Best Western Plus Barclay Hotel3.0 out of 5.0
Recent guest reviews
Rooms were excellent, service awesome (especially in the bar), and surrounding area very clean and accessible. For over 30 motorcycles and over 35 people registration was quick and simple and they accommodated our motorcycles in case of rain (put us under the overhead cover.
I love staying here.The kids enjoy it as well! The staff are always amazing, the rooms are always clean. I've stayed several times, and will continue to return! Thank you Barclay for your hospitality. See you soon!
The hotel is so accommodating. The staff very friendly and very helpful. They couldnt do enough for us. Would highly reecommend staying here when you visit the Island. In a brilliant area for visiting
First night food was terrible. Calamari was the smallest size of calamari I have ever had anywhere. Several of us ordered Caesar salad with salmon. The salad had. Wen sitting in a pool of dressing and the lettuce was totally wilted. They charged us an extra 14 dollars for the dry piece of salmon on top of the 10 dollar drippy salad. The next night one couple waited an hour and five minutes for their dinner while all the other tables that came in 45 minutes after us were served. They gave them 20% of their meals. They should have been comped. The servers were overworked and at times a bit cranky - understandably. Definitely won't eat there again next year
We booked a night at the hotel with a Frances Barkley boat trip from Port Alberni to Bamfield,BC. The hotel staff were extremely helpful both prior to and during our stay; the package rate was very good. Had breakfast at the hotel which was ok....have had better food there on previous visits. However, 6 AM opening for breakfast most welcome as we had to be at the dock by 7:30AM. Would highly recommend this to others.
When we first checked in, the staff was presentable and assisted in all the things that we requested. we did however run in to a problem with another guest having a party on the same floor, but the management dealt with as soon as i reported it. ( I wouldn't say this is a party place ) koodos to the management! Over all experience was really good! Definitely one of my favorite hotels.
This hotel is very nice and a good place to stay for our purposes. The staff is very friendly and helpful, giving us many suggestions of the sights to see in this location. It was very good to have a restaurant on site and the food was excellent..
Didn't actually stay here because we didn't have a reservation and they only had a large suite available. We didn't need it and it was more than we were willing to spend for one night accommodation. The front desk clerk was extremely helpful in finding us a room at another place close by that was extremely clean and comfortable. We certainly appreciated the customer service and I'm sure we would have enjoyed our stay had they had a smaller room available.
I entered the hotel was on crutches and the staff was so accommodating, helped me get checked in the front desk agents were very helpful the staff took care of their customers someone got the elevator all wet I didn't want anyone too slip it was cleaned right away. There is restaurant with fabulous food and lounge, out door pool and there is business center for the guests. All around this place is absolutely great, I had unexpected injury on that Friday and stayed at hotel, so they treated us well Thank you
The accommodations were very clean and comfortable. We had a great breakfast before we started our day. The staff were very friendly and keep everything very clean. We would recommend this location to friends and family to stay.
Reviews from Trip Advisor
88% of guests recommend this hotelTotal of 444 reviews