Sandcastles Beach Resort

Family-friendly resort with a full-service spa and a private beach

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Where to?

Dates

June 2025

July 2025

Room, 2 Bedrooms, Kitchen | In-room safe, soundproofing, iron/ironing board, free WiFi

Comfort Apartment, 1 Bedroom, Kitchen | Living area | Flat-screen TV

Overview
Rooms
Location
Policies

Popular amenities

Bar
On private beach
Breakfast available
Spa
Room service
Gym

Explore the area

Main Street, Ocho Rios, St. Ann

Turtle Beach
‪3 min walk‬
Ocho Rios Fort
‪15 min walk‬
Dunn's River Falls
‪6 min drive‬
Ocho Rios (OCJ-Ian Fleming Intl.)
‪21 min drive‬

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Room options

In-room safe, soundproofing, iron/ironing board, free WiFi

Room, 2 Bedrooms, Kitchen

1307 sq ft
Sleeps 4
2 Queen Beds

Comfort Apartment, 1 Bedroom

Sleeps 2
1 Queen Bed

Comfort Apartment, 1 Bedroom, Kitchen

Sleeps 2
1 King Bed

Comfort Apartment

8998 sq ft
Sleeps 3
1 Queen Bed

Basic Room, 1 Bedroom, Kitchen

1101 sq ft
Sleeps 2
1 Queen Bed

Studio, Kitchen

5995 sq ft
Sleeps 2
2 Twin Beds

Basic Room, 1 Queen Bed, Kitchen

Sleeps 2
1 Queen Bed

Comfort Studio

1000 sq ft
Sleeps 2
1 Queen Bed

Comfort Apartment, 1 Bedroom

Sleeps 2
1 King Bed

About the neighborhood

Ocho Rios

Jamaica Beaches is within a 5-minute walk of Sandcastles Beach Resort while other popular sites like Dunn's River Falls are within a few miles (5 km). This 40-room, 3.5-star resort has a private beach, a full-service spa, and a restaurant.

View more Resorts in Ocho Rios

What's nearby

Turtle River Park - 1 min walk - 0.0 miles
Turtle Beach - 3 min walk - 0.2 miles
Ocho Rios Fort - 15 min walk - 0.8 miles
Mystic Mountain - 4 min drive - 2.0 miles
Dunn's River Falls - 6 min drive - 2.8 miles

Getting around

Sir Donald Sangster Intl. Airport (MBJ) - 100 min drive

Restaurants

‪Boulangerie - ‬11 min walk
‪Miss T's Kitchen - ‬14 min walk
‪Cafe Express - ‬3 min walk
‪Mother`s - ‬12 min walk
‪Passage To India - ‬6 min walk

About this property

Sandcastles Beach Resort

Family-friendly resort with a full-service spa and a private beach

Guests of Sandcastles Beach Resort have access to a private beach, a full-service spa, and an outdoor pool. You can take advantage of free parking, along with an airport shuttle (available 24 hours) for USD 170.00 per vehicle roundtrip. Front-desk staff can assist with tours or tickets, dry cleaning/laundry, and luggage storage. Other amenities at this spa resort include a 24-hour gym, free WiFi in public areas, and an outdoor tennis court.

Guests can expect to find free WiFi and flat-screen TVs with cable channels. Bathrooms have hair dryers and free toiletries. Kitchens, balconies, and dining areas are other standard amenities. Limited housekeeping is available.

A private beach and an outdoor tennis court are featured at the resort. In addition to an outdoor pool, other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has massage/treatment rooms. Services include deep-tissue massages, Swedish massages, Thai massages, and manicures and pedicures.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Languages

English

Similar properties

Pool
Spa
Parking included
Free WiFi

$118 nightly

Jun 13 - Jun 14

Total includes taxes and fees

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transportation

24-hour roundtrip airport shuttle on request for a surcharge
Area shuttle (surcharge)
Shopping center shuttle (surcharge)
Limo/town car service
Free self parking on site

Food and drink

Daily full breakfast available 6:00 AM to 9:00 AM for a fee: USD 10 to 20 per person
A bar/lounge
A beach bar
A restaurant

Things to do

24-hour gym
Fitness classes
Full-service spa
Outdoor pool
Outdoor tennis court
Playground

