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Best Western Dorchester Hotel

2.5 out of 5.0

Recent guest reviews

Very nice view of the harbour. Really nice to look out the window and enjoy watching the ships and the water planes taking off. The check in staff was very helpful. He was able to look up my rewards number and credit my account. He even told me that I had gold status that I never knew about!

We stayed in a beautifully large suite The king bed was super comfy, we had two pull out sofa beds, Keurig coffee machine and pretty good views On top of everything we were able to check in about 11:00am, which was great. Why only 3 stars? The restaurant and lounge are completely uninviting and deserted At breakfast the young girl working was wAy over her head and clearly had never served before. Zero menu knowledge, training or hospitality skills. I was one of 5 guests that morning at breakfast. Every table had dirty plates and cups on them...every single table. When you are starting your day eating breakfast and surrounded by other guests breakfast leftovers and garbage it kinda leaves a bad impression. Hey, the front desk guys were great, the housekeepers did a wonderful job tidying our room, but the restaurant, lounge and breakfast experience soured our visit.

The Best Western Dorchester has been remodeled. We checked in and had a professional reception by a young gracious fellow. Our room faced the ocean, roomy and clean. Our double beds were comfortable and the view was great. Parking was provided as well. The lobby offered a coffee stand - 24 hour and of course the BW cookies! If you have heavy luggage use the Church entrance then park. The ocean side of the hotel has stairs to the door entrance. The breakfast area is bright and faces the ocean. Servers are polite and the breakfast is offered at 20% off for guests. We ordered toast and cream cheese that comes in a serving dish and is more than ample. We extended our stay 2 more days without problems. The hotel also has guest laundry. Because it was spring break the laundry soap dispensers were empty. Try as hard as the reception staff tried they could not find any soap. (Housekeeping was closed that evening). A hint - carry a packet of soap in your suitcase!. We enjoyed our stay - ask for a room with an ocean view. We will be back!

The deck clerk at check-in was very welcoming and helpful. Overall great experience. Great location. Walking distance to downtown. Close to the Casino and waterfront. Will stay here again. Good food in the restaurant.

Lovely place everything is walking distance, coffee shops, souvenirs shops, restaurants and if your up for it a casino. It also is just across the road from the harbour flights, just a great location.

On a week of travel that brought me to Vancouver island for just 2 days, and only spent one night here. Thankfully I did not have to stay the week here. Smallest room I have ever been placed in. Perhaps it was just overly laid out with furniture. Nonetheless, I found myself feeling too cramped in this room. Almost no space to lay out my suitcase, so I just left the next morning in the same clothes I arrived with. For the few hours I did spend in the room, I had simply bought a microwave dinner on my way in. Had to go up one floor to use a common kitchen microwave. Although they do have a restaurant on site, I had travelled on an early east coast start from the east coast so by the time I arrived, I was too exhausted to go to the restaurant. It did not seem very busy when I checked in, and that was a red flag for me. A bored chef, or someone taking on multiple roles of server and cook? I wasn't interested. The parking was atrocious. Nowhere to park that made it easy to get in to the hotel. I had to walk around the block up an incline that made pushing my luggage a real chore. I really liked what I saw of Nanaimo, Parksville and Victoria and I want to go back, but I won't select this hotel.

Here for business. The Hotel is a bit older, but they've tried to modernize it somewhat. I stayed on the first floor and it was actually quite noisy. You can hear the people walking in the hallway, and you can hear the water running on the second floor... Also, the room was quite small and compact, and the bathtub didn't drain as efficiently... On a positive, the bed was comfortable and the wifi connection was fast enough to steam movies and TV shows.

Not directly on the water, but close enough to give some rooms a view. Best Western Dorchester Hotel is located in downtown Nanaimo, close to all the activities and a short walk away to get the boat to Newcastle Island. There is a dedicated free parking by the hotel. The parking issue was a large factor in not selecting Coast Hostels nearby. Our first visit was in 2010. Like the first time, our room was extremely comfortable. We really did not have a view this time. The room, though, had a separate living area with a couch, desk and TV. The bedroom was large, the bathroom was small, but doable. There was a refrigerator and coffee. The BW Dorchester met our needs. We did not take the breakfast selection. We did take use of the washer and dryer though. It was just a few minutes to walk to the harbor. We enjoyed hiking around beautiful Newcastle Island. If you have time, this state park is well worth the effort to explore. We also enjoyed the clams at the Lighthouse Bistro and Pub along the harbor. The Greek Restauant “Asteras” in the Old City Quarter is quite good also. If you found this review helpful in any way, please press “LIKE” to let me know.

Great staff and close to amenities! Nice view of the harbor from my room. I would like to go back for a personal stay to use the location for shopping, yoga, restaurants and to walk along the ocean. No need to drive, all with in walking distance.

The Dorchester Hotel is accross the road from the Nanaimo waterfront and we were fortunate enough to have a room with a lovely view. We arrived in the afternoon, so free hotel parking was available however the hotel lot is also a pay parking lot open to the public and we noticed in the evening that it was completely full.

70 Church St Nanaimo BC

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining
  • Fitness center

Best Western Dorchester Hotel places you next to Bastion and within a 5-minute walk of Nanaimo Museum. This 70-room hotel has conveniences like a restaurant, free in-room WiFi, and free self parking. In central Nanaimo, the hotel is also close to Nanaimo Aquatic Centre and Newcastle Island Marine Provincial Park.


In addition to a meal at the onsite restaurant, you can also enjoy a drink at the bar/lounge. Start your day off with cooked-to-order breakfast, available for a fee.


All 70 air-conditioned rooms feature coffee makers, free local calls, and safes. Guests can enjoy flat-screen TVs and stay connected with free WiFi. Other amenities include hair dryers, ironing boards, and desks.

Property features

Best Western Dorchester Hotel offers a fitness center, a rooftop terrace, and free WiFi in public areas. Free parking is available if you drive. The 24-hour front desk has staff standing by to help with dry cleaning/laundry and luggage storage. Additional amenities include 5 meeting rooms, conference space, and a business center.

Reviews from Trip Advisor

Trip Advisor aggregated rating

62.0% of guests recommend this hotel

Total of 593 reviews