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SureStay by Best Western Miles City

2.5 star property

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Free daily full breakfast
Fitness facility
Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Living Room;with Sofabed) | Desk, laptop workspace, blackout drapes, soundproofing
Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Living Room;with Sofabed) | Desk, laptop workspace, blackout drapes, soundproofing
Reception

Reviews

7.2 out of 10
Good

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
1015 S Haynes Avenue, Miles City, MT, 59301
  • Place, Holy Rosary Healthcare
    ‪8 min walk‬
  • Place, Miles Community College
    ‪8 min walk‬
  • Place, Wibaux Park
    ‪13 min walk‬
  • Airport, Miles City, MT (MLS-Miles City Municipal)
    ‪7 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, blackout drapes, soundproofing

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

7.4 out of 10
Good
(6 reviews)
  • 356 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, blackout drapes, soundproofing

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • 356 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Living Room;with Sofabed)

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Living Room;with Sofabed) | Desk, laptop workspace, blackout drapes, soundproofing

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Living Room;with Sofabed)

  • 400 sq ft
  • Sleeps 6
  • 2 Queen Beds

About the neighborhood

Miles City

SureStay by Best Western Miles City places you within a 10-minute stroll of Miles Community College and Holy Rosary Healthcare. This 53-room hotel welcomes guests with conveniences like free breakfast, free in-room WiFi, and free self parking.

What's nearby

  • Holy Rosary Healthcare - 8 min walk - 0.4 miles
  • Miles Community College - 8 min walk - 0.5 miles
  • Miles City Town & Country Club - 12 min walk - 0.7 miles
  • Wibaux Park - 13 min walk - 0.7 miles
  • Cellar Casino - 3 min drive - 2.0 miles

Getting around

  • Miles City, MT (MLS-Miles City Municipal) - 10 min drive

Restaurants

  • ‪The Ruby - ‬3 min drive
  • ‪McDonald's - ‬2 min walk
  • ‪Tilt Würks Brewhouse & Casino - ‬4 min drive
  • ‪Wendy's - ‬11 min walk
  • ‪Blackiron Grill & Rotisserie - ‬4 min walk

About this property

SureStay by Best Western Miles City

At SureStay by Best Western Miles City, guests have access to a gym, a sauna, and free WiFi in public areas. A stay here includes free parking. Front-desk staff can help with luggage storage, and provide local restaurant recommendations. If you like to take your furry friend along on your adventures, this pet-friendly property offers an off-leash area. Additional amenities include a business center, express check-in, and express check-out.
TVs come with cable channels and DVD players, and guests can stay connected with free WiFi. Other standard amenities include dining areas, sitting areas, and refrigerators. Housekeeping is available on request.
Recreational amenities at the hotel include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured self parking on site

Food and drink

  • Free full breakfast available daily 6:30 AM to 9:30 AM

Things to do

  • Gym
  • Sauna
  • Steam room

Family friendly

  • Crib (surcharge)
  • DVD player
  • In-room microwave
  • In-room refrigerator
  • Separate in-room dining area
  • Soundproofed rooms

Conveniences

  • Guidebooks
  • Limited-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (on request)

Business services

  • Business center

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 steps to reach entrance
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Crib (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • DVD player
  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Meal delivery service
  • Microwave
  • Refrigerator
  • Restaurant dining guides
  • Separate dining area

More

  • 5G smartphone data speed
  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Electrical adapters
  • Free limited smartphone calls
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Limited smartphone data usage
  • Printer
  • Separate sitting area
  • Smartphone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 50
Late check-in fee: USD 50 for check-in between midnight and 7:00 AM
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: USD 50
Express check-out available

Special check-in instructions

The front desk is open daily from 7:00 AM - midnight
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • This property welcomes pets for USD 25 per pet, per day (maximum USD 350 per stay), plus a one-time cleaning fee of USD 25
  • Dogs and cats only
  • 2 total (80 lbs is the maximum weight per pet)
  • An off-leash area is available
  • Certain rooms only, restrictions apply
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Cribs/infant beds are available for USD 20 per day

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: USD 25 per accommodation, per day
  • Cleaning deposit: USD 25 per day
  • A damage deposit of USD 25 will be collected before check-in.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: USD 25 per pet, per day (maximum USD 350 per stay) plus USD 25 one-time cleaning fee
  • Service animals are exempt from fees
  • Early check-in fee: USD 50 (subject to availability)
  • Late check-in fee: USD 50 for check-in between midnight and 7:00 AM
  • Late check-out fee: USD 50 (subject to availability)
  • Crib (infant bed) fee: USD 20 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM—-midnight
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is available during limited hours, and checking in and out are easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • The minimum check-in age for Spring Break is 21 years old.
  • This property accepts credit cards, debit cards, and cash.

Additional information about polices, regulations, and more:

  • There are no elevators.
  • No rollaway or extra beds are available.
  • Noise-free rooms can't be guaranteed.

Property is also known as

Best Western War Bonnet
Best Western War Bonnet Inn
Best Western War Bonnet Inn Miles City
Best Western War Bonnet Miles City
War Bonnet Inn
Miles City Best Western
Best War Bonnet Inn
Surestay By Best Miles City
Best Western War Bonnet Inn
SureStay by Best Western Miles City Hotel
SureStay by Best Western Miles City Miles City
SureStay by Best Western Miles City Hotel Miles City

Frequently asked questions

What is there to do within easy reach of SureStay by Best Western Miles City?

This hotel is located in Miles City, a short 15-minute walk from Wibaux Park and also 12 minutes on foot from Miles City Town & Country Club. You'll also find Tongue River Winery and Yellowstone River within a short drive.

Will I be able to park at SureStay by Best Western Miles City?

