2/10 Terrible
Meng xiang
Traveled with family
Feb 11, 2026
Disliked: Cleanliness, amenities, property conditions & facilities
There were no staff on site after 5 pm or something like that, it was -20 that day when we arrived, the hotel left the room key in a mail box which everyone can access, but they placed the wrong key in the envelope with our name on it, we spend 15 minutes in the extreme cold weather to figure out how the key work and spend another ten minutes to call the hotel for help. Half hours later finally someone came and give us another room, but we found the blanket has a lots of yellow stain on it. They only provide two bed sheets, no cover, and we use one sheet under the blanket and another sheet on top, but it won't stop us to contact the blanket by a night sleep. It was disgusting. And they don't do housekeeping every day don't change the bath towel every day, so we use the same towel for three nights. The room is smelly. The water flow is weak. We will never book this hotel again for sure. I wish I can post a picture of the blanket here, but I found there isn't an option
Meng xiang
Stayed 3 nights in Dec 2025