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Hotel Sanmalte

3.0 star property
Hotel with outdoor tennis courts, steps from Hakuba Valley Ski Area

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Photo gallery for Hotel Sanmalte

Hot springs
Lobby
4 Beds + Sofa | In-room safe, desk, laptop workspace, blackout drapes
Property grounds
Property entrance

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Breakfast available
  • Housekeeping
  • Laundry
  • Air conditioning
  • Free WiFi
  • Restaurant

Explore the area

Map
22201-33 Kamishiro, Hakuba, Nagano, 399-9211
  • Hakuba Goryu Ski Resort
    ‪12 min walk‬
  • Hakuba Happo-One Ski Area
    ‪6 min drive‬
  • Hakuba 47 Winter Sports Park
    ‪7 min drive‬

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Room options

View all photos for 4 Beds + Sofa

4 Beds + Sofa | In-room safe, desk, laptop workspace, blackout drapes

4 Beds + Sofa

  • Sleeps 4
  • 4 Twin Beds

View all photos for 2 Bedroom

2 Bedroom | In-room safe, desk, laptop workspace, blackout drapes

2 Bedroom

  • Sleeps 2
  • 2 Twin Beds

About the neighborhood

Hakuba

Hotel Sanmalte places you next to Hakuba Valley Ski Area and within a 10-minute stroll of other popular attractions like Hakuba Goryu Ski Resort. This 25-room, 3-star hotel welcomes guests with conveniences like a restaurant, free in-room WiFi, and a terrace.

What's nearby

  • Hakuba Goryu Ski Resort - 12 min walk - 0.7 miles
  • Hakuba Happo-One Ski Area - 6 min drive - 2.3 miles
  • Hakuba 47 Winter Sports Park - 7 min drive - 2.5 miles
  • Happo-one Adam Gondola - 7 min drive - 3.6 miles
  • Happo One Sakka Ski Lift - 9 min drive - 4.4 miles

Getting around

  • Hakuba Station - 6 min drive

Restaurants

  • ‪高橋家 - ‬2 min drive
  • ‪カフェテリアレストラン ハル - ‬16 min walk
  • ‪漁師食堂 - ‬4 min drive
  • ‪そば処山人 - ‬12 min walk
  • ‪サブウェイ - ‬17 min walk

About this property

Hotel Sanmalte

Hotel with outdoor tennis courts, steps from Hakuba Valley Ski Area
Guests of Hotel Sanmalte enjoy outdoor tennis courts, free WiFi in public areas, and refrigerator in a common area. Staff members are on hand to provide luggage storage, a safe deposit box at the front desk, and access to locker space. Other amenities at this hot springs hotel include a terrace, laundry facilities, and a fireplace in the lobby.
Guests can enjoy free WiFi and TVs. Bathrooms offer hair dryers, free toiletries, bathrobes, and slippers. Other standard amenities include sitting areas, safes, and phones.
Hot springs and 2 outdoor tennis courts are featured at the hotel.

The recreational activities listed below are available either on site or nearby; fees may apply.

Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen) and a yukata (Japanese robe). These services feature separate men and women areas. There are hot springs on site.

Languages

English, Japanese

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Exterior

Black Crane Chalet

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$410 nightly
The price is $451
Jun 15 - Jun 16
All taxes and fees included in total
Black Crane Chalet

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily local cuisine breakfast available 7:30 AM to 9:00 AM for a fee: JPY 1,000 per person
  • A restaurant
  • Hosted evening meal available daily for a fee of JPY 2,800

Restaurants on site

  • メインダイニング

Things to do

  • 2 outdoor tennis courts
  • Archery
  • Hot springs
  • Ski storage

Family friendly

  • Laundry facilities

Conveniences

  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Shared refrigerator
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)

Outdoors

  • Terrace

Spa

  • Hot springs
  • Public indoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Yukata (Japanese robes)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • 3 floors
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • TV

More

  • Air conditioning
  • Desk
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

There is no front desk at this property
Guests can access their accommodation through a private entrance
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

This property is closed from January 6 2025 to January 5 2027 (dates subject to change).