Family friendly

Babysitting (surcharge)
In-room kitchen
In-room microwave
In-room refrigerator
Laundry facilities
Outdoor pool
Playground
Separate in-room dining area
Soundproofed rooms
Supervised activities for children (surcharge)

Conveniences

Laundry facilities
Limited-hour front desk
Luggage storage

Guest services

Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Tour and ticket assistance

Business services

Business center
Conference center
Meeting room

Outdoors

Garden
In a nature reserve
On a private beach
Picnic area
Terrace

Full-service spa

Deep-tissue massages
Manicures/pedicures
Spa open daily
Spa treatment rooms
Swedish massages
Thai massages

Accessibility

No elevator

Room amenities

Bedroom

Bedsheets provided

Bathroom

Bathtub or shower
Free toiletries
Hair dryer
Private bathroom
Towels provided

Entertainment

Flat-screen TV with cable channels

Food and drink

Cleaning supplies
Coffee/tea maker
Cookware, dishware, and utensils
Freezer
Kitchen
Limited room service
Microwave
Oven
Refrigerator
Separate dining area
Stovetop

Air conditioning
Iron/ironing board
Safe
Separate sitting area
Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:00 PM

Contactless check-in available

Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation

The front desk is open daily from 7:00 AM - 5:00 PM

Front desk staffed during limited hours

This property doesn't offer after-hours check-in

Access methods

Front desk (limited hours), key retrieval

Pets

This property doesn't allow pets

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

Cleaning fee: USD 30 per accommodation, per stay
Service fee: 10 percent

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

Fee for full breakfast: approximately USD 10 to 20 per person
Airport shuttle fee: USD 170.00 per vehicle (roundtrip)
Housekeeping is available for an additional fee

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards; cash is not accepted

Cashless transactions are available

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Check-in: 3:00 PM—-5:00 PM
Check-out: 11:00 AM
Minimum check-in age: 18

The front desk is available during limited hours. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Charges for extra guests may apply and vary depending on the property's policy.
A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
This property accepts credit cards. Cash is not accepted.
The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

There are no elevators.
No cribs or infant beds are available.
No rollaway or extra beds are available.

Property is also known as

Sandcastles Ocho Rios Condo

SandCastles Resort

SandCastles Ocho Rios

Sandcastles Resort Jamaica

Sand Castles Resort Jamaica/Ocho Rios

Sand Castles Ocho Rios

Sand Castles Hotel Ocho Rios

SandCastles Ocho Rios Hotel

SandCastles Hotel

Sandcastles Beach Resort Ocho Rios

Sandcastles Beach Ocho Rios

Sandcastles Resort Ocho Rios

Sandcastles Beach Resort Resort

Sandcastles Beach Resort Ocho Rios

Sandcastles Beach Resort Resort Ocho Rios

Frequently asked questions

What's there to do around Sandcastles Beach Resort?

This resort is located in Ocho Rios, just steps from Jamaica Beaches and Turtle River Park, and within a short walk of Turtle Beach. You'll also find Ocho Rios Fort and Mahogany Beach less than a mile away.

Is there parking available at Sandcastles Beach Resort?

Yes, self parking is offered for free at the resort.

Is a spa located at Sandcastles Beach Resort?

There is a full-service spa available for guests to enjoy and services include deep-tissue massages and mani/pedis.

Does Sandcastles Beach Resort include a casino?

No, Sandcastles Beach Resort doesn't have a casino.

Will I find an indoor pool at Sandcastles Beach Resort?

No, this resort doesn't have an indoor pool; however, there is an outdoor pool.

What amenities will couples enjoy at Sandcastles Beach Resort?

There are plenty of amenities for couples at this resort, including a private beach, a beach bar, and an outdoor pool.

Are there hot tubs at Sandcastles Beach Resort?

No, there isn't a spa tub at this resort.

Does Sandcastles Beach Resort have a restaurant with a breakfast menu?

Yes, Sandcastles Beach Resort serves a full breakfast each morning for a surcharge from its restaurant.

Will Sandcastles Beach Resort allow pets to stay free of charge?

No, pets aren't allowed at Sandcastles Beach Resort.

Does Sandcastles Beach Resort have connecting rooms?

