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Sheraton Milan Malpensa Airport Hotel & Conference Center

4.0 out of 5.0

Recent guest reviews

Very convenient to MXP Milan Airport located just across from the main terminal with easy access. Hotel has a nice lobby, good food, and the club lounge can be accessed for 50 Euro upgrade. It's worth it.

I am sure it is an isolated case. When I got to the room 9 pm temperature inside was 82 degrees tried to lower the temp was not able to lower it more than 2 degrees. called costumer desk, was told that they were going to lower the temp from their computer center, from which they can control the temp. 11 pm temp still at 80 called the service desk at 11.30, was offered a different room, at 12 AM finally temp started to drop at 2 AM was where it needs to be 72 degrees. at 3 20 AM the fire alarm goes off, fortunately was a false alarm. I had a flight out of Malpensa Airport in the morning and I to be at the check inn at 8.30, moral of the story, did not sleep all night, terrible experience.

Stayed here before a flight home to the states & was very impressed. The staff was courteous, prompt and helpful. They all spoke excellent English as well, from the front desk staff to the restaurant and lounge wait staff, and more. The room was clean, quiet, and comfortable. Restaurant food and service was very good. There were plenty of computers and printers to use and the free wi-fi was very helpful. It's location - being built right into the Malpensa airport and adjacent to the rental car agencies - makes it the perfect choice for anyone who is looking to avoid the typical delays, hassles and fees often associated with relying on hotel shuttles or taxis to get to and from the airport. I drove up from Tuscany, dropped my car off at the rental return, walked to the Sheraton in less than 5 minutes, and was checked in and into my room 10 minutes later. A little higher priced than some hotels nearby, but I give it two thumbs up for convenience and class!!

I have been a few times this year in Milan and this is the first time I did stay at this hotel and I don't regret it for a minute.- great location, great food and mostly, I am very impressed with customer service at this location.- I highly recommend this hotel

Best value for the money - right in the airport and not too expensive

There is no more convenient place to stay if you have an early flight out of Milan or come in late.. its basically connected to the terminal and its super comfy.

It exceeded my expectations! I will stay there again when i travel to Italy. From the restaurants to the room- it was wonderful experience in a foreign country.

staff at restaurant are very slow. no iron in the room

Very convenient for an early morning flight. Breakfast buffet marginal. Too expensive. Eat elsewhere.

This is a good location to be if you need to catch an early flight. Very close, beautiful hotel!

Overall very convenient for early morning flight. The hotel is in perfect spot for travel out of Makpensa. Restaurant and bar was very good.

1 night stay to catch morning flight. it's a perfect location - 5 min underground walk to terminal 1. helpful staff. cheaper city tax than some other hotels, but amenity fee, at 10 euros, for steam room and sauna is high

Smooth sailing the entire time I was there. Very efficient and the food prices were actually reasonable.

the room is Very clean and comfortable, I have been in this hotel three time, I had good time.

our room was at least 1/4 mile from the only elevator. also everything (i.e. breakfast, use of spa) was extra cost.

Room lovely with great black-out curtains. Great Bed. The location is worth other aggravations. One can roll out of bed and walk into the terminal without worry about catching trains/ buses to airport. But despite many empty rooms, the room given me was at the absolute end of this gigantic hotel, which discouraged use of any amenities. I wondered if the discount caused this discourtesy. The room was freezing and thermostat did not work - turned out only the front desk operates it. There are no instructions about: Doubling locking doors (despite a note lauding this system); no instructions about cooling/heating system; operating the key-lock for lights; no ice, snack or drinks machines within a mile; light bulb out; remote on TV was a struggle to work correctly; no map of hotel amenities in room.. I dont expect this number of problems in a four-star hotel.

Stayed overnight prior to early morning flight back to US. Staff was terrific, very helpful and knowledgeable. Fluent in English and Italian along with other languages I did not recognize. Bar food excellent (restaurant was not open for dinner service and we were starving) and staff there also excellent and multilingual. Despite proximity to airport, rooms are very very quiet.

The rooms are spacious and the restaurant is great. The service is also amazing -- I was there with a 4 year old and the waiters were very patient and accommodating. I would definitely stay there again.

