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First Hotel Malpensa

4.0 out of 5.0

Recent guest reviews

Not a big or fancy hotel, but clean and comfortable with a very friendly and helpful staff. Airport shuttle service is timely and reliable. If you need a place to stay upon arrival or prior to departure, this is a great choice

Clean and nice hotel. No restaurants around, just the hotel restaurant and a pizza place next door. Actually there is nothing close. If you dont have a car you are basically stuck

This is by far the most horrible experience I had with the hotel. First of all, the lady at the front desk asked us what time we would like to be at the airport by the next day, even though I suggested the earlier time, she insisted on assigning us to a later time (so we can go with other travelers together to the airport). If we have to pay 12 euro for the hotel transportation, shouldn't we get to pick the time? The website says the hotel transportation is available from 5am to midnight but its not the case. Also, the electricity (the whole building) was turned off multiple times during the night, so be aware. The AC does not work properly, although I tried calling the front desk, they kept telling me the temperature will go down eventually, but again, its not the case. For a one night layover stay at this hotel cost us $37 on top of the hotel night rate we are paying. Not worth the price and I would not recommend this hotel.

Needed to catch an early flight and this hotel was very convieniently near the airport!

Great location near Malpensa with a restaurant, good hotel overall. Definitely need help with Beds and pillows, Great shower

... and the purpose is, of course, be as close to Malpensa airport as possible for late arrival and/or early departure. The Hotel's shuttle service was great, only 15 minutes wait and 5 minutes drive! Check-in was quick. Room was perfect for a quick shower and 4-hours sleep. No complaints at all (with the exception of cleanliness, which we rated 4, not 5).

You can't beat this hotel for the night before A flight. Shuttle on time. Quiet clean room. Restaurant Was nothing special but adequate. Good value.

Friendly staff, nice room, and good breakfast. Good value and very close to airport. Free shuttle and timely.

This hotel impressed me before I even I arrived. When I called for the shuttle to come pick me up at the airport the response was warm and friendly. The shuttle driver would not let us even touch our bags upon pick up or once we got to the hotel until they were delivered to our room. Check In was easy, quick & friendly. The room was clean, efficient and full of extras; robes, slippers, & fresh fruit! After traveling in Italy for 5 weeks & eating very well I was prepared for "airport hotel food". Much to my surprise the food in their restaurant was excellent! If you need a hotel to stay one night very close to the Milan airport after your travels in Italy, choose this one & you will not only be very satisfied but you will be delighted and treated like a queen or king!

overall very nice. Shuttle p/u at airport was full and promissed to return in 10-15 minutes, was closer to 45. Return to airport was right on time, took 5 min.

This is a perfect location for that sad last night of vacation prior to leaving from Malpensa airport. Clean room; efficient and friendly staff; one of the better continental breakfasts we had all week! The airport is 5 minutes away by shuttle which they arranged at the time we preferred. We would definitely recommend this.

Our stay at First Hotel Malpensa was great for the convenience of being only 5 minutes from the hotel. Free shuttle to and from the airport made it easy for dropping off the rental car and getting back to the hotel. We ate dinner at the restaurant next door to the hotel and it was AWFUL! I would not recommend eating there and dining at the hotel instead. Very quiet stay, didn't hear one plane go by. Pretty reasonable price for all that you get. Accomodations were very nice, clean, internet access and a lite breakfast were all available. Highly recommend it!

watchout. If you need more than one trip to/from the airport you will be charged 5€ per person per way. Wifi is also very expensive at 10€

good

to meet a friend IF HOTEL CAN PROVIDE HOT WATER IN THE ROOM THE SAME

Hotel was clean with good services, excellent, free, airport transportation (call from airport to be picked up). Had coffee, juice and light breakfast prior to the normal breakfast for travelers who had to leave early. Price was on the moderate/high side but was well within range of competition. Only complaint was internet in the room was very slow and intermittent, but staff indicated that was unusual and were having it checked the next day. Internet in lobby was good. 1 hour free internet comes with the room and if a problem pops up then the staff gives another hour free.

A great place to stay for catching an early am flight the next day. Very clean, modern, nice staff!

Shuttle service to MXP worked very well. Excellent restaurant (La Quercia) nearby.

This is a good basic option for lodging prior to a flight out of the Malpensa airport -- super convenient shuttle and the location is close to the airport The hotel is sound proof and our room was quiet without traffic or jet noise. The room was clean and the bed was comfortable -- with all the basics. The person who checked us in was very business like -- not much of a greeting when we arrived and then she just handed us the room key and said that the room was on the first floor without any offering any information about the hotel. We could hear that the second person working at the desk was describing the hotel services to another group -- confirming that their room was non-smoking, that the hotel had wireless available, when the restaurant would be open, etc. When we heard these services described by the other staff person, we were able to ask about what we needed -- but it was surprising that the person working with us in did not offer more information. Not what I'd call a problem or even bad service -- just a bit indifferent.

Good location to MXP Airport, quiet room. Staff at desk (all of them) were incredibly unfriendly. I had to argue with one of theem for an extra sheet for the bed to cover the blanket, as my husband has allergies and doesn't like touching blankets others have used. Bar staff very friendly.

