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Recent guest reviews

Check in was a nightmare with the staff insuniating I was going to cheat and saying only one guest is allowed, this is like checking into some 3rd grade hotel, you should have this hotel of your list it is down right an insult to call this a 5 star property they have no idea of how to treat the guest, and it is not a cheap hotel by any means. The food service staff was good but the shower just did not work, it was drops of water coming and I never had a bath. Just an overall disgusting experience. I do not want the hotel staff to call me not interested in talking to them, will never stay in an ACCOR hotel ever again anywhere in the world

While the hotel has no private beach, the pictures suggest that. The hotel does not even have it's own private path to the beach. You have to get it and go through the streets. Within the hotel, the services are not on par what I have seen in other hotels in the same class and price range. In room dining failed to respond on the line at 11pm after repeated attempts. I had to call the hotel from my cell phone to get through. While the hotel stay was comfortable because the room was clean, there was not a lot more to the place itself. I do have to say that the breakfast layout was quite good.

This is a decent hotel for the value. The room furnitures are a bit worn out and the service is a bit uneven (i.e. my requests either went unanswered, or well satisfied). The on-site restaurants are good and ambience is nice.

Excellent service. Staff very helpful. Shopping areas 20 mins away. Downtown was far. Too many crows, disturbing peace and grabbing food.

I was there on a business trip and staid in the premiere executive floor. Perfect stay. Good room, great food, wonderful people. I used teh Gym and the spa and was very much satisfied. Everywhere nice and friendly staff. I will certainly come back.

I stayed in the Novotel during a business trip for more than a week. It is a very comfortable, modern hotel. The hotel staff is very friendly and accommodating. The breakfast buffet serves a big variety of international food so that it can be enjoyed by Indian and western travelers. There is a few restaurant choices in the hotel. The Italian restaurant has very good food including good wine choices and great pizza. My room was spacious with a modern restroom. I enjoyed the rainshower type shower cabin.

Balraj Sahani Marg, Juhu Beach Mumbai Maharashtra

Hotel highlights

  • Walking distance to Juhu Beach and ISKCON Temple
  • Free WiFi in rooms and public areas
  • Free valet and self parking
  • Onsite dining

Located in Juhu, Novotel Mumbai Juhu Beach Hotel is adjacent to Juhu Beach and within a 10-minute walk of other popular attractions like Prithvi Theatre. This 202-room, 5-star resort welcomes guests with conveniences like an outdoor pool, free in-room WiFi, and free valet parking. It's connected to a shopping center in central Mumbai and also close to ISKCON Temple and Versova Beach.


Dining

Have a drink at the cocktail bar or enjoy onsite dining at one of 6 restaurants like Olio, which specializes in Italian cuisine and serves lunch and dinner. Savor a meal from the comfort of your room with 24-hour room service, or get a quick energy boost at the coffee shop/café. Start each morning with full breakfast, available for a fee from 6:00 AM to 10:30 AM.


Rooms

All 202 rooms provide minibars, coffee makers, and free newspapers. 32-inch LCD TVs come with satellite channels and DVD players, and guests can stay connected with free WiFi and wired Internet. Beds sport premium bedding and bathrooms offer rainfall showers, hair dryers, and free toiletries. Other amenities include laptop-compatible safes, ironing boards, and desks.


Property features

Novotel Mumbai Juhu Beach Hotel features a nightclub, an outdoor pool, and a children's pool. Free valet and self parking are available, or if you're not driving, take the airport shuttle (available 24 hours) for INR 1798 per vehicle one-way. Multilingual staff at the 24-hour front desk can assist with tours or tickets, dry cleaning/laundry, and luggage storage. Other amenities at this beach resort include a fitness center, a sauna, and free WiFi in public areas.

Room options

Superior Twin Room, 1 Twin Bed, City View

1 Twin Bed | Sleeps 3

Premier Twin Room, 1 Twin Bed, City View (High Floor)

1 Twin Bed | Sleeps 3

Superior Room, 1 King Bed, Ocean View

1 King Bed | Sleeps 3

Premier Room, 1 King Bed, Ocean View (High Floor)

1 King Bed | Sleeps 3

Guest reviews for Novotel Mumbai Juhu Beach Hotel

Everyone (2) Couples (1) Business (2) Other (1)
1
Everyone

Check in was a nightmare with the staff insuniating I was going to cheat and saying only one guest is allowed, this is like checking into some 3rd grade hotel, you should have this hotel of your list it is down right an insult to call this a 5 star property they have no idea of how to treat the guest, and it is not a cheap hotel by any means. The food service staff was good but the shower just did not work, it was drops of water coming and I never had a bath. Just an overall disgusting experience. I do not want the hotel staff to call me not interested in talking to them, will never stay in an ACCOR hotel ever again anywhere in the world

By on Aug 26, 2018

Review comment responded on Aug 31, 2018

Dear Guest, Namaste from Novotel Mumbai Juhu Beach! Thank you for taking the time out to share your feedback about your stay with us. Please accept my sincere apologies for the inconvenience caused. At Novotel, we strive to provide a superior experience for every customer; therefore your feedback is very important to us. Please be assured that your feedback has been noted in order to take corrective measures in order to prevent such inconvenience to our valued guests such as yourself. I assure you of a superior experience upon your next visit and I do hope you give us the opportunity to serve you better. Warm Regards, Manish Dayya General Manager

3
Everyone

While the hotel has no private beach, the pictures suggest that. The hotel does not even have it's own private path to the beach. You have to get it and go through the streets. Within the hotel, the services are not on par what I have seen in other hotels in the same class and price range. In room dining failed to respond on the line at 11pm after repeated attempts. I had to call the hotel from my cell phone to get through. While the hotel stay was comfortable because the room was clean, there was not a lot more to the place itself. I do have to say that the breakfast layout was quite good.

By , from Boston, MA on Dec 28, 2016

Review comment responded on Jan 14, 2017

Dear Guest, Namaste from Novotel Mumbai Juhu Beach! We sincerely regret the inconvenience caused to you during your stay with us. Your feedback with regards to the service by the in room dining has been shared with the team and we will ensure that this matter is addressed and necessary actions have been taken to ensure such instances do not recur. I would like to take this opportunity to inform you that the hotel does not have a direct access to the beach due to security reasons for guest safety. I’m happy to note that you enjoyed the breakfast spread at the hotel. My Team and I look forward to the pleasure of welcoming you back again. Warm Regards, Manish Dayya General Manager

4

decent hotel

Other

This is a decent hotel for the value. The room furnitures are a bit worn out and the service is a bit uneven (i.e. my requests either went unanswered, or well satisfied). The on-site restaurants are good and ambience is nice.

By on Mar 23, 2014

4

nice location

Couples

Excellent service. Staff very helpful. Shopping areas 20 mins away. Downtown was far. Too many crows, disturbing peace and grabbing food.

By on Feb 21, 2014

4

wonderful hotel, thanks for the

Business

I was there on a business trip and staid in the premiere executive floor. Perfect stay. Good room, great food, wonderful people. I used teh Gym and the spa and was very much satisfied. Everywhere nice and friendly staff. I will certainly come back.

By on Sep 17, 2012

4

very good choice in juhu

Business

I stayed in the Novotel during a business trip for more than a week. It is a very comfortable, modern hotel. The hotel staff is very friendly and accommodating. The breakfast buffet serves a big variety of international food so that it can be enjoyed by Indian and western travelers. There is a few restaurant choices in the hotel. The Italian restaurant has very good food including good wine choices and great pizza. My room was spacious with a modern restroom. I enjoyed the rainshower type shower cabin.

By on Aug 8, 2011

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