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Recent guest reviews

People were very nice. My flight was delayed and they allowed me a late checkout.

Very clean and quiet. Airport shuttle bus was a big plus.

Clean hotel and friendly staff. Restaurant was pretty good but not great.

Quality and variety of food at dinner and breakfast was poor.

Not what you would expect from a Crown Plaza Hotel. We’ve stayed here a few times, and this last stay was not as before. The carpet was very dirty in the room and the bath towels were not white anymore. They have a shuttle service to and from the airport, but the cost is 8 euros per person one way.

The hotel is in the middle of nowhere only good for a layover, extremely far from anything interesting. Airport Shuttle is good, restaurants have limited service hours. Room cleanliness was acceptable. I have been in other Crowne Plaza hotels and this is definitely one of the most basic ones with nothing special on it, I even felt that it was abandoned and it was kind of scary.

Well priced.. In the heart of town... Across the street from the main train station... Close to everything you want to see in Turin...

A wonderful last night before heading home from MXP. Staff was great, room was above and beyond. Clean, perfect sheets/pillows, a television that worked. Wonderful bathroom. Highlight was when my wife was showering in hot water, and I wanted to shave, the big mirror had a heated insert that made the steam go away from the center of the mirror so I could shave without having to "wife off" the moisture. Never seen that before!!! Would highly recommend this place to anyone for a one night stay.

A very nice hotel and close to the airport. You can take the airport bus that transfers you to the terminals and parking lots if you want to save money for the hotel shuttle. You will only have to walk like 8 mins. I definitely recommend it although the food prices aren't attractive for what you get. You could eat the same elsewhere for less money but it is really hard to find restaurants nearby. Very comfortable bed.

Very clean, very modern, great and helpful staff. Computers did not work for printing out boarding pass for flight, and there is no wireless for I-Pads, etc.

The rooms are very clean and comfortable. The BIG problem we had was no hot water in the bathroom. Someone came to fix the problem, but couldn't. We should have been offered a different room!

Hotel is very close to airport in very quiet neighborhood - nothing to do - nowhere to go around hotel

Needing a hotel convenient to Malpensa I booked this hotel. Hotel was fine. Hard to find even with GPS. Courtesy van to airport costs 4€. Great restuarant within walking distance. Relatively quiet for an airport location.

Very clean and comfortable. Located about a 15 minute shuttle ride from terminal 1. Great morning breakfast.

Works well for getting to airport early.Food better than average for dinner and breakfast.Most staff friendly

This hotel worked perfect for us. Shuttle to train station, then train in to Milan. Nice rooms and staff.

This hotel is super convenient to the Malpensa Airport. The room and overall hotel is perfect for an early flight without the need to hastle with Milan's traffic. It's not a place I would recommend if you want to spend a week touring Milan. It's very isolated. I would stay there again to catch an early plane.

We stayed one night (our final night in Italy) before a 10:20 flight the next morning. The staff was welcoming and the room was comfortable, clean and quiet. The quiet room was the greatest surprise, since it is so close to the airport. We enjoyed a nice meal in the hotel restaurant and slept soundly! The shuttle to the airport was quick and convenient. One word of advice to travelers: review the online shuttle schedule before arriving in Milan to better plan your transfers. The complimentary Wifi is great for emailing or checking flight status- but don't plan to do anything elaborate due to slow speed. This is a great place to get good sleep on either end of a visit to Italy!

Although the hotel is allright for an airport hotel, you do need to take the shuttle to get there. I was there for 24 hours and had o go back to the airport to take the train to the city. This back and forth might be bothersome since the bus goes on 30 minute intervals. Next time I might consider the Sheraton which is in the airport and you can just walk there from the gate or from the train itself.

Via Arturo Ferrarin, 7 Somma Lombardo VA

Hotel highlights

  • Free WiFi in rooms and public areas
  • Bar/lounge
  • 24-hour business center
  • Concierge services

Located 0.9 mi (1.5 km) from Volandia Museum of Flight, Crowne Plaza Malpensa Airport is within a 15-minute drive of other popular attractions like Congress Center MalpensaFiere. This 133-room, 4-star hotel has a bar/lounge along with conveniences like free in-room WiFi and a 24-hour business center.


Dining

For your convenience, a to-go breakfast is served for a fee each morning from 5 AM to 10 AM. At the end of the day, relax with a drink at the bar/lounge.


Rooms

All of Crowne Plaza Malpensa Airport's 133 rooms are soundproofed and have an array of amenities, including minibars, coffee makers, and free bottled water. TVs come with digital channels, and guests can stay connected with free WiFi. Beds are dressed in premium bedding and pillow menus, and bathrooms offer hair dryers and free toiletries. Other standard amenities include laptop-compatible safes, phones, and ironing boards.


