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Recent guest reviews

I visited this location for 4 nights, we were in town for a funeral during these Covid-19 times. I contacted front desk 3 days consequetively to request our room service, However my contact with front desk was useless because staff never did come in to provide our room with service, I had to call just to ask for toilet paper since we ran out and to request clean towels multiple times. Staff needs to be more attentive to their guest. The day before we left the Manager did apologize and had someone urgently come in to change our bedding since be had the same for days. I probably won't stay at this location again unless its urgent.

Glad the hotel was open, missed the pool and breakfast

The property was clean, staff friendly and efficient.

Staff was friendly and nice, breakfast was simple and good. Could have had a few low carb selections. Didn't like the pool being scheduled out to non-guests. Pool was full when I wanted to use it from an Elderly aerobics class. Most looked retired, they could have been there much earlier in the day so guests can use it in the evenings.

Excellent hotel with an excellent breakfast. Staff is wonderful. Best place to stay in this area. Highly recommend it.

Rail road track so close not so good. Looking out the window, trash all around on properties around it. Close to 200.( for one person) for a night, even with the breakfast, it seems a little silly to spend that much for a motel in Ephrata. Very clean but I have stayed in many other motels that were very clean and comfortable for half the price . There are not many options in Ephrata but since I only need clean and comfortable I will look else where if I need to go again. Nice staff and many people staying there!

Comfy, clean room. Decent pool and hot tub. Good breakfast.

nice hotel to stay, good staff and really clean my family and I enjoy all that hotel ofer

Honestly, the pillows were the worst things ever. The bedding didn't seem to fit the bed and had a very thin blanket over the sheet. It's 24 degrees outside. The staff seemed put off by my arrival at 10:30pm

The staff here are fantastic. So pleasant, friendly and helpful. Great small town stay.

Booking on line ended up costing me more money than booking directly from the hotel. On top of that I ended up being charged from the online offer and the hotel. Not a good experience. I thought I was getting a discount through the online offer

EPHRATA IS NOT EXACTLY A METROPOLIS, SO WE WERE PLEASANTLY SURPRISED WITH THE RAMA. EVERYTHING WAS GREAT, THE STAFF WAS GREAT. VERY HAPPY.

Basin Street SW Ephrata WA

Hotel highlights

  • Free buffet breakfast on weekends
  • Free WiFi and wired Internet in rooms and public areas
  • Free parking
  • Indoor pool

Located 2.1 mi (3.4 km) from Grant County Historical Museum, Best Western Rama Inn is within a 15-minute drive of Masquers Theater of Soap Lake. This 70-room hotel has free breakfast along with conveniences like an indoor pool and free in-room WiFi.


Dining

Free buffet breakfast is served on weekdays from 6:00 AM to 9:00 AM and on weekends from 6:30 AM to 9:30 AM.


Rooms

Best Western Rama Inn's 70 rooms provide microwaves, refrigerators, and coffee makers. 37-inch LED TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Pillowtop beds sport premium bedding and pillow menus, and bathrooms offer rainfall showers, hair dryers, and free toiletries. Other amenities include free local calls, safes, and ironing boards.


Property features

Guests staying at Best Western Rama Inn enjoy an indoor pool, a spa tub, and a sauna. If you drive, take advantage of free parking. The 24-hour front desk has staff standing by to help with luggage storage, and answer any questions about the accommodations. Additional amenities include free WiFi in public areas, conference space, and a 24-hour business center.

Room options

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

1 King Bed | Sleeps 2

Standard Room, 1 Queen Bed, Accessible, Bathtub

1 Queen Bed | Sleeps 2

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

2 Queen Beds | Sleeps 4

Standard Room, 1 King Bed, Accessible, Non Smoking

1 King Bed | Sleeps 2

Guest reviews for Best Western Rama Inn

Everyone (4) Business (1) Couples (2) Family (3) Other (1)
1
Family with small children Family

I visited this location for 4 nights, we were in town for a funeral during these Covid-19 times. I contacted front desk 3 days consequetively to request our room service, However my contact with front desk was useless because staff never did come in to provide our room with service, I had to call just to ask for toilet paper since we ran out and to request clean towels multiple times. Staff needs to be more attentive to their guest. The day before we left the Manager did apologize and had someone urgently come in to change our bedding since be had the same for days. I probably won't stay at this location again unless its urgent.

