Skip to main content
Beginning of main content

Best Western Dorchester Hotel

2.5 out of 5.0

Recent guest reviews

I was not impressed with the quality of the hotel. The room was extremely small, you could clearly hear conversations in the adjacent room and the hotel had a strong musty smell throughout.The restaurant menu was limited.

Our two-night stay in Canada's Harbour City was quite pleasant. The hotel is located in heart of the Nanaimo's charming downtown center. It overlooks the harbour (ask for a harbour view room). The room is spacious, bright and clean. Very high service quality - the staff genuinely care about their guests, which is so refreshing. Wilma, the server who seems to run the breakfast singlehandedly, is a delight. The breakfast is quite good, too. I'd certainly recommend the Dorchester for your next visit to Nanaimo.

Stayed here for one night in the executive suite, the lobby has a great historic feel and the location is great for walking in Nanaimo. The room was a big disappointment, thrift store decore with miss matched furniture and no thought given to layout. Tired dated and generally unclean with thick dust on the baseboards. Our room overlooked the smoking patio, air quality was terrible. The hotel location is very noisy at night with groups of people going to and from bars and traffic. We were woken up several times by screaming and a fight that had to be broken up by police on the sidewalk beside the hotel. This location lacks the amenities one would expect at a Best Western Plus, there is very limited parking available for guests, no complimentary breakfast and while the lobby is lovely our room was tired and dirty. If location is what you value most then that can't be beat. Unless you are a really deep sleeper bring ear plugs.

Location, staff, cleanliness were all 10+. We will be back next year and book this hotel. So far it is the best hotel we have stayed in (and there were quite a few) This hotel is located in the center of old Nanaimo. Quaint shops, lots of restaurants and art all within walking distance to the hotel. Our meal at the Thai restaurant 2 blocks from the hotel was incredibel.

My girlfriend and I took a few days to travel from the mainland to Vancouver island. We stayed at the historical Dorchester and requested a Harbour view which was very nice. I am familiar with the hotel being a former islander. Updates to the hotel have been Completed but I will have to say that it has taken the history out of the hotel. Having said that, the convenience of the location being steps from old town and the beautiful Harbour walk across the street makes this hotel a great choice.

Location is great for the inner harbour. Rooms are small but clean and quiet. Bed is comfortable and shower has a good flow. I stay here mainly because of location. Easy and friendly check in and out.

the hotel location is good. the rest is not very good value for price. our room was a queen suite with harbour view. the room was very smelly..old and mildewey. the bed was terrible, pillows horrible. we had just come from a best western in Courtenay and it was excellent. time for an overall. we would be challenged to stay here again even though we like the location. there are other hotels in the area that we will now be looking to try out.

We stayed here prior to catching a ferry to the mainland. The free parking was a nice feature. The breakfast was very nice though it was an extra charge. The views of the waterfront were nice. The waterfront park across the street was a great find.

Clean room but we had only 1 working plug in whole room. There wasnt enough parking so ended up paying to park elsewhere. The hotel restaurant/lounge was never open. The patio is ok but only 5 chairs and not decorated or anything. Wasnt a good hotel for a group. Especially a sports group.

Nice hotel, nice staff, but hallways echo and rooms are VERY small. Our room was more like a closet with a bed. So close to the lobby it was non stop NOISE all morning. Parking was full, we had to park blocks away, pay and get reimbursed at check out. Would only stay again if we had no other option.

70 Church St Nanaimo BC

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining
  • Fitness center

Best Western Dorchester Hotel places you next to Bastion and within a 5-minute walk of Nanaimo Museum. This 70-room hotel has conveniences like a restaurant, free in-room WiFi, and free self parking. In central Nanaimo, the hotel is also close to Nanaimo Aquatic Centre and Newcastle Island Marine Provincial Park.


In addition to a meal at the onsite restaurant, you can also enjoy a drink at the bar/lounge. Start your day off with breakfast, available for a fee.


All 70 air-conditioned rooms feature coffee makers, free local calls, and safes. Guests can enjoy flat-screen TVs and stay connected with free WiFi. Other amenities include hair dryers, ironing boards, and desks.

Property features

Best Western Dorchester Hotel offers a fitness center, a rooftop terrace, and free WiFi in public areas. Free parking is available if you drive. The 24-hour front desk has staff standing by to help with dry cleaning/laundry and luggage storage. Additional amenities include 5 meeting rooms, conference space, and a business center.

Room options

Standard Room, 1 Queen Bed, Non Smoking, Harbor View

Queen 1 | Sleeps 2

Standard Room, 2 Double Beds, Non Smoking, Harbor View

Full 2 | Sleeps 4

Standard Room, 1 King Bed, Non Smoking

King 1 | Sleeps 2

Standard Room, 2 Double Beds, Non Smoking

Full 2 | Sleeps 4

Reviews from Trip Advisor

Trip Advisor aggregated rating

62% of guests recommend this hotel

Total of 536 reviews