Fairfield Inn and Suites by Marriott Muskegon Norton Shores2.5 out of 5.0
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Recent guest reviews
Staff was fabulous! Enjoyed the note from housekeeping, welcoming us the the hotel. Breakfast was wonderful.
Was fine but way too expensive. For a michigan adventure trip this was the only close hotel we could find not booked. For $300/night I would choose something else....like on the beach somewhere.
From the start customer service was great and that's important to me and my family. It was very comfortable and we enjoyed it.
Had a troublesome group across the hall from us. Teenage partiers until 4am...sleeping in the hall and running around...we never even had to ask them about it. They came to us and gave us a free night stay. Very impressed with the way managers and staff handled it!
Had a bad room right next to the stairs and exit door. Did not sleep well. Avoid the rooms next to stairs and you will probably be fine.
We stayed at this hotel as a part of our fall getaway to the Muskegan area, and it worked out great. The King room with sleeper sofa was perfect for my husband and I and our two babies. The hotel is clean, newly decorated and has a great atmosphere. The updated decor was lovely. Though small, the pool was a fun place to take our toddler. The morning breakfast staff was really sweet and helpful with my kids. The front desk staff wasn't quite as great, but they were okay. The hotel is walking distance to the mall, fun shopping, and restaurants. It's also only about 10 minutes from beautiful state parks where hiking and beaches abound.
We had a very good experience with this hotel. The room was clean and comfortable. Very close to a number of restaurants and within reasonable distance to Grand Haven. Will definitely book here again
Hotel is right off exit from Hwy. 31. Lots of shopping available if interesed. Very clean hotel and staff was very freindly and helpful. Grand Haven is a 5 min. drive.
Our only request was a quiet room. We were placed between the ice machane and water pump room. There was roaring and dropping ice all night long. There was a lamp pole out side the window and the curtain were not able to block the light you could read a book by the amount of light. We used hair clips to pull the curtain to getter. [...] The front desk was not usualy manned. I could NOT get a hot cup of tea in the evening the pot was always empty.I think They would not move us! [...] Room & hall dirty. Room was not cleaned. just sheet pulled up. they should be a shamed to treat anyone this way. [...]
Reviews from Trip Advisor
85% of guests recommend this hotelTotal of 175 reviews