4/10 Poor
Cathy, victoria
Jul 20, 2025
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The price Monday to Wednesday should be reduced as there is no staff or restaurant available. You are expected to drive into port alberni for dinner etc or have your own dinner supplies yet no plates napkins table cutlery for this is available. A four star resort that offers nothing not even hand soap or bottled water. Only one packet of coffee. Thursday to Sunday the restaurant is open at 5:00. The wasps were insane and you could see the wasp catchers hadn’t been filled with fluid for ages so you could not eat outside. The staff at the restaurant were however excellent. Since the convenience store closed at 5 next door they were busy with people hopefully for ice cream etc. The wine selection was limited and you can feel they are doing the best they can with the limited resources whomever is in charge gives them. The outside patio could use a small table and a shade umbrella. The inside should have a table. There is a microwave in the main reception but not in the room. The cafe across the road is good for breakfast and snack but not for dinner since there are no cooking facilities at the hotel save for a communal microwave.
The room was beautiful and the view great but this is not a resort in any sense of the word.
There is no hot tub pool or sauna. Not even a bathtub. No lotion or hand soap provided. No bathrobes until we asked in day two. Even the coffee filters didn’t fit the machine.
Attention to detail is all that’s needed. Please.
Cathy
Stayed 2 nights in Jul 2025
