Novotel Nairobi Westlands

5.0 star property
Luxury hotel with a full-service spa and free valet parking

Choose dates to view prices

Photo gallery for Novotel Nairobi Westlands

2 bars/lounges, rooftop bar
Lobby
1 bedroom, premium bedding, down comforters, pillowtop beds
Couples treatment rooms, steam room, body treatments, aromatherapy
Breakfast, lunch, dinner served; Italian cuisine

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pool
  • Bar
  • Pet friendly
  • Spa

Explore the area

View in a map
LOWER KABETE ROAD, WESTLANDS, Nairobi, 00600
  • Place, Sarit Centre
    ‪7 min walk‬
  • Place, Village Market
    ‪6 min drive‬
  • Place, United Nations Office at Nairobi
    ‪7 min drive‬
  • Airport, Nairobi (NBO-Jomo Kenyatta Intl.)
    ‪22 min drive‬

Room options

Deluxe Suite, 1 Bedroom (King bed)

  • 807 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Executive Room, 1 King Bed

  • 441 sq ft
  • Sleeps 4
  • 1 King Bed

Executive Suite, 1 Bedroom (King bed)

  • 678 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Presidential Suite, 3 Bedrooms, Kitchenette (2 Twin Beds, Living Room)

  • 3 bedrooms
  • Sleeps 8
  • 2 King Beds, 1 Twin Bed and 1 Large Twin Bed

Superior Room, 1 King Bed

9.8 out of 10
Exceptional
(6 reviews)
  • Sleeps 4
  • 1 King Bed

Superior Room, 2 Twin Beds

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Twin Beds

You may also like

About the neighborhood

Nairobi

Located in Spring Valley within a short walk of Sarit Centre, Novotel Nairobi Westlands is within a few miles (5 km) of other popular sights such as The Aga Khan University Hospital. This 5-star hotel has 347 guestrooms and offers a full-service spa, an outdoor pool, and a 24-hour gym.

What's nearby

  • Sarit Centre - 7 min walk - 0.4 miles
  • The Aga Khan University Hospital - 5 min drive - 2.1 miles
  • Kenyatta International Convention Centre - 6 min drive - 3.5 miles
  • Village Market - 6 min drive - 2.8 miles
  • United Nations Office at Nairobi - 7 min drive - 3.0 miles

Getting around

  • Syokimau Station - 31 min drive
  • Nairobi (WIL-Wilson) - 21 min drive

Restaurants

  • ‪Barista & Co. Specialty Coffee (Sarit) - ‬7 min walk
  • ‪Mam Mam Vietnamese - ‬6 min walk
  • ‪Fonda's Taqueria Westlands - ‬6 min walk
  • ‪Sacred Mill Coffee Roasters - ‬6 min walk
  • ‪Alloy - ‬9 min walk

About this property

Novotel Nairobi Westlands

Luxury hotel with a full-service spa and free valet parking
Built in 2024, the brand new Novotel Nairobi Westlands features a full-service spa, an outdoor pool, and a 24-hour gym. You can put free valet parking to good use if you drive. Front-desk staff can answer questions 24/7, and assist with dry cleaning/laundry, securing valuables, and access to locker space. Other amenities at this luxury hotel include a steam room, a rooftop terrace, and free WiFi in public areas.
32-inch Smart TVs come with satellite channels, and guests can stay connected with free WiFi. Pillowtop beds sport premium bedding and down comforters, and bathrooms offer rainfall showers, hair dryers, and free toiletries. Other amenities include sitting areas, minibars, and coffee makers. Change of towels is available on request.
Recreational amenities at the hotel include an outdoor pool, a steam room, and a 24-hour fitness center.
The onsite spa has 4 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured valet parking on site

Food and drink

  • Daily full breakfast available 6:30 AM to 10:30 AM for a fee: USD 30 for adults and USD 15 for children
  • 2 bars/lounges
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Couples/private dining

Restaurants on site

  • Gemma's Kitchen & Bar
  • Rooftop Pool & Bar
  • Social Hub
  • Trunk & Tandoor