Via Baracca 34 Somma Lombardo VA

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining
  • 24-hour business center

Located in Case Nuove within a 15-minute walk of Volandia Museum of Flight, First Hotel Malpensa is within a few miles (5 km) of Castelnovate Ruins. This 58-room, 4-star hotel welcomes guests with a restaurant, free in-room WiFi, and free self parking. In a regional park, the hotel is also within a 15-minute drive of Basilica di Saint Agnese and Castle Visconti San Vito.


Dining

This hotel is home to a restaurant and a bar/lounge. Savor a meal from the comfort of your room with room service, or get a quick energy boost at the coffee shop/café. Continental breakfast is offered for a fee each morning from 6:30 AM to 10 AM.


Rooms

All of First Hotel Malpensa's 58 soundproofed rooms provide minibars, ceiling fans, and safes. Flat-screen TVs come with digital channels, and free WiFi keeps guests connected. Bathrooms offer hair dryers and free toiletries, and beds are dressed in premium bedding. Other standard amenities include phones and desks.


Property features

Guests of First Hotel Malpensa enjoy access to free WiFi in public areas, a conference center, and a 24-hour business center. You can take advantage of free parking, along with an airport shuttle (available on request) for EUR 3 per person one-way. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, concierge services, and luggage storage. Additional amenities include coffee/tea in a common area, a computer station, and express check-in.

Room options

Executive Room, 1 Double or 2 Twin Beds

Full 1 | Twin 2 | Sleeps 2

Double Room Single Use

Full 1 | Sleeps 1

Classic with Extra Bed

Full 1 | Sleeps 3

Guest reviews for First Hotel Malpensa

Business (5) Couples (17) Family (1) Other (2) Friends (4)
5

great for an overnight by the airport

Singles

Not a big or fancy hotel, but clean and comfortable with a very friendly and helpful staff. Airport shuttle service is timely and reliable. If you need a place to stay upon arrival or prior to departure, this is a great choice

By on Nov 24, 2015

4

ok - but off in the middle of nowhere

BusinessTravelers

Clean and nice hotel. No restaurants around, just the hotel restaurant and a pizza place next door. Actually there is nothing close. If you dont have a car you are basically stuck

By on Jul 20, 2015

1

vacation

Couples

This is by far the most horrible experience I had with the hotel. First of all, the lady at the front desk asked us what time we would like to be at the airport by the next day, even though I suggested the earlier time, she insisted on assigning us to a later time (so we can go with other travelers together to the airport). If we have to pay 12 euro for the hotel transportation, shouldn't we get to pick the time? The website says the hotel transportation is available from 5am to midnight but its not the case. Also, the electricity (the whole building) was turned off multiple times during the night, so be aware. The AC does not work properly, although I tried calling the front desk, they kept telling me the temperature will go down eventually, but again, its not the case. For a one night layover stay at this hotel cost us $37 on top of the hotel night rate we are paying. Not worth the price and I would not recommend this hotel.

By on Jun 9, 2015

5

great location for the airport!

Singles

Needed to catch an early flight and this hotel was very convieniently near the airport!

By on Feb 24, 2015

4

airport hotel

BusinessTravelers

Great location near Malpensa with a restaurant, good hotel overall. Definitely need help with Beds and pillows, Great shower

By on Dec 29, 2014

4

4.5/5 - excellent choice for its purpose

Couples

... and the purpose is, of course, be as close to Malpensa airport as possible for late arrival and/or early departure. The Hotel's shuttle service was great, only 15 minutes wait and 5 minutes drive! Check-in was quick. Room was perfect for a quick shower and 4-hours sleep. No complaints at all (with the exception of cleanliness, which we rated 4, not 5).

By on Oct 11, 2014

4

good airport hotel

Couples

You can't beat this hotel for the night before A flight. Shuttle on time. Quiet clean room. Restaurant Was nothing special but adequate. Good value.

By on May 11, 2014

4

airport convience

Couples

Friendly staff, nice room, and good breakfast. Good value and very close to airport. Free shuttle and timely.

By on Jun 25, 2012

5

terrific hotel in every respect!

GetawayWithFriends

This hotel impressed me before I even I arrived. When I called for the shuttle to come pick me up at the airport the response was warm and friendly. The shuttle driver would not let us even touch our bags upon pick up or once we got to the hotel until they were delivered to our room. Check In was easy, quick & friendly. The room was clean, efficient and full of extras; robes, slippers, & fresh fruit! After traveling in Italy for 5 weeks & eating very well I was prepared for "airport hotel food". Much to my surprise the food in their restaurant was excellent! If you need a hotel to stay one night very close to the Milan airport after your travels in Italy, choose this one & you will not only be very satisfied but you will be delighted and treated like a queen or king!

By on Jun 26, 2011

4

first hotel malpensa

Couples

overall very nice. Shuttle p/u at airport was full and promissed to return in 10-15 minutes, was closer to 45. Return to airport was right on time, took 5 min.

By on Jun 8, 2011