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Holiday Inn Express & Suites College

2.5 out of 5.0

Recent guest reviews

So, first things first, the hotel is in the middle of a significant renovation. They make a very concerted effort to let guests know of this, from when you make your reservations right through check in. They also do a terrific job, without being asked, of trying to put guests in rooms that will be least affected by the construction work. As a result, we had a newly renovated room on the 4th floor and heard very little construction activity. Now the good news, this is a terrific hotel right on the outskirts of Morristown, but close enough that you can get to downtown in less than 10 minutes. Our room was spacious and included numerous plugs as well as USB outlets built right into the walls--a very nice touch. The oversized bathroom included a curved shower rod, giving you plenty of space in the shower. Each room has a Keurig in it, to go with the microwave and refrigerator, which helps you make it feel like more home. I really can't say enough about the complimentary breakfast and Vicky, who oversaw the breakfast room. Eggs, sausage, bacon, grits, biscuits, cinnamon rolls, and fresh made pancakes provided a very diverse offering for everyone. Vicky was a ray of sunshine in the morning, and obviously takes great pride in her work. The entire breakfast area was spotless, and Vicky quickly cleaned up after less than thoughtful guests who left a mess on their table rather than policing themselves. I asked her for a glass of ice (I like my OJ really cold) and without any fuss she went down the hall and came back with a nice big glass full of ice for me. Overall, this was one of the better Holiday Inn Express hotels that we have stayed in, and we'll definitely stay here again on our next visit to Morristown. Thanks to the hotel and their outstanding staff for a wonderful visit.

I have stayed at a lot of hotels but this one takes the cake for overall friendliest and accommodating staff! We arrived hours earlier than check-in but because we drove all night to get there, the staff got our room cleaned up and ready for us even before normal checkout time. Even left us mints on the bed upon arrival! Housekeeping staff was very helpful in making sure we got extra towels and anything else we needed. We stayed 3 nights and every person we spoke with there were very helpful and friendly! Would highly recommend!

This was a great, standard Holiday Inn experience I have come to know and love. Mike is a wonderful employee who deserves a HUGE raise. He was running the desk by himself when we arrived but he managed to check us in promptly as well as answer the phones. When we asked for a crib for our daughter, he arrived within 30 minutes with a crib - pushing it with a glove. I am not an overprotective mother, but I definitely appreciated the thoughtfulness. The crib included a card with the signature of the person who cleaned the bed. Room was clean and nice. Included a microwave and fridge. Bed was comfortable. Breakfast was also worthwhile and I suspect young children would love the pancake machine. It's an above average hotel breakfast - worth eating if you want to save the $10 for breakfast and get on the road a bit faster.

Everything you could ask of an overnight stay. Fast check in, comfortable bed, clean room, plenty of parking space out front. The only hiccup was that the indoor pool was closed for maintenance in the morning.

Front desk check in gentleman was really friendly. We stayed for 2 nights. Very clean. Wish the dbl beds were queen size otherwise pretty nice stay. Breakfast was pretty good as well view from room 320 third floor.

I was very relieved to find this place late at night. Renovations are set to begin. I would like to see it all new and redone. Great rates! I would not hesitate to return or recommend this place. Thank you.

This place featured my two favorite things about a Holiday Inn, quiet and comfort. I wish there had been a power outlet in the lamp by the bed so I could charge my phone without pulling out the night stand to get to an outlet. That is really my only complaint about the stay. Everything else was pleasant. The location is a little far from the interstate but down here there are more food choices. The man who checked me in on the evening of the 29th around 6pm was super friendly and very nice, making me feel welcome.

We stay here every time we are in Mtown to visit family. Friendly staff, clean rooms, quick to respond to requests, fast check in/out. Love staying here! Close to places to eat and other activities. Good value for the cost.

We stayed one night in a king suite. The room was nice and clean except the pullout couch had previously used sheets on it still. Also, the pullout bed wouldn't recline flat so our kids had to sleep inclined. The breakfast was amazing though. Pancakes, eggs, saugbe biscuit and gravy, etc.

We stayed here for one night. The hotel appears to be fairly new, well kept and pristine. Upon arrival, the gentleman at the desk was welcoming and friendly. We asked about restaurants and he happily provided a list and gave his personal recommendation. The room was clean, nicely kept, and quiet. A very nice stop over. Would higjly recommend.

2903 Millers Pointe Dr Morristown TN

Hotel highlights

  • Free buffet breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Bar/lounge

Located 2.9 mi (4.7 km) from Rose Center and Council For The Arts, Holiday Inn Express & Suites College is within a 15-minute drive of Great Smoky Mountains Expo Center. This 80-room hotel welcomes guests with conveniences like free breakfast, an indoor pool, and free in-room WiFi. It's in central Morristown and also within a 15-minute drive of Millstone Golf Club.


Free buffet breakfast is included with your stay. Quench your thirst with a drink at the bar/lounge.


All 80 air-conditioned rooms provide microwaves, refrigerators, and coffee makers. Flat-screen TVs come with cable channels and pay movies, and guests can stay connected with free WiFi. Free newspapers, free local calls, and hair dryers are also standard.

Property features

Holiday Inn Express & Suites College features an indoor pool, a children's pool, and a fitness center. If you plan to drive, free parking is available. Staff members are on hand to provide dry cleaning/laundry services and a safe deposit box at the front desk. Additional amenities include free WiFi in public areas, a business center, and free newspapers.

Reviews from Trip Advisor

Trip Advisor aggregated rating

83.0% of guests recommend this hotel

Total of 110 reviews