Receptionist is professional and really nice. We arrived early by couple hours but she agreed to check the room availability. However the property has been located not so far away from the industrial part of the city, it does not affect your dream. If you would like to buy some food, there is Groceries store near by.
Hotel was very clean and accommodating.
I visited this location for 4 nights, we were in town for a funeral during these Covid-19 times. I contacted front desk 3 days consequetively to request our room service, However my contact with front desk was useless because staff never did come in to provide our room with service, I had to call just to ask for toilet paper since we ran out and to request clean towels multiple times. Staff needs to be more attentive to their guest. The day before we left the Manager did apologize and had someone urgently come in to change our bedding since be had the same for days. I probably won't stay at this location again unless its urgent.
Glad the hotel was open, missed the pool and breakfast
The property was clean, staff friendly and efficient.
Staff was friendly and nice, breakfast was simple and good. Could have had a few low carb selections. Didn't like the pool being scheduled out to non-guests. Pool was full when I wanted to use it from an Elderly aerobics class. Most looked retired, they could have been there much earlier in the day so guests can use it in the evenings.
Excellent hotel with an excellent breakfast. Staff is wonderful. Best place to stay in this area. Highly recommend it.
Rail road track so close not so good. Looking out the window, trash all around on properties around it. Close to 200.( for one person) for a night, even with the breakfast, it seems a little silly to spend that much for a motel in Ephrata. Very clean but I have stayed in many other motels that were very clean and comfortable for half the price . There are not many options in Ephrata but since I only need clean and comfortable I will look else where if I need to go again. Nice staff and many people staying there!
Comfy, clean room. Decent pool and hot tub. Good breakfast.
nice hotel to stay, good staff and really clean my family and I enjoy all that hotel ofer
Honestly, the pillows were the worst things ever. The bedding didn't seem to fit the bed and had a very thin blanket over the sheet. It's 24 degrees outside. The staff seemed put off by my arrival at 10:30pm
The staff here are fantastic. So pleasant, friendly and helpful. Great small town stay.
Booking on line ended up costing me more money than booking directly from the hotel. On top of that I ended up being charged from the online offer and the hotel. Not a good experience. I thought I was getting a discount through the online offer
EPHRATA IS NOT EXACTLY A METROPOLIS, SO WE WERE PLEASANTLY SURPRISED WITH THE RAMA. EVERYTHING WAS GREAT, THE STAFF WAS GREAT. VERY HAPPY.
Located 2.1 mi (3.4 km) from Grant County Historical Museum, Best Western Rama Inn is within a 15-minute drive of Moses Lake. This 70-room hotel has free breakfast along with conveniences like an indoor pool and free in-room WiFi.
Free buffet breakfast is served on weekdays from 6:00 AM to 9:00 AM and on weekends from 6:30 AM to 9:30 AM.
Guests can expect 37-inch LED TVs with cable channels, along with free WiFi and wired Internet. Bathrooms offer rainfall showers, hair dryers, and free toiletries, and pillowtop beds with premium bedding and pillow menus ensure a restful night. Refrigerators, microwaves, and coffee makers are other standard amenities. Housekeeping is available on request.
Guests staying at Best Western Rama Inn enjoy an indoor pool, a sauna, and free WiFi in public areas. If you drive, take advantage of free parking. The 24-hour front desk has staff standing by to help with luggage storage and securing valuables. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Additional amenities include a spa tub, conference space, and a 24-hour business center.
Receptionist is professional and really nice. We arrived early by couple hours but she agreed to check the room availability. However the property has been located not so far away from the industrial part of the city, it does not affect your dream. If you would like to buy some food, there is Groceries store near by.
Hotel was very clean and accommodating.
I visited this location for 4 nights, we were in town for a funeral during these Covid-19 times. I contacted front desk 3 days consequetively to request our room service, However my contact with front desk was useless because staff never did come in to provide our room with service, I had to call just to ask for toilet paper since we ran out and to request clean towels multiple times. Staff needs to be more attentive to their guest. The day before we left the Manager did apologize and had someone urgently come in to change our bedding since be had the same for days. I probably won't stay at this location again unless its urgent.
We are needing to know to whom and dates you have spoken to or times, to investigate this , we dont run this property like this, I'm needing to reprimand the employee (S) to whom you spoke too and the date and times. We tried to make it right on the last evening with you and your family as well as giving you double bonus points and a discounted rate and yes doing the service one three evening. We will be emailing you to find out more regarding to whom you spoke to. So very sorry that our staff wasn't able to get to your room in the timely manned as requested. Thank you for your feedback, and we do hope your able to give us another chance in the future.
Glad the hotel was open, missed the pool and breakfast
Yes we miss the pool too! Sorry about no being able to have it open due to Covid-19 and the health Dept. As for Breakfast there is a grab and go breakfast offered daily... It includes and breakfast Sand of eggs cheese and meat. Plus a granola bar , piece of fruit and a yogurt and a slice of Sweet Bread and water. Not sure why you didnt get one they are at the front desk fully stocked daily. If you are to stay again hopefully we will have our full buffet open for you and others. Thank you for staying and safe travels always.
The property was clean, staff friendly and efficient.
Thank you for the nice rating and review. Thank you for taking the time to fill it out. Safe travels always.
Staff was friendly and nice, breakfast was simple and good. Could have had a few low carb selections. Didn't like the pool being scheduled out to non-guests. Pool was full when I wanted to use it from an Elderly aerobics class. Most looked retired, they could have been there much earlier in the day so guests can use it in the evenings.
Thank you for the rating and the information. Yes we help out during the fall and winter months for the City while the local pool is closed. to be able to hold one class per night from 5:30 to 6:30 mon thru Thursday. It benefits the seniors and ADA and water therapy is such great help for them and for many. in our local community . I'm sorry it was for the time you wishes to be able to use. it. Thank you for input. We hope that you are able to come again .
Excellent hotel with an excellent breakfast. Staff is wonderful. Best place to stay in this area. Highly recommend it.
So great to hear of your stay with us here in Ephrata was just what you were expecting. Thank you for the kind review. Safe travels
Rail road track so close not so good. Looking out the window, trash all around on properties around it. Close to 200.( for one person) for a night, even with the breakfast, it seems a little silly to spend that much for a motel in Ephrata. Very clean but I have stayed in many other motels that were very clean and comfortable for half the price . There are not many options in Ephrata but since I only need clean and comfortable I will look else where if I need to go again. Nice staff and many people staying there!
Glad to hear that your stay was clean, sorry about our neighbors trash.. I cant help with the railroad, but id you do decode to come back please ask to be placed in the middle or road side away from the tracks. This is our summer rates, sorry that its a little to high. We do offer discounts, like corp, BW rewards member rates, and AAA, and many more. Please ask for them at or before check in. We would love to have you back and ours rate drop back down in Oct.
Comfy, clean room. Decent pool and hot tub. Good breakfast.
Wonderful to hear of your stay with us here. thank you for the great comment
nice hotel to stay, good staff and really clean my family and I enjoy all that hotel ofer
Great to hear of your stay being good. I will let the staff know .
Thank you for staying and thank you for the wonderful rating. Safe travels.