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Hyatt Place Nairobi Westlands

5.0 star property
Luxury hotel with 2 restaurants and free breakfast
VIP Access

Choose dates to view prices

Photo gallery for Hyatt Place Nairobi Westlands

Exterior
Creator video - submitted by Tootsie's
2 bars/lounges
City view from property
Restaurant

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
  • Free WiFi
  • Restaurant

Explore the area

View in a map
10 Lower Kabete Rd, Nairobi, Nairobi County, 43114
  • Place, Sarit Centre
    ‪1 min walk‬
  • Place, Westgate Shopping Mall
    ‪5 min walk‬
  • Place, Oshwal Religious Centre
    ‪10 min walk‬
  • Airport, Nairobi (NBO-Jomo Kenyatta Intl.)
    ‪23 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members
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Room options

View all photos for Suite, 1 Bedroom (King)

Minibar, laptop workspace, soundproofing, iron/ironing board

Suite, 1 Bedroom (King)

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 1 King Bed (Forest)

55-inch TV with cable channels

Deluxe Room, 1 King Bed (Forest)

  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Accessible (King)

Minibar, laptop workspace, soundproofing, iron/ironing board

Suite, 1 Bedroom, Accessible (King)

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 1 King Bed

Minibar, laptop workspace, soundproofing, iron/ironing board

Deluxe Room, 1 King Bed

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed with Sofa bed

Minibar, laptop workspace, soundproofing, iron/ironing board

Deluxe Room, 1 King Bed with Sofa bed

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, Multiple Beds

Shower, towels

Deluxe Room, Multiple Beds

  • Sleeps 3
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Executive Suite, 1 Bedroom

Minibar, laptop workspace, soundproofing, iron/ironing board

Executive Suite, 1 Bedroom

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite, 1 King Bed with Sofa bed

Minibar, laptop workspace, soundproofing, iron/ironing board

Junior Suite, 1 King Bed with Sofa bed

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed

Minibar, laptop workspace, soundproofing, iron/ironing board

Room, 1 King Bed

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Twin Beds

Shower, towels

Deluxe Room, 2 Twin Beds

  • Sleeps 2
  • 2 Twin Beds

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About the neighborhood

Nairobi

Located in Highridge, Hyatt Place Nairobi Westlands is adjacent to Sarit Centre and within a 10-minute stroll of Westgate Shopping Mall. This 168-room, 5-star hotel welcomes guests with 2 restaurants, a 24-hour gym, and free in-room WiFi.

What's nearby

  • Sarit Centre - 1 min walk - 0.1 miles
  • Westgate Shopping Mall - 5 min walk - 0.3 miles
  • Nairobi Education Centre - Animal Orphanage - 7 min walk - 0.4 miles
  • Oshwal Religious Centre - 10 min walk - 0.6 miles
  • University of Nairobi - 3 min drive - 1.6 miles

Getting around

  • Syokimau Station - 29 min drive
  • Nairobi (WIL-Wilson) - 20 min drive

Restaurants

  • ‪ArtCaffe Gastro Bar - ‬5 min walk
  • ‪Barista & Co. Specialty Coffee (Sarit) - ‬5 min walk
  • ‪NewsCafe Sarit Centre - ‬6 min walk
  • ‪Fonda's Taqueria Westlands - ‬4 min walk
  • ‪Java House - ‬5 min walk

About this property

Hyatt Place Nairobi Westlands

Luxury hotel with 2 restaurants and free breakfast
Hyatt Place Nairobi Westlands features a 24-hour gym, free WiFi in public areas, and meeting rooms. If you plan to drive, free parking is available. Multilingual staff at the front desk are standing by 24/7 to help with concierge services, dry cleaning/laundry, and luggage storage. Other amenities at this luxury hotel include a conference center, a 24-hour business center, and a seasonal outdoor pool.
Guests can expect free WiFi and 55-inch TVs with cable channels. Beds sport pillow menus. Other standard amenities include sitting areas, minibars, and ironing boards.
Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.

Similar properties

Outdoor pool, open 6:00 AM to 10:00 PM, sun loungers
Hyatt Regency Nairobi Westlands
  • Pool
  • Pet friendly
  • Parking included
  • Free WiFi
9.4 out of 10, Exceptional, 78 reviews
$177 nightly
The price is $207
Jan 17 - Jan 18
Total with taxes and fees
Hyatt Regency Nairobi Westlands

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends
  • 2 bars/lounges
  • 2 restaurants
  • Couples/private dining

Things to do

  • 24-hour gym
  • Art gallery
  • Billiards/pool table
  • Designer stores
  • Seasonal outdoor pool
  • Shopping mall
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • Grocery/convenience store
  • Laundry facilities
  • Seasonal outdoor pool
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • 4 meeting rooms
  • Computer station
  • Conference center (3,703 square feet of space)
  • Coworking space

Outdoors

  • In a nature reserve
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Braille/raised signage
  • Elevator (68 inch wide door)
  • Front entrance ramp
  • Grab bar in shower (35 inches high)
  • Grab bar near toilet (35 inches high)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity (30 inches high)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 16 floors
  • Banquet hall
  • Built in 2024
  • Designated smoking areas (fines apply)
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Pillow menu

Bathroom

  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 55-inch TV with premium cable channels

Food and drink

  • Free bottled water
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk chair
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 30 per pet (varies based on length of stay), plus a one-time cleaning fee of USD 100
  • 2 total (165 lbs is the maximum weight per pet)
  • Service animals exempt from fees

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: USD 30 per pet (varies based on length of stay) plus USD 100 one-time cleaning fee
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include window guards
  • Check-in: 2:00 PM—-anytime
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Onsite safety features include window guards.

