Dealt with a person at front desk that had just been there 3 days. No one there to help and advise him. Took about 20 minutes to check in as he had some issues
Easy on and off freeway. Quiet location.
Convenient off freeway. Check-in process is slow due to limited staffing (one person answering phones, fielding questions and handling check-in) On two recent stays all USB charging ports were damaged in both rooms.
Staff wasn’t very friendly upon our arrival. We arrived 30 minutes prior to the 3pm check in and lady at front desk literally told us to come back at 3pm without checking if the room was ready. At 3:15 they said still wasn’t ready until going in back then a room mysteriously opened up
We arrived at 10 pm after a 7 hour drive. The front desk person was not nice, or welcoming, or helpful. I was asking questions about the hotel, breakfast, parking, and she acted annoyed and outright rude. She told me they are doing parking lot improvements so they close half of the lot and there’s no space for me. I asked where I am supposed to park, she waved in some direction and told me I can park anywhere on the street - sure, that’s like a block away, on a dark street with no security. I asked if I can park on the empty lot and move the car at 6 or 7 am and she said she has no idea when the crew will arrive and that I run the risk of having my car blocked. I asked if there’s any other solution, she got rude. She did not care and parking was my problem. At 10 pm after 7 hour drive I did not want to resolve any problems, I wanted to get into bed and rest. I was exhausted and just left the car in the empty parking lot - turned out the crew arrived around 9 am and we had no problems after all. I spoke with other guests and they also commented on how unfriendly and rude that front desk person was. Other than that, the stay was good - clean room, comfortable bed.
Very convenient to on/off freeway. Always a great stay!
Convenience off the freeway
Nicest hotel in Tehachapi, amazing breakfast included, worth the extra expense. If you have to stay midway and don’t want to stay in Mojave’, it’s a nice hotel, clean, gas across the street, even though overpriced gas.
Very clean and updated. Location is perfect for on/off access to freeway
This hotel is not accommodating at all when it comes to extending check out time. I had my wife and toddler with me but they didn't care or want to know that we needed a bit of extra time.
This hotel delivered on my expectations for a quality stay, well-appointed facility, and professional staff. Would stay again:
Had to call for room to be cleaned around 4 pm on the second day.
Relaxing and quite hotel Close to the town activities
Holiday Inn Express Hotel & Suites Tehachapi, an IHG Hotel is located within a mile (2 km) of Tehachapi Depot Railroad Museum and Guild of Tehachapi Hospital. This 80-room hotel has free breakfast along with conveniences like an outdoor pool and free in-room WiFi.
Free continental breakfast is served each morning from 6:30 AM to 9:30 AM.
The 80 rooms have an array of amenities, including microwaves, refrigerators, and coffee makers. Guests can expect 32-inch flat-screen TVs with cable channels, along with free WiFi and wired Internet. Pillowtop beds grant a restful night's sleep, and bathrooms offer rainfall showers, hair dryers, and free toiletries. Free newspapers, free local calls, and ironing boards are also standard.
At Holiday Inn Express Hotel & Suites Tehachapi, an IHG Hotel, guests enjoy features like an outdoor pool, a gym, and free WiFi in public areas. A stay here includes free parking. The front desk has multilingual staff standing by 24 hours a day to assist with securing valuables and luggage storage. Additional amenities include a spa tub, a business center, and coffee/tea in a common area.
Dealt with a person at front desk that had just been there 3 days. No one there to help and advise him. Took about 20 minutes to check in as he had some issues
Easy on and off freeway. Quiet location.
Holiday Inn Express & Suites Tehachapi Staff thank you for the review.
Convenient off freeway. Check-in process is slow due to limited staffing (one person answering phones, fielding questions and handling check-in) On two recent stays all USB charging ports were damaged in both rooms.
Thank you for the review.
Staff wasn’t very friendly upon our arrival. We arrived 30 minutes prior to the 3pm check in and lady at front desk literally told us to come back at 3pm without checking if the room was ready. At 3:15 they said still wasn’t ready until going in back then a room mysteriously opened up
We arrived at 10 pm after a 7 hour drive. The front desk person was not nice, or welcoming, or helpful. I was asking questions about the hotel, breakfast, parking, and she acted annoyed and outright rude. She told me they are doing parking lot improvements so they close half of the lot and there’s no space for me. I asked where I am supposed to park, she waved in some direction and told me I can park anywhere on the street - sure, that’s like a block away, on a dark street with no security. I asked if I can park on the empty lot and move the car at 6 or 7 am and she said she has no idea when the crew will arrive and that I run the risk of having my car blocked. I asked if there’s any other solution, she got rude. She did not care and parking was my problem. At 10 pm after 7 hour drive I did not want to resolve any problems, I wanted to get into bed and rest. I was exhausted and just left the car in the empty parking lot - turned out the crew arrived around 9 am and we had no problems after all. I spoke with other guests and they also commented on how unfriendly and rude that front desk person was. Other than that, the stay was good - clean room, comfortable bed.
Very convenient to on/off freeway. Always a great stay!
Holiday Inn Express & Suites Tehachapi Staff thank you for the review!
Convenience off the freeway
Thank you for your review.
Thank you for the review.