Worst experience at this hotel we got it because it was our cheapest option for Oktoberfest, educated staff and the people staying in it as well, from the check in they treated us like we were not welcomethe staff yelling at me like I don’t understand, I get it’s a busy season for you you’re not in the best mood. Then he said our room was not ready which I understand but while giving keys left and right to other people mostly German I was not the only one who noticed this as someone I met on the elevator told me they noticed this as well, they had us open all of our luggage in front of everyone to try to get ready, people laughing at us until the manager came in and asked what was happening,I’ve stayed at 5 star hotels all over the world before and this is not one of them it all, the staff that helped me do the check in asked about the weight of my credit card which I considered inappropriate and weird, servers at the bar/restaurant wouldnt take our order unless we would go to the bar, the group next to us while we were eating making weird comments about us not knowing we all speak English and Spanish saying very disrespectful things, I can tell this is where new money people like to hang out, behaving trashy just like this place.
Once again I saw this same behavior with different international travelers so I’d avoid it if I don’t wish to be treated this poorly