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Recent guest reviews

Staff was extremely friendly and helpful. In particular the help with oxygen needed by my father with copd

1372-1 Nishiterao Matsushiro Nagano Nagano-ken

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free uncovered self parking
  • Onsite dining
  • Spa

Matsushiro Castle is a short stroll from Mercure Nagano Matsushiro Resort & Spa, and other popular attractions like Former Matsushiro Literary and Military School are within a mile (2 km). This 345-room, 4-star hotel has conveniences like a full-service spa, free in-room WiFi, and free self parking.


Dining

For your convenience, a buffet breakfast is served for a fee each morning from 7 AM to 9:30 AM. This hotel has a restaurant where you can enjoy a bite to eat.


Rooms

TVs come with satellite channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers, free toiletries, slippers, and bidets. Refrigerators, safes, and phones are also available.


Property features

Guests staying at Mercure Nagano Matsushiro Resort & Spa enjoy access to a full-service spa, karaoke, and a sauna. You can put free parking to good use if you drive. Front-desk staff can answer questions 24/7, and assist with dry cleaning/laundry, luggage storage, and securing valuables. Other amenities at this hot springs hotel include free WiFi in public areas, laundry facilities, and a vending machine.

Room options

Classic Room, 1 Double Bed with Sofa bed, Mountain View

1 Double Bed and 1 Double Sofa Bed | Sleeps 4

Classic Room, 3 Twin Beds, Mountain View

3 Twin Beds | Sleeps 5

Classic Room, Multiple Beds, Mountain View

2 Twin Beds and 2 Double Sofa Beds | Sleeps 7

Classic Room, Multiple Beds, Mountain View

4 Twin Futons | Sleeps 7

Guest reviews for Mercure Nagano Matsushiro Resort & Spa

Family (1)
5
Family

Staff was extremely friendly and helpful. In particular the help with oxygen needed by my father with copd

By on Sep 18, 2021

Review comment responded on Sep 21, 2021

この度はロイヤルホテル長野をご利用いただきまして誠にありがとうございます。 今後も新型コロナ対策を講じながらお越しいただいたお客様が安心して、楽しくお過ごし頂けます様、スタッフ一同努力し参ります。 次回も素敵なご旅行のお力添えとなれるよう、スタッフ一同更なるサービス向上に努めて参ります。 お客様にまたお会いできる日をお待ち申し上げております。 ロイヤルホテル長野

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