Located in Spring Valley within a short walk of Sarit Centre, Novotel Nairobi Westlands is within a few miles (5 km) of other popular sights such as The Aga Khan University Hospital. This 5-star hotel has 347 guestrooms and offers a full-service spa, an outdoor pool, and a 24-hour gym.
What's nearby
Sarit Centre - 7 min walk - 0.4 miles
The Aga Khan University Hospital - 5 min drive - 2.1 miles
Kenyatta International Convention Centre - 6 min drive - 3.5 miles
Village Market - 6 min drive - 2.8 miles
United Nations Office at Nairobi - 7 min drive - 3.0 miles
Getting around
Syokimau Station - 31 min drive
Nairobi (WIL-Wilson) - 21 min drive
Restaurants
Barista & Co. Specialty Coffee (Sarit) - 7 min walk
Mam Mam Vietnamese - 6 min walk
Fonda's Taqueria Westlands - 6 min walk
Sacred Mill Coffee Roasters - 6 min walk
Alloy - 9 min walk
About this property
Novotel Nairobi Westlands
Luxury hotel with a full-service spa and free valet parking
Built in 2024, the brand new Novotel Nairobi Westlands features a full-service spa, an outdoor pool, and a 24-hour gym. You can put free valet parking to good use if you drive. Front-desk staff can answer questions 24/7, and assist with dry cleaning/laundry, securing valuables, and access to locker space. Other amenities at this luxury hotel include a steam room, a rooftop terrace, and free WiFi in public areas.
32-inch Smart TVs come with satellite channels, and guests can stay connected with free WiFi. Pillowtop beds sport premium bedding and down comforters, and bathrooms offer rainfall showers, hair dryers, and free toiletries. Other amenities include sitting areas, minibars, and coffee makers. Change of towels is available on request.
Recreational amenities at the hotel include an outdoor pool, a steam room, and a 24-hour fitness center.
The onsite spa has 4 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a steam room.
The spa is open daily. Guests under 18 years old are not allowed in the spa.
In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
Available in some public areas: Free WiFi
Parking and transportation
Free secured valet parking on site
Food and drink
Daily full breakfast available 6:30 AM to 10:30 AM for a fee: USD 30 for adults and USD 15 for children
2 bars/lounges
A coffee shop/cafe
A poolside bar
A restaurant
Couples/private dining
Restaurants on site
Gemma's Kitchen & Bar
Rooftop Pool & Bar
Social Hub
Trunk & Tandoor
Things to do
24-hour gym
Free children's club
Full-service spa
Outdoor pool
Steam room
Family friendly
Children's games
Free children's club
In-room crib
Outdoor pool
Soundproofed rooms
Conveniences
24-hour front desk
Guidebooks
Hair salon
Lockers
Luggage storage
Safe at front desk
Guest services
Change of bedsheets (on request)
Change of towels on request
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Porter/bellhop
Business services
1,755 square feet of conference space
13 meeting rooms
Outdoors
Garden
Outdoor furniture
Pool loungers
Pool umbrellas
Rooftop terrace
Full-service spa
4 treatment rooms
Aromatherapy
Body scrubs
Body wraps
Couples treatment rooms
Deep-tissue massages
Facials
Hot stone massages
Manicures/pedicures
Spa open daily
Steam room
Swedish massages
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Hardwood flooring in public areas
Magnifying mirror
No elevator
Smooth flooring in public areas
Smooth flooring in room
Stair-free path to entrance
Thin carpet in public areas
Thin carpet in room
Tile flooring in public areas
Visual alarms in hallways
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible public washroom
Wheelchair-accessible restaurant
Wheelchairs on site
More
1 building
10 floors
Ballroom
Banquet hall
Built in 2024
Reception hall
Smoking not allowed
Room amenities
Bedroom
Blackout drapes
Down comforter
Free crib
Hypo-allergenic bedding
Pillowtop mattress
Premium bedding
Bathroom
Bathrobes
Bathtub or shower
Free toiletries
Hair dryer
Rainfall showerhead
Shampoo
Slippers
Soap
Toilet paper
Toothbrush and toothpaste (on request)
Towels provided
Entertainment
32-inch smart TV with premium satellite channels
Food and drink
24-hour room service
Coffee/tea maker
Electric kettle
Free bottled water
Meal delivery service
Minibar
More
Air conditioning
Connecting rooms available
Desk
Desk chair
Electrical adapters
Iron/ironing board
Laptop workspace
Safe
Separate sitting area
Soundproofed rooms
Policies
Check-in
Check-in time starts at 3:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18
Check-out
Check-out before noon
Contactless check-out available
Special check-in instructions
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Access methods
Staffed front desk
Pets
This property welcomes pets for USD 20 per pet, per night, plus a one-time cleaning fee of USD 20
Dogs and cats only
Children and extra beds
Children stay free when using existing bedding
Rollaway/extra beds are available for USD 30.0 per night
Free cribs/infant beds are available
Property payment types
Important information
Optional extras
These fees and deposits will be charged at check-in, check-out, or the time of service.
