Manager on duty was super nice, clean room and awesome location
Excellent experience..will go with Hilton hotels in future compared to other hotel chains
The room was clean and modern. The lobby area was also nice. The staff in the breakfast room was very polite and friendly. My only complaint is with the night staff. There wasn’t any more clean towels in the pool area, so I went to the front desk to let them know. The guy was kind of rude when he told me it will be long before they take more towels to the pool. A little bit later another employee, a woman, took towels to the pool area, and when she saw the dirty towels left there before we came she just folded them and put them in the shelves like if they were clean (they were wet and dirty because they were recently used). I approached her and let her know those towels were dirty she were there since before we came. She just ignored me and left the towels there.
Well maintained
I ended up paying $30 including a tip for a breakfast that was suppose to be included. They checkin lady however nice and professional did not offer a “breakfast package ata reduced rate”. We ate there because we had two grandbabies with us and they were ready to eat. The food was subpar for 12.00 a plate...
Nice room. good breakfast. My wife niticed a bit if a midew odor in the room/bath.
Very clean and new facility. Friendly trustworthy staff. Excellent value
the property was very clean and well mantained, inside and out.
Great stay. Friendly staff and nice room. Highly recommend it
Well, first off, I left for the airport at 3:30 to catch a 6:15 am flight, so I planning to take a shower when I got to the hotel. When we got there, at about 1:30 to find out that the water would be off until 5PM (that day and the next, which would be off from 8AM to 5PM). The construction noise went to 7 PM so attempting to take a nap was impossible. And the hotel said "sorry, but that is the way it is..." Friday morning, the second day I was there, I had to set my alarm to get a shower since the water was scheduled to go off at 8AM until 5PM. The construction noise was all day until about 7 Pm. And the management did NOT care. Sunday, when I got up, there was no water, and I went to breakfast without a shower. I was lucky when I got back that the brown water finally came out of the facet. The management really DID NOT care.
Nice Except desk staff to busy talking to each other when I checked in at 10pm
Good staff, quiet rooms, clean and comfortable. The housekeepers always had smiles on their faces.
From the time we arrived we felt welcomed. All the staff, were so friendly. From the front desk, waitresses, housekeeping. All were super friendly and eager to help us in any way. I definitely recommend this hotel and would definitely stay here again. Our room was really clean. We had a great experience here!
We liked very much.Bed and pillows was comfortable,room was very quiet.
We just stay there for one day passing by, hotel was good and clean. Staff were very helpful. Good place to stay.
Very clean and comfortable, free internet, very friendly staff.
Mobile Bay is a short stroll from Hilton Garden Inn Mobile East Bay / Daphne, and other popular attractions like Daphne Civic Center are within a few miles (5 km). This 124-room, 3-star hotel welcomes guests with a restaurant, an indoor pool, and a 24-hour gym.
Enjoy a bite to eat at the hotel's restaurant, or relax with a drink at the bar/lounge. Savor a meal from the comfort of your room with room service. Start each morning off right with cooked-to-order breakfast served for a fee.
Flat-screen TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries. Other amenities include refrigerators, microwaves, and coffee makers.
Guests of Hilton Garden Inn Mobile East Bay / Daphne have access to an indoor pool, a 24-hour gym, and free WiFi in public areas. You can put free parking to good use if you drive. The 24-hour front desk has staff standing by to help with securing valuables, dry cleaning/laundry, and luggage storage. Additional amenities include conference space, a 24-hour business center, and express check-out.
Manager on duty was super nice, clean room and awesome location
Excellent experience..will go with Hilton hotels in future compared to other hotel chains
Thank you for taking a moment to share your experience. I am happy to hear you found the hotel to your liking. We look forward to welcoming you back to our hotel in the future.
The room was clean and modern. The lobby area was also nice. The staff in the breakfast room was very polite and friendly. My only complaint is with the night staff. There wasn’t any more clean towels in the pool area, so I went to the front desk to let them know. The guy was kind of rude when he told me it will be long before they take more towels to the pool. A little bit later another employee, a woman, took towels to the pool area, and when she saw the dirty towels left there before we came she just folded them and put them in the shelves like if they were clean (they were wet and dirty because they were recently used). I approached her and let her know those towels were dirty she were there since before we came. She just ignored me and left the towels there.
We sincerely appreciate your feedback and we are very sorry we did not exceed your expectations. Your comments will help us as we continually work to improve our guest experience.
Well maintained
Thank you for taking a moment to share your experience. I am happy to hear you found the hotel to your liking. We look forward to welcoming you back to our hotel in the future.
Thank you for staying with us. We hope to welcome you back soon!
I ended up paying $30 including a tip for a breakfast that was suppose to be included. They checkin lady however nice and professional did not offer a “breakfast package ata reduced rate”. We ate there because we had two grandbabies with us and they were ready to eat. The food was subpar for 12.00 a plate...
Nice room. good breakfast. My wife niticed a bit if a midew odor in the room/bath.
Very clean and new facility. Friendly trustworthy staff. Excellent value
I am happy to hear you found the hotel to your liking. We look forward to welcoming you back to our hotel in the future.