4/10 Poor
The
Business traveler, Traveled with family
Jul 13, 2025
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
The property was off the main road and there were alot of food options around. However the service I received was not good. The room had a damp old cigarette smell and the doors are so heavy that all you hear are slamming doors all night. The gentleman at the desk was nice , the lady the next 2 was always on the phone or outside, on the phone or possibly smoking. And just seemed not interested in being around. Theres a sign that says breakfast until 10am I came down for juice at 9:40 and she said they are closed. She was cleaning up. We were in town for basketball and needed to was jerseys. You have to pay for washer and dryer in cash but the lady at the front desk is so rude and acted so annoyed every time i asked a question or needed help. I was short a few cents for one of the machines and she wouldn’t trust me enough to bring it back , so then i took out 20 from atm then she turned around and said oh I can’t take that because i need to have change in my register. You saw me walking over to the atm , I came back with a 5.00 to get quarters for the machine then she says she can sell me a roll of $10 she didn’t want to break the quarters. What? I put my quarters in the machine to get detergent and it was empty and lost my money went back but she acted like that wasn’t there problem and not their machines. I tell you what, I knew the hotel was a no frills but customer service is free! I am a manager in the customer service world and I was very disappointed.
The
Stayed 2 nights in Jul 2025