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Holiday Inn Cuernavaca

3.0 out of 5.0

Recent guest reviews

It is difficult to find places in Mexico to travel with your pet. They allow you to have your pet and they have awesome areas for them. you are not limited to your room just make sure that you pay for it in advance, the fee is a little expensive. They have good food and rooms

We went for our wedding night because it included breakfast, they billed us A LOT for it, since it was Sunday the regular breakfast was NOT included, even though they had already charged us for it and wanted 350 extra pesos per person. Also the rooms are horribly thought out, you can’t fit into the bathroom, the sink is outside of the bathroom and the lights are not on the walls but on the ceiling! So if you are short good luck trying to see at night. Horrible attention.

The place is not very nice. Tiny rooms that were built not for comfort but to save some space. The lights were coated strangely on the roof, and everything was just so crammed. But the real problem with this place is the service. We bought a room with breakfast included but it was a lie, arguing that it didn’t apply on sundays. The people attending were rude and inflexible. Never coming back.

I was here just one night, but it was a great choice... just a few minutes inexpensive taxi into the center of town... room was super clean and comfortable, everything worked fine. I only used the restaurant for breakfast, but it was nice and great food, especially the fresh fruit. I wish they had fresh squeezed orange juice available... Staff were all very friendly, especially Concepcion (spelling?), who very nicely called all the bus companies to get me local bus schedules to/from Mexico City and Taxco. This hotel is actually an amazing value... nice pool area too. There is a 24 hour convenience store on the corner. Enjoy lovely Cuernavaca here.

In the city center this little jewel is such a nice place to stay. The people speak no English but the hospitality and desire to serve is impeccable. We were always able to communicate somehow! The only change that needs to be made in the trip advisor posting is the proximity to historical sites, the hotel is NOT walking distance to the city center, but a short cab ride averaging 45 pesos! Delightful stay though

Stayed here one during my trip to Cuernavaca. Rooms were clean and spacious. Front desk was accommodating to provide roll away bed free of charge. Property is approx 7 mins from Zocolo. There is a outdoor pool, which is a plus.

Used to be in Holiday Inn hotels in business travels I expected something similar to other HI hotels , however this hotel is excellent to expend some days in a relaxing envitonment, thre areas for kids, ropen restaurant with a very friendly service, ingeneral I enjoy my stay

The hotel is centrally located and relatively easy to find. I think it's surprisingly nice for a "regular" Holiday Inn. We were upgraded to a suite, which was extra nice, but I believe the regular rooms are good also. The room was a bit dated, but everything was nice and clean. The bed was very comfortable. The AC worked fine. The pool area is very nice, surrounded by a bar and the restaurant. The breakfast was terrific. The full Mexican breakfast offering :-) We will definitely be back.

In my recent visit to this beautiful city in Mexico i happened to stay in Holiday Inn from 17th to 24th Jan. This hotel has all the facilities like Swimming Pool, Gym, Play area, cafeteria, garden place etc. Very courteous responsible staff. Always greets with a nice smile. I could learn few Spanish words like 'Buenos días', etc. Very good place for both family and business stays.

I stayed in Holiday Inn during my business visit to Mexico in January. My room was on second floor which was completely calm and quite. Room service was good and prompt. Breakfast in morning had limited options which i didnt liked much. I believe breakfast was the only negative point of this hotel. Rest all major locations are nearby to this hotel.

Blvd. Diaz Ordaz 86 Col. Acapanzingo Cuernavaca MOR

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free valet and self parking
  • Onsite dining
  • Outdoor pool

Holiday Inn Cuernavaca places you within 2 miles (3 km) of popular sights like Palace of Cortes Museum and Robert Brady Museum. This 3-star hotel has 120 guestrooms and offers an outdoor pool, free in-room WiFi, and free valet parking. It's in central Acapantzingo and also close to Ethnobotanical Garden and Museum of Traditional and Herbal Medicine and Cuernavaca Golf Club.


This hotel is home to a restaurant and a bar/lounge. Order from 24-hour room service to satisfy your hunger without leaving your room. For your convenience, breakfast is available for a fee.


All 120 air-conditioned accommodations feature sitting areas. 32-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Beds sport pillow menus and bathrooms offer hair dryers. Other standard amenities include coffee makers, free newspapers, and safes.

Property features

At Holiday Inn Cuernavaca, guests enjoy features like an outdoor pool, a fitness center, and free WiFi in public areas. Free valet and self parking are available—or if you're not driving, take the airport shuttle (available on request) for MXN 1600 per vehicle roundtrip. Front-desk staff can answer questions 24/7, and assist with dry cleaning/laundry, luggage storage, and securing valuables. Other amenities at this family-friendly hotel include 13 meeting rooms, a 24-hour business center, and free newspapers.

Reviews from Trip Advisor

Trip Advisor aggregated rating

69.0% of guests recommend this hotel

Total of 232 reviews