SureStay Hotel by Best Western Mt Pleasant

2.5 star property

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Photo gallery for SureStay Hotel by Best Western Mt Pleasant

Lobby
Standard Room, 1 Queen Bed, Non Smoking, Jetted Tub | Desk, iron/ironing board, cribs/infant beds, free WiFi
Standard Room, 1 Queen Bed, Non Smoking, Jetted Tub | Desk, iron/ironing board, cribs/infant beds, free WiFi
Exterior
Restaurant

Reviews

7.4 out of 10
Good

Popular amenities

  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
  • Free WiFi
  • Restaurant

Explore the area

View in a map
102 E Burton Rd, Mount Pleasant, TX, 75455
  • Place, Titus Regional Medical Center
    ‪3 min walk‬
  • Place, Mount Pleasant Civic Center
    ‪5 min walk‬
  • Place, Modern Western Museum
    ‪1 min drive‬

Room options

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 King Bed, Smoking, Refrigerator & Microwave

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Double Beds, Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Double Beds

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Suite, 1 King Bed, Smoking, Refrigerator & Microwave

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Family Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.0 out of 10
Very good
(1 review)
  • Sleeps 6
  • 2 Queen Beds

Standard Room, 1 Queen Bed, Non Smoking, Jetted Tub

  • Sleeps 2
  • 1 Queen Bed

Honeymoon Suite, 1 King Bed, Non Smoking, Jetted Tub

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 5
  • 2 Queen Beds

About the neighborhood

Mount Pleasant

SureStay Hotel by Best Western Mt Pleasant places you within a 5-minute walk of Titus Regional Medical Center and Mount Pleasant Civic Center. This 57-room hotel welcomes guests with free breakfast and conveniences like an outdoor pool and a 24-hour gym.

What's nearby

  • Titus Regional Medical Center - 3 min walk - 0.2 miles
  • Mount Pleasant Civic Center - 5 min walk - 0.3 miles
  • Modern Western Museum - 1 min drive - 1.2 miles
  • Sweet Shop Candies - 1 min drive - 1.0 mile
  • Lake Bob Sandlin - 11 min drive - 8.9 miles

Getting around

  • Dallas-Fort Worth Intl. Airport (DFW) - 128 min drive

Restaurants

  • ‪Chick-fil-A - ‬8 min walk
  • ‪Huey’s Coffee - ‬12 min walk
  • ‪Papa John's Pizza - ‬3 min drive
  • ‪McDonald's - ‬2 min walk
  • ‪Arby's - ‬4 min drive

About this property

SureStay Hotel by Best Western Mt Pleasant

Guests of SureStay Hotel by Best Western Mt Pleasant have access to an outdoor pool, a 24-hour gym, and free WiFi in public areas. If you plan to drive, free parking is available. The front desk has multilingual staff standing by 24 hours a day to assist with securing valuables and tours/tickets. Additional amenities include conference space, a business center, and a seasonal outdoor pool.
32-inch flat-screen TVs come with cable channels and pay movies, and guests can stay connected with free WiFi. Other standard amenities include refrigerators, microwaves, and coffee makers.
Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site

Food and drink

  • Free full breakfast

Restaurants on site

  • Luigis Italian Restauran

Things to do

  • 24-hour gym
  • Outdoor pool

Family friendly

  • Crib (surcharge)
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business center
  • Computer station
  • Conference space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)

More

  • 2 floors
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Crib (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board

Policies

Check-in

Check-in time starts at 4 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:00 AM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 30.00 per pet, per day
  • Dogs and cats only
  • Pet weight must not exceed 80 lbs per pet
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Cribs/infant beds are available for USD 10.0 per night

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: USD 30.00 per pet, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: USD 10.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
  • Check-in: 4 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free self parking, along with RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Additional information about polices, regulations, and more:

  • The seasonal pool is open from June 01 to September 01.
  • Pool access available from 9:00 AM to 9:00 PM.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • There are no elevators.
  • No rollaway or extra beds are available.

