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Quality Inn & Suites Southlake

2.5 out of 5.0

Recent guest reviews

Well I don't know where to begin , walked in my room and the light bulbs were out , and I called the front desk and asked if I could get a replacement and was told we don't handle that type of stuff after 9:00pm. So I asked to be moved to another room, picked up the keys went to the next assigned room opened the door and the occupants of that room were still there, their belongings was all over the room, the desk clerk blamed it on the shift change and not knowing what was going on st the time and no one has apologized yet.

Nice...........................................................

Conveniently located near restaurants and major highways. easy access to Atlanta. Clean room! Nice people and good price.

Stayed briefly at this hotel. I've stayed at quite a few Quality Inns and this one had a very clean room and was an excellent value. Staff were very nice. Breakfast is served starting at 6 am which is late for me.

A a good experience, have paid the same for a 3 star. If this all 2 star hotels has to offer, No more 2 star

Okay. I would recommend remodeling the exterior but okay for a quick visit

This was a good night's sleep once I found it. I was coming from the south and I got off I75 at the first exit that said Jonesboro Rd. I drove all over the country side and finally called. Whomever answered the phone was wonderful. She knew where I was and gave me good directions.

This hotel was horrible. Generally looked dirty. Bedskirts were stained with what looked like strawberry smoothie. Adveritised free wi-fi--it didn't work. Asked for help with wi-fi and was told it was working to keep trying--never worked. Had to search for a decent restaurant in the area because everything that was supposed to be in the area had closed down. Never again.

The hotel was in a great location but wasn't as clean as I expected for a Quality Inn. The staff was very friendly and helpful. It was an old hotel and the rooms showed the wear. The beds were nice but I would have liked to have seen a cleaner room.

Hot water was only warm at best at night. Hotel was good for a short stay. I would have rather stayed at Best Westren near by.

The suite rooms were exceptionally clean. The maid did dishes everyday and had clean sheets. The staff was very courteous and helpful. The breakfast is exceptionally good. To turn left on Irlo you should take the backyard exit through a neighboring hotel. It will be helpful if bold signs are posted.

The room and staff were accommodating. Went to a Braves game and could not find a restuarant (fast-food or other) that looked like anyone was working after 10 p.m. Great place to stay for a short trip into the city.

Room options

Standard Room, 1 King Bed, Smoking

King 1 | Sleeps 2

Standard Room, 1 King Bed, Non Smoking

King 1 | Sleeps 2

Double Room, 2 Double Beds, Non Smoking

Full 2 | Sleeps 4

Guest reviews for Quality Inn & Suites Southlake

Everyone (1) Business (5) Couples (1) Family (3) Friends (1) Other (1)
1

not the most friendly place

Everyone

Well I don't know where to begin , walked in my room and the light bulbs were out , and I called the front desk and asked if I could get a replacement and was told we don't handle that type of stuff after 9:00pm. So I asked to be moved to another room, picked up the keys went to the next assigned room opened the door and the occupants of that room were still there, their belongings was all over the room, the desk clerk blamed it on the shift change and not knowing what was going on st the time and no one has apologized yet.

By , from morrow,ga on Jul 4, 2017

3

business trip

BusinessTravelers

Nice...........................................................

By on Dec 8, 2015

4

business trip

BusinessTravelers

Conveniently located near restaurants and major highways. easy access to Atlanta. Clean room! Nice people and good price.

By on Sep 6, 2015

3

short stay

BusinessTravelers

Stayed briefly at this hotel. I've stayed at quite a few Quality Inns and this one had a very clean room and was an excellent value. Staff were very nice. Breakfast is served starting at 6 am which is late for me.

By on Sep 2, 2015

1

family night out

Families

A a good experience, have paid the same for a 3 star. If this all 2 star hotels has to offer, No more 2 star

By on Jul 21, 2015

2

quality inn review

BusinessTravelers

Okay. I would recommend remodeling the exterior but okay for a quick visit

By on Sep 29, 2014

4

hard to find

GetawayWithFriends

This was a good night's sleep once I found it. I was coming from the south and I got off I75 at the first exit that said Jonesboro Rd. I drove all over the country side and finally called. Whomever answered the phone was wonderful. She knew where I was and gave me good directions.

By on Apr 3, 2014

1

omg

Families

This hotel was horrible. Generally looked dirty. Bedskirts were stained with what looked like strawberry smoothie. Adveritised free wi-fi--it didn't work. Asked for help with wi-fi and was told it was working to keep trying--never worked. Had to search for a decent restaurant in the area because everything that was supposed to be in the area had closed down. Never again.

By on May 10, 2010

3

great location

Couples

The hotel was in a great location but wasn't as clean as I expected for a Quality Inn. The staff was very friendly and helpful. It was an old hotel and the rooms showed the wear. The beds were nice but I would have liked to have seen a cleaner room.

By on Sep 7, 2009

3

my short stay.

BusinessTravelers

Hot water was only warm at best at night. Hotel was good for a short stay. I would have rather stayed at Best Westren near by.

By on Aug 21, 2009