Access methods

Private entrance

Pets

  • This property doesn't allow pets

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 13 years of age.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for local cuisine breakfast: approximately JPY 1000 per person
  • Hosted evening meal: JPY 2800

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
  • Check-in: 3 PM
  • Check-out: 10 AM
  • Minimum check-in age: 18

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards and cash.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.

Property is also known as

Hotel Sanmalte Hakuba
Hotel Sanmalte
Sanmalte Hakuba
Sanmalte
Hotel Sanmalte Hotel
Hotel Sanmalte Hakuba
Hotel Sanmalte Hotel Hakuba

Frequently asked questions

Is a free cancellation option available at Hotel Sanmalte?

Hotel Sanmalte offers free cancellation on select room rates. For additional details, take a look at the cancellation policy on Orbitz.

What can I see near Hotel Sanmalte?

This hotel in Hakuba is within a 10-minute walk of Hakuba Valley Ski Area and Hakuba Goryu Ski Resort. You'll also find Hakuba Happo-One Ski Area and Hakuba 47 Winter Sports Park within a short drive.

Will I be able to park at Hotel Sanmalte?

No, there isn't parking available at the hotel.

Does Hotel Sanmalte have a casino at the property?

No, Hotel Sanmalte doesn't have a casino.

Will I find an indoor pool at Hotel Sanmalte?

No, there is no indoor pool at this hotel.

What do couples enjoy most about Hotel Sanmalte?

Couples staying at this hotel will appreciate amenities like bathrobes and slippers as well as a restaurant.

Are there hot tubs at Hotel Sanmalte?

No, but guests can enjoy on-site hot springs at this hotel.

Does Hotel Sanmalte have a restaurant with a breakfast menu?

Yes, Hotel Sanmalte serves breakfast (local cuisine) for a surcharge each morning at メインダイニング.

Will Hotel Sanmalte allow pets to stay free of charge?

No, pets aren't allowed at Hotel Sanmalte.

Does Hotel Sanmalte have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

Are there rooms with balconies that I can book at Hotel Sanmalte?

No, there aren't any guestrooms with balconies at Hotel Sanmalte.

Hotel Sanmalte Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 11 out of 21 reviews
Rating 8 - Good. 9 out of 21 reviews
Rating 6 - Okay. 0 out of 21 reviews
Rating 4 - Poor. 1 out of 21 reviews
Rating 2 - Terrible. 0 out of 21 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2024

10/10 Excellent

Tim

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely quiet little hotel. Owners/staff are super friendly and helpful, and the meals were phenomenal. They were able to prepare these Japanese meals as vegetarian which was great. The onsen on the lower level was great to come home to at the end of each day skiing. It’s easy to get up to nearby Escal Plaza in a free shuttle, and from there you can get the valley shuttles to the other fields. Please note if you’re staying here - this is at the more remote end of the valley and you don’t have a lot of shops etc around, so you will need to either go into town for supplies or bring them with you. Otherwise nothing but a positive experience staying here!
Stayed 8 nights in Feb 2024

10/10 Excellent

Hailey

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel Sanmalte was an amazing place to stay for multiple reasons. The hospitality offered to us was world class, offering assistance above and beyond most hotels with the most lovely staff you could ask for. The rooms were good sized with a private bathroom inside and one in the hallway outside. They also offered breakfast each morning. The hotel is situated only a 5 min walk to Goryu slopes and a 1 min walk or less to local bars and cuisine which were amazing. We had an amazing time staying here and would recommend it to anyone, we hope to be back one day again soon! Oh, and the onsen inside and dry room made our trip
Stayed 1 night in Jan 2024

8/10 Good

CHANDAN

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Owner is kind and they prepared vegetarian breakfast for us
Stayed 1 night in Dec 2021

10/10 Excellent

Josh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing stay in Hakuba!