By on Mar 11, 2021

Review comment responded on Mar 11, 2021

We are needing to know to whom and dates you have spoken to or times, to investigate this , we dont run this property like this, I'm needing to reprimand the employee (S) to whom you spoke too and the date and times. We tried to make it right on the last evening with you and your family as well as giving you double bonus points and a discounted rate and yes doing the service one three evening. We will be emailing you to find out more regarding to whom you spoke to. So very sorry that our staff wasn't able to get to your room in the timely manned as requested. Thank you for your feedback, and we do hope your able to give us another chance in the future.

4
Family

Glad the hotel was open, missed the pool and breakfast

By on Apr 29, 2020

Review comment responded on Apr 30, 2020

Yes we miss the pool too! Sorry about no being able to have it open due to Covid-19 and the health Dept. As for Breakfast there is a grab and go breakfast offered daily... It includes and breakfast Sand of eggs cheese and meat. Plus a granola bar , piece of fruit and a yogurt and a slice of Sweet Bread and water. Not sure why you didnt get one they are at the front desk fully stocked daily. If you are to stay again hopefully we will have our full buffet open for you and others. Thank you for staying and safe travels always.

4
Family Business Business

The property was clean, staff friendly and efficient.

By on Feb 29, 2020

Review comment responded on Mar 2, 2020

Thank you for the nice rating and review. Thank you for taking the time to fill it out. Safe travels always.

3
Everyone

Staff was friendly and nice, breakfast was simple and good. Could have had a few low carb selections. Didn't like the pool being scheduled out to non-guests. Pool was full when I wanted to use it from an Elderly aerobics class. Most looked retired, they could have been there much earlier in the day so guests can use it in the evenings.

By , from Spokane on Feb 18, 2020

Review comment responded on Feb 18, 2020

Thank you for the rating and the information. Yes we help out during the fall and winter months for the City while the local pool is closed. to be able to hold one class per night from 5:30 to 6:30 mon thru Thursday. It benefits the seniors and ADA and water therapy is such great help for them and for many. in our local community . I'm sorry it was for the time you wishes to be able to use. it. Thank you for input. We hope that you are able to come again .

5
Business Business

Excellent hotel with an excellent breakfast. Staff is wonderful. Best place to stay in this area. Highly recommend it.

By , from Vancouver WA on Aug 19, 2019

Review comment responded on Aug 20, 2019

So great to hear of your stay with us here in Ephrata was just what you were expecting. Thank you for the kind review. Safe travels

4
Everyone

Rail road track so close not so good. Looking out the window, trash all around on properties around it. Close to 200.( for one person) for a night, even with the breakfast, it seems a little silly to spend that much for a motel in Ephrata. Very clean but I have stayed in many other motels that were very clean and comfortable for half the price . There are not many options in Ephrata but since I only need clean and comfortable I will look else where if I need to go again. Nice staff and many people staying there!

By on Jul 13, 2019

Review comment responded on Jul 19, 2019

Glad to hear that your stay was clean, sorry about our neighbors trash.. I cant help with the railroad, but id you do decode to come back please ask to be placed in the middle or road side away from the tracks. This is our summer rates, sorry that its a little to high. We do offer discounts, like corp, BW rewards member rates, and AAA, and many more. Please ask for them at or before check in. We would love to have you back and ours rate drop back down in Oct.

4
Everyone

Comfy, clean room. Decent pool and hot tub. Good breakfast.

By on Dec 10, 2018

Review comment responded on Dec 13, 2018

Wonderful to hear of your stay with us here. thank you for the great comment

5
Everyone

nice hotel to stay, good staff and really clean my family and I enjoy all that hotel ofer

By on Aug 21, 2017

Review comment responded on Sep 5, 2017

Great to hear of your stay being good. I will let the staff know .

3

expected more

Other

Honestly, the pillows were the worst things ever. The bedding didn't seem to fit the bed and had a very thin blanket over the sheet. It's 24 degrees outside. The staff seemed put off by my arrival at 10:30pm

By on Nov 21, 2015

3

helpful staff

Business

The staff here are fantastic. So pleasant, friendly and helpful. Great small town stay.

By on Jul 17, 2014

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