The property looks grand from the entrance but once inside you will find a blan and rundown property. Hallways look like something out of an old insane asylum with sterile looking corridors and doors. No warmth or welcoming atmosphere at all. Room was spacious but crowded with unnecessary and uncomfortable furniture. Bed was extremely hard and uncomfortable. Bar and restaurant very limited. Staff is friendly but when I called about my forgotten electric adapter they couldn’t seem to understand my inquiry and were unhelpful. I don’t understand how a hotel that has all your contact info including a copy of your passport can’t contact you when they find your forgotten items in your room to arrange its return. Other hotels have done this for me in the past but clearly the service here is not the same. Highly disappointing choice for our stay and a low point on our 2 week tour of Italy.
10 months ago by A verified traveler from Boston, MA
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.