Property features

Crowne Plaza Malpensa Airport features free WiFi in public areas, a 24-hour business center, and a computer station. There's extended parking for a fee, and an airport shuttle (available 24 hours) for EUR 4.00 per person one-way. The 24-hour front desk has multilingual staff ready to assist with concierge services, dry cleaning/laundry, and securing valuables. Additional amenities include a terrace, a TV in a common area, and a garden.

Room options

Room, 1 Queen Bed, Non Smoking

1 Queen Bed | Sleeps 2

Room, 1 King Bed, Non Smoking (Leisure)

1 King Bed | Sleeps 2

Executive Room, 1 King Bed, Smoking

1 King Bed | Sleeps 2

Standard Room

1 King Bed | 1 Queen Bed | Sleeps 2

Guest reviews for Crowne Plaza Malpensa Airport

Everyone (6) Business (2) Couples (13) Family (4) Other (2) Friends (2)
4
Everyone

People were very nice. My flight was delayed and they allowed me a late checkout.

By on Oct 8, 2019

Review comment responded on Oct 14, 2019

Thank you for the detailed review of our hotel. We highly value opinions from guests like you as it assists us in our never ending task to better ourselves. Best regards

5
Family Friends

Very clean and quiet. Airport shuttle bus was a big plus.

By on Oct 2, 2019

Review comment responded on Oct 2, 2019

Thank you for your kind review and best regards,

4
Everyone

By on Jun 22, 2019

Review comment responded on Jun 24, 2019

Dear Guest, thank you for taking the time to leave us this positive rating. It is a pleasure to know that you were satisfied with the large and comfortable room, amenities and location of the hotel. Thanks for your feedback, it is important to improve our service. We will happily share your nice review to our employees. We appreciate your taking the time to review our hotel to other travelers and we would be delighted to welcome you back soon. Best regards

4
Family

Clean hotel and friendly staff. Restaurant was pretty good but not great.

By on Jun 10, 2019

Review comment responded on Jul 26, 2019

Dear Guest, thank you for leaving this kind feedback. It's a pleasure to notice that your stay in our hotel satisfied your expectations. We are glad to hear that you appreciated our staff service and facilities offered, such as the shuttle bus to the airport. We thank you once more for the time spent for leaving this review and we hope to welcome you again in the future. Sincerely

4
Family

Quality and variety of food at dinner and breakfast was poor.

By on May 25, 2019

Review comment responded on May 27, 2019

Dear Guest, Thank you for letting us know your opinion about Crowne Plaza Milan Malpensa Airport. We're sorry for not fulfilling your expectations this time. Recently we have a new Food and Beverage Provider, just because we knew that our Guests deserve a better quality and a much better service. We are aware that we still have a lot of work to do and many possibilities for improvement. We hope to welcome you in the future for your next stay near Malpensa Airport. Best regards

3
Everyone

Not what you would expect from a Crown Plaza Hotel. We’ve stayed here a few times, and this last stay was not as before. The carpet was very dirty in the room and the bath towels were not white anymore. They have a shuttle service to and from the airport, but the cost is 8 euros per person one way.

By on Oct 31, 2017

2

only for a short layover, in the middle of nowhere

Everyone

The hotel is in the middle of nowhere only good for a layover, extremely far from anything interesting. Airport Shuttle is good, restaurants have limited service hours. Room cleanliness was acceptable. I have been in other Crowne Plaza hotels and this is definitely one of the most basic ones with nothing special on it, I even felt that it was abandoned and it was kind of scary.

By , from United Arab Emirates on Apr 15, 2017

5

perfectly alright.

Everyone

Well priced.. In the heart of town... Across the street from the main train station... Close to everything you want to see in Turin...

By on Apr 4, 2017

5

cleanest motel we've ever stayed at for the price.

Couples

A wonderful last night before heading home from MXP. Staff was great, room was above and beyond. Clean, perfect sheets/pillows, a television that worked. Wonderful bathroom. Highlight was when my wife was showering in hot water, and I wanted to shave, the big mirror had a heated insert that made the steam go away from the center of the mirror so I could shave without having to "wife off" the moisture. Never seen that before!!! Would highly recommend this place to anyone for a one night stay.

By , from Philadelphia on Nov 3, 2016

5

close to the airport

Everyone

A very nice hotel and close to the airport. You can take the airport bus that transfers you to the terminals and parking lots if you want to save money for the hotel shuttle. You will only have to walk like 8 mins. I definitely recommend it although the food prices aren't attractive for what you get. You could eat the same elsewhere for less money but it is really hard to find restaurants nearby. Very comfortable bed.

By , from New York on Sep 27, 2016

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