Fee for full breakfast: approximately USD 30 for adults and USD 15 for children
Pet fee: USD 20 per pet, per night plus USD 20 one-time cleaning fee
Rollaway bed fee: USD 30.0 per night
This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit, and outdoor lighting
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Check-in: 3:00 PM
Check-out: noon
Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free valet parking.
We should mention
Details about charges, deposits, or other important information:
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Charges for extra guests may apply and vary depending on the property's policy.
A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
This property accepts credit cards, debit cards, and cash.
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Onsite safety features include a fire extinguisher, a smoke detector, a first aid kit, and outdoor lighting.
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).
Additional information about polices, regulations, and more:
Pool access available from 6:00 AM to 7:00 PM.
Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
There are no elevators.
Property is also known as
Novotel Nairobi Westlands Hotel
Novotel Nairobi Westlands NAIROBI
Novotel Nairobi Westlands Hotel NAIROBI
Frequently asked questions
Are free cancellation options available at Novotel Nairobi Westlands?
Novotel Nairobi Westlands provides free cancellation on certain room rates. If you'd like to learn more, take a look at the cancellation policy on Orbitz.
How much does it cost to stay at Novotel Nairobi Westlands?
As of Oct 17, 2025, prices found for a 1-night stay for 2 adults at Novotel Nairobi Westlands on Oct 24, 2025 start from $132.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What can I see within easy reach of Novotel Nairobi Westlands?
This hotel is situated in Spring Valley within a 10-minute walk of Sarit Centre and Westgate Shopping Mall. You'll also find Nairobi National Museum and Uhuru Park within a short drive.
Is parking available on site at Novotel Nairobi Westlands?
Yes, secured valet parking is offered for free at the hotel.
Is a spa located at Novotel Nairobi Westlands?
There is a full-service spa available for guests to enjoy and services include hot stone massages, deep-tissue massages, couples treatments, and body wraps.
Does Novotel Nairobi Westlands include a casino on the premises?
No, Novotel Nairobi Westlands doesn't have a casino.
Is there an indoor pool at Novotel Nairobi Westlands?
No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 6:00 AM and 7:00 PM.
Is Novotel Nairobi Westlands good for couples?
There are plenty of amenities for couples at this hotel, including an outdoor pool, a poolside bar, and a poolside restaurant.
Are there hot tubs at Novotel Nairobi Westlands?
No, but this hotel does have a steam room.
Does Novotel Nairobi Westlands feature a restaurant that includes a breakfast menu?
Yes, Novotel Nairobi Westlands serves a full breakfast for a surcharge each morning at Gemma's Kitchen & Bar.
Does Novotel Nairobi Westlands allow pets to stay free of charge?
Although they can't stay for free, cats and dogs are welcome at Novotel Nairobi Westlands for a fee of USD 20 per pet, per night.
Are there connecting rooms at Novotel Nairobi Westlands?
Yes, you can book connecting guestrooms at this hotel for your group or family vacation.
Where is the closest airport to Novotel Nairobi Westlands?
The closest major airport to Novotel Nairobi Westlands is Nairobi (WIL-Wilson), which is 5.5 mi away (21 minutes by car). Another top airport is Jomo Kenyatta Intl. Airport (NBO), which is located 12.9 mi away (34-minute drive).
Are there rooms with balconies that I can book at Novotel Nairobi Westlands?
No, there aren't any guestrooms with balconies at Novotel Nairobi Westlands.