No, this resort doesn't feature connecting guestrooms.

How close is the airport from Sandcastles Beach Resort?

The closest major airport to Sandcastles Beach Resort is Ocho Rios (OCJ-Ian Fleming Intl.), which is 10.4 mi away (18 minutes by car).

Are there rooms with balconies that I can book at Sandcastles Beach Resort?

Yes, every guestroom at Sandcastles Beach Resort comes with a balcony with some featuring garden views.

Sandcastles Beach Resort Reviews

5.4

5.8/10

Cleanliness

5.8/10

Staff & service

6.0/10

Amenities

5.6/10

Property conditions & facilities

5.8/10

Eco-friendliness

8/10 Good

Vee

Feb 28, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 2 nights in Feb 2025

2/10 Terrible

Lakisha

Traveled with partner

Feb 18, 2025

Disliked: Cleanliness, staff & service, amenities

This place should not be listed on any booking site. Only as air b & b’s. I picked this place because of the location and amenities, Ocean front with a stove and close to bars and restaurants. Unfortunately I was not able to check in at the location. This place is not a resort! No computer and no way to contact or locate your reservation. This information should be listed and noted by Expedia prior to my arrival,So I was stranded in Jamaica on my birthday, out of the country, with no where to stay. An Expedia representative did assist me, in finding a new location. I was so anxious I agreed to the first location. Which meant I didn’t get the stove, beach front, and location to certain restaurants that I had planned my trip around. Did I mention it was my birthday. Ok. I did contact sandcastle the day before to let them know my flight arrives at 5pm, so I wanted to know how to check in. He said, “as long as you’re here by 10pm, you should be fine.”I arrived around 9:40pm. And yes, the young lady at the desk left at 10pm. Which meant I had to go find somewhere else to stay. I ended up staying at Sago Palm, which was a really nice hotel. To this day, 1/28/25, I still haven’t heard anything from sandcastle 6 days after my check in date. I am doing everything in my power to remove this place as a resort location. This should be illegal, it’s definitely scam likely! I’m not saying your experience will be the same, just make sure you get an exact address before you head to Jamaica.

Stayed 4 nights in Jan 2025

2/10 Terrible

Gregory

Feb 10, 2025

Disliked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Feb 2025

2/10 Terrible

Sanguanell

Jan 8, 2025

Stayed 2 nights in Dec 2024

2/10 Terrible

Verified traveler

Traveled with family

Dec 31, 2024

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

They over booked the place when I got there the receptionist ask for my name and after that she simply told me there’s no reservation for. I then called the booking number several time before I get a text saying “ I’m driving will contact the front desk” Approximately 47 minutes later I was then told by the front desk that my reservation has been moved to another hotel. When I drove over to the new hotel I was then told that there’s no rooms available except for one night stay at another hotel. I booked for Two night stay at a decent location and after an extensive wait time to be checked in I was offer 1 night stay at a location which didn’t seems safe in my opinion. I requested a refund on the 27th December 2024 and still haven’t been contacted by anyone

Stayed 2 nights in Dec 2024

10/10 Excellent

Berchum

Traveled with partner

Jul 30, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Our apartment was clean and nice 👌 fully equipped. I would definitely stay there again. I also liked how everything outside are in close proximity to the property.

Stayed 4 nights in Jul 2024

6/10 Okay

Melvin

Traveled with group

Jul 24, 2024

Liked: Property conditions & facilities

Disliked: Cleanliness, amenities

Overall i enjoyed my experience but lighting of the rooms could be improved except for the bathroom.

Stayed 6 nights in Jul 2024

2/10 Terrible

Paula

Traveled with group

Apr 9, 2024

Disliked: Property conditions & facilities

There was no hot water in the unit. No water coming out of the hot water spigot. Mildew on walls in the unit. I was unable to shower and no staff on site up to noon time to fix the problem.