Nothing bad to say at all, it's a family owned hotel and the entire family was so friendly my entire stay. They are willing to bend over backwards for you and made me feel like I was at home for my two week stay. The restaurant is also amazing, I had a shabu shabu dinner for my birthday and it was fantastic! I'll definitely be staying here again!
Stayed 14 nights in Feb 2019

8/10 Good

Cort

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The San Malte is fantastic!

The San Malte is fantastic. There is a free resort shuttle that picks up right out front, or you can enjoy the 5 minute walk to the chairlift. The staff was wonderful, always willing to help! The accommodations were simple, but perfect for the traveler looking to feel as though they were in Japan.
Stayed 4 nights in Jan 2018

8/10 Good

Tate, Perth, Aus

Liked: Cleanliness, staff & service, room comfort

Great little Inn

Was there mid-Jan for skiing, was a bit skeptical as Maps was showing the location was in the middle of a field in the lowlands, but the actual location was quite convenient, and im really glad we stayed there .

8/10 Good

heather, Perth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Goryu

Very welcoming and tried to make us at home.

8/10 Good

Greg, Tokyo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ski trip to Hakuba

Great room for the price. Very close to Hakuba Goryu Ski resort. Went skiing with my two kids - we all stayed comfortably. Staff was very kind and accommodating.

10/10 Excellent

Candice, Yokosuka, Japan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay!

Hotel was difficult to find due to the address being wrong on hotels. You should search using the phone number: +81 0261-75-2133 in google. There are 5 parking spots out front and then another 5-10 across the street. Parking is not an additional price. We rang the bell at the front counter and the owner popped right out to help us. He provided us with our room key, information and three maps for the area. He spoke english well. Our room had 4 twin beds; 2 made up for my husband and myself. We had a bathroom and shower in the room, but I think there may be some rooms that use communal bathrooms. The room also had a small couch, coffee table, two stools, tv, safe and closet with plenty of room for our snowboarding coats. The hotel is modest and could use some updating, but we were quite comfortable. That is not a priority in our travels. Upon check-in, we failed to mention we were vegetarians and assumed the breakfast was buffet style. Later on the first day, we realized they had set out an entire breakfast for us and we had not shown. We felt awful and discussed the fact that we were vegetarian with the owner. Later, he brought us fresh apples from his farm. The next two mornings, he had out vegetarian friendly foods with fresh tofu, vegetables and fruit all from his farm! There is a dry room in the basement with some paid lockers and open shelves. It was not very warm, so we kept our gloves and coat in our room overnight, but the boots downstairs.

10/10 Excellent

Russ, sydney australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great staff, great location

Location was excellent with a bus stop to goryu ski hill right out front. Huge Japanese/euro breakfast daily. Staff were helpful and super efficient. Highly recommended.

4/10 Poor

Ryoma

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Naoki

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
五竜で大けがしましたが、サンマルテさんは良い宿でした。
Stayed 1 night in Feb 2023

10/10 Excellent

KOICHI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2021

10/10 Excellent

KA LAI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

比我想像中好！出類拔萃

服務周到，入面職員很友善，英文可以溝通到。 地方比我想像中大，兩個人開晒篋都仲有位，非常之好！
Stayed 5 nights in Feb 2020

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

美味しい料理

食事がご当地の食材を使っていて長野にきていると感じることもできたし、食事も美味しかったので満足です。
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

便利！

五竜スキー場からも近くて便利、
Stayed 1 night in Jan 2019

8/10 Good

Verified traveler

Liked: Cleanliness
Stayed 1 night in Jan 2018

10/10 Excellent

HSINGLI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

方便乾淨的飯店

離雪場很近

8/10 Good

Tomas, Stockholm

Liked: Cleanliness, staff & service, room comfort

Härliga dagar i Hakuba

Underbar skidåkning i Hakuba med fantastisk service från hotelpersonalen.