NH Orio al Serio4.0 out of 5.0
Recent guest reviews
I've booked a superior room. Room was actually pretty small with a squeaking bed. I've tried to order the room service at 1h30pm and actually the restaurant was closed while the menu in the room was reporting the restaurant to be open from 12pm until 11pm.
The close proximity to the airport, the fact it can be easily reached on foot, are both attractive to stay here for a short stay. Quick check in is always appreciated.. tea & coffee facilities in the room will be highly appreciated
I have stayed at this hotel four or five times now. I never expected to rate an airport hotel one of my favourite hotels, but this is certainly one. Very friendly and helpful staff, Happy to make arrangements for you and then re-arrange when you change your mind ten minutes later. Reception always makes you feel welcome - whatever time of day or night. The restaurant is excellent. First class food, and very attentive service. Rooms are clean and spacious - this visit I even had an upgrade to a larger suite, with a welcome letter and plate of fresh fruit waiting for me. These little things make a big difference. Thank you NH Orio al Serio, I am looking forward to coming back. No airport noise at all - cannot recommend this place enough, but worried in case I can’t get a room next time! One tip - which is too long for the tip box below. If you find your room a little cool (or too hot) for sleeping don’t try to adjust temperature by the control on the wall. Phone the desk as room temperature is controlled from reception.
Great location very close to the airport. Very good breakfast, wide selection of food available. Complimentary WiFi. Fitness and sauna available. Extremely helpful and professional staff. Special thanks to front desk office staff - very polite and helpful.
The hotel is bang opposite the Airport of Bergamo. But don't hold your breath yet !!!! Although visible from across the airport entrance, you have to walk a long way around an underground tunnel via the Shopping mall Oriocenter Parking lot to reach the hotel. It will take you anywhere from 15-20 minutes. The hotel is a nice modern hotel with good facilities, nice clean rooms with comfortable beds and modern clean and well kept bathrooms. The hotel restaurant has excellent food and highly recommended are the Chef's suggestions. The breakfast is very basic but carefully chosen items are on the spread. The only negative point I would give this hotel is for their Staff. The Staff is of very poor quality. On my last stay I had a pre-paid voucher. The receptionist Ms. Giusy was not ready to believe and wanted me to pay again on the check-out. However her colleague who was better trained accepted the voucher. Then she issued me a card with the name of some other guest. She also issued me a room which should be reserved for Handicapped people. However, on addressing the issue, her another colleague was prompt enough to correct all the errors. Key with the correct name issued, room changed, etc. I would certainly use the hotel again as it is a good value for money and very convenient.
Excellent holiday hotel! This is my favorite hotel, close to Orio Mall airport and shopping center, comfortable bed, very clean room and bathroom, breakfast delicacies and always smiling staff! I'm staying there with pleasure!
Hotel is at a very convenient location (walking distance) near Bergamo Airport, next to big shopping mall. Friendly and helpful staff, good breakfast with a big variety, clean rooms and comfortable beds.
Absolutely best placed hotel for people who are flying from or to Bergamo airport. Only a 1.5km walk between hotel and airport building. The only surprise is that restaurant is open only form 7pm in hotel which works really intensely for 24h a day! Still, you can buy some sandwiches, beverages at a mini bar open 24h. There is a big center located near the hotel where you can find out a lot of places to eat. All in all, a good hotel for one night stay.
Loved my stay at the NH Orio al Serio, and here's my review: LOCATION: Close to the BGY airport (15-20 minute walk) and next to a large shopping center (if you have nothing else to do than spend time, ...). If you arrive late or have to get up very early to be at the airport, this is the right choice! STAFF: Friendly, fast replying to your needs, and with a smile! 5 stars! ROOMS: Large rooms, large comfortable beds and well equipped (TV, mini-bar, AC,...). Bathroom also great (shower, bathtub, ...). You won't need anything extra... but if such case happens, you should call the frontdesk. Oh, and although this is a "close to the airport" hotel, no trouble at all with noise. CLEANLINESS: Very clean, not only the room and bathroom, but also, linen and towels. OVERALL: Recommended!
We stayed here overnight as we had an early flight, staff on front desk were very nice. We stayed in room no 326 room was clean and a good size, bed was comfortable. Bad point:- air con in room was useless set it to 19 degrees but it got nowhere near that.
Reviews from Trip Advisor
78% of guests recommend this hotelTotal of 1168 reviews