Starhotels Ritz4.0 out of 5.0
Recent guest reviews
I was in this hotel for 2 nights during my stay in Milan. The hotel is OK. But although I was in a NO SMOKING floor, the smell was terrible. The room was also full of dust, as I had to open the window to breathe better. During the first night, I was placed in a room with an inside door to the next room. There was a family there and the baby kept screaming until late at night. The parents, probably nervous, screamed too. This was not the hotel fault, and they changed rooms for me. But the other room was dusty as well. And the bathroom was not well cleaned: there were hairs and toothpaste from previous guests.
Me and my husband spent a weekend in Milano. We can really recommend hotel: Nice rooms with great modern style, clean, comfy bed, great breakfast and very nice and personal staff! We will sure be back!
From the moment you arrive you can tell this is a very odd hotel. The very brown foyer is below street level by about 2m. This means you must go down stairs carrying your luggage to get to reception. When leaving the stairs are even a bigger hassle. Then the lifts (elevator) to the rooms are so small it is a tight squeeze to fit 2 people and 2 suitcases in one lift. The wait for a lift can be quite long too because so few people can travel in each lift. When we arrived in our room (605) it smelt badly of tobacco smoke even though it was a non-smoking room. I called reception immediately to report the smell and ask for another room. I was told by Martina that there were no other rooms available, which I know was untrue, and that housekeeping would clean the room when we went for dinner. If housekeeping could remove the smell with the “special machine” they have why was this not done before we arrived? Disappointed with the lack of service we opened the window for some fresh air. The following day we left the hotel at about 11:00am and hung the “please make up my room” tag on the door however when we returned exhausted around 4:00pm the room was still not made up. After our earlier experience I didn’t bother to report this as we just wanted to rest for a while. The Starhotels Ritz is not a Star or is it Ritzy. The location is good but everything else was disappointing and for a room rate of over €270 per night we expected a better experience.
The hotel is very close to both Lima and Porta Venezia metro stations. It's very easy to reach attractions by metro and get back to the hotel. Brekfast was great with many choices. Reception personnel was very helpful.
This hotel felt sort of dark and dingy, and seemed like it was a little off the beaten path. However, it was not too far from the duomo, shopping, etc. The staff was very helpful, especially when we had some issues with our transportation to Lake Como.
Stayed here during a band visit in October 2017. Staff were polite and very helpful, the room was decent sized, clean and the air conditioning work superbly. Fast wi-fi. Great breakfast buffet. Will stay here again on our next tour!
I went to Milan at the end of October 2017 on a weekend away. The hotel overall was decent and I would recommend it to those on a similar trip to me. Pros - Very close to the Buenos Aires road with lots of shopping options - Located on a side-road meaning that you don't get any traffic noise from the main road - Friendly staff - Rooms were comfortable and clean - Bathroom was good (and big!) - Lots of the touristy areas were a walking distance (the duomo was a 30 mins walk away) Cons - decor was a little dated - breakfast was ok (not outstanding and limited hot vegetarian options) - Really small lifts (we took the stairs down from the 6th floor on a couple of occasions) I would recommend this hotel to those on a weekend away in Milan
Situated just off the Corso Buenos Aires, this hotel is well located for high street shopping (but a taxi/subway ride away from the Duomo area). Check in was friendly and efficient and I was given a nice sized room with modern decor and comfortable facilities. The air con worked well which is a must in Milan in August. Hated the black and red colour scheme in the restaurant but breakfast was good with lots of choice.
I recently stayed here for a couple of nights and would definitely recommend it. The room was a little on the small side but very comfortable and quiet. The location of the hotel is great for exploring Milan, you can walk to the central station and it is only a few minutes walk to the nearest metro station. You can also easily walk to the Duomo area within about 20 minutes or so. Breakfast was also a huge plus, loads of selection and very nicely set out. My only criticism was that the restaurant didn't offer any vegetarian options so I couldn't eat there.
This is actually a 5 star hotel only discised as 4 star. Wonderful staff. Rooms well equipped and clean. Bathrooms are New and pampering. The breakfast is ok, but nicely served. One of the actual prime locations in Milan. Would Easley come back to stay here. True Benji
Reviews from Trip Advisor
72% of guests recommend this hotelTotal of 1096 reviews