Things to do

  • 24-hour gym
  • Free children's club
  • Full-service spa
  • Outdoor pool
  • Steam room

Family friendly

  • Children's games
  • Free children's club
  • In-room crib
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Hair salon
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • 1,755 square feet of conference space
  • 13 meeting rooms

Outdoors

  • Garden
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Spa open daily
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hardwood flooring in public areas
  • Magnifying mirror
  • No elevator
  • Smooth flooring in public areas
  • Smooth flooring in room
  • Stair-free path to entrance
  • Thin carpet in public areas
  • Thin carpet in room
  • Tile flooring in public areas
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 10 floors
  • Ballroom
  • Banquet hall
  • Built in 2024
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch smart TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Meal delivery service
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Iron/ironing board
  • Laptop workspace
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 20 per pet, per night, plus a one-time cleaning fee of USD 20
  • Dogs and cats only

Children and extra beds

  • Children stay free when using existing bedding
  • Rollaway/extra beds are available for USD 30.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately USD 30 for adults and USD 15 for children
  • Pet fee: USD 20 per pet, per night plus USD 20 one-time cleaning fee
  • Rollaway bed fee: USD 30.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit, and outdoor lighting
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free valet parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a fire extinguisher, a smoke detector, a first aid kit, and outdoor lighting.
  • This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Additional information about polices, regulations, and more:

  • Pool access available from 6:00 AM to 7:00 PM.
  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • There are no elevators.

Property is also known as

Novotel Nairobi Westlands Hotel
Novotel Nairobi Westlands NAIROBI
Novotel Nairobi Westlands Hotel NAIROBI

Frequently asked questions

Are free cancellation options available at Novotel Nairobi Westlands?

Novotel Nairobi Westlands provides free cancellation on certain room rates. If you'd like to learn more, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at Novotel Nairobi Westlands?

As of Oct 17, 2025, prices found for a 1-night stay for 2 adults at Novotel Nairobi Westlands on Oct 24, 2025 start from $132.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see within easy reach of Novotel Nairobi Westlands?

This hotel is situated in Spring Valley within a 10-minute walk of Sarit Centre and Westgate Shopping Mall. You'll also find Nairobi National Museum and Uhuru Park within a short drive.

Is parking available on site at Novotel Nairobi Westlands?

Yes, secured valet parking is offered for free at the hotel.

Is a spa located at Novotel Nairobi Westlands?

There is a full-service spa available for guests to enjoy and services include hot stone massages, deep-tissue massages, couples treatments, and body wraps.

Does Novotel Nairobi Westlands include a casino on the premises?

No, Novotel Nairobi Westlands doesn't have a casino.

Is there an indoor pool at Novotel Nairobi Westlands?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 6:00 AM and 7:00 PM.

Is Novotel Nairobi Westlands good for couples?

There are plenty of amenities for couples at this hotel, including an outdoor pool, a poolside bar, and a poolside restaurant.

Are there hot tubs at Novotel Nairobi Westlands?

No, but this hotel does have a steam room.

Does Novotel Nairobi Westlands feature a restaurant that includes a breakfast menu?

Yes, Novotel Nairobi Westlands serves a full breakfast for a surcharge each morning at Gemma's Kitchen & Bar.

Does Novotel Nairobi Westlands allow pets to stay free of charge?

Although they can't stay for free, cats and dogs are welcome at Novotel Nairobi Westlands for a fee of USD 20 per pet, per night.

Are there connecting rooms at Novotel Nairobi Westlands?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

Where is the closest airport to Novotel Nairobi Westlands?

The closest major airport to Novotel Nairobi Westlands is Nairobi (WIL-Wilson), which is 5.5 mi away (21 minutes by car). Another top airport is Jomo Kenyatta Intl. Airport (NBO), which is located 12.9 mi away (34-minute drive).

Are there rooms with balconies that I can book at Novotel Nairobi Westlands?

No, there aren't any guestrooms with balconies at Novotel Nairobi Westlands.