Property is also known as

BEST WESTERN Inn Mt. Pleasant
BEST WESTERN Mt. Pleasant
BEST WESTERN Mt. Pleasant Inn
Mt. Pleasant BEST WESTERN
BEST WESTERN Mt. Pleasant Inn Mount Pleasant, Iowa
Best Western Mt.
Surestay By Best Mt Pleasant
Best Western Mt. Pleasant Inn
SureStay Hotel by Best Western Mt Pleasant Hotel
SureStay Hotel by Best Western Mt Pleasant Mount Pleasant
SureStay Hotel by Best Western Mt Pleasant Hotel Mount Pleasant

Frequently asked questions

What's there to do within easy reach of SureStay Hotel by Best Western Mt Pleasant?

This hotel is located in Mount Pleasant within a short 4-minute walk of Mount Pleasant Civic Center. You'll also find Mount Pleasant Country Club and Shadow Lakes Golf Course within a short drive.

How much does it cost to stay at SureStay Hotel by Best Western Mt Pleasant?

As of Feb 20, 2026, prices found for a 1-night stay for 2 adults at SureStay Hotel by Best Western Mt Pleasant on Mar 1, 2026 start from $59.2, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Will I be able to park at SureStay Hotel by Best Western Mt Pleasant?

Yes, self parking is offered for free at the hotel. RV/bus/truck parking is also available for guests.

Does SureStay Hotel by Best Western Mt Pleasant have a casino?

No, SureStay Hotel by Best Western Mt Pleasant doesn't have a casino.

Is there an indoor pool at SureStay Hotel by Best Western Mt Pleasant?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have access between 9:00 AM and 9:00 PM and the seasonal pool will be open from June 01 until September 01.

Is SureStay Hotel by Best Western Mt Pleasant good for couples?

Couples staying at this hotel will appreciate amenities like a turndown service as well as an outdoor pool and a 24-hour fitness facility.

Are there hot tubs at SureStay Hotel by Best Western Mt Pleasant?

Yes, this hotel offers private spa tubs in some guestrooms.

Does SureStay Hotel by Best Western Mt Pleasant have a restaurant with a breakfast menu?

Yes, SureStay Hotel by Best Western Mt Pleasant serves free full breakfasts at Luigis Italian Restauran.

Does SureStay Hotel by Best Western Mt Pleasant allow pets to stay free of charge?

Although they can't stay for free, cats and dogs are welcome at SureStay Hotel by Best Western Mt Pleasant for a fee of USD 30.00 per pet, per day.

Are there connecting rooms at SureStay Hotel by Best Western Mt Pleasant?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

Can I book a room with a balcony at SureStay Hotel by Best Western Mt Pleasant?

No, there aren't any guestrooms with balconies at SureStay Hotel by Best Western Mt Pleasant.

SureStay Hotel by Best Western Mt Pleasant Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 199 out of 653 reviews
Rating 8 - Good. 200 out of 653 reviews
Rating 6 - Okay. 118 out of 653 reviews
Rating 4 - Poor. 67 out of 653 reviews
Rating 2 - Terrible. 69 out of 653 reviews

7.6/10

Cleanliness

8.0/10

Staff & service

6.6/10

Amenities

7.0/10

Property conditions & facilities

Reviews

6/10 Okay

Roger

Traveled with partner
Liked: Cleanliness, amenities
Check-in took over 30 minutes, and there was only one person ahead of me. They had big problems with their room, and the front desk staff connected them to some off-site management person. While they were on the phone for 15 minutes, they could have easily checked me in, but did nothing. Then as the customer with the gripes finished her call, she decided to turn around to me and tell me all about it, at which point the girl at the front desk began to assist a lady who had walked in behind me, rather than calling me up to be served. Totally inappropriate and inconsiderate! There is a definite need for more training and customer service here.
Stayed 1 night in Nov 2025

6/10 Okay

emilio

Traveled with family and small children
Liked: Cleanliness, amenities
Weekend staff was great week day staff was a bit rude access door leading to pool/laundry room was not functional don't think I'll put my family thru that again no thanks
Stayed 1 night in Oct 2025

8/10 Good

richard

Disliked: Amenities
Room was good, staff fine
Stayed 1 night in Oct 2025

6/10 Okay

John

No cooked egg options with breakfast other than hard boiled.
Stayed 1 night in Nov 2025

