets aren't allowed at 21 Broad Hotel.

Does 21 Broad Hotel have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

What is the closest airport to 21 Broad Hotel?

The closest major airport to 21 Broad Hotel is Nantucket, MA (ACK-Nantucket Memorial), which is 3.2 mi away (7 minutes by car). Another top airport is Vineyard Haven, MA (MVY-Martha's Vineyard), which is around 27.5 mi away.

Are there rooms with balconies that I can book at 21 Broad Hotel?

No, at 21 Broad Hotel, there aren't any guestrooms that list a balcony.

Reviews

21 Broad Hotel Reviews

9.6

Exceptional

9.8/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness
Rating 10 - Excellent. 245 out of 302 reviews
Rating 8 - Good. 34 out of 302 reviews
Rating 6 - Okay. 19 out of 302 reviews
Rating 4 - Poor. 3 out of 302 reviews
Rating 2 - Terrible. 1 out of 302 reviews

Reviews

10/10 Excellent

Deborah

Stayed 1 night in Sep 2025

10/10 Excellent

kathleen

Liked: Cleanliness, staff & service, property conditions & facilities
I have stayed at 21 b
Stayed 3 nights in Jul 2025

10/10 Excellent

Walter

Stayed 1 night in Aug 2025

10/10 Excellent

Susannah

Stayed 3 nights in Jul 2025

10/10 Excellent

ken

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

James

Stayed 2 nights in Aug 2025

8/10 Good

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities

Room for improvement

Generally nice people, but some need basic training in Customer Relations. Several issues with the room 209 which I outlined to the Management in my review. Unfortunately, I only received a canned response.
Stayed 2 nights in Aug 2025

10/10 Excellent

Stephanie

Stayed 3 nights in Jul 2025

10/10 Excellent

Al

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay. Easy check in check out. Nice breakfast . The building is old so the floor was irregular . Be steady on your feet Easy walk to the ferry terminal. Will stay again.
Stayed 1 night in Jul 2025

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities
We LOVE 21 Broad. We make it a point to stay here whenever we come to Nantucket. It’s so charming. The staff are all friendly and helpful every single time. The morning coffee and continental breakfast is great - there are a lot of options from yogurts, to gf doughnuts, to eggs with a savory salt. Yum! The back patio is quiet and cozy. You can’t beat the location. There is a bonus front porch with chairs for people watching or just resting your legs after a day of shopping at all the great shops nearby. Thank you 21 Briad for another great experience. We will return.
Stayed 3 nights in Jul 2025

10/10 Excellent

Gavin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great ACK Stay!

Great accommodations! Clean, comfortable, and classy. Very friendly and personable staff and excellent hang out areas on front porch and back deck area. Location in town a plus but can but a bit loud at night with passers by if you have a room on Broad Street.
Stayed 1 night in Jul 2025

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities

Terrible odor

Most of the staff were excellent and the room was visually appealing but the room had a horrendous smell. It was a very strong musty spell. We notified staff and they sent maintenance right up to inspect. They identified leaking around the ac unit in the ceiling and changed the air filter. It did help slightly for a few hours along with all the windows open but it persisted through out the stay.
Stayed 4 nights in Jul 2025

10/10 Excellent

Jessica, COLLEGEVILLE

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Such a cute place! The staff was so friendly and accommodating. I loved the coffee, water, and ice cream stations. They had many nice offerings for free throughout the day. The rooms were always so fresh and clean. Beds and pillows were very comfortable. It is located right in the middle of downtown so you can walk to everything! Also, the ferry depot is right up the street!
Stayed 4 nights in Jul 2025

10/10 Excellent

Tracy

Stayed 1 night in Jun 2025

10/10 Excellent

Patricia

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great breakfast Wonderful staff
Stayed 3 nights in Jun 2025

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was excellent; the ambiance was attractive; the decor was elegant;m. We would suggest some variety at breakfast, especially with respect to diet sensitivity.
Stayed 3 nights in Jun 2025

10/10 Excellent

Sandra

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was fairly small but had everything we needed. Great amenities - including fridge, bathrobes, and beach towels in the rooms, and water/coffee station, bike racks on the property. Very short walk to the ferry and great location in the heart of the town.
Stayed 1 night in Jun 2025

10/10 Excellent

Isabel

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location and awesome staff
Stayed 4 nights in Jun 2025

10/10 Excellent

Leonard

Traveled with family
Liked: Cleanliness, property conditions & facilities
Very nice property in great location
Stayed 3 nights in Jun 2025

10/10 Excellent

Kevan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
They were awesome. Super friendly and flexible. Great place to stay.
Stayed 1 night in May 2025

10/10 Excellent

Yang

Stayed 3 nights in Jun 2025

8/10 Good

vahid

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was beautifully decorated inside and out (enjoyed sitting outside to read) Great location to walk most places or to hop on the free island buses! Everyone was helpful and polite!
Stayed 4 nights in May 2025

10/10 Excellent

Darrel, Sarasota

Stayed 6 nights in May 2025