We stayed at this hotel at the Milan Airport on the last night of our vacation. It was so convenient to turn the rental car in, we were right at the hotel. Then in the morning all we had to do was walk out of the hotel into the terminal. Soooo easy. The staff were exceptionally nice when we arrived, we had a bad day. The hotel amenities were very nice and the bed so comfortable. It was an excellent way to end a long vacation, before returning home.

This find made my last evening & morning in Italy a delight! Our room was amazingly quiet & the dinner at the Sheraton's restaurant really surprised us as to its excellent quality. The morning of our transatlantic flight was stess free since we could walk into the airport from our hotel...no shuttle or taxi necessary. The hotel staff was extremely helpful too!

Room options

Club Room

King 1 | Twin 2 | Sleeps 3

Room, Mountain View

King 1 | Twin 2 | Sleeps 3

Junior Suite

King 1 | Sleeps 3

Suite, 1 King Bed

King 1 | Sleeps 3

Guest reviews for Sheraton Milan Malpensa Airport Hotel & Conference Center

Everyone (3) Business (15) Couples (14) Family (5) Friends (4) Other (3)
3

the sheraton milan mxp is convenient to airport

Everyone

Very convenient to MXP Milan Airport located just across from the main terminal with easy access. Hotel has a nice lobby, good food, and the club lounge can be accessed for 50 Euro upgrade. It's worth it.

By on Apr 13, 2017

1

nice hotel bed experience

Everyone

I am sure it is an isolated case. When I got to the room 9 pm temperature inside was 82 degrees tried to lower the temp was not able to lower it more than 2 degrees. called costumer desk, was told that they were going to lower the temp from their computer center, from which they can control the temp. 11 pm temp still at 80 called the service desk at 11.30, was offered a different room, at 12 AM finally temp started to drop at 2 AM was where it needs to be 72 degrees. at 3 20 AM the fire alarm goes off, fortunately was a false alarm. I had a flight out of Malpensa Airport in the morning and I to be at the check inn at 8.30, moral of the story, did not sleep all night, terrible experience.

By on May 21, 2016

5

very nice!

Everyone

Stayed here before a flight home to the states & was very impressed. The staff was courteous, prompt and helpful. They all spoke excellent English as well, from the front desk staff to the restaurant and lounge wait staff, and more. The room was clean, quiet, and comfortable. Restaurant food and service was very good. There were plenty of computers and printers to use and the free wi-fi was very helpful. It's location - being built right into the Malpensa airport and adjacent to the rental car agencies - makes it the perfect choice for anyone who is looking to avoid the typical delays, hassles and fees often associated with relying on hotel shuttles or taxis to get to and from the airport. I drove up from Tuscany, dropped my car off at the rental return, walked to the Sheraton in less than 5 minutes, and was checked in and into my room 10 minutes later. A little higher priced than some hotels nearby, but I give it two thumbs up for convenience and class!!

By , from CA on Apr 3, 2016

5

business trip

BusinessTravelers

I have been a few times this year in Milan and this is the first time I did stay at this hotel and I don't regret it for a minute.- great location, great food and mostly, I am very impressed with customer service at this location.- I highly recommend this hotel

By on Nov 18, 2015

4

right in the airport

BusinessTravelers

Best value for the money - right in the airport and not too expensive

By on Oct 8, 2015

4

business in milan

BusinessTravelers

There is no more convenient place to stay if you have an early flight out of Milan or come in late.. its basically connected to the terminal and its super comfy.

By on Oct 5, 2015

5

absolutely fantastic hotel and so convenient

Families

It exceeded my expectations! I will stay there again when i travel to Italy. From the restaurants to the room- it was wonderful experience in a foreign country.

By on Sep 12, 2015

3

average

Families

staff at restaurant are very slow. no iron in the room

By on Aug 9, 2015

5

getaway

Couples

Very convenient for an early morning flight. Breakfast buffet marginal. Too expensive. Eat elsewhere.

By on Aug 3, 2015

5

very convenient

BusinessTravelers

This is a good location to be if you need to catch an early flight. Very close, beautiful hotel!

By on Feb 4, 2015