Property is also known as

Hyatt House Nairobi
Hyatt Place Nairobi
Hyatt House Nairobi Westlands
Hyatt Place Nairobi Westlands Hotel
Hyatt Place Nairobi Westlands Nairobi
Hyatt Place Nairobi Westlands Hotel Nairobi

Frequently asked questions

What is there to do around Hyatt Place Nairobi Westlands?

This hotel is situated in Highridge within a 10-minute walk of Sarit Centre and Westgate Shopping Mall. You'll also find Nairobi National Museum and City Market within a short drive.

Will I be able to park at Hyatt Place Nairobi Westlands?

Yes, self parking is offered for free at the hotel. Accessible parking is also available for guests.

Does Hyatt Place Nairobi Westlands feature a casino at the property?

No, Hyatt Place Nairobi Westlands doesn't have a casino.

Is there an indoor pool at Hyatt Place Nairobi Westlands?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

What amenities will couples enjoy at Hyatt Place Nairobi Westlands?

There are plenty of amenities for couples at this hotel, including 2 bars, 2 restaurants, and private dining.

Does Hyatt Place Nairobi Westlands have a hot tub?

No, this hotel doesn't have a spa tub.

Does Hyatt Place Nairobi Westlands have a restaurant with a breakfast menu?

Yes, Hyatt Place Nairobi Westlands has 2 restaurants, and serves free buffet breakfast each morning.

Does Hyatt Place Nairobi Westlands allow pets to stay free of charge?

Although they can't stay for free, pets are welcome at Hyatt Place Nairobi Westlands for a fee of USD 30 per pet, per night.

Does Hyatt Place Nairobi Westlands have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

How close is the airport from Hyatt Place Nairobi Westlands?

The closest major airport to Hyatt Place Nairobi Westlands is Nairobi (WIL-Wilson), which is 5.2 mi away (20 minutes by car). Another top airport is Jomo Kenyatta Intl. Airport (NBO), which is located 12.7 mi away (32-minute drive).

Can I book a room with a balcony at Hyatt Place Nairobi Westlands?

No, you won't find guestrooms with balconies at Hyatt Place Nairobi Westlands.

Hyatt Place Nairobi Westlands Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 52 out of 56 reviews
Rating 8 - Good. 2 out of 56 reviews
Rating 6 - Okay. 0 out of 56 reviews
Rating 4 - Poor. 0 out of 56 reviews
Rating 2 - Terrible. 2 out of 56 reviews

10/10

Cleanliness

10/10

Staff & service

10/10

Amenities

10/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Pamela

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very large and comfortable room Very clean and comfortable Staff were all very helpful and friendly
Stayed 1 night in Oct 2025

10/10 Excellent

Jane

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Sep 2025

10/10 Excellent

Freida

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved my stay at this hotel .
Stayed 1 night in Aug 2025

10/10 Excellent

Rajan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel, best service, best breakfast, great location and the most lovely staff. Thank you so much for having us
Stayed 6 nights in Sep 2025

10/10 Excellent

Maphuti

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome staff, great facilities, especially the gym
Stayed 2 nights in Sep 2025

10/10 Excellent

Douglas

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super good
Stayed 3 nights in Sep 2025

10/10 Excellent

DANIEL

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2025

10/10 Excellent

JITENDRAKUMAR, Lilongwe

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good
Stayed 1 night in Sep 2025

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
Professional and friendly staff.
Stayed 1 night in Aug 2025

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the friendly and professional staff everywhere.
Stayed 1 night in Aug 2025

10/10 Excellent

Abhijeet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean rooms and friendly staff
Stayed 1 night in Aug 2025

2/10 Terrible

HARSH, kisumu

Liked: Cleanliness, staff & service, property conditions & facilities
Hello, room was not ready until 630 PM and check in was 2PM. We were still not given the room we paid for.
Stayed 1 night in Aug 2025

10/10 Excellent

Gabriel

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 3 nights in Aug 2025

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Emmanuel

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An excellent hotel with spacious and comfortable rooms. Staff were very friendly and ready to assist.
Stayed 1 night in Jul 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025

10/10 Excellent

Nina, London

Traveled with family
Liked: Cleanliness
Great place to stay in westlands
Stayed 2 nights in Jun 2025

10/10 Excellent

Pierre

Stayed 3 nights in Jun 2025

10/10 Excellent

Andrew

Stayed 1 night in Jun 2025

10/10 Excellent

Verified traveler

Stayed 2 nights in Jun 2025

10/10 Excellent

Pierre

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great new hotel in Westlands Nairobi

Loved the hotel. Staff was very attentive and friendly. Had an outside hotel issue which they sorted out brilliantly. Very nice pool and gym.
Stayed 1 night in Jun 2025

10/10 Excellent

Mohammad

Traveled with partner, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very nice looking hotel as well as calm atmosphere with helpful and friendly staff, let’s not forget the great location of this hotel with their brand new building. Thank you very much.
Stayed 2 nights in Jun 2025

10/10 Excellent

Sanjay

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent Hotel

Stayed 3 nights in May 2025

8/10 Good

Stefan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
was very good, just the thin windows to the street were not optimal, was very loud, could here the street
Stayed 6 nights in May 2025

10/10 Excellent

Preetesh

Stayed 2 nights in May 2025