2/10 Terrible

Wanda G

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
Place really stinked!! In the office stinked in the hallways going to my room smelled of death!! Rooms didn’t have numbers so after walking around for 20 min trying to find my room I had to go back and find the staff. It was around very weird feeling and stabled so bad everywhere
Stayed 1 night in Nov 2025

6/10 Okay

Tracy

Stayed 1 night in Oct 2025

10/10 Excellent

francisco

Stayed 1 night in Oct 2025

2/10 Terrible

Karolyn

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
This property is in a sketchy area. It is an old motel. We went into the first room given to us and there was a large cockroach on the wall. (I wanted to leave this place and go elsewhere, but I could not reach anyone with Expedia customer service to cancel this reservation.)The 2nd room was ok, but I didn't feel good about the place. There was no breakfast even though it has that on the website. I do not recommend staying here. For a Best Western property, it was a big disappointment.
Stayed 1 night in Oct 2025

4/10 Poor

Wendy

Business traveler, Traveled with family
Disliked: Cleanliness, property conditions & facilities
Musty room, had mold on bathroom ceiling, urin all over the toilet, dead crickets and cockroachs all over the room. If you dont get breakfast before 8:00am its gone and it isn't much of a breakfast, bare minimum I asked if they had yogurt she said yes and only brought 2 out to put in the fridge when this was at 7:15, very cheap dirty rooms
Urine all over toilet
Stayed 3 nights in Oct 2025

6/10 Okay

Shea

Stayed 1 night in Sep 2025

10/10 Excellent

victor

Liked: Cleanliness
Stayed 2 nights in Oct 2025

10/10 Excellent

David

Stayed 1 night in Oct 2025

10/10 Excellent

stephanie

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Stayed 2 nights in Sep 2025

10/10 Excellent

William

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Michael

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was perfect! Clean and pet friendly! Mya my fur baby loved it.
Stayed 3 nights in Aug 2025

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean, the bed was comfortable, and the shower water pressure and temperature was great. Convenient location off the highway with minimal roadway noise. I will stay again when I'm in the area.
Stayed 1 night in Aug 2025

2/10 Terrible

J. Isaac

Traveled with partner, Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Bathroom door look as if it hadn't been cleaned before. Roach came out of no where in the bathroom. Toilet was leaking water from somewhere on the back, it wobbled. The bed was as if a huge person was sleeping in-between my wife and I we kept ending up in the middle because of it. Now we both have back issues from this stay. Lower back, both of us, soreness. Coffee pot look like it was never cleaned from the dust on it. (Did not attempt to use) Iron was sticky from something. Microwave buttons didn't work properly. No tissue in the tissue dispenser. The front door looked cracked open at the trim. The gym was not clean for use so I did not attempt to workout. I do not recommend this place.
Stayed 1 night in Aug 2025

10/10 Excellent

Colin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
been there many times there always very welcoming and helpful great place to stay
Stayed 2 nights in Aug 2025

10/10 Excellent

Paul

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet and clean
Stayed 1 night in Aug 2025

10/10 Excellent

vincent

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Moulaye

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

8/10 Good

Lisa

Getting to your room outside while the bugs were terrible. Next time I’ll get a room I can get to from inside the hotel
Stayed 2 nights in Jul 2025

10/10 Excellent

Justin

Liked: Cleanliness, amenities, property conditions & facilities
This was the most charming hotel I stayed at on a recent road trip. I wouldn’t call it fancy, but it was well maintained and clean. From the dolphin fresco at bottom of the pool To the arch in my room it felt like someplace that Wednesday from the book American Gods would stay at. Once the A/C had a chance to run, it was a really nice stay :)
Stayed 1 night in Jun 2025

2/10 Terrible

Tru

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

4/10 Poor

Misty

Business traveler
Disliked: Cleanliness, amenities
I only stayed one of the two nights I was scheduled to stay. Didn’t even ask for a refund, just changed hotels. I’m pretty easy going but when I feel things jumping on me and have bites on my body…I’m out! Staff was friendly and they did clean the room before arrival, I could tell. It’s just so so old and dingy. As a woman alone I did not feel super safe but I’m always packing so I stayed until I started to feel the “bugs.” I suspect they were fleas.
Stayed 2 nights in Jun 2025