Yes, secured self parking is offered for free at the hotel.

Does SureStay by Best Western Miles City have a casino at the property?

No, SureStay by Best Western Miles City doesn't have a casino.

Will I find an indoor pool at SureStay by Best Western Miles City?

No, there is no indoor pool at this hotel.

Is SureStay by Best Western Miles City good for couples?

Couples staying at this hotel will appreciate amenities like in-room massages and a meal delivery service as well as a steam room.

Are there hot tubs at SureStay by Best Western Miles City?

No, but guests can enjoy a steam room at this hotel.

Does SureStay by Best Western Miles City have a restaurant with a breakfast menu?

SureStay by Best Western Miles City offers free full breakfasts each morning though there is no restaurant.

Will SureStay by Best Western Miles City allow pets to stay for free?

Although they can't stay for free, cats and dogs are welcome at SureStay by Best Western Miles City for a fee of USD 25 per pet, per day. The property also provides an off-leash area.

Does SureStay by Best Western Miles City have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

What is the closest airport to SureStay by Best Western Miles City?

The closest major airport to SureStay by Best Western Miles City is Miles City, MT (MLS-Miles City Municipal), which is 4.4 mi away (10 minutes by car).

Can I book a room with a balcony at SureStay by Best Western Miles City?

No, there aren't any guestrooms with balconies at SureStay by Best Western Miles City.

SureStay by Best Western Miles City Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 32 out of 114 reviews
Rating 8 - Good. 33 out of 114 reviews
Rating 6 - Okay. 24 out of 114 reviews
Rating 4 - Poor. 12 out of 114 reviews
Rating 2 - Terrible. 13 out of 114 reviews

7.0/10

Cleanliness

8.2/10

Staff & service

6.0/10

Amenities

6.4/10

Property conditions & facilities

Reviews

8/10 Good

Gerald

Stayed 1 night in Sep 2025

6/10 Okay

gary

Traveled with partner
Disliked: Cleanliness
Carpet dirty and stained....time for hard surface flooring!....hadn't been vacuumed. Shower curtain dirty or stained, hair in sink and tub. Hvac was quiet and efficient, breakfast was nice
Stayed 1 night in Nov 2025

10/10 Excellent

Paul

Business traveler
Liked: Staff & service, amenities, property conditions & facilities
Everything is great at the hotel.
Stayed 4 nights in Nov 2025

10/10 Excellent

Paul

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay while working out of town. Thank you.
Stayed 4 nights in Oct 2025

10/10 Excellent

Sharon

Stayed 1 night in Oct 2025

10/10 Excellent

Regina

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room climate was good. Didn't see the gym. The pool and hot tub were not available as advertised.
Stayed 1 night in Oct 2025

10/10 Excellent

Gary

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ok
Stayed 1 night in Oct 2025

2/10 Terrible

Kate

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Room was as clean as they could make it but smelled terrible. Room smelled like old cigarette smoke and carpet smelled bad too. Pet friendly room with carpet... no good. Room needs a fresh coat of paint and pull the carpet. TV didn't work. Staff was great and tried to fix TV but unsuccessful.
Stayed 1 night in Oct 2025

6/10 Okay

Matthew

Traveled with family
Hotel is dated, but wasnt terrible
Stayed 1 night in Oct 2025

6/10 Okay

Sarah

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The carpet in room 101 was soaking wet. From the door to the TV. The room had a musky order and I’m assuming it’s from the carpet. Otherwise, the room was comfortable. The bed was also very hard.
Stayed 1 night in Oct 2025

6/10 Okay

MARIA

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities

Disappointed

Staff was good. Lots of outlets didn’t work. 2 tv remote was confusing. Hair in a few spots in bathroom n sink area. Other clientele made us nervous. It is a motel not a best western hotel that you would think of as being up to the brand’s standards.
Stayed 1 night in Oct 2025

10/10 Excellent

Glen

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean room. I would say needs a bit of an update in the next few years, but overall it was a great stay. Very quaint and quite. The staff was very cordial and helpful. Always had a smile.
Stayed 4 nights in Sep 2025

10/10 Excellent

Renee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We have been coming to this hotel for 5 years every year on the same week and everytime its been pleasant and clean
Stayed 3 nights in Sep 2025

10/10 Excellent

Kevin

Stayed 14 nights in Sep 2025

10/10 Excellent

Susan, Missoula

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Desk Clerk went above and beyond for me.
Stayed 1 night in Sep 2025

4/10 Poor

Evelia

Disliked: Cleanliness
There were gnats and flies in our room. The room was non smoking but there were a couple employees outside the buikding smoking. Whenever my kids open the door to go see their teamate
Stayed 1 night in Sep 2025

6/10 Okay

Tanya

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The room had a smell to it! The exterior of hotel smelled like week. No pool No hot tub
Stayed 1 night in Sep 2025

2/10 Terrible

David

Stayed 1 night in Sep 2025

6/10 Okay

Trek

Business traveler
Liked: Staff & service
Stayed 1 night in Sep 2025

10/10 Excellent

Emily

Traveled with partner
Liked: Staff & service
Cheap and fairly clean
Stayed 1 night in Sep 2025

10/10 Excellent

Sue

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok
Stayed 1 night in Sep 2025

6/10 Okay

Brittney

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

Troy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only there for a few hours sleep, but all was good in our time there
Stayed 1 night in Sep 2025

8/10 Good

Dusti

Business traveler
Liked: Cleanliness, staff & service

The staff are extremely helpful and pleasant.

Stayed 1 night in Aug 2025

8/10 Good

Alan

Traveled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
It was very nice and I plan on staying there again in 10 days
Stayed 1 night in Aug 2025

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