Frequently asked questions

Is free cancellation available at Phoenix Hotel?
Phoenix Hotel provides free cancellation on certain room rates. For additional details, take a look at the cancellation policy on our site.
What is there to do near Phoenix Hotel?
This hotel in Hakuba is within a 10-minute walk of Hakuba Happo-One Ski Area and Hakuba Valley Ski Area. You’ll also find Hakuba Goryu Ski Resort and Tsugaike Ski Resort within a short drive.
Is there parking available at Phoenix Hotel?
Yes, uncovered self parking is offered for free at the hotel.
Is there a spa at Phoenix Hotel?
Spa services at the hotel include massages.
Does Phoenix Hotel feature a casino?
No, Phoenix Hotel doesn’t have a casino.
Is there an indoor pool at Phoenix Hotel?
No, there is no indoor pool at this hotel.
What amenities will couples enjoy at Phoenix Hotel?
Couples staying at this hotel will appreciate amenities like bathrobes and slippers as well as a bar.
Are there hot tubs at Phoenix Hotel?
No, but guests can enjoy a sauna at this hotel.
Does Phoenix Hotel have a restaurant with a breakfast menu?
Yes, Phoenix Hotel serves free continental breakfast at Mimi’s Restaurant & Bar each morning.
Does Phoenix Hotel allow pets to stay for free?
No, pets aren’t allowed at Phoenix Hotel.
Are there connecting rooms at Phoenix Hotel?
No, there aren’t connecting guestrooms at this hotel.
Are there rooms with balconies that I can book at Phoenix Hotel?
No, there aren’t any guestrooms with balconies at Phoenix Hotel.