The Rilano Hotel München4.0 out of 5.0
Recent guest reviews
I stayed for one night and continued to the meeting at the hotel. Hotel is on really good location; the rooms are big, clean and comfortable. Also breakfast was good. Meeting rooms are well organized, break time etc. Just to say that check in takes time like 15 minutes and airconditions were out of order during my stay; but they brought vantilator as a solution. That is good for hotel.
I cannot praise this hotel and their staff enough! My husband stayed several times during business trips so he suggested The Rilano when our family visited Munich. The staff was extremely friendly and did everything to make our stay comfortable and enjoyable—this included an early check in. We landed in Munich in the early morning and were traveling with young children. Waiting until the standard check-in time with exhausted children can be a challenge. Their response was to immediately make a room available for us. The breakfast was also wonderful—with tasty warm and cold options. This is the only hotel I will consider for our next trip to Munich.
Due to overbooking I was downgraded to a 3* room (I booked 4*). The room was ok although small (especially the bed, something like 110 x 200cm). In the morning there was a lot of noise from the street (I slept with a window open). To compensate for the downgrade I received free breakfast and parking, so it was ok. Otherwise breakfast is expensive (€16) - in Germany I'm used to breakfast which is normally included in the room rate. What was not OK though was the check-out: although 3 counters were open, there was a queue in front of each. I waited for about 7 mins. but the queue was still the same. I didn't have more time to wait so I just put the key onto the front desk informing the receptionist that I will leave now and come back in the afternoon. Incredible that still in 2017 a hotel doesn't manage to make the check-out process more efficient - there is nothing more annoying than having to wait to check out! When I came back in the afternoon the payment was already deducted from my credit card (so basically the queue in the morning was really for nothing...) so I just asked for a print-out of the invoice. The receptionist unfortunately was very unfriendly (different person than in the morning) and didn't even say good-bye when I left. So overall the hotel itself is ok, but one needs to be aware that they overbook (first time I had this situation in a hotel - I thought this bad habit just exists at airlines!) and be ready for a long wait at check-out. I really hope that hotel management will work on improving this.
Just one night here, plus a full-day meeting in one of their conference rooms. Great experience! Very friendly, helpful and accommodating front desk staff, and perfectly attentive support for our meeting. Breakfast was excellent, as far as I was concerned, and the lunch buffet was certainly above average, with good salad + protein alternatives. Hotel room was actually better than many business hotels in Europe, with enough space for a large-sized work desk and enclosed closets/storage for both hanging & folded items. I found that I really liked the vestibule area at the entry. Excellent design! The shower was a high point, with both an overhead "rain"-style head plus a highly adjustable hand-held. (I would totally buy that hand-held shower if I could find it in the US.) The folding half-door (so common in Europe) leaked far less than most of them do. Lots of good seating alternatives in the common areas. Nicely furnished, decorated & maintained. Really good natural light in the lobby & other common areas. Only 1 disappointment, and it's a small matter: the windows in my room were incredibly dirty. And that's a shame, because it was a sunny day and the view would have been very nice otherwise. And the windows open fully & easily from the inside (another nice bit, BTW), so it would only take a few minutes a week to keep them clean. Would definitely return and recommend for business purposes.
1. we paid almost 300eur per night 2. We were moved to the Nonrenovated part of the hotel 3. Room was not 24m2 as it suppose to 4. No iron and ironing board , no service , no list who did what 5. Stuff missing basic management principles 6. Restaurant that was suppose to be sensual experience was a joke with drunk waiters!!! I will never visit this place again and I do not recommend to anyone who doesn't want to have a feeling their money was wasted !! Regards
Rilano Hotel Munich We stayed in this hotel on 25th September 2015! This hotel is located in Domagkstrabe a good 20-30 min ride to city center. The tram station is 2 blocks from hotel , and we had to change to metro line at Freiheit to go to city center. There is a metro station too, less than a km by walk from the hotel. Reception was friendly. Rooms were huge and very comfortable. Breakfast was good with widespread! We booked this hotel as it happenned to be Octoberfest time and all the city hotels were crowded. When we planned our trip to Munich ,we had failed to note that octoberfest begins middle of september and ends in first week of october! We being teetotalers, this hotel tucked away from the busy city and festival place, turned out to be a boon. Dinner in the hotel restaurant was fine dining. Chef and stewards paid personal attention to guests! I would give 4.5 stars for the ambience and hospitality of the dining area. There is another small pasta restaurant as an attachment to the hotel where we ate delicious pasta in the afternoon. However , I will not recommend this hotel to families on sight seeing visit, if they have to use public transport, as the road leading to the hotel from the tram and metro stations is very dark and lonely in the night. Ok for tourists with their own vehicle.
