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Petit Hotel Enchante

3.0 star property

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Photo gallery for Petit Hotel Enchante

Property amenity
Exterior
Room (Western-Japanese style) | Free WiFi, bed sheets
Free WiFi, bed sheets
Exterior detail

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Laundry

Explore the area

View in a map
Hokujo 2455-3, Hakuba, Nagano, 399-9301
  • Place, Hakuba Ski Jumping Stadium
    ‪8 min walk‬
  • Place, Hakuba Happo-One Ski Area
    ‪4 min drive‬
  • Place, Happo-one Adam Gondola
    ‪7 min drive‬

Room options

View all photos for Basic Twin Room

Basic Twin Room | Free WiFi, bed sheets

Basic Twin Room

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Basic Triple Room

Free WiFi, bed sheets

Basic Triple Room

  • Sleeps 3
  • 3 Twin Beds
  • Free WiFi

About the neighborhood

Hakuba

Hakuba Happo-One Ski Area is within a mile (2 km) of Petit Hotel Enchante, and other popular sites like Happo-one Adam Gondola are within a couple of miles (3 km). This 7-room, 3-star hotel has a restaurant, free in-room WiFi, and free self parking.

What's nearby

  • Hakuba Ski Jumping Stadium - 8 min walk - 0.4 miles
  • Happo Information Center - 18 min walk - 1.0 mile
  • Hakuba Happo-One Ski Area - 4 min drive - 1.1 miles
  • Happo-one Adam Gondola - 7 min drive - 1.9 miles
  • Hakuba Olympic Museum - 8 min drive - 1.9 miles

Getting around

  • Hakuba Station - 19 min walk
  • Shinshu - Matsumoto Airport (MMJ) - 100 min drive

Restaurants

  • ‪トロイメライ - ‬7 min walk
  • ‪ミーティア - ‬6 min walk
  • ‪胡座屋 Aguraya - ‬7 min walk
  • ‪呑者屋 - ‬6 min walk
  • ‪Calico - ‬9 min walk

About this property

Petit Hotel Enchante

At Petit Hotel Enchante, guests have access to karaoke, free WiFi in public areas, and microwave in a common area. There's free parking and a free train station shuttle. Front-desk staff can assist with dry cleaning/laundry and luggage storage. Other amenities at this ski hotel include a TV in a common area and a vending machine.
Guests can expect free WiFi and TVs. Bathrooms offer deep soaking tubs, hair dryers, and free toiletries. Electric kettles and phones are other standard amenities. Limited housekeeping is available.
The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free train station pick-up and drop-off shuttle
  • Free ski shuttle
  • Free self parking on site

Food and drink

  • Daily full breakfast available for a fee: JPY 1,620 per person
  • A restaurant

Things to do

  • Karaoke
  • Ski storage
  • TV in common areas

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Shared microwave
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (limited availability)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 8 steps to reach entrance
  • Front entrance ramp
  • Handrails in stairways (24 inches high)
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • TV

Food and drink

  • Electric kettle

More

  • Air conditioning
  • Heating
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

This property offers transfers from the train station; to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 6 AM - midnight
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • This property doesn't allow pets

Property payment types

Important information

Fees

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately JPY 1620 per person

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
  • Check-in: 3 PM
  • Check-out: 10 AM
  • Minimum check-in age: 18
The front desk is available during limited hours. For convenient arrivals and departures, you can take advantage of the free shuttle service to and from the train station. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher.

Additional information about polices, regulations, and more:

  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Petit Hotel Enchante Hakuba
Petit Enchante Hakuba
Petit Enchante
Petit Hotel Enchante Hotel
Petit Hotel Enchante Hakuba
Petit Hotel Enchante Hotel Hakuba

Frequently asked questions

What's there to see around Petit Hotel Enchante?

This hotel is located in Hakuba, just steps from Hakuba Saegusa Art Museum. You'll also find Hakuba Happo-One Ski Area and Hakuba Goryu Ski Resort within a short drive.

Is there parking available at Petit Hotel Enchante?

Yes, self parking is offered for free at the hotel.

Does Petit Hotel Enchante have a casino?

No, Petit Hotel Enchante doesn't have a casino.

Will I find an indoor pool at Petit Hotel Enchante?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at Petit Hotel Enchante?

Couples staying at this hotel will appreciate amenities like a deep soaking bathtub and slippers as well as a restaurant.

Are there hot tubs at Petit Hotel Enchante?

No, there isn't a spa tub at this hotel.

Does Petit Hotel Enchante have a restaurant with a breakfast menu?

Yes, Petit Hotel Enchante serves a full breakfast each morning for a surcharge from its restaurant.

Will Petit Hotel Enchante allow pets to stay free of charge?

No, pets aren't allowed at Petit Hotel Enchante.

Are there connecting rooms at Petit Hotel Enchante?

No, this hotel doesn't feature connecting guestrooms.

Are there rooms with balconies at Petit Hotel Enchante?

No, you won't find guestrooms with balconies at Petit Hotel Enchante.

