The Rilano Hotel München4.0 out of 5.0
Recent guest reviews
This is the fourth time we stayed here, it used to be good before never had a complaint , unfortunately sth has changed. We are staying at the hotel for 3 weeks and it ha ma been a complete up and down feel.eta start with the room cleaning, they have not hanged the bedding in the three weeks we have been here, never replaced the toiletries, just leaving an empty box all the time. The minibar is sometimes refilled. The first days we wanted to rest because of jet lag and someone would come and open the door without knocking, we asked the reception and they did not have any explanation for it. Let's keep going with the hotel management, normally you would leave your credit card as guarantee and pay at the end of your stay, not this time, they kept asking us to pay every 5 days or so, as it we were going to leave without paying? The installations are nice just need a gym and some kind of guests area for printing or having a coffee during the day
Stayed at the hotel and found it to be a perfect place for us, the hotel staff were really helpful, rooms were lovely, apart from the air con was a bit difficult to work, rooms were very hot during the night. Tube station was a 10 min walk and about a 20 mins tube ride into the city centre.
Nice hotel, comfortable rooms and friendly staff, however it is on the outskirts of Munich and a good 10-15 minutes walk from the nearest U Bahn station which makes getting there somewhat of a pain without a car. Also means going in to centre of Munich, a bit of a mission. Situated at the edge of a very modern office business park which means the local entertainment value is zero, unless you are there to visit one of the companies. Overall not a bad hotel although one negative point is that the service in the restaurant is fairly slow in the evening, and I am just a little unsure of how they managed to give me 5 oysters when I ordered half a dozen, I don't expect an error like that and it left me just a little cautious about the restaurant staff. Apart from that, not bad, but a little remote.
Good hotel, delivers exactly what you would expect. Good service and friendly staff. Comfortable beds, good size rooms and good breakfast spread. Nice touch to include a selection of soft drinks in the rooms as complimentary each day. Located a little out of the centre of Munich, but close to rail networks. Unfortunately there is no fitness room at the hotel which I feel is missing for this type of hotel.
This is a modern, very very clean hotel with a young and stylish ambience and a fine and smiling staff. Although officially rated as a four-star establishment, I would rate them five-star in a number of catagories: design, food, staff excellence and cleanliness. I was here on business and it was very productive. Breakfast is worth a special word: wonderful. Their honey is served in the original honeycomb, bread is fresh, pepper is rough cut. They are open until 1030 (which is unusual and very nice) and coffee is available in the dining room until noon.
a nice place with free fast wifi the staff is super friendly and the fact that the road in front of the hotel is a free parking is just amazing, true that nothing is around the hotel but a 10 -20 mins drive will solve everything. bed was comfy AC was great for the value of money this place was just fantastic
In a week business stay, enjoyed very much this place. Simple, but enough and all things in a excelente quality: rooms, amenities, restaurant, breakfast, drinks and the most important: a friendly environment. I´d like to come back again!
I stayed for one night and continued to the meeting at the hotel. Hotel is on really good location; the rooms are big, clean and comfortable. Also breakfast was good. Meeting rooms are well organized, break time etc. Just to say that check in takes time like 15 minutes and airconditions were out of order during my stay; but they brought vantilator as a solution. That is good for hotel.
I cannot praise this hotel and their staff enough! My husband stayed several times during business trips so he suggested The Rilano when our family visited Munich. The staff was extremely friendly and did everything to make our stay comfortable and enjoyable—this included an early check in. We landed in Munich in the early morning and were traveling with young children. Waiting until the standard check-in time with exhausted children can be a challenge. Their response was to immediately make a room available for us. The breakfast was also wonderful—with tasty warm and cold options. This is the only hotel I will consider for our next trip to Munich.
Due to overbooking I was downgraded to a 3* room (I booked 4*). The room was ok although small (especially the bed, something like 110 x 200cm). In the morning there was a lot of noise from the street (I slept with a window open). To compensate for the downgrade I received free breakfast and parking, so it was ok. Otherwise breakfast is expensive (€16) - in Germany I'm used to breakfast which is normally included in the room rate. What was not OK though was the check-out: although 3 counters were open, there was a queue in front of each. I waited for about 7 mins. but the queue was still the same. I didn't have more time to wait so I just put the key onto the front desk informing the receptionist that I will leave now and come back in the afternoon. Incredible that still in 2017 a hotel doesn't manage to make the check-out process more efficient - there is nothing more annoying than having to wait to check out! When I came back in the afternoon the payment was already deducted from my credit card (so basically the queue in the morning was really for nothing...) so I just asked for a print-out of the invoice. The receptionist unfortunately was very unfriendly (different person than in the morning) and didn't even say good-bye when I left. So overall the hotel itself is ok, but one needs to be aware that they overbook (first time I had this situation in a hotel - I thought this bad habit just exists at airlines!) and be ready for a long wait at check-out. I really hope that hotel management will work on improving this.
- Free WiFi and wired Internet in rooms and public areas
- Onsite dining
- 24-hour business center
- Concierge services
Located in Schwabing, The Rilano Hotel München is within a few miles (5 km) of popular sights such as English Garden and BMW World. This 4-star hotel has 150 rooms and welcomes guests with a restaurant, free in-room WiFi, and a 24-hour business center. Munich Order Center and Olympic Park are also nearby.
Enjoy a bite to eat at the hotel's restaurant, or relax with a drink at the bar/lounge. Savor a meal from the comfort of your room with room service, or get a quick energy boost at the coffee shop/café. Start your day off with buffet breakfast, available for a fee.
The Rilano Hotel München's 150 soundproofed rooms provide coffee makers, free newspapers, and free bottled water. Guests can expect to find free WiFi and wired Internet, plus flat-screen TVs with satellite channels and pay movies. Bathrooms offer hair dryers and free toiletries, and Select Comfort beds with premium bedding ensure a restful night. Laptop-compatible safes, phones, and desks are also standard.
The Rilano Hotel München features free WiFi in public areas, 7 meeting rooms, and conference space. If you drive, self parking is EUR 16.00 per night, or you can take advantage of the airport shuttle (available on request) for EUR 75 per vehicle one way. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, concierge services, and luggage storage. Additional amenities include a 24-hour business center, coffee/tea in a common area, and express check-in.
Reviews from Trip Advisor
63% of guests recommend this hotelTotal of 167 reviews