Stayed 2 nights in Apr 2024

6/10 Okay

NAKIYA

Mar 14, 2024

Liked: Cleanliness

Stayed 3 nights in Mar 2024

2/10 Terrible

Sherin

Mar 4, 2024

Disliked: Cleanliness, staff & service, property conditions & facilities

Stayed 2 nights in Feb 2024

4/10 Poor

Jheanell

Traveled with family and small children

Feb 18, 2024

Disliked: Cleanliness, property conditions & facilities

Sandcastles is in a great location and is a good property if you are looking for something outside of the typical marble resort. The security staff and gate staff were wonderful and personable. The unit we stayed in was awful (some are privately owned and rented, some are owned and rented by the resort. I don't know which one ours was). The kitchen was terrible, very little in the way of cookware and some of the dishes were cracked and broken. There were no glasses available , just plastic that had seen better days. Not even a sharp knife or pair of scissors available. The twin beds only had a sheet, I had to use one of our towels to cover my kids. This was extra annoying as we only got a couple of towels to begin with, which were never replaced because the room was never cleaned. We requested bath mats but they never came. This property has so much potential, it's too bad that our experience was in apartment D7.

Stayed 3 nights in Feb 2024

8/10 Good

Delores

Feb 16, 2024

Stayed 6 nights in Feb 2024

6/10 Okay

Coralee

Traveled with partner, Traveled with family

Feb 12, 2024

Liked: Property conditions & facilities

Disliked: Staff & service

No one knows what is going on. Check in was a nightmare. They didn’t have enough towels and wash clothes in the room.

Stayed 2 nights in Feb 2024

8/10 Good

Clive

Jan 17, 2024

Stayed 3 nights in Jan 2024

4/10 Poor

Rose

Jan 3, 2024

Stayed 7 nights in Dec 2023

4/10 Poor

Eartha

Nov 27, 2023

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

I stayed at the property 11/24 - 27. I have not seen a housekeeper in those 4 days. I had to live with the garbage and dirty linnen. Thank G-d i was alone. The backdoor and windows were closed BUT NOT LOCKED! I didn't realize untill the next day that it was a sliding door. The apartment is on the ground floor. Anyone could have opened the door and window and enter the apartment while i was asleep on Friday night. That is unacceptable!

Stayed 3 nights in Nov 2023

4/10 Poor

Garnett

Traveled with partner

Oct 22, 2023

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

I stay at sandcastle in the pass and it was wonderful The property is too old and dirty, mold in bathroom ceiling and dirt by the window. I stayed in A6 , really needs upgrade and redo.

Stayed 4 nights in Oct 2023

10/10 Excellent

loraine

Sep 12, 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

clean quiet

Stayed 3 nights in Sep 2023

2/10 Terrible

Verified traveler

Traveled with family

Aug 29, 2023

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stay away

Wouldn’t recommend. Beat up and poor quality. service is even worse. A lot of issues to get on the beach even though it’s right next door. Stay away

Stayed 2 nights in Aug 2023

10/10 Excellent

Sadian

Aug 23, 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Everything was great, didn't like that my room didn't have a bigger couch or a sleeper couch

Stayed 7 nights in Aug 2023

10/10 Excellent

DAVID

Aug 19, 2023

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 3 nights in Aug 2023

2/10 Terrible

CANUTE

Traveled with partner

Aug 15, 2023

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

THE CHECK IN AND OUT PROCEDURE WAS AWFUL; THE ROOM WAS DIRTY,HARDLY ANY LIGHT IN THE ROOM, BULBS MISSING. ITEMS MISSINGFROM THE KICHEN THE WOMAN MANAGER AND FRONT DESK STAFF TELL LIES, THERE SHOU'LD BE IN PRISON. THE ROOM IS NOT FIT FOIR A DOG. TRAVELOCITY WI LL GET A BAD REVIEW BECAUSE OF THIS SO CALL HOTEL, VERY NASTY. THE WAS NOT EQUIPT AS ADVERTISED. THE JAMAICA GOVERNMENT SHOULD CLOSED DOWN THIS DIRTY PLACE. I AM TALKING TO MY LAWYER ABOUT REPORTINGF THE MANAGER AND STAFF TO LOCAL GLEANER NEWS PAPER. NO STANDBY GENERATOR, I HAD TOI CUT MY STAY SHORT, I LOST MONEY THE PLACE IS NO GOOD. I WOULD NEVER RECOMMEND THIS PROPERTY TO ANYONE. TRAVELOCI TY SHOULD DROP THEM, BAD REVIEW REGARDS CANUTE SIMPSON