Petit Hotel Enchante Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 26 out of 30 reviews
Rating 8 - Good. 3 out of 30 reviews
Rating 6 - Okay. 1 out of 30 reviews
Rating 4 - Poor. 0 out of 30 reviews
Rating 2 - Terrible. 0 out of 30 reviews

9.6/10

Cleanliness

9.8/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

cian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptional stay and great value
Verified

10/10 Excellent

Dean

Liked: Cleanliness
Old lodge. Fantastic staff. Family owned etc. great location. Very friendly.
Stayed 8 nights in Jan 2026
Verified

10/10 Excellent

angelino

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Every Breakfast was fresh and delicious. The staff are very friendly and helpful in providing information on getting around town and also have lift tickets available for you to reload, skipping the lines at the ticket kiosk. I will definitely stay here again.
Stayed 5 nights in Jan 2026
Verified

10/10 Excellent

Rugieri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Peefect accommodation!

I highly recommend this stay given the amazing service, excellent hosts and very cozy venue. I also recommend adding breakfast as it is outstanding.
Stayed 3 nights in Dec 2024
Verified

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was spotless, the ski storage room was so convenient. The staff were a small family who were unbelievably nice, would go above and beyond and do anything for you. Breakfast every morning was phenomenal. Was located very close to the main road for food and drinks. Would love to think we would go back in a heart beat. There was even a communal area where you were able to warm up food with cluttery and crockery.
Stayed 6 nights in Feb 2026
Verified

10/10 Excellent

Angelica Oikawa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A cozy economic inn not distant away from the Hakuba Ski Resorts. Transportation available. Although there were only a few staff member working in the hotel, they appeared to be so nice and dedicated that the experience of service didn’t seem degraded.
Stayed 1 night in Jan 2025
Verified

10/10 Excellent

Erin

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel was magical. Really conveniently located near shuttle buses for skiing but the main drawcard for us was the wonderfully friendly team who greeted and looked after us, the magnificent breakfast cooked for us each morning and the special dinner we ate there one evening. Couldn't recommend it more highly. Beds were really comfortable and great storeroom for our skis
Stayed 5 nights in Feb 2024
Verified

10/10 Excellent

yosh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
アットホームで丁寧な対応。 食事も美味しそう。 駐車場目の前。エコーランド徒歩3分 リピートしたいくらい良い時間でした。
Stayed 1 night in Jan 2021
Verified

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very kind and helpful staff. Clean spacious rooms. Heated gear storage for skiers and snowboarders.
Stayed 2 nights in Dec 2020
Verified

10/10 Excellent

Sydney

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great time in Hakuba and our trip was made even better by the incredible hospitality and service we received at Petit Hotel Enchante. Masa, Sayu and family went over and above to ensure we had a good time in Hakuba, we are so grateful for the experience we had at their hotel! I highly recommend!
Stayed 5 nights in Feb 2020
Verified

10/10 Excellent

Chen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The entire host family was very welcoming and friendly. Made us feel at home.
Stayed 4 nights in Jan 2020
Verified

10/10 Excellent

Shellee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My fiance and I stayed at the hotel recently with some friends while skiing in Hakuba. Masa and his family were so friendly and accommodating from the moment we arrived. We strongly recommend booking to have dinner at the hotel. Masa and his wife are incredible chefs. They offer a three course menu and also a bento box. The food was delicious (or oishii as the Japanese would say!) Booking ski lift passes was discounted and very convenient at the hotel. The rooms were spacious, warm and very clean. There's even an onsen at the hotel. The wonderful facilities may have made our stay comfortable, what made it memorable were Masa and his lovely family. We'll definitely be staying here again!
Stayed 8 nights in Jan 2020
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mr. Masa is very nice and helpful. There is a shuttle bus to ski area.
Stayed 6 nights in Feb 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Accueil incroyablement sympathique . Petit dejeuner excellent avec des produits frais . Belle leçon d’accueil et de services .
Stayed 1 night in Feb 2019
Verified

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The most enjoyable stay ever!

The owner and his family are the nicest ever. He went beyond his service and helped us arrange bento and transportation when we were in a rush to catch the train. We were overwhelmed by his warmth and the excellence service. There was a French restaurant at the hotel, and Masa san the owner was also the chef himself. The French food was authentic and delicate. Everything was just excellent. We were so impressed. Will definitely go back again.
Stayed 3 nights in Feb 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Masa-san and the entire family were most helpful and obliging. Assisting with providing discounted lift tickets as well as arranging for reservations and drop off and pick up on certain days from the different slopes in the area. The breakfasts were really good (I would recommend opting for the breakfasts) and dinner was very good too. There is a large selection of wines to choose from the wine list and also across the different price ranges. Room was very comfortable and there is a large communal hot tub on site, which was great to soak in after a day on the slopes. I would highly recommend the property and special thanks to Masa-san, Sari-san and the rest of the family for being such wonderful hosts.
Stayed 4 nights in Feb 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic little hotel with the most amazing owners. Absolutely loved the food as well.
Stayed 5 nights in Feb 2019
Verified

8/10 Good

Hannah

Stayed 3 nights in Feb 2025
Verified

10/10 Excellent

Kyle

Stayed 8 nights in Feb 2025
Verified

10/10 Excellent

Sergey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025
Verified

10/10 Excellent

Marlene

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024
Verified

10/10 Excellent

krysta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2024
Verified

10/10 Excellent

hasegawa

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Feb 2021
Verified

10/10 Excellent

SHUNNSUKE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2021
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2021

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