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Best Western Dorchester Hotel

2.5 out of 5.0

Recent guest reviews

Fantastic and friendly staff . Clean, quaint rooms overlooking the famous Nanaimo harbor and sea wall. Right down town , close to everything, Has that old time warmth’s feel of belonging to something great. Where the staff is truly there to enhance your stay. When you leave ,you walk away feeling refreshed and relaxed knowing you can always come back to get away! The Best all around staff of all the different hotels I’ve stayed at in Nanaimo. To the staff, management and owners, well Done! And see you again soon!

This hotel is a smaller, intimate type of place, at least it feels that way. We have stayed there every year for the last 3 or 4 years for New Year's Eve with another couple. We find it much nicer than the huge, crazy busy hotels, the desk clerks make your experience so personal, we will continue to stay there and recommend it to others.

Rooms seemed clean however hardwood floor was noisy from other rooms above, cold to get up in morning. Did not encounter many staff, but desk staff were friendly, getting from parking lot wasn’t great, stairs and suitcase don’t work well

Excellent Rooms-Good Rate-Great Restaurant Felt like I had come home and I hadn't been to this hotel in years as my travel plans had changed. Very modern and very clean and well located in Nanaimo. Downtown!

Upon arrival at the hotel we were greeted with a cheerful and helpful desk person. We asked for and were given directions to our function which was not on the premises. Our room was at the temperature that we are comfortable in and set up just right. Our breakfast the next morning was a delight with our hostess and the food was excellent.

I rented a suite expecting something really special based on the price but it was really just two average rooms and your paying for the view I guess. Both rooms had old tvs with fuzzy picture and no HD channels. the furniture Was old and the sofa bed was really uncomfortable trying to watch tv. Bed was comfortable at least .

Nice recent renovation on this older hotel located in downtown Nanaimo within walking distance of small boutiques, cafes, restaurants, and pubs. Friendly staff informed us on amenities and nearby things to do. Decent size renovated room with hardwood (or laminate?) floor. Very comfortable bed.

The Dorchester is located across the street from the harbour area. Great spot to grab a coffee and head down to watch the float planes land and take off. With plenty of restaurants and coffee shops you do not have to dine in the hotel which is probably a good thing as that is the only thing about the hotel that was not 5 star. The breakfast serving was understaffed and not prepared for the large group that we were with. The server expressed her frustration with the amount of people and to be fair to her there was not any management assistance evident. Due to this most of the group went elsewhere the next day. A loss to the hotel. The rooms were small but clean and well appointed. We did not have a harbour view, the parking lot is not that appealing. The check in was efficient and personable and the decor was modern but cozy. I would recommend this hotel and will stay there next time I visit Nanaimo.

My overall stay was good at this establishment. The room was good and very satisfactory. The only complaint I have was the food was cold and not enough at conference and the parking was not sufficient as parking was limited. I would stay here again and would recommend to others. Staff was very good and informative at all times. The housekeeping was awesome.

Nicely updated hotel with great location near ferries, highway and seaplane terminal. Located in restored downtown area, quiet and good restaurants within walking distance. Clean active harbour across street.

70 Church St Nanaimo BC

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining
  • Fitness center

Best Western Dorchester Hotel places you next to Bastion and within a 5-minute walk of Nanaimo Museum. This 70-room hotel has conveniences like a restaurant, free in-room WiFi, and free self parking. In central Nanaimo, the hotel is also close to Nanaimo Aquatic Centre and Newcastle Island Marine Provincial Park.


In addition to a meal at the onsite restaurant, you can also enjoy a drink at the bar/lounge. Start your day off with cooked-to-order breakfast, available for a fee.


All 70 air-conditioned rooms feature coffee makers, free local calls, and safes. Guests can enjoy flat-screen TVs and stay connected with free WiFi. Other amenities include hair dryers, ironing boards, and desks.

Property features

Best Western Dorchester Hotel offers a fitness center, a rooftop terrace, and free WiFi in public areas. Free parking is available if you drive. The 24-hour front desk has staff standing by to help with dry cleaning/laundry and luggage storage. Additional amenities include 5 meeting rooms, conference space, and a business center.

Room options

Standard Room, 1 Queen Bed, Non Smoking, Harbor View

Queen 1 | Sleeps 2

Standard Room, 2 Double Beds, Non Smoking, Harbor View

Full 2 | Sleeps 4

Standard Room, 1 King Bed, Non Smoking

King 1 | Sleeps 2

Standard Room, 2 Double Beds, Non Smoking

Full 2 | Sleeps 4

Reviews from Trip Advisor

Trip Advisor aggregated rating

62% of guests recommend this hotel

Total of 580 reviews