Family Resorts in Mount Vernon, Mount Vernon

"Room door didn’t close right and was open when we arrived. The bathroom door hit the door jamb and could barely be closed. If we got it closed it was very hard to open, my wife almost got stuck. The bathroom floor looked dirty. Beds were fine and staff were nice. "

"Very nice room. Bed slept amazing. Would definitely stay again "

"The first room they sent us to had not been cleaned. They did warn us that it might not have been cleaned yet. The second room they gave us had an awful smell but we were leaving so I thought if the air ran for several hours maybe it would get better but it did not. The bathroom was not the cleanest. We were supposed to stay 3 nights but they were completely booked and could not give us another room so we had to move hotels. They did allow us to cancel the other 2 nights. The staff was very nice. They gave me some spray air freshener but it didn't do anything at all. I should have told them about the smell when we first got the room. "