Novotel Montpellier4.0 out of 5.0
Recent guest reviews
We he had training and were impressed by the professional staff (all departments). Service crew and kitchen was perfect. Outside the hotel they could do a little better. Have to take one point away due to a training room in the cellar and a misunderstanding with the sales department what they could have handled better.
The hotel was very convenient for an early morning flight from Montpellier airport. I had done advanced check in and everything was ready. Room and bathroom were clean and in reasonable repair. Dinner in the restaurant was excellent with good food and friendly service. Only disappointment was the express check out which I was told I had not organised. The envelope I received on check in said I had!
Stopped one night, in fairness didn't want to look around for a hotel after a days travelling so went for higher end price, but what I thought was reasonable 99euros, but once you add on the breakfast and overnight parking it creeps up to quite a lot. The room is fine, but looking tired. Wifi is good and free.
This is the second time we have stayed here whilst driving between the UK & Spain. It's an ideal location just off the coast motorway with good accommodation. Beds are good, breakfast is all you could want and the staff are friendly. Also the car park is free and secure which is a bonus.
Having been rudely treated at the Courtyard Marriott because they could not deliver a promised room with twin beds, we came to this place late at night and thoroughly out of sorts. We were welcomed, presented with excellent hot frites as a gift at the bar with drinks, and then we fell into the super-comfortable upgraded beds. Swam in the very good pool the next day--it is big and deep--and enjoyed a superb breakfast, with real baguettes (not always the case in modest French hotels) and fresh eggs and plenty of choices. I am a big fan of the Accor hotel chain, from Ibis Budget on up. This hotel could stand some refurbishment, it is true--the carpets need to be replaced and some general sprucing up would be good. But it is excellent value with a very hospitable staff. I am also deeply offended by the comments of a reviewer above about a disabled staff member who works here. I am proud of this Novotel for their employment practices, and I utterly condemn the attitude of someone who finds it necessary to complain about this staff member's English skills--HERE, IN A FRENCH HOTEL! If you are looking for comfortable, modest accommodation in Montpellier--free parking!--you can't do better than this.
The room was dismal and in need of refurbishment. There was a musty smell. The space between the bed and the wall was extremely narrow. It was dismal and the picture on the wall was inappropriate. Room was quiet but noise from other guests did intrude.
My main criticism of this hotel, is the paucity of English language TV channels. The only English language channel was CNN International. I would have liked the availability of CNBC, BBC World, Sky News, France 24 (English) and Al Jazzera (English). This is the only thing that might put me off coming here again. The restaurant was excellent. There were however 2 instances in the 5 days that I used the restaurant, when I felt that I was waiting a bit too long for attention, during which time, a waiter came to serve an adjacent table, and then attempted to depart without serving me, and I had to make my presence known. The hotel has its own car park. There was no charge for parking, but at the time of my visit, it was very full every night. Some inconsiderate customers parked badly, making the adjacent bay unusable. I felt that there was an excessive number of invalid bays. Of course, when the car park was full, they got used, but they are oversized. 2 invalid bays take up as much space as 3 regular bays. The hotel is on a narrow access road. At the time of my visit, there was work under way on underground services, which caused some disruption. In addition, the access road opens onto a junction which is controlled by traffic lights. These lights are heavily prioritised AGAINST the hotel's access road. The lights go green for about 15 or 20 seconds, then there is a wait of about 3 minutes before the next green. This means that exiting by car at times of heavy traffic can be problematic.
Stayed at the hotel for 1 night on route to Spain. The best thing about the hotel is the location close to the highway and the pool & garden. Rooms are very basic and the beds of so so quality. Staff is very unprofessional and don't answer adequately on questions. Employing a disable person is very nobel of this hotel, but this person speaks English very bad, doesn't deliver on promising and is very rude in approaching. Maybe better to employ this person not behind the desk or so. Hotel is not at Novotel standards, more like Ibis or at best Mercure. Probably won't stay here again.
This is value for money, but not expect four ⭐️ treatment. Be aware of the pricing, during check in I asked if breakfast was included and was told is was NOT. At checked out we was presented a bill with breakfast, I told them we had only had breakfast two out of four days. I was then told that breakfast was included and we unfortunately were misinformed during check in. The hotels mistake but we still had to pay. We got a ok room, beds are not the best to sleep in but they are ok. It's clean but a bit worn down. Not the biggest room but we survived. Its not soundproof between the rooms so earplugs could be an idea if you want a good nights sleep with no interference. Lack of closet space forced us to partly live in the suitcase during our four day stay. The pool is small but ok, narrow poolside area when is more then 20 people. Would have improved a lot if they had opened from the patio and into the garden. No sun umbrellas available so you can be in for a hot day by the pool. You get towels in the reception for the pool, but their are not bath towel size. Breakfast and lunch is good. And you can sit either in- or outside. Hotel is about 10-15 min by car from city center but the tram is just outside the door and very handy to use. We used it everyday, if you stay for several days I recommend you to buy a to day or seven day pass. We bought a family seven day pass for just €16 and can then use the tram as much as we like during our stay. On our third day the room next door had placed the room service trays in the hallway. After being there for 7-8 hours We had to ask the reception twice before they was removed. I would consider to come back but just for 1-2 nights. Just keep in mind this is NOT four star and be sure you know what you pay for.
Had a one night stay at the weekend. Check in was on-line and great, all the staff are fantastic. The hotel is well placed and well used, could do with a huge refresh. Breakfast was poor, quality of food and drinks are not up to standard. Would expect more for the price but the staff saved the day with their kindness.
- Free WiFi in rooms and public areas
- Free parking
- Onsite dining
- Outdoor pool
Located in Pres d'Arenes, Novotel Montpellier is within 2 miles (3 km) of popular attractions such as Comedy Square and Fabre Museum. This 4-star hotel welcomes guests with 163 rooms and conveniences like an outdoor pool, free in-room WiFi, and free self parking. It's also close to Peyrou Gardens and Botanical Garden.
In addition to a meal at the onsite restaurant, you can also enjoy a drink at the bar/lounge. Savor a meal from the comfort of your room with room service. For your convenience, a full breakfast is served for a fee each morning from 6 AM to 10 AM.
All of Novotel Montpellier's 163 air-conditioned rooms provide sofa beds, minibars, and coffee makers. LCD TVs come with satellite channels, and free WiFi keeps guests connected. Beds are dressed in premium bedding and bathrooms offer hair dryers and free toiletries. Other amenities include free newspapers, free bottled water, and safes.
Novotel Montpellier features an outdoor pool, free WiFi in public areas, and a meeting room. You can put free parking to good use if you drive. The 24-hour front desk has staff standing by to help with dry cleaning/laundry, luggage storage, and securing valuables. Additional amenities include express check-in, express check-out, and free newspapers.
Reviews from Trip Advisor
67% of guests recommend this hotelTotal of 893 reviews