Recent guest reviews
One night stay during a road trip. Staff is friendly, helpful and knowledgeable. They offer an evening hospitality event from 5-7pm with beer ( light beer only during our stay) wine and a few hot appetizers. Room was clean and comfortable, adjacent to pool so there was some noise with people talking loudly early in the evening. The breakfast was slim- no refills once trays of cinnamon rolls, omelets, sausage, etc were empty. If you didn't get there first, you didn't get any. Front desk will tell you Applebees next door gives a 10% discount with room key. They don't tell you, however, that smoking is allowed in the restaurant. The smoke will choke a non-smoker so avoid. Most guests during our stay seemed to be construction crews, few families or couples. I think I would try a different hotel if I stayed in Mt Pleasant again
This is a very nice place to spend a night or two. The front desk Sara was friendly and the check-in was very good. The room was clean and comfortable, the pool was nice, and the breakfast was good. The adjacent Applebees was also very good.
Spent one night at this property at the end of a multi-state road trip with kids. Our room was a king suite with a sofa bed, and perfect for a family of four. The room was quite large so we didn't feel even a little crowded. It was clean, comfortable and perfect for a family of weary travelers. It was also an incredible value. Couldn't recommend it more.
The physical property is well taken care of. This quality of property is something we have come to expect from Holiday Inn. The service at this property leaves something to be desired. The gentlemen we checked in with was great! The other front desk staff were not friendly. We asked for a late checkout. The woman said 1p was the latest without even looking at her computer. This may be a policy at this property, but at least indulge us. We are platinum members at IHG and extending a checkout beyond 1 hr from regular checkout is generally not a problem at other properties. The other staff beyond the gentlemen were not engaging or friendly (but not rude). We would return, but we expect a higher level of service than we received.
Not a lot to say all was good on my one night stay. Good competent hotel clerks, very clean hotel very clean room. Looks like a 2-3 year old hotel so I guess it should be clean right? Lots of restaurants nearby
We visited on a Rewards Club free stay and was positively surprised by how well we were treated and how nice the room was. Maribel (?), the manager, worked hard to get us the suite we wanted and it was everything we hoped it would be. The beds were comfortable, there was plenty of room, and everything worked the way it should. We really liked the swimming pool, but there were zillions of bugs in the water and they allowed smoking in the area (yuk!). Kiera (?) at the front desk took care of us when we needed toiletries or had problems. There is a nice Applebee's restaurant next door and a Dollar General store across the street as well as a beautiful vacant treed lot on the other side that we enjoyed exploring. The honeysuckle smelled wonderful!! A nice stay overall!
This was a really great hotel! The room we stayed in was beautiful and the staff was nothing short of awesome! They were so helpful with everything we needed. Positive attitudes all around. Would absolutely choose to stay here again, if our travels bring us to Mount Pleasant in the future. We traveled early February for a wedding.
Shower had mildew above it. Bathroom was clean but I could smell the mildew when we entered the room. Made the entire room musty. Chair in corner appeared dirty due to stains. Valance over drapes was sagging. Now the beds were comfortable. Carpet could use a good steaming too. I will say the towels were really soft and smelled good.
This was a nice hotel with easy access to everything you need. The rooms were nice and clean and roomy. The breakfast had a nice variety. Everyone was friendly and eager to answer questions and help with anything you needed.
Good hotel with easy access to highway, restaurant, gas etc. Comfortable and quiet. Fitness Center was not very good but most hotels don't have great ones. Staff were accommodating and helpful. Breakfast was typical of these type hotels but the area was large and inviting.
Reviews from Trip Advisor
89% of guests recommend this hotelTotal of 174 reviews