I booked two hotel for my Germany trip through booking.com and one of them was Rilano! A few weeks before my trip, I realized I can't make it to Germany so I had to cancel my bookings but I mistakenly only cancelled one of them! Couple weeks later, I realize that my credit card is gonna bar charged the no show cost (%90 of the whole price)! I call Rilano and I explain the situation to them! They were very very nice and told me I don't have to pay anything just this time! Thanks Rilano! If you're reading this: please pay attention to your booking details...
This is a hotel of apparently high standing with some flaws, which at this price class should not occur. To start, the otherwise excellent breakfast buffet was not available on my first of 4 mornings, yet I was charged the same rate of Euro 19 and had this cancelled only after protest. On my last night, the hot shower I looked forward to was rather cold. I guess the boiler system could not cope with a nearly full hotel. The shower cubicle drainage is inadequate and water ran under the door to flood the bathroom floor. Used up tea bags from the in-room drinks tray were only replaced after a reminder to the room staff. As a single traveller, I enjoy reading during my dinner, yet in the dark restaurant, this impossible without straining the eyes. A request to staff to up the light was met with "no can do". The restaurant was poor quality and over-priced, even for Munich. The location was sold on the web as being in Schwabing. Although strictly still part of this Munich suburb, this is stretching the claim somewhat and most Munich people would not regard Domagkstrasse as Schwabing. It is way out of the city and requires a 30 minute bus / subway ride to the centre. On the plus side, the staff were overall very friendly, the breakfast - when fully available - was excellent and the sleep quality very good as the area is very quiet. My room was clean and functional.
The hotel is very modern and clean. Beds are very comfortable, rooms are quite small but perfectly fine for just staying for a city break when you don't have much with you. The air conditioning was efficient and not noisy. The showers are fantastic and they provide shower gel, shampoo and hand wash, again saving hassle of having to take it with you. There is a proper hairdryer too. The included breakfast was lovely with a full range of juices, teas and coffees, hot and cold buffet options including breads, pastries, cereals, fruit, scrambled/boiled eggs, sausages, bacon, beans, everything you could want. You could go up as many times as you like too so it was very good value. Coffee and Cake was served at the bar at lunchtime. We had booked the other 24/7 Rilano hotel as we wanted to be close to Marienplatz for the Christmas Markets but our agent put us in this one in error. This hotel was a 10 minute walk from the nearest subway station and it was 20 minutes on the subway to the Marienplatz. The hotel is in a more business/industrial area so there were no restaurants or bars close by so we stayed out until we were ready to come back and have a nightcap in the hotel bar. There is no hot drinks facility in the room which I think would be a very welcome addition. We were on the 10th floor and just wanted a cup of tea when I woke up at 6.30am but couldn't get that. I could've got dressed and gone to the 24 hour vending area but again that was snacks and cold drinks only.
The reception staff are plentiful, quick and polite. The rooms are functional and clean. The restaurant staff are excellent, the evening menu is limited but the food is a good quality. Breakfast choice is wide but it is always busy.
- Free WiFi and wired Internet in rooms and public areas
- Onsite dining
- 24-hour business center
- Concierge services
Located in Schwabing, The Rilano Hotel München is within a few miles (5 km) of popular sights such as English Garden and BMW World. This 4-star hotel has 150 rooms and welcomes guests with a restaurant, free in-room WiFi, and a 24-hour business center. Olympic Park and Chinesischer Turm are also nearby.
Enjoy a bite to eat at the hotel's restaurant, or relax with a drink at the bar/lounge. Savor a meal from the comfort of your room with room service, or get a quick energy boost at the coffee shop/café. Start your day off with buffet breakfast, available for a fee.
The Rilano Hotel München's 150 soundproofed rooms provide free minibar items, refrigerators, and coffee makers. Guests can expect to find free WiFi and wired Internet, plus flat-screen TVs with satellite channels and pay movies. Bathrooms offer hair dryers and free toiletries, and Select Comfort beds with premium bedding ensure a restful night. Free newspapers, free bottled water, and laptop-compatible safes are also standard.
The Rilano Hotel München features free WiFi in public areas, 7 meeting rooms, and conference space. If you drive, self parking is EUR 16.00 per night, or you can take advantage of the airport shuttle (available on request) for EUR 75 per vehicle one way. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, concierge services, and luggage storage. Additional amenities include a 24-hour business center, coffee/tea in a common area, and express check-in.
Reviews from Trip Advisor
63% of guests recommend this hotelTotal of 140 reviews