8/10 Good
Andres, Jacksonville
Business traveler
May 30, 2026
Liked: Cleanliness, staff & service, property conditions & facilities
The staff spoke multiple languages and was kind and polite. The hotel is located right in front of the train station which is helpful and given its location it is a very good quality. You are just 5 min walk from the downtown area which is just amazing. The rooms are pretty nice. I have stayed here twice. Being from America I would have wished the AC worked a little better. But it did keep the room cool enough, but not as cold as I would have liked. Especially given that it was a hot early summer night. That is why I have it 4 instead of 5 stars. The beds are comfortable. They even have true memory foam style pillows - where most hotels offer foam pillows but they really don’t fulfill the promise. The breakfast is also good quality with fresh bakery products, yogurt (& toppings) assorted deli meats and cheeses and hot eggs, bacon sausage too. The add on of the breakfast is worth the price. If you drive there is plenty of parking in a parking garage just next to the hotel.
Andres
